‘Not in the job description’

How many times have you heard that those who succeed ascribe their advancement to going beyond the parameters of their job description? What does that mean?

In some cases it might be asking for additional responsibility or supplementary assignments. But if we step back from a particular job, maybe it’s about being prepared for the bigger picture of your career. It’s the curiosity/lifelong learning thing that connects the dots as you progress as a professional. It’s recognizing a painting in a new client’s office and beginning a conversation, not based on a sale, but a shared interest.

It’s about being multidimensional.

To help on this aspect of professional development, we add a new category this week to ‘workthoughts’ – ‘Not in the Job Description’.

To begin, we follow the advice of The New York Times’ chief classical music critic, Anthony Tommasini. ‘Curious About Classical Music? Here’s Where To Start.’

“Over my many years of reviewing, I’ve often been asked for advice from newcomers to classical music, people excited by what they’ve heard, and eager to hear — and to learn — more.

Naturally, I urge those exploring classical music to find out whatever they can. Yet I’ve found that many people assume that knowledge of the art form is a prerequisite to appreciation. Newcomers to other performing arts, like theater or dance, don’t seem to feel this level of intimidation. I’d encourage those who are curious to just go to a performance and see what they think. A symphony orchestra program — or an opera, or a piano recital — is not an exam. It’s an escape, an adventure, an enrichment.”

Just to emphasize his point. When adding a new dimension to your portfolio think of it as “an escape, an adventure, an enrichment”.

Mr. Tommasini goes on to answer questions in his article, including his definition of ‘classical music’.

“Labels can be problematic in any field; “classical music” especially so. One complication is that music history refers to the years from roughly 1750 to 1825 as the “classical” period, when Haydn, Mozart and Beethoven achieved their glory. But in a broader sense the term classical music has been adopted as a way to describe the continuing heritage of music mostly written to be performed in concert halls and opera houses by orchestras, singers, choruses, chamber ensembles and solo instrumentalists. Another characteristic is that composers in this tradition have been drawn to larger, structured forms. Still, the term is far from ideal, but no one has come up with a good alternative — yet.”

The article includes links to sample recordings to get you started, including clips of Maria Callas’ 1953 performance as Tosca at Teatro alla Scala in Milan.

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In addition to following the dots presented by Mr. Tommasini, add a visit to an opera house or concert hall the next time you are planning a trip out of town or out of the country. Identify reviewers and critics that seem to match your tastes and follow them on social media. You will be amazed and delighted as you trace the links connecting the variety of performance.

Where will you begin your new adventure – ‘not in the job description’?

 

 

 

 

 

 

The week@work: “The Education of Silicon Valley”, Gen Z@work, mid-career sabbatical, & a new era of human spaceflight

This week@work a NY Times Op-Ed contributor wonders if Mark Zuckerberg should have taken more humanities courses, Gen Z begins to enter the workplace, while millennials take sabbaticals, and NASA introduces the next crew for commercial human spaceflight.

In her first Op-Ed for The New York Times, tech journalist Kara Swisher applied her expertise to explore ‘The Education of Silicon Valley’.

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“All these companies began with a gauzy credo to change the world. But they have done that in ways they did not imagine — by weaponizing pretty much everything that could be weaponized. They have mutated human communication, so that connecting people has too often become about pitting them against one another, and turbocharged that discord to an unprecedented and damaging volume.

They have weaponized social media. They have weaponized the First Amendment. They have weaponized civic discourse. And they have weaponized, most of all, politics.”

What’s it like to be a member of the Facebook corporate family today? You signed up to follow the Pied Piper of Menlo Park into the new world of global connectivity and you find yourself in the midst of global propaganda wars.

“At a recent employee Q. and A. I did at YouTube, for example, one staffer told me that their jobs used to be about wrangling cat videos and now they had degenerated into a daily hell of ethics debates about the fate of humanity.”

All companies evolve over time. Founders adapt or abdicate. Mr. Zuckerberg has done neither.

“Mr. Zuckerberg stuck with this mix of extreme earnestness and willful naïveté for far too long.

Because what he never managed to grok then was that the company he created was destined to become a template for all of humanity, the digital reflection of masses of people across the globe. Including — and especially — the bad ones.

Was it because he was a computer major who left college early and did not attend enough humanities courses that might have alerted him to the uglier aspects of human nature? Maybe. Or was it because he has since been steeped in the relentless positivity of Silicon Valley, where it is verboten to imagine a bad outcome? Likely. Could it be that while the goal was to “connect people,” he never anticipated that the platform also had to be responsible for those people when they misbehaved? Oh, yes. And, finally, was it that the all-numbers-go-up-and-to-the-right mentality of Facebook blinded him to the shortcuts that get taken in the service of growth? Most definitely.”

