The Saturday Read – ‘All The Beauty In The World’ by Patrick Bringley

One summer I worked in the restaurant at the Metropolitan Museum of Art. No, not one of those that exist today, but the Dorothy Draper designed open space with water, and muses, and gigantic lighting fixtures; furnished with wrought iron tables and chairs and situated at the south end of the building, in the Lamont Wing’s Roman courtyard. The enormity of the space required a hostess (me) to direct hungry museum-goers further south to a self-service cafeteria area. Once seated, waiters would bring beverages and clear the remains of lunch. 

We were members of ‘support staff’, contract labor, adjunct to the mission of The Met. But what a collection of unique experience and talent was hidden from view, behind the facade of a job description! 

It was the memory of that New York summer that drew me to Patrick Bringley’s new memoir, ‘All the Beauty in the World: The Metropolitan Museum of Art and Me’. Change is a constant and so is beauty. Exhibits rotate, curators create new visual displays, and the museum for the most part, remains blind to the resumes of life experience serving within its marble walls.

Bringley changes the script a bit by sharing his own experience while introducing the reader to some of his colleagues in dark blue suits – keeping the art safe by day, engaging in their individual creative outlets once they leave the building.

We’re all more than our job description. Some folks will never get that. Patrick did.

In the fall of 2008, Patrick Bringley added ‘museum guard’ to his resume, after a stint at The New Yorker “… in a small, somewhat glamourous department that produced the magazine’s public events…”

Like many recent college grads, “… more than a bit blinded by the bright lights…”, he anticipated great success within the culture of an iconic institution. “But it’s very hard, when you’re in a good light – “where did you say you work? The New Yorker?!” – to accept that it isn’t you: it’s just light.”

It’s the insight we get when we take time to reflect on those first career choices: 

“I don’t know exactly what I expected upon entering “the real world” after college, but I expected that it would feel real.”

Life events intervene. “I applied for the most straight-forward job I could think of in the most beautiful place I knew. This time I arrive at the Met with no thought of moving forward.”

The book is a workplace memoir, a meditation on beauty and an insider’s tour of one of the world’s most famous places. 

It’s a personal reflection on career, identity and finding community where you may least expect it. For me, this book is a recognition that each career choice is an overlay of the one before, fitting for the moment.  “Not so long ago, I had a very different sort of job, one where they told me I was “going places” … I find myself happy to be going nowhere.”

And it’s a book about working in a place of beauty. “I have spent my hours absorbing art, but what if instead I actively wrestle with it, trying to bring all different aspects of myself to bear on the questions it raises? It seems to me that this is a worthy mission for anybody entering an art museum. After we quiet our thinking mind to experience art, we will want to switch it back on, reassert ourselves, and in that way learn even more.”

After a decade at the museum, it’s time for a new career choice. “I don’t have a simple purpose anymore, as I did when I came to the museum. Instead I have a life to lead.”

Lucky for the reader, one of his choices was to write his memoir. 

And, about that ‘water feature’ in the middle of the restaurant in the Lamont Wing… the muses are now out of the darkness, in the sunshine.

“At the center of the pool was a work commissioned by the Museum from the Swedish-born sculptor Carl Milles, titled The Fountain of the Muses, which now resides with Brookgreen Gardens—a sculpture garden and wildlife preserve located in Murrells Inlet, South Carolina.”

The Friday Poem – ‘For the young who want to’ by Marge Piercy

When I started ‘work thoughts’ in 2015, I included a poem each Friday to allow the reader to step away from their daily workplace and gain a perspective of work through the words of various artists. To my surprise, looking back, the most searched topic on this site has been the poetry.

Sales for books of poetry have been increasing since 2019, with the majority of purchases in the ‘under-34’ demographic. “Poetry experts say that the pandemic, along with the social unrest the country has been experiencing, could have something to do with it..”

“We’ve been reminded during this time that poetry is an art form that people turn to in times of crisis for comfort and courage… “

Jennifer Benka, president and executive director of the Academy of American Poets

The selection this week is a reflection on work and recognition. Poet Marge Piercy (the first ‘Friday Poet’ considers her own profession as a writer, while offering advice ‘For the young who want to’. Her thoughts are equally relevant to each of us following our own unique calling.

For the young who want to

Talent is what they say
you have after the novel
is published and favorably
reviewed. Beforehand what
you have is a tedious
delusion, a hobby like knitting.

