The week@work: Broken Models

 

This week@work the majority of the stories fell into one category: broken models and attempts to create band aid solutions.

As we’re living longer, the traditional cycle of study, work, retire has been rendered obsolete. We may blame technology for disrupting our work lives, but it’s the human decisions that are realigning the workplace.

In the talent wars, employers entice employees with the opportunity to work ‘out of the office’, yet tether them with ‘workations’. Teachers lacking sufficient wages and benefits participate in the ‘sharing’ economy and solicit donations of vacation days to cope with serious illness. And a university will offer their current and future students a full tuition scholarship to address the burgeoning cost of medical school.

IMG_8767.jpgWe spend our days trying to figure out new ways to extend our lives, maintain our looks and yet we seem to have ignored the reality that our work life might also extend beyond traditional retirement age.

Pavel Krapivin explores ‘The Study, Work, Retire Model Is Broken As We Live Until 100’.

“Much of life over the past century conformed to the three-stage model of study, work, retire. It’s a model that was predicated on reasonably high levels of stability, both in the skills required in the workplace and also the labor market itself.  Training in one field and then having one or two employers for the majority of your working life was commonplace, but it’s a model that is increasingly being challenged.

Rapidly changing technologies have rendered the shelf-life of skills shorter than ever before, while medical advances mean that the majority of children born today will live to 100 years of age.  This longevity will cause ruptures in the three-stage model that dominates the Western world and predicate a transition towards a more multi-stage life that will see working, learning and resting blend into one.”

He identifies six core challenges that set the agenda for future organizational planning: “managing mature workers, flexible working, a multi-generational workforce, a world of options, learning how to learn and a less rigid path.”

grand central.jpgUnfortunately, we’re not doing a very good job of coping with current organization dynamics. Human resource professionals rarely have a seat at the strategic planning table. Each of these challenges involve people.

Louis Hyman identifies human choice as the primary factor in workplace disruption.  ‘It’s Not Technology That’s Disrupting Our Jobs’

“…when we talk about today’s economy, we focus on smartphones, artificial intelligence, apps. Here, too, the inexorable march of technology is thought to be responsible for disrupting traditional work, phasing out the employee with a regular wage or salary and phasing in independent contractors, consultants, temps and freelancers — the so-called gig economy.

But this narrative is wrong. The history of labor shows that technology does not usually drive social change. On the contrary, social change is typically driven by decisions we make about how to organize our world. Only later does technology swoop in, accelerating and consolidating those changes.

…it reminds us that far from being an unavoidable consequence of technological progress, the nature of work always remains a matter of social choice. It is not a result of an algorithm; it is a collection of decisions by corporations and policymakers.”

Again, the human factor. We have a choice.

Our attempts to adjust to change are ‘band aids’, attempts to cover the wounds of a painful workplace structure. Three stories that just made my blood boil this week@work described the concept of ‘workation’ and the continuing plight of underpaid teachers in the U.S.

IMG_2532.jpgTake a minute to view the video segment from Sunday Today, describing the new trend of ‘workations’. Basically you can work anywhere on the planet as long as you meet your goals. The segment, sub-titled ‘Flexible ‘workcations’ let employees stay connected far away from the office’, profiled one professional who has opted to participate in a Friday remote working option offered by her employer.

“The turning point was when I realized my client doesn’t know the difference. As long as I’m answering my emails on time, I’m answering their calls, I’m accessible, they don’t know if I’m in California or if I’m down the street in New York.”

Billed as a way to meet the challenge of providing workplace flexibility, I wondered, as I watched her walk along the beach in California, how many of her colleagues had the financial resources to access this option.

And then there were the two stories of folks who go to work educating our children.

la school.jpgAlia Wong reported ‘Low Pay Has Teachers Flocking to the Sharing Economy’.