Corporate impact on society is not benign. Leadership is about understanding impact and nimbly responding to lights blinking red. There’s a Harvard Business School case here with implications far beyond the impact on share owner revenue. And for those who work@Facebook, it may be time to evaluate the ‘values fit’.

On the subject of ‘values fit’, journalist Ryan Jenkins identified the ‘Top 25 Employers Preferred by Generation Z’.

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“More than 60 percent of Generation Z’s top employers are global entities which is consistent with the 74 percent of Generation Z stating international experience (e.g., travel and working with global clients/colleagues) is an important aspect of potential employers. 

The presence of technology companies on the list isn’t a surprise especially since three-quarters of recent college graduates report having majored in a STEM-related field. Generation Z is the first generation to shift the tide toward STEM-related fields of study and seem poised to close the STEM gap.”

The top five in the survey: St. Jude Children’s Research Hospital, Google, Local Hospital, Amazon and Walt Disney Company.

While Generation Z plans their workplace entry, millennials are contemplating mid-career sabbaticals. Ben Steverman shares ‘Why It’s Time to Quit Your Job, Travel the World’.

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“Millions of Americans obsess over their careers and fret about saving, terrified they won’t have enough to ever retire. The advice not being offered by some experts may surprise these worried souls: Take months or years off from work, travel the world, and enjoy yourself.

There’s prudent logic behind a relaxing mid career break. With longer lives come longer careers and longer retirements – the first so that you can afford the second. But a 40-year career, ending at age 60 or 65, is a very different prospect from a 50-year career ending at 70 or 75.

Taking a break to travel isn’t a crazy move, especially for millennials, because it can help give workers the stamina for longer, more sustainable careers, says Jamie Hopkins, a professor and director of the retirement income program at the American College of Financial Services. The prospect of a future trip also give young workers an extra reason to save, live within their means, and pay down debt – an incentive that’s far stronger than the dream of retiring in several decades’ time.”

Where to travel on your mid-career sabbatical? Perhaps the galaxy and beyond…

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This past week NASA introduced the next generation of astronauts, ‘NASA Assigns Crews to First Test Flights, Missions on Commercial Spacecraft’. (Which has got to be good news for those who go to work in space, where the commute today begins and ends in Kazakhstan.)

“Today, our country’s dreams of greater achievements in space are within our grasp,” said NASA Administrator Jim Bridenstine. “This accomplished group of American astronauts, flying on new spacecraft developed by our commercial partners Boeing and SpaceX, will launch a new era of human spaceflight. Today’s announcement advances our great American vision and strengthens the nation’s leadership in space.”

The agency assigned nine astronauts to crew the first test flight and mission of both Boeing’s CST-100 Starliner and SpaceX’s Crew Dragon. NASA has worked closely with the companies throughout design, development and testing to ensure the systems meet NASA’s safety and performance requirements. 

“The men and women we assign to these first flights are at the forefront of this exciting new time for human spaceflight,” said Mark Geyer, director of NASA’s Johnson Space Center in Houston. “It will be thrilling to see our astronauts lift off from American soil, and we can’t wait to see them aboard the International Space Station.” 

With this ‘week@work’, the workthoughts blog returns after a two month hiatus. Stay tuned for new categories and join the conversation on work & workplace.

 

 

 

 

 

Photo credits: NASA Commercial Flight Crew courtesy NASA, St. Jude Marathon Weekend courtesy of Biomedical Communications

The Friday Poem ‘An Old Man’s Thought of School’ by Walt Whitman

It’s been a difficult time for those who go to work as teachers in America. Many are on strike, not just for a living wage, but for supplies and improvements to the physical spaces that foster learning. Many have faced threats and continue to teach in the aftermath of mass shootings.

Pundits are fond of quoting Mark Twain, “History doesn’t repeat itself, but it does rhyme.” The Friday Poem this week is ‘An Old Man’s Thought of School’ by Walt Whitman reminds us that we have always struggled with the value of education in our society.

The poem was written three years after the New Jersey State Legislature passed ‘An Act to Make Free the Public Schools of the State’, providing free access to public schools “to all persons over five and under eighteen years of age.”