Work is what you have done
after the play is produced
and the audience claps.
Before that friends keep asking
when you are planning to go
out and get a job.

Genius is what they know you
had after the third volume
of remarkable poems. Earlier
they accuse you of withdrawing,
ask why you don’t have a baby,
call you a bum.

The reason why people want M.F.A.’s,
take workshops with fancy names
when all you can really
learn is a few techniques,
typing instructions and some-
body else’s mannerisms

is that every artist lacks
a license to hang on the wall
like your optician, your vet
proving you may be a clumsy sadist
whose fillings fall into the stew
but you’re certified a dentist.

The real writer is one
who really writes. Talent
is an invention like phlogiston
after the fact of fire.
Work is its own cure. You have to
like it better than being loved.

Marge Piercy, ‘Circles on the Water: Selected Poems’  (NY: Alfred A. Knopf, 1982)

Photo credit: BillMoyers.com ‘Sounds of Poetry’ 1999

The Saturday Read: ‘Manifesto’ by Bernardine Evaristo

“I was never prepared to settle for less than I desired.”

I sometimes think our investment in professional development is better made on novels and memoirs vs. management guides. If you agree, head to your local independent bookstore for a copy of author Bernardine Evaristo’s ‘Manifesto’. (You may add an underlining marker to your purchase as well – take notes!) This memoir by the Booker Prize winning author follows her life and career trajectory and in doing so, describes influences, struggles, priorities, commitment, and the value of life-long learning.

She begins with a question: “Most people in the arts have role models –writers, artists, creatives – who have inspired them, but what are the other elements that lay the foundation for our creativity and steer the direction of our careers?”

How do you find a path to success when you don’t have access to the resources of the elite? How do you move beyond “My school didn’t inspire me to greatness… Nobody encouraged us to think big and make our dreams come true.”?  

In seven chapters, Ms. Evaristo details the evolution of her work ethic, commitment to craft and determination to mentor those who follow. Her story is a lived example of the value and responsibility of experience. Her narrative is relevant because each reader will find a point of connection in following the writer’s journey. 

“… we all learn, eventually that life demands a lot more from us than the ability to get good grades. Combating struggle and disappointment early on in life can instill a strength and determination we would not otherwise possess… Life presents us with obstacles. It’s never a completely smooth ride for anyone, and while nobody wants to struggle, it’s the only way to build resilience.”

And we don’t stop learning. “My goal, as always, is to continue to write stories and to develop my skills. There is no point of arrival whereby one stops growing as a creative person; to think otherwise will lead to creative repetition and stagnation.”

We read memoirs because we are curious. At the center, who is this person?

“I am first and foremost a writer; the written word is how I process everything – myself, life, society, history, politics. It’s not just a job or a passion, but it is at the very heart of how I exist in the world, and I am addicted to the adventure of storytelling as my most powerful means of communication.”

But that’s only part of the story. In her book review for NPR, writer Hope Wabuke described the ‘real world’ impact of Ms. Evaristo’s commitment and influence. “Evaristo’s work in supporting inclusivity in the literary arts is legend. It includes the commission of a Free Verse report, which found that less than 1% of poetry books in the United Kingdom were published by poets of color, and then creating a mentorship program, The Complete Works, to do something about it; this program mentored 30 poets over two years. Evaristo’s advocacy work also created the Brunel Poetry Prize for African writers, the first and largest award of its kind, and led her to work alongside Kwame Dawes in situating the African Poetry Book Fund as a force that has changed the shape of contemporary publishing. Most recently, as the curator of Black Britain: Writing Black, Evaristo is republishing overlooked books by Black authors such as Minty Alley, by C.L.R James originally published in 1936.”

‘Manifesto’ is one more creative endeavor for Ms. Evaristo to share her wisdom. Not all influences are one-on-one connections. Sometimes we find direction in a book. 

“We must pass on what we know to the next generation, & express gratitude to those who help us – nobody gets anywhere on their own.”