“Airbnb, the popular platform that lets people rent out their homes and apartments, released the results of a volunteer survey this week containing the striking statistic that nearly one in 10 of its hosts in the United States is an educator. In some states the trend appears to be even more pronounced—more than a quarter of all Airbnb hosts in Utah and Wisconsin, for example, work as teachers or in education (the company includes in that category administrators and college professors). This is especially noteworthy given that an analysis of census and National Center for Education Statistics figures suggests that just less than 2 percent of adults in the country work as full-time K–12 teachers.

Many of these 45,000-plus educators in the U.S. are presumably using Airbnb to supplement their regular income, as teachers struggle with stagnant, if not declining, pay. The average annual salary for K–12 public-school teachers is roughly $58,000, and they typically spend a sizable chunk of that on classroom supplies integral to their jobs.

The typical teacher host earned $6,500 through Airbnb last year—hardly a negligible boost for financially strapped educators. And for many teachers, that boost is far more appealing than other means of supplementing their incomes.”

Pair that with the story this week of the Florida history teacher diagnosed with cancer who had exhausted his supply of sick leave before his treatment ended. Did his employer step in to help? No, he used social media to request donations of sick leave from colleagues, and was overwhelmed when the response far exceeded the 20 days he had requested.

Understand why my blood is boiling? Not only are teachers using their creativity to supplement their income in order to live, they are now forced to beg for supplemental benefits from other teachers. And that folks tells you a lot about our priorities.

The last story is good news for the medical students at NYU. In a pioneering effort, the school will offer full tuition scholarships to current and future students.

participants-at-nyu-school-of-medicine-2.jpg“The announcement from the medical school’s trustees, leaders, and faculty was delivered this morning to first-year medical students and family members as a surprise ending to the annual White Coat Ceremony, where each new student is presented with a white lab coat to mark the start of their medical education and training.

“Thanks to the extraordinary generosity of our trustees, alumni, and friends, our hope—and expectation—is that by making medical school accessible to a broader range of applicants, we will be a catalyst for transforming medical education nationwide,” says Kenneth G. Langone, chair of the Board of Trustees of NYU Langone Health. The yearly tuition costs covered by the scholarship are $55,018.”

The hope is to diversify the composition of the student body as well as the choice of specialty after graduation.

If we’re now reflecting on our work/life cycle in terms of a century, we’ll need the expertise of these educators and medical professionals to provide the support to achieve success. Perhaps it’s time to reorder our priorities.

This week@work consider the complexity of a 100 year lifetime and imagine what innovations you could apply to replace the broken models.

 

Photo credit: LA Unified courtesy KPCC, White Coat Ceremony courtesy NYU School of Medicine

 

 

 

 

The Friday Poem ‘August’ by Helen Hunt Jackson

The Friday Poem this week is ‘August’ by Helen Hunt Jackson. The poem was published in the August 1876 issue of The Atlantic. Ms. Jackson was a poet, historian, author and childhood friend of Emily Dickinson. As an activist, she would go on champion the rights of Native Americans.”

In 1884 she published ‘Ramona’, a fictionalized account of the plight of Southern California’s dispossessed Mission Indians, inspired by Harriet Beecher Stowe’s ‘Uncle Tom’s Cabin’.

The Friday Poem – because we all “Hath need of pause and interval of peace.”

 August

Silence again. The glorious symphony
Hath need of pause and interval of peace.
Some subtle signal bids all sweet sounds cease,
Save hum of insects’ aimless industry.
Pathetic, summer seeks by blazonry
Of color to conceal her swift decrease.
Weak subterfuge! Each mocking day doth fleece
A blossom and lay bare her poverty.
Poor, middle-agèd summer! Vain this show!
Whole fields of golden-rod cannot offset
One meadow with a single violet;
And well the singing thrush and lily know,
Spite of all artifice which her regret
Can deck in splendid guise, their time to go!

H.H. 

Reprinted from The Atlantic, August 1876

 

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Image: William S. Jackson, Special Collections, Tutt Library, Colorado College

‘Not in the job description’

How many times have you heard that those who succeed ascribe their advancement to going beyond the parameters of their job description? What does that mean?