In 1874 poet  was recovering from a stroke at his brother’s home in Camden, N.J. At a public school dedication in early November he challenged his fellow citizens of the post-Civil War era:

“And you, America,
Cast you the real reckoning for your present?
The lights and shadows of your future, good or evil?

To girlhood, boyhood look—the teacher and the school.”

An Old Man’s Thought of School

An old man’s thought of school,
An old man gathering youthful memories and blooms that youth itself cannot.

Now only do I know you.
O fair auroral skies – O morning dew upon the grass!

And these I see, these sparkling eyes,
These stores of mystic meaning, these young lives,
Building, equipping, like a fleet of ships, immortal ships!
Soon to sail out over the measureless seas,
On the Soul’s voyage.

Only a lot of boys and girls?
Only the tiresome spelling, writing, ciphering classes?
Only a public school?

Ah! more, infinitely more;
(As George Fox rais’d his warning cry, “Is it this pile of brick and mortar, these
dead floors, windows, rails, you call the church?
Why this is not the church at all—the church is living, ever living souls.”)

And you, America,
Cast you the real reckoning for your present?
The lights and shadows of your future, good or evil?
This Union multiform, with all its dazzling hopes and terrible fears?
Look deeper, nearer, earlier far—provide ahead—counsel in time;
Not to your verdicts of election days—not to your voters look,
To girlhood, boyhood look—the teacher and the school.

Walt Whitman   New York Daily Graphic, November 3, 1874

“Recited personally by the author Saturday afternoon, October 31, at the inauguration of the fine new Cooper Public School, Camden, New Jersey.”

Photo: Cooper Public School, Camden, N.J. circa 1910

 

#TBT – Revisiting Neil Armstrong’s Commencement Address to the USC Class of 2005

Society’s future will depend on a continuous improvement program on the human character.”

It’s Commencement Season. The famous and wise will helicopter onto college campuses to share soundbites of wisdom and humor with the Class of 2018. Some speeches will be memorable, others immediately forgotten. It’s rare when an address can transcend the emotion of the day; when the speaker has been to the moon and back.

Thirteen years ago, Neil Armstrong, the American astronaut and first person to walk on the moon, addressed the graduating Class of 2005 at the University of Southern California. The man who announced to the world, on a July afternoon in 1969, “Houston, Tranquility Base here. The Eagle has landed.” never mentioned his achievement.

The day was about the graduates. Not about the man who walked on the moon.

But even the youngest family member in attendance knew who was speaking. A little boy climbed up a grassy hill behind a giant screen projecting the event. He hadn’t come to watch TV, but to see the astronaut for himself, in person. This was his connection to dreams beyond. “Mommy, that’s the man who walked on the moon.”

Can you imagine your life defined by one historical, ‘out of this world’ event?

There are few things today that take our breath away. We’ve forgotten the mysteries of space travel as we contemplate only the familiar. We go about our work day as a space station circles above, with no thought of the explorers at work outside our atmosphere.

On May 13, 2005, the parents, graduates, faculty and staff shared an historic moment with a legend. And the legend expressed his doubts about his ability to give advice.

“I feel a sense of discomfort in that responsibility as it requires more confidence than I possess to assume that my personal convictions deserve your attention.”

He encouraged the graduates to “appreciate the elegance of simplicity” and continued his address following his own advice.

“The single observation I would offer for your consideration is that some things are beyond your control. You can lose your health to illness or accident, you can lose your wealth to all manner of unpredictable sources.

What is not easily stolen from you without your cooperation is your principles and your values. They are your most precious possessions and, if carefully selected and nurtured, will well serve you and your fellow man.

Society’s future will depend on a continuous improvement program on the human character. What will the future bring? I don’t know, but it will be exciting.”

His challenge to us all is to lead a life of continuous learning and continuous improvement, even after you have achieved your ‘signature’ career experience.

 

 

The week@work – @AMarch4OurLives, Evolve Entertainment Fund, ‘Wonder Boys’, Facebook & “always a little further”

It happened again this week@work: violence@work – another school shooting, this time in Florida. In Los Angeles a new entertainment industry diversity initiative was announced by Ava DuVernay and Mayor Eric Garcetti. And three ‘long reads’ on creative partnerships, Facebook’s identity, and a polar journey.

Violence@work
The students at Marjory Stoneman Douglas high school are grieving for their colleagues and teachers who were murdered in another incident of workplace violence on Valentines Day. Since Wednesday, a remarkable group of student representatives have  given voice to the anger at adults who have failed to keep students safe in their schools. This time, high school students organized @AMarch4OurLives for policy & change vs. thoughts & prayers.