Learn more:

Bernardine Evaristo books – https://bevaristo.com/books/

Black Britain: Writing Back – https://www.theguardian.com/books/2021/jan/09/booker-winners-mission-to-put-uks-forgotten-black-writers-back-in-print

Brunel African Poetry Prize – https://www.africanpoetryprize.org

An aside: I picked up two new applicable concepts: “period of self-calibration” (which we can all use about now) and “to bounce back in the act of falling.” (advice to her students to continue to be positive) 

The Friday Poem: ‘How Will This Pandemic Affect Poetry?’ by Julia Alvarez

Last spring, author Valeria Luiselli accepted the British Rathbone Folio Prize for her novel, ‘Lost Children Archive’. She spoke of the writer’s responsibility, “whether a science-fiction writer, a journalist, a poet, each at their own pace and within their own capacities, to document this moment”.

“We are going to need this narrative fabric, some sort of fabric for us to lay down once we overcome this.”

One expression of this “narrative fabric” is the recently published poetry anthology, ‘Together in a Sudden Strangeness’ edited by Alice Quinn.  

The Friday Poem selection for this week is Julia Alvarez’s ‘How Will This Pandemic Affect Poetry?’ As we reimagine our priorities ‘after’, framed by our experience in the ‘before times’ and pandemic isolation, where will art reside? 

How Will This Pandemic Affect Poetry?

Will the lines be six feet apart?

Will these hexameters be heroic like Homer’s?

(Will) (each) (word) (have) (to) (be) (masked) (?)

Will there be poetry insecurity?

Will there be enough poetry to go around?

Will poems be our preferred form of travel?

Will we undertake odysseys searching for Ithacas inside us?

Will poetry go viral?

Will its dis/ease infect us?

Will it help build up antibodies against indifference?

Will poems be the only safe spaces where we can gather together:

            enter their immense silences

            see snakes slithering inside sestinas, 

            listen to nightingales singing on the boughs of odes –

            hark! a lark in the terza rima,

            a hawk in a haiku?

What if only poetry will see us through?

What if this poem is the vaccine already working inside you?

Julia Alvarez

April 27 – May 8, 2020

Weybridge, Vermont

‘Together in a Sudden Strangeness: America’s Poets Respond to the Pandemic’

Alice Quinn, editor    Alfred A. Knopf, New York    2020

March 4, 2020

A year ago I traveled to NYC for the last time, keeping a lunch appointment with a colleague. It was a beautiful day, spring was in the air and the forsythia was in bloom – bright yellow against a monochromatic backdrop. I snapped a few photos of the city that day. I selected one as my smart phone screen-saver, where it remained, for months, a relic of the ‘before times’.

On the upper west side, children still bounded out of school buses on the way to museum tours. On the surface, life was normal; but it wasn’t. The school children were wearing masks. I was wearing a mask. The streets were quieter. Central Park was empty. A security guard outside the restaurant offered hand sanitizer and then returned to a repetitious cleaning of surfaces. 

I walked 38 blocks instead of riding the subway. Being above ground seemed safer. I used stairwells instead of elevators. I stepped into one shop, but immediately left. There were mysteries in the air and social distancing was about to enter our vocabulary. I had read my share of apocalyptic novels. 

I watched a segment on the evening news where a doctor offered tips to stay safe. Following his directions, I had a supply of Kleenex in my pocket to use as my magic barrier when I opened a door. Those were the early days. But they’re not hard to recall. The fear has stamped a permanent record on my brain, totally accessible even after a full year has passed. Information was scarce and contradictory. Life was changing before my eyes, but the leadership narrative ran counter to reality. 

A year later, the security guard, waiter, diners, school children, docent, parking attendant, toll collector, news agent, retail store staff weave a vivid human GPS thread of that day. All part of a pre-pandemic collage of ‘New York moments’ on the edge. There was joy and laughter on March 4, 2020, a touchstone.

Today, March 4, 2021, more than 80 million doses of vaccine have been administered, reaching 15.9% of the total U.S. population. By May, there will be a sufficient supply for every American adult. What will work and workplace look like as we emerge?

And then we came to the middle…

“Are we there yet?” could be the quote of the pandemic. The answer is no. The problem hasn’t been solved, although we continue to pretend it has. Just take a detour past your local food bank and you’ll experience an instant reality check on expectations. A visit to your local post office might offer a clue to what your workplace might look like if you ever return.