In some cases it might be asking for additional responsibility or supplementary assignments. But if we step back from a particular job, maybe it’s about being prepared for the bigger picture of your career. It’s the curiosity/lifelong learning thing that connects the dots as you progress as a professional. It’s recognizing a painting in a new client’s office and beginning a conversation, not based on a sale, but a shared interest.

It’s about being multidimensional.

To help on this aspect of professional development, we add a new category this week to ‘workthoughts’ – ‘Not in the Job Description’.

To begin, we follow the advice of The New York Times’ chief classical music critic, Anthony Tommasini. ‘Curious About Classical Music? Here’s Where To Start.’

“Over my many years of reviewing, I’ve often been asked for advice from newcomers to classical music, people excited by what they’ve heard, and eager to hear — and to learn — more.

Naturally, I urge those exploring classical music to find out whatever they can. Yet I’ve found that many people assume that knowledge of the art form is a prerequisite to appreciation. Newcomers to other performing arts, like theater or dance, don’t seem to feel this level of intimidation. I’d encourage those who are curious to just go to a performance and see what they think. A symphony orchestra program — or an opera, or a piano recital — is not an exam. It’s an escape, an adventure, an enrichment.”

Just to emphasize his point. When adding a new dimension to your portfolio think of it as “an escape, an adventure, an enrichment”.

Mr. Tommasini goes on to answer questions in his article, including his definition of ‘classical music’.

“Labels can be problematic in any field; “classical music” especially so. One complication is that music history refers to the years from roughly 1750 to 1825 as the “classical” period, when Haydn, Mozart and Beethoven achieved their glory. But in a broader sense the term classical music has been adopted as a way to describe the continuing heritage of music mostly written to be performed in concert halls and opera houses by orchestras, singers, choruses, chamber ensembles and solo instrumentalists. Another characteristic is that composers in this tradition have been drawn to larger, structured forms. Still, the term is far from ideal, but no one has come up with a good alternative — yet.”

The article includes links to sample recordings to get you started, including clips of Maria Callas’ 1953 performance as Tosca at Teatro alla Scala in Milan.

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In addition to following the dots presented by Mr. Tommasini, add a visit to an opera house or concert hall the next time you are planning a trip out of town or out of the country. Identify reviewers and critics that seem to match your tastes and follow them on social media. You will be amazed and delighted as you trace the links connecting the variety of performance.

Where will you begin your new adventure – ‘not in the job description’?

 

 

 

 

 

 

The week@work: “The Education of Silicon Valley”, Gen Z@work, mid-career sabbatical, & a new era of human spaceflight

This week@work a NY Times Op-Ed contributor wonders if Mark Zuckerberg should have taken more humanities courses, Gen Z begins to enter the workplace, while millennials take sabbaticals, and NASA introduces the next crew for commercial human spaceflight.

In her first Op-Ed for The New York Times, tech journalist Kara Swisher applied her expertise to explore ‘The Education of Silicon Valley’.

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“All these companies began with a gauzy credo to change the world. But they have done that in ways they did not imagine — by weaponizing pretty much everything that could be weaponized. They have mutated human communication, so that connecting people has too often become about pitting them against one another, and turbocharged that discord to an unprecedented and damaging volume.

They have weaponized social media. They have weaponized the First Amendment. They have weaponized civic discourse. And they have weaponized, most of all, politics.”

What’s it like to be a member of the Facebook corporate family today? You signed up to follow the Pied Piper of Menlo Park into the new world of global connectivity and you find yourself in the midst of global propaganda wars.

“At a recent employee Q. and A. I did at YouTube, for example, one staffer told me that their jobs used to be about wrangling cat videos and now they had degenerated into a daily hell of ethics debates about the fate of humanity.”

All companies evolve over time. Founders adapt or abdicate. Mr. Zuckerberg has done neither.

“Mr. Zuckerberg stuck with this mix of extreme earnestness and willful naïveté for far too long.

Because what he never managed to grok then was that the company he created was destined to become a template for all of humanity, the digital reflection of masses of people across the globe. Including — and especially — the bad ones.