“Every kid in this country now goes to school wondering if this day might be their last. We live in fear.
It doesn’t have to be this way. Change is coming. And it starts now, inspired by and led by the kids who are our hope for the future. Their young voices will be heard.
Stand with us on March 24. Refuse to allow one more needless death.”

It may not be a surprise that this group, from this high school, seized the moment and demanded change. Their school namesake, Marjory Stoneman Douglas, was an author, editor, environmentalist and early advocate for women’s right to vote. gettyimages-112963085-e1518738141248.jpgJournalist Mary Schmich interviewed Ms. Douglas. “She was 95 by the time we met, hard of hearing, almost blind and as opinionated as ever.
I’d gone to visit her because finally, after decades of crusading to save the Everglades from being turned into subdivisions and shopping malls, she’d begun to see the fruits of her labors.
She had battled governments, developers, engineers, sugar cane industrialists and the apathy of normal people. She had pushed so hard and for so long that the state had finally committed to preserving one of the world’s great wetlands. We have her to thank for Everglades National Park.
Had she ever been discouraged, I asked?
“What does it matter if I’ve been discouraged or encouraged over the years?” she said, brusquely. “This thing’s got to be done. It’s not a question of how I feel from moment to moment.”

Inclusion@work in Hollywood
Speaking of thing’s got to be done. Los Angeles Mayor Eric Garcetti, filmmaker Ava DuVernay, and producer Dan Lin announced the creation of the Evolve Entertainment Fund to promote inclusion @work in Hollywood.

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Journalist Dave McNary reported on the new initiative. “The Evolve fund is an alliance between the City of Los Angeles, industry leaders in entertainment and digital media, non-profit organizations, and educational institutions. The EEF has already secured 150 paid summer internships for students participating in the Hire LA’s Youth program — partnering with leading entertainment and digital media organizations that include DreamWorks Animation, Ryan Murphy Television, Film Independent, WME, CAA, Kobe Bryant’s Granity Studios, and Anonymous Content.

That number is expected to grow to 250 by the end of 2018, with a goal of 500 placements by 2020.

“As we radically reimagine Hollywood, it is critically important that young people are included in our vision,” said DuVernay, founder of Array Entertainment and EEF co-chair. “Real change happens when we take tangible action — and that means giving young women and people of color opportunities in the industry early on, so they have the chance to shape its future.”

‘Wonder Boys’
The next three articles fall into the category of ‘long reads’. The first, from reporter Laura Jacobs recounts the creative partnership of Leonard Bernstein and Jerome Robbins. In 2018 we celebrate the centennial of both the composer and choreographer.

IMG_0443.jpg“Both these men were about energy—positive, negative, generative—and while they racked up stunning achievements separately, they were elevated when joined. Put them together in collaboration—in masterpieces such as the joyous ballet Fancy Free, the breakaway musical On the Town, and the electrifying experiment West Side Story—and you had an ongoing theatrical Manhattan Project, work kinetically detonated, irreducibly true, and oh so American.

They met in October of 1943, the beginning of what Bernstein would call “the year of miracles.” Bernstein was living in New York City, marking time as the assistant conductor of the New York Philharmonic, and Robbins was in the classical company Ballet Theatre. Both were hungry for the Big Break, but it was hard to see anything on the horizon. Bernstein’s would come a month later, when on November 14 he took the podium at Carnegie Hall—without rehearsal!—and conducted for the ailing Bruno Walter. This kiss of fate allowed him, in one afternoon, to loosen forever Europe’s grip on the conductor’s baton. His debut made the front page of The New York Times, and the skinny kid, soon dubbed the Sinatra of the concert hall, soared to stardom. Two months later his Symphony No. 1, Jeremiah, was premiered.

Robbins had to make his own luck. Though a dazzling mimic and scene-stealer in character roles, he was tired of dancing courtiers and exotics in the corps. He wanted to choreograph ballets that were immediately American. After inundating company management with over-ambitious ideas for ballets, Robbins finally offered up a timely, simple scenario—three wartime sailors on shore leave in Manhattan. Management bit. All he needed was a score, which took him to Bernstein’s studio in Carnegie Hall.”

When Vision and Reality Collide @Facebook
Next, Nicholas Thompson and Fred Vogelstein take the reader ‘Inside The Two Years That Shook Facebook – And The World’

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“The stories varied, but most people told the same basic tale: of a company, and a CEO, whose techno-optimism has been crushed as they’ve learned the myriad ways their platform can be used for ill. Of an election that shocked Facebook, even as its fallout put the company under siege. Of a series of external threats, defensive internal calculations, and false starts that delayed Facebook’s reckoning with its impact on global affairs and its users’ minds. And—in the tale’s final chapters—of the company’s earnest attempt to redeem itself.”