We stayed inside… for a time. And that eased the crisis in many ‘hot spots’ for hospitals and health care professionals. But then we got tired of ‘stay at home’. We saw folks venturing out and government leaders relaxing rules. But the problem hadn’t been solved. We’re still in the middle. Research into a vaccine is progressing, but testing still lags, and nothing has really changed from those early weeks in March. The virus is still out there seeking every opportunity to sink its ‘hooks’ into our various critical organs. What has changed is our belief that “we can handle it” – the reward far outweighs the risk – FOMO on career and life. 

We’re not an ‘in limbo’ culture of humans. Uncertainty is not our strong suit. We avoid commitments that might exceed 200 pages or two weeks. We’re more at home at the movies where all is resolved in 90 – 120 minutes.

But, COVID. Our momentum slowed. It took a bit of time to adjust – to the quiet, the change in energy, the middle. 

Here we are in a place with time to observe and reflect – an unscheduled leave of absence from our previous life – in the home of innovation and creativity. Yes, the middle is where imagination carves out our path to ‘THE END’.

A simple ‘construct as creative catalyst’ was provided by former Irish president and High Commissioner for Human Rights, Mary Robinson at the Edinburgh Book Festival in 2019. Speaking on the topic of climate change (insert your idea) she suggested three steps:

‘Make climate change (or your idea) personal in your life.

Get angry and get active.

Imagine this world we want to hurry towards.”

Imagine the world we want to hurry towards – that’s what we do when we’re in the middle. 

That’s why we’re here at the nexus of past and future – not to consider a ‘new normal’, but to invent the unimaginable. And that takes time – the time we have now, in the middle. 

#LetsTalkAboutWork

Three years ago I suggested that we use the Labor Day holiday as a catalyst to begin a national conversation about work. 

A lot has happened in those three years, but for the most part, the American worker is in about the same place they were then when USA TODAY led with this headline: “Labor Day by the Numbers: Americans Can’t Stop, Won’t Stop Working”. The updated numbers from CNN: “768 million days went unused in 2018, a 9% increase from 2017. Of those, 236 million were completely forfeited, which comes out to $65.5 billion in lost benefits.Fifty-five percent of workers reported that they did not use all of their vacation days.”

We are spending more time @work and less time considering why. 

Out of necessity we maintain a laser focus on our own career goals, spending most of the 365 days a year securing our future as best we can in an ever changing workplace. What if we just took one of those days to consider the workplace issues we face as part of a larger context?

The Labor Day holiday was originally conceived as “…a creation of the labor movement and is dedicated to the social and economic achievements of American workers. It constitutes a yearly national tribute to the contributions workers have made to the strength, prosperity, and well-being of our country.” *

What better way to offer a tribute to the American worker than to engage in a national discussion that restores respect and considers the reality of today’s workplace?

This is not a political issue. It’s a human dignity issue. Rather than divide, this conversation should unite us.

Access to education and a right to work are fundamental American values. It’s how we define ourselves when asked ‘what do you do?’. Imagine the despair for those with no answer.

It’s time to reestablish the voice of the American worker and address both the barriers to workplace entry, and the challenges @work once you arrive.

Share your ideas @workthoughts.com #LetsTalkAboutWork!

(*original quote from the U.S. Department of Labor site which no longer seems to be working.)

The Friday Poem ‘Of History and Hope by Miller Williams

For the first ‘Friday Poem’ of 2019, I’ve gone back into the Workthoughts archives to reprise Miller Williams‘ poem ‘Of History and Hope’ delivered at the Inauguration of William Jefferson Clinton in 1997.

The Washington Post obituary for professor Williams, who died on New Years Day in 2015, included an excerpt of an interview with the Oxford American magazine. In the interview the poet shared the intent behind the words.

“…he wanted the poem to be a “consideration of how a look at a nation’s past might help determine where it could be led in the future.

“I knew that the poem would be listened to by a great many people, reprinted around the country, and discussed in a lot of classrooms, so I wanted it to be true, understandable, and agreeable…”

The words of the poet, recited from the steps of the U.S. Capitol building, 22 years ago, speak to us in this current place that is American, 2019.

“We mean to be the people we meant to be,
to keep on going where we meant to go.”

Of History and Hope

We have memorized America,
how it was born and who we have been and where.
In ceremonies and silence we say the words,
telling the stories, singing the old songs.
We like the places they take us. Mostly we do.
The great and all the anonymous dead are there.
We know the sound of all the sounds we brought.
The rich taste of it is on our tongues.
But where are we going to be, and why, and who?
The disenfranchised dead want to know.
We mean to be the people we meant to be,
to keep on going where we meant to go.

