Do you deserve the extra cookie? Leadership lessons from Michael Lewis’ Commencement Address

‘Don’t Eat Fortune’s Cookie’ was the title of the 2012 Princeton University commencement speech delivered by alumnus Michael Lewis. His message: “recognize that if you have had success, you have also had luck — and with luck comes obligation.”

Michael Lewis graduated from Princeton with a degree in art history believing he “was of no possible economic value to the outside world”.

The experience of writing his senior thesis introduced him to the possibility of building a career on his talent for words. With no experience and little encouragement from his thesis professor:

“I did what everyone does who has no idea what to do with themselves: I went to graduate school. I wrote at nights, without much effect, mainly because I hadn’t the first clue what I should write about.”

And one night he makes a connection at dinner and ends up working as a derivatives expert at the financial firm, Salomon Brothers. Two years later he realizes he has found something to write about.

“I didn’t need to think about it. I knew what intellectual passion felt like — because I’d felt it here, at Princeton — and I wanted to feel it again. I was 26 years old. Had I waited until I was 36, I would never have done it. I would have forgotten the feeling.”

Imagine, reader with the perfect resume and highly regarded credentials, that the luck of a seating arrangement could lead you to a position that allows you, in time, to connect the dots back to your passion.

“People really don’t like to hear success explained away as luck — especially successful people. As they age, and succeed, people feel their success was somehow inevitable. They don’t want to acknowledge the role played by accident in their lives. There is a reason for this: the world does not want to acknowledge it either.”

But accidents do happen and the best you can do is consistently put yourself in front of the oncoming ‘career possibilities’ truck.

And now, about the cookies. The leadership lesson is humility, and Mr. Lewis illustrates with a story of a ‘teamwork’ exercise.

Two Cal researchers recruited students for an experiment.

“…they broke the students into teams, segregated by sex. Three men, or three women, per team. Then they put these teams of three into a room, and arbitrarily assigned one of the three to act as leader. Then they gave them some complicated moral problem to solve: say what should be done about academic cheating, or how to regulate drinking on campus.

Exactly 30 minutes into the problem-solving the researchers interrupted each group. They entered the room bearing a plate of cookies. Four cookies. The team consisted of three people, but there were these four cookies. Every team member obviously got one cookie, but that left a fourth cookie, just sitting there. It should have been awkward. But it wasn’t. With incredible consistency the person arbitrarily appointed leader of the group grabbed the fourth cookie, and ate it.

This leader had performed no special task. He had no special virtue. He’d been chosen at random, 30 minutes earlier. His status was nothing but luck. But it still left him with the sense that the cookie should be his.”

We probably cannot remember our commencement speaker or their message. That’s why each year at this time we should reflect on the words we missed, now that we have the context of experience to help us understand.

There are no straight lines along a career path. Michael Lewis is a highly regarded, bestselling author who has written stories of Wall Street and baseball. The lessons he shared that spring day:

Don’t put too much distance between you and your passion, because you may forget the feeling.

Be Humble. Don’t eat the last cookie. You may sit at the head of the table and truly believe you deserve the extra cookie, “But you’ll be happier, and the world will be better off, if you at least pretend that you don’t.” 

Saying Thank-You, email or hand-written?

The handwritten thank-you note is quickly becoming a relic of an earlier job search age. An increasing number of employers accept an email acknowledgement. However, some employers still place value on candidates who take the time to pen a note on real stationary, with real ink. The key is to do your research and say ‘thank-you’ consistent with the practice of the organization.

Job search is a competitive activity. You spend hours strategizing on how you will set yourself apart from others, with resume critiques, mock interviews and etiquette workshops. You arrive on time for your appointment, feel comfortable that you have made an impression, and on the way home, recall the key interactions of the day.

Who did you meet? What were their ‘hot button’ issues? How did you respond? Was there a question posed that you could not answer?

And you begin to envision a future as a part of this organization’s community.

Take time to acknowledge your appreciation for the opportunity to compete for the position, reiterate your approach to the ‘hot button’ issues and revisit the question that stumped you in the interview. With a bit of research and reflection you will be able to craft an answer and demonstrate your continued interest in the position.