“Always a little further…”
On Sunday, January 24, 2016 British polar explorer, Henry Worsley died in hospital in Punta Arenas, Chile. He had been attempting to cross Antarctica on foot, unassisted and unsupported. He had traveled 913 miles since November 13, 2015 and was 30 miles short of his destination.

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On Friday, January 22, Henry Worsley called Antarctic Logistics and Explorations to request a rescue.

“When my hero, Ernest Shackleton, stood 97 miles from the South Pole on the morning of Jan. 9, 1909, he said he’d shot his bolt,” the British adventurer Henry Worsley said in the message. “Well, today, I have to inform you with some sadness that I, too, have shot my bolt.”

“My journey is at an end,” Mr. Worsley said. “I have run out of time, physical endurance and a simple sheer inability to slide one ski in front of the other to travel the distance required to reach my goal.”

Writing for The New Yorker, staff writer David Grann takes us on the journey behind the headlines into ‘The White Darkness’.

“Worsley was a retired British Army officer who had served in the Special Air Service, a renowned commando unit. He was also a sculptor, a fierce boxer, a photographer who meticulously documented his travels, a horticulturalist, a collector of rare books and maps and fossils, and an amateur historian who had become a leading authority on Shackleton. On the ice, though, he resembled a beast, hauling and sleeping, hauling and sleeping, as if he were keeping time to some primal rhythm.

Worsley’s journey captivated people around the world, including legions of schoolchildren who were following his progress. Each day, after trekking for several hours and burrowing into his tent, he relayed a short audio broadcast about his experiences. (He performed this bit of modern magic by calling, on his satellite phone, a friend in England, who recorded the dispatch and then posted it on Worsley’s Web site.) His voice, cool and unwavering, enthralled listeners.

By the middle of January, 2016, he had travelled more than eight hundred miles, and virtually every part of him was in agony…”

“Always a little further”—a line from James Elroy Flecker’s 1913 poem “The Golden Journey to Samarkand.” The motto was painted on the front of Worsley’s sled, and he murmured it to himself like a mantra: “Always a little further . . . a little further.”

 

 

Are we missing a mentoring moment?

Before we turn into our best imitation of dysfunctional men@work, can we catch a breath and consider that we are on the same side?

Earlier this week a young journalist posted an account of an alleged sexual assault involving a visible Hollywood actor on a women’s news and lifestyle site.

Immediately the lines were drawn. Apparently those lines categorize ‘second wave feminists’ vs. the emerging ‘fourth wave feminists’. (My hair is hurting just writing this.)

Bottom line, both men and women are concerned that the momentum of #MeToo and #TimesUp will collapse with a published fictional account of workplace harassment.

It may happen, someone will fabricate, and when they do, we’ll deal with it. But we’re not there.

Again. We’re on the same side. Each of us has a role to play in this; as a leader or a participant in achieving the goals of workplace equity and safety.

This morning I viewed video and print accounts of an escalation in a divisive argument between a cable news anchor and the author of the original sexual assault story.

My question: Are we missing a mentoring moment here?

If an experienced professional in any field recognizes the potential of the office ‘newbie’, it’s their responsibility to guide, support and challenge that individual to ensure they have the resources to contribute. And when they go ‘off script’, engage in a constructive conversation.

I believe the 22 year-old online writer has received more unsolicited feedback this week than ever before in her career. Many influential ‘second wave feminists’ have been both supportive and critical. Although painful, what an amazing moment in a career when your work gets this level of attention.

How does this scenario end?

Time for the mentors to step up and for the ‘newbie’ to listen. If it were me, I would make the call and invite the new kid on the block to lunch. And if I was the newcomer, I would put on my listening ears, soak up all the wisdom of the ‘second wave feminists’ and become the best voice I could be for ‘fourth wave feminism’.

We’re on the same side. This has to end well.

The week@work: smart people, perfectionists & the future of work

Have you ever worked for a person who’s an expert in one field and automatically believes that expertise extends to all other areas of competence? You know, the person who’s constantly reminding you where they went to college?

This past week@work, the first of the new year, stories ranged from the definition of genius, to a new study on millennials and perfectionism, and an analysis of the ‘real’ future of work.