But how do we fashion the future? Who can say how
except in the minds of those who will call it Now?
The children. The children. And how does our garden grow?
With waving hands—oh, rarely in a row—
and flowering faces. And brambles, that we can no longer allow.

Who were many people coming together
cannot become one people falling apart.
Who dreamed for every child an even chance
cannot let luck alone turn doorknobs or not.
Whose law was never so much of the hand as the head
cannot let chaos make its way to the heart.
Who have seen learning struggle from teacher to child
cannot let ignorance spread itself like rot.
We know what we have done and what we have said,
and how we have grown, degree by slow degree,
believing ourselves toward all we have tried to become—
just and compassionate, equal, able, and free.

All this in the hands of children, eyes already set
on a land we never can visit—it isn’t there yet—
but looking through their eyes, we can see
what our long gift to them may come to be.
If we can truly remember, they will not forget.

Miller Williams  ‘Some Jazz A While: Collected Poems’  1999



The Friday Poem ‘truth’ by Gwendolyn Brooks

It’s a popular talking point among pundits to observe we live in a ‘post-truth’ age: an era defined by the Oxford Dictionary as one “in which objective facts are less influential in shaping public opinion than appeals to emotion and personal belief.”

Pulitzer prize winning poet, Gwendolyn Brooks described this place we now find ourselves in her poem ‘truth’.

“And if the sun comes
How shall we greet him?
Shall we not dread him,
Shall we not fear him
After so lengthy a
Session with shade?”

truth

And if sun comes
How shall we greet him?
Shall we not dread him,
Shall we not fear him
After so lengthy a
Session with shade?

Though we have wept for him,
Though we have prayed
All through the night-years—
What if we wake one shimmering morning to
Hear the fierce hammering
Of his firm knuckles
Hard on the door?

Shall we not shudder?—
Shall we not flee
Into the shelter, the dear thick shelter
Of the familiar
Propitious haze?

Sweet is it, sweet is it
To sleep in the coolness
Of snug unawareness.

The dark hangs heavily
Over the eyes.

Gwendolyn Brooks,  ‘Blacks’  Third World Press, 1987

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The week@work: Broken Models

 

This week@work the majority of the stories fell into one category: broken models and attempts to create band aid solutions.

As we’re living longer, the traditional cycle of study, work, retire has been rendered obsolete. We may blame technology for disrupting our work lives, but it’s the human decisions that are realigning the workplace.

In the talent wars, employers entice employees with the opportunity to work ‘out of the office’, yet tether them with ‘workations’. Teachers lacking sufficient wages and benefits participate in the ‘sharing’ economy and solicit donations of vacation days to cope with serious illness. And a university will offer their current and future students a full tuition scholarship to address the burgeoning cost of medical school.

IMG_8767.jpgWe spend our days trying to figure out new ways to extend our lives, maintain our looks and yet we seem to have ignored the reality that our work life might also extend beyond traditional retirement age.

Pavel Krapivin explores ‘The Study, Work, Retire Model Is Broken As We Live Until 100’.

“Much of life over the past century conformed to the three-stage model of study, work, retire. It’s a model that was predicated on reasonably high levels of stability, both in the skills required in the workplace and also the labor market itself.  Training in one field and then having one or two employers for the majority of your working life was commonplace, but it’s a model that is increasingly being challenged.

Rapidly changing technologies have rendered the shelf-life of skills shorter than ever before, while medical advances mean that the majority of children born today will live to 100 years of age.  This longevity will cause ruptures in the three-stage model that dominates the Western world and predicate a transition towards a more multi-stage life that will see working, learning and resting blend into one.”

He identifies six core challenges that set the agenda for future organizational planning: “managing mature workers, flexible working, a multi-generational workforce, a world of options, learning how to learn and a less rigid path.”

grand central.jpgUnfortunately, we’re not doing a very good job of coping with current organization dynamics. Human resource professionals rarely have a seat at the strategic planning table. Each of these challenges involve people.

Louis Hyman identifies human choice as the primary factor in workplace disruption.  ‘It’s Not Technology That’s Disrupting Our Jobs’

“…when we talk about today’s economy, we focus on smartphones, artificial intelligence, apps. Here, too, the inexorable march of technology is thought to be responsible for disrupting traditional work, phasing out the employee with a regular wage or salary and phasing in independent contractors, consultants, temps and freelancers — the so-called gig economy.