What is the best way to follow-up on the interview? If you want to continue your candidacy, a thank-you is your next step. It gives you a forum to summarize your interest in the position, provide an answer to the question you missed and add any additional thoughts on how you might solve a problem facing the organization.

The key here is to be personal and timely. The thank-you note, like a cover letter should reflect the shared interview experience.

Even if it’s clear you are no longer in the running, send a note. It establishes your professionalism and might translate into another opportunity in the future.

Email or handwritten? Your research should give you a hint to the culture and what might be appropriate. Some view a snail mail thank-you as less competitive than one emailed. Try a combination. Send an electronic note and follow up with a written note within 24 hours.

Less than 20% of candidates thank interviewers for their time. A thank-you note could be your competitive advantage.

The week@work April 27 – May 3  Chief Storytelling Officer & Nancy Drew @ 85

Writing from North Carolina, this week@work has been a transcontinental journey. Observing life along Highway 40 you notice the new urban growth areas and the blight along old Route 66. Booming city centers and suburbs of Oklahoma City, Nashville, Knoxville and Charlotte contrast with graffiti covered, abandoned roadside attractions in a land that time forgot.

Travelling by car is typically reserved for tourists, but it’s worth the trip to reconnect with the reality of the changing economic landscape that’s hard to see from 20,000 feet.

Two stories to share from the past week:

Fast Company magazine reported on a new creative position, the ‘chief storytelling officer’:

“The CSO is a thoroughly modern title, the product of a growing interest in corporate storytelling, a pursuit that has lured other established writers and journalists into the world of corporate hackery.”

Using the example of Pakistani writer, Mohsin Hamid author of ‘The Reluctant Fundamentalist’, we discover the value of novelists in a corporate environment. “He’s now working for the half-century-old creative consultancy Wolff Olins as the company’s first chief storytelling officer.”

“Last year, Wolff Olins—which in 2001 became a subsidiary of the marketing giant Omnicom Group—contacted Hamid to explore how he could contribute to its work; the more he thought about it, the more he recognized, he says, that “storytelling isn’t only for novelists, but CEOs and leaders as well.

More than just a feel-good theme, Hamid says a unifying narrative that all employees can grasp can help them work more creatively and independently—necessities in today’s company structures, which often rely on a distributed leadership approach, rather than the top-down supervision of yesterday.”

This week we celebrated the first national Independent Booksellers Day and the eighty-fifth anniversary of the publication of the first Nancy Drew mystery book. Author and journalist Theodore Jefferson wrote an excellent piece on the influence of the series on book publishing and expanding young women’s aspirations:

“Agency.

It is that which forms the foundation for any hero’s ability to save the day. In America, agency for teenage girls in literature made its debut in 1930 in the person of Nancy Drew.

Scholars Janice Radway and Nan Enstad assert that stories like Nancy Drew’s provide girls a “place to dream.” While they highlight romances and the “dime novels” of the pulp era as prominent examples, that “anything is possible” spirit was not limited to those forms.

It was the imaginative energy of that era that propelled Nancy Drew and characters like her into the kinds of stories nobody had ever seen before.

“…it is what Nancy Drew does in her stories that sets the Drew-niverse apart from what once was. Nancy gets into fights, drives a car, packs a gun and relies on herself to get out of tough situations. She is mechanically inclined and at the same time doesn’t act like most people in the 1930s would have expected a teenage girl to act.”

This week we celebrate storytelling as a way to communicate corporate culture and we recognize a heroine whose stories encouraged young readers to dream.

The Saturday Read – J.K. Rowling and Anna Quindlen

When the jacaranda trees are in bloom in Los Angeles you know spring has arrived in this seemingly seasonless place. You notice SIG Alerts on the freeways at odd times of the day until you see groups of folks in gowns and mortarboards being trailed by family bearing great loads of floral bouquets. Commencement time has come and with it, the famous, to deliver advice and receive honorary degrees.

And sometimes, the words spoken at these events are shared across social media, eventually catching the eye of a publisher. In 2000, it was the speech that was never delivered to the Villanova University graduating class by Anna Quindlen that found its’ way onto book shelves two years later as ‘A Short Guide to a Happy Life’. Last month J. K. Rowling‘s 2008 Harvard speech, ‘The Fringe Benefits of Failure, and the Importance of Imagination’ has been published as ‘Very Good Lives’.