James Fallows shared his experience with ‘How Actual Smart People Talk About Themselves’. The article was inspired by a series of tweets, but the message is one all of us can translate to our behavior@work.

“Here are three traits I would report from a long trail of meeting and interviewing people who by any reckoning are very intelligent.

They all know it. A lifetime of quietly comparing their ease in handling intellectual challenges—at the chess board, in the classroom, in the debating or writing arena—with the efforts of other people gave them the message.

Virtually none of them (need to) say it.

They know what they don’t know. This to me is the most consistent marker of real intelligence. The more acute someone’s ability to perceive and assess, the more likely that person is to recognize his or her limits. These include the unevenness of any one person’s talents; the specific areas of weakness—social awkwardness, musical tin ear, being stronger with numbers than with words, or vice versa; and the incomparable vastness of what any individual person can never know. To read books seriously is to be staggered by the knowledge of how many more books will remain beyond your ken. It’s like looking up at the star-filled sky.”

“The clearest mark of intelligence, even “genius,” is awareness of one’s limits and ignorance.”

One of those ‘smart people’, who traveled across the star-filled sky, Astronaut John Young, died this past week at the age of 87.

john-young-astronaut.jpg“Mr. Young joined NASA in the early years of manned spaceflight and was still flying, at age 53, in the era of space shuttles. He was the only astronaut to fly in the Gemini, Apollo and shuttle programs. He was also chief of NASA’s astronauts office for 13 years and a leading executive at the Johnson Space Center in Houston.

When he was honored by the Smithsonian’s Air and Space Museum upon retiring from NASA in December 2004, after 42 years with the agency, Mr. Young played down his accomplishments. “Anybody could have done it,’’ he told The Orlando Sentinel. “You’ve just got to hang in there.”

I imagine being an astronaut requires a certain level of detail – being precise vs. being perfect. Kimberly Truong reports on a concerning trend for our workplace future, ‘Yes, Millennials Really Do Struggle With Perfectionism More’.

“According to a new study released in the journal Psychological Bulletin, millennials are more likely than previous generations to put pressure on ourselves — and others — to be perfect, possibly to the detriment of our mental health.

In every phase of our lives, we’re actively being encouraged and rewarded for striving towards perfection, whether that means getting high enough S.A.T. scores or racking up a certain number of Instagram likes or followers. Millennials, it seems, have more metrics to measure success — and therefore failure — than their parents.

Of course, there’s no such thing as “perfect,” which means it’s nearly impossible to strive for perfection and feel anything but disappointment and self-doubt. The question is: Can millennials step out of this vicious cycle?”

The last article of this first week of 2018 is Danny Vinik‘s analysis of ‘The Real Future of Work’.

“Over the past two decades, the U.S. labor market has undergone a quiet transformation, as companies increasingly forgo full-time employees and fill positions with independent contractors, on-call workers or temps—what economists have called “alternative work arrangements” or the “contingent workforce.” Most Americans still work in traditional jobs, but these new arrangements are growing—and the pace appears to be picking up. From 2005 to 2015, according to the best available estimate, the number of people in alternative work arrangements grew by 9 million and now represents roughly 16 percent of all U.S. workers, while the number of traditional employees declined by 400,000. A perhaps more striking way to put it is that during those 10 years, all net job growth in the American economy has been in contingent jobs.

IMG_9942.jpgThe repercussions go far beyond the wages and hours of individuals. In America, more than any other developed country, jobs are the basis for a whole suite of social guarantees meant to ensure a stable life. Workplace protections like the minimum wage and overtime, as well as key benefits like health insurance and pensions, are built on the basic assumption of a full-time job with an employer. As that relationship crumbles, millions of hardworking Americans find themselves ejected from that implicit pact. For many employees, their new status as “independent contractor” gives them no guarantee of earning the minimum wage or health insurance.”

Maybe unemployment statistics from the Labor Department aren’t the right metric to view our economy. The December report, out last Friday, showed an increase of 148,000 jobs in the final month of 2017. “Elise Gould, senior economist at the Economic Policy Institute, argues that ten years after the Great Recession, the economy has still not returned to 2007 benchmarks or the healthier levels of economic indicators in 2000.”

 

 

Photo credit: The Telegraph

The Year@Work: 2017

The workplace took center stage in the global news of 2017. This was the year of the journalist, women@work, side-hustles and maintaining focus. It was also the year that we, as a society questioned expertise.

Two quotes summed up 2017 for me:

“I want one day without a CNN alert that scares the hell out of me”
Cecily Strong  (2/12 SNL skit )

“How do we measure ‘fulfillment’ in work, and where do we find it when the traditional channels have given way to a round-the-clock hustle?”
Meghan Daum (9/15 NYT Book Review)

It was a year of constant distraction, disruption and fake news. The workplace became a refuge, and activism an essential ‘after hours’ pursuit. Low unemployment rates held, while wages stagnated. The income inequality gap widened.

An overheard conversation on the street this week: “I haven’t had a day off since September 1, with the three jobs I’ve been juggling.” This is the new American workplace.

The year@work was the year of the journalist. Although many were bullied and threatened, the coverage of workplace issues was stellar. For this year in review, I recommend some of the best writing of the year, suggest a book from the new genre ‘UpLit’ and share a few random thoughts.

IMG_8149.jpgWomen@work
On a cool Saturday morning in January we headed downtown to join a protest march. The plan had been to park the car and take the light rail. There were no parking spaces. There are always parking spaces. Something was different.

What was different was this wasn’t a march, it was a ‘standing in place’ because there were too many people and nowhere to go. In downtown LA the crowd was a mosaic of SoCal demographics. It wasn’t a ‘woman’s march’, it was a ‘families march’ in support of women. I think that may be the one thing the press missed this year.

IMG_8191.jpgAt the time many were skeptical.  The Los Angeles Times reported: “New protest era may be emerging, but sustaining unity could prove difficult.”

Yes, it has been difficult, but subsequent elections on local, state and federal levels demonstrated an ongoing commitment to civic engagement. The gig economy has a new ‘side-hustle’ and it’s called involvement.

I believe the seeds for #MeToo were planted on January 21, 2017.

Workplace Harassment

On February 19, former Uber employee, Susan Fowler posted a blog about her experience as a software engineer. “It’s a strange, fascinating, and slightly horrifying story that deserves to be told while it is still fresh in my mind, so here we go…”

On December 11, Ms. Fowler was named the Financial Times’ Person of the Year.
“Women have been speaking up for many, many years, but were very rarely believed, and there were almost never any real consequences for offenders,” Ms Fowler told the Financial Times. “This year, that completely changed.”

Two other stories of note broadened the narrative of women@work in Silicon Valley:
‘The Ellen Pao Effect Is What Happens After Lean In’Jessi Hempel for Wired, September 20, 2017
‘Why is Silicon Valley So Awful to Women?’Liza Mundy for The Atlantic, April 2017

fearless girl.jpgOn October 5 the first major story on workplace harassment in Hollywood was reported in The New York Times.  Since then, some of the best journalists have both reported and reflected on the relationship between men, power and women@work.

Here’s a sampling of the best:
‘Harvey Weinstein Paid Off Sexual Harassment Accusers for Decades’Jodi Kantor and Megan Twohey for The New York Times, October 5, 2017
‘From Aggressive Overtures to Sexual Assault: Harvey Weinstein’s Accusers Tell Their Stories’Ronan Farrow for The New Yorker, October 10, 2017
‘Your Reckoning and Mine’Rebecca Traister for The Cut, November 12, 2017
‘The Cost of Devaluing Women’Sallie Krawcheck for The New York Times, December 2, 2017

rose reading room.jpgThe questioning of expertise

At work, you know the value of the expertise you bring to your organization. You may be a generalist, a specialist or a combination. You bear the scars and carry the laurels of hard won achievement, and you are compensated for your talent. Colleagues ‘pick your brain’ to complement their own skill set. Customers rely on your advice.

That’s why ‘How America Lost Faith in Expertise’ by Tom Nichols is required reading.

“I fear we are moving beyond a natural skepticism regarding expert claims to the death of the ideal of expertise itself: a Google-fueled, Wikipedia-based, blog-sodden collapse of any division between professionals and laypeople, teachers and students, knowers and wonderers — in other words, between those with achievement in an area and those with none.

A modern society cannot function without a social division of labor. No one is an expert on everything. We prosper because we specialize, developing formal and informal mechanisms and practices that allow us to trust one another in those specializations and gain the collective benefit of our individual expertise…The relationship between expert and citizens rests on a foundation of mutual respect and trust.”

IMG_8367.jpgThe gig/side-hustle career

The world of work has changed. We’re not going to time-travel back to a magical place where work fit neatly into single employer; 9-5, five-day a week increments. Whatever you choose to label the current paradigm, it’s a patchwork of assignments, for a variety of employers: some resulting in valuable skill development and others providing the means to an end. And it’s exhausting.

Jia Tolentino examined the consequences of our new work/life for the New Yorker.
‘The Gig Economy Celebrates Working Yourself to Death’ March 22, 2017. “It does require a fairly dystopian strain of doublethink for a company to celebrate how hard and how constantly its employees must work to make a living, given that these companies are themselves setting the terms. And yet this type of faux-inspirational tale has been appearing more lately, both in corporate advertising and in the news.

“There’s a painful distance between the chipper narratives surrounding labor and success in America and the lived experience of workers.”

IMG_9786.jpgUp lit: A new genre emerges in publishing

In the September article for the NYT Book Review, Meghan Daum reviewed three memoirs.“I’ve always believed some of the best material comes from the workplace…it’s the job site, the place where our skills are honed and our labors converted to currency, that truly defines not just our proficiencies but our element.”

I would agree.

Danuta Kean reported for the Guardian: ‘Up lit: The new book trend with kindness at its core’ “A bruising year dominated by political and economic uncertainty, terrorism and tragedy has, publishers say, kickstarted a new trend they have have branded “up lit”…bookbuyers are seeking out novels and nonfiction that is optimistic rather than feelgood.”

One of her favorites was also mine. ‘Eleanor Oliphant is Completely Fine’ by Gail Honeyman, a perfect example of how fiction can outdistance non-fiction when it comes to our relationship to work and our colleagues.

IMG_9162.jpgIt begins: “When people ask me what I do – taxi drivers, hairdressers – I tell them I work in an office. In almost nine years, no one’s ever asked what kind of office, or what sort of job I do there. I can’t decide whether that’s because I fit perfectly with their idea of what an office worker looks like, or whether people hear the phrase work ‘in an office’ and automatically fill in the blanks themselves – lady doing photocopying, man tapping at a keyboard. I’m not complaining, I’m delighted that I don’t have to get into the fascinating intricacies of accounts receivable with them.”

One other recommendation, looking at work from a different life cycle perspective:
‘Lillian Boxfish Takes A Walk’ by Kathleen Rooney.

“Now I don’t work anymore, and the world is uncomfortable.”

The world is uncomfortable, for many reasons. As 2017 merges into 2018 the question remains for all @work: How will we find fulfillment @work in the new year, amidst a shape-shifting environment where the familiar has been replaced by a round-the-clock hustle?

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The week@work: Person of the Year, Pantone color of the year, unemployment and Colin Kaepernick

This week@work Time Magazine announced their Person of the Year for 2017 and Pantone launched the annual color for 2018. The unemployment rate remained at 4.1% and Colin Kaepernick received Sports Illustrated’s Muhammad Ali Legacy Award.

On Wednesday morning Time Magazine announced the 2017 Person of the Year: ‘The Silence Breakers’. Chosen from a group of ten finalists, the magazine recognized a group of people who came forward to unmask workplace harassment.

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“This reckoning appears to have sprung up overnight. But it has actually been simmering for years, decades, centuries. Women have had it with bosses and co-workers who not only cross boundaries but don’t even seem to know that boundaries exist. They’ve had it with the fear of retaliation, of being blackballed, of being fired from a job they can’t afford to lose. They’ve had it with the code of going along to get along. They’ve had it with men who use their power to take what they want from women. These silence breakers have started a revolution of refusal, gathering strength by the day, and in the past two months alone, their collective anger has spurred immediate and shocking results: nearly every day, CEOs have been fired, moguls toppled, icons disgraced. In some cases, criminal charges have been brought.”

“The women and men who have broken their silence span all races, all income classes, all occupations and virtually all corners of the globe. They might labor in California fields, or behind the front desk at New York City’s regal Plaza Hotel, or in the European Parliament. They’re part of a movement that has no formal name. But now they have a voice.”

In the workplace, everyone loses  when women are devalued. Sallie Krawcheck tallied the cost in one of the most widely read articles last week.

“What we are only beginning to recognize is that demeaning and devaluing women is an insidious, expensive problem. It’s not just the eye-popping settlements in some cases, like the $32 million paid by Bill O’Reilly to settle a harassment claim. Nor is it just the high salaries network stars have been making while allegedly assaulting subordinates, like the $20 million, or more, for Matt Lauer. It only starts there.

The bigger cost derives from how women’s ideas are discounted and their talent ignored. I have seen it up close in the two worlds I know best: Wall Street, where I was chief executive of Smith Barney and of Merrill Lynch Wealth Management, and in Silicon Valley, where I’ve raised money to run my start-up, Ellevest. These places are perhaps the