But this narrative is wrong. The history of labor shows that technology does not usually drive social change. On the contrary, social change is typically driven by decisions we make about how to organize our world. Only later does technology swoop in, accelerating and consolidating those changes.

…it reminds us that far from being an unavoidable consequence of technological progress, the nature of work always remains a matter of social choice. It is not a result of an algorithm; it is a collection of decisions by corporations and policymakers.”

Again, the human factor. We have a choice.

Our attempts to adjust to change are ‘band aids’, attempts to cover the wounds of a painful workplace structure. Three stories that just made my blood boil this week@work described the concept of ‘workation’ and the continuing plight of underpaid teachers in the U.S.

IMG_2532.jpgTake a minute to view the video segment from Sunday Today, describing the new trend of ‘workations’. Basically you can work anywhere on the planet as long as you meet your goals. The segment, sub-titled ‘Flexible ‘workcations’ let employees stay connected far away from the office’, profiled one professional who has opted to participate in a Friday remote working option offered by her employer.

“The turning point was when I realized my client doesn’t know the difference. As long as I’m answering my emails on time, I’m answering their calls, I’m accessible, they don’t know if I’m in California or if I’m down the street in New York.”

Billed as a way to meet the challenge of providing workplace flexibility, I wondered, as I watched her walk along the beach in California, how many of her colleagues had the financial resources to access this option.

And then there were the two stories of folks who go to work educating our children.

la school.jpgAlia Wong reported ‘Low Pay Has Teachers Flocking to the Sharing Economy’.

“Airbnb, the popular platform that lets people rent out their homes and apartments, released the results of a volunteer survey this week containing the striking statistic that nearly one in 10 of its hosts in the United States is an educator. In some states the trend appears to be even more pronounced—more than a quarter of all Airbnb hosts in Utah and Wisconsin, for example, work as teachers or in education (the company includes in that category administrators and college professors). This is especially noteworthy given that an analysis of census and National Center for Education Statistics figures suggests that just less than 2 percent of adults in the country work as full-time K–12 teachers.

Many of these 45,000-plus educators in the U.S. are presumably using Airbnb to supplement their regular income, as teachers struggle with stagnant, if not declining, pay. The average annual salary for K–12 public-school teachers is roughly $58,000, and they typically spend a sizable chunk of that on classroom supplies integral to their jobs.

The typical teacher host earned $6,500 through Airbnb last year—hardly a negligible boost for financially strapped educators. And for many teachers, that boost is far more appealing than other means of supplementing their incomes.”

Pair that with the story this week of the Florida history teacher diagnosed with cancer who had exhausted his supply of sick leave before his treatment ended. Did his employer step in to help? No, he used social media to request donations of sick leave from colleagues, and was overwhelmed when the response far exceeded the 20 days he had requested.

Understand why my blood is boiling? Not only are teachers using their creativity to supplement their income in order to live, they are now forced to beg for supplemental benefits from other teachers. And that folks tells you a lot about our priorities.

The last story is good news for the medical students at NYU. In a pioneering effort, the school will offer full tuition scholarships to current and future students.

participants-at-nyu-school-of-medicine-2.jpg“The announcement from the medical school’s trustees, leaders, and faculty was delivered this morning to first-year medical students and family members as a surprise ending to the annual White Coat Ceremony, where each new student is presented with a white lab coat to mark the start of their medical education and training.

“Thanks to the extraordinary generosity of our trustees, alumni, and friends, our hope—and expectation—is that by making medical school accessible to a broader range of applicants, we will be a catalyst for transforming medical education nationwide,” says Kenneth G. Langone, chair of the Board of Trustees of NYU Langone Health. The yearly tuition costs covered by the scholarship are $55,018.”

The hope is to diversify the composition of the student body as well as the choice of specialty after graduation.

If we’re now reflecting on our work/life cycle in terms of a century, we’ll need the expertise of these educators and medical professionals to provide the support to achieve success. Perhaps it’s time to reorder our priorities.

This week@work consider the complexity of a 100 year lifetime and imagine what innovations you could apply to replace the broken models.

 

Photo credit: LA Unified courtesy KPCC, White Coat Ceremony courtesy NYU School of Medicine