There was a time in my career when I worked in a building just north of Coney Island in Brooklyn. My favorite part of Ms. Quindlan’s book is the story at the end:

“I found one of my best teachers on the boardwalk at Coney Island many years ago, it was December and I was doing a story about how the homeless suffer in the winter months. He and I sat on the edge of the wooden supports, dangling our feet over the side, and he told me about his schedule, panhandling the boulevard when summer crowds were gone, sleeping in a church when the temperature went below freezing, hiding from the police amid the Tilt-A-Whirl and the Cyclone and some of the other seasonal rides. 

But he told me most of the time he stayed on the boardwalk, facing the water, just the way we were sitting now, even when it got cold and he had to wear his newspapers after he read them. And I asked him why. Why didn’t he go to one of the shelters? Why didn’t he check himself into the hospital for detox?

And he stared out at the ocean and said, “Look at the view, young lady. Look at the view.”

And every day, in some little way, I try to do what he said. I try to look at the view. That’s all. Words of wisdom from a man with not a dime in his pocket, no place to go, nowhere to be. Look at the view. When I do what he said, I am never disappointed.”

I first saw a video of J.K. Rowling’s address with a group of students one evening at a black women’s sorority event. These were Ms. Rowling’s first readers, the women who waited in long lines with their parents, some in costume in anticipation of the newest Harry Potter release. Here was J.K.Rowling who appeared on lists of the wealthiest and most successful. On that spring morning in Cambridge she shared her personal story of failure and imagination.

“I have asked myself what I wish I had known at my own graduation, and what important lessons I have learned in the 21 years that have expired between that day and this.

I have come up with two answers. On this wonderful day when we are gathered together to celebrate your academic success, I have decided to talk to you about the benefits of failure. And as you stand on the threshold of what is sometimes called ‘real life’, I want to extol the crucial importance of imagination.

Ultimately, we all have to decide for ourselves what constitutes failure, but the world is quite eager to give you a set of criteria if you let it.

So why do I talk about the benefits of failure? Simply because failure meant a stripping away of the inessential. I stopped pretending to myself that I was anything other than what I was, and began to direct all my energy into finishing the only work that mattered to me. Had I really succeeded at anything else, I might never have found the determination to succeed in the one arena I believed I truly belonged. I was set free, because my greatest fear had been realised, and I was still alive, and I still had a daughter whom I adored, and I had an old typewriter and a big idea. And so rock bottom became the solid foundation on which I rebuilt my life.

Now you might think that I chose my second theme, the importance of imagination, because of the part it played in rebuilding my life, but that is not wholly so. Though I personally will defend the value of bedtime stories to my last gasp, I have learned to value imagination in a much broader sense. Imagination is not only the uniquely human capacity to envision that which is not, and therefore the fount of all invention and innovation. In its arguably most transformative and revelatory capacity, it is the power that enables us to empathise with humans whose experiences we have never shared.”

Most of us don’t remember who spoke at our graduation. Some of us didn’t attend. But all of us can reflect on the words in both speeches and find a kernel to motivate and inspire. For me, it’s paying attention and never closing a door to a conversation that could resonate for a lifetime. It’s the thing that makes us different, empathy. And it’s the stories, always the life stories, where we find wisdom.

‘Takeoff’ a poem by Timothy Steele

This week’s Friday poem is ‘Takeoff’ for all of you at the airport, waiting to board a flight home after a long week @work. Timothy Steele is an award winning poet who serves as a professor of English at Cal State LA.

Takeoff

Our jet storms down the runway, tilts up, lifts:
We’re airborne, and each second we see more—
Outlying hangars, wetlands with a pond
That flashes like sheened silver and, beyond,
An estuary and the frozen drifts
Of breakers wide and white along a shore.

One watches, cheek in palm. How little weight
The world has as it swiftly drops away!
How quietly the mind climbs to this height
As now, the seat-belt sign turned off, a flight
Attendant rises to negotiate
The steep aisle to a curtained service bay.

Timothy Steele, from ‘The Color Wheel’, Johns Hopkins University Press, 1994