Was it because he was a computer major who left college early and did not attend enough humanities courses that might have alerted him to the uglier aspects of human nature? Maybe. Or was it because he has since been steeped in the relentless positivity of Silicon Valley, where it is verboten to imagine a bad outcome? Likely. Could it be that while the goal was to “connect people,” he never anticipated that the platform also had to be responsible for those people when they misbehaved? Oh, yes. And, finally, was it that the all-numbers-go-up-and-to-the-right mentality of Facebook blinded him to the shortcuts that get taken in the service of growth? Most definitely.”

Corporate impact on society is not benign. Leadership is about understanding impact and nimbly responding to lights blinking red. There’s a Harvard Business School case here with implications far beyond the impact on share owner revenue. And for those who work@Facebook, it may be time to evaluate the ‘values fit’.

On the subject of ‘values fit’, journalist Ryan Jenkins identified the ‘Top 25 Employers Preferred by Generation Z’.

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“More than 60 percent of Generation Z’s top employers are global entities which is consistent with the 74 percent of Generation Z stating international experience (e.g., travel and working with global clients/colleagues) is an important aspect of potential employers. 

The presence of technology companies on the list isn’t a surprise especially since three-quarters of recent college graduates report having majored in a STEM-related field. Generation Z is the first generation to shift the tide toward STEM-related fields of study and seem poised to close the STEM gap.”

The top five in the survey: St. Jude Children’s Research Hospital, Google, Local Hospital, Amazon and Walt Disney Company.

While Generation Z plans their workplace entry, millennials are contemplating mid-career sabbaticals. Ben Steverman shares ‘Why It’s Time to Quit Your Job, Travel the World’.

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“Millions of Americans obsess over their careers and fret about saving, terrified they won’t have enough to ever retire. The advice not being offered by some experts may surprise these worried souls: Take months or years off from work, travel the world, and enjoy yourself.

There’s prudent logic behind a relaxing mid career break. With longer lives come longer careers and longer retirements – the first so that you can afford the second. But a 40-year career, ending at age 60 or 65, is a very different prospect from a 50-year career ending at 70 or 75.

Taking a break to travel isn’t a crazy move, especially for millennials, because it can help give workers the stamina for longer, more sustainable careers, says Jamie Hopkins, a professor and director of the retirement income program at the American College of Financial Services. The prospect of a future trip also give young workers an extra reason to save, live within their means, and pay down debt – an incentive that’s far stronger than the dream of retiring in several decades’ time.”

Where to travel on your mid-career sabbatical? Perhaps the galaxy and beyond…

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This past week NASA introduced the next generation of astronauts, ‘NASA Assigns Crews to First Test Flights, Missions on Commercial Spacecraft’. (Which has got to be good news for those who go to work in space, where the commute today begins and ends in Kazakhstan.)

“Today, our country’s dreams of greater achievements in space are within our grasp,” said NASA Administrator Jim Bridenstine. “This accomplished group of American astronauts, flying on new spacecraft developed by our commercial partners Boeing and SpaceX, will launch a new era of human spaceflight. Today’s announcement advances our great American vision and strengthens the nation’s leadership in space.”

The agency assigned nine astronauts to crew the first test flight and mission of both Boeing’s CST-100 Starliner and SpaceX’s Crew Dragon. NASA has worked closely with the companies throughout design, development and testing to ensure the systems meet NASA’s safety and performance requirements. 

“The men and women we assign to these first flights are at the forefront of this exciting new time for human spaceflight,” said Mark Geyer, director of NASA’s Johnson Space Center in Houston. “It will be thrilling to see our astronauts lift off from American soil, and we can’t wait to see them aboard the International Space Station.” 

With this ‘week@work’, the workthoughts blog returns after a two month hiatus. Stay tuned for new categories and join the conversation on work & workplace.

 

 

 

 

 

Photo credits: NASA Commercial Flight Crew courtesy NASA, St. Jude Marathon Weekend courtesy of Biomedical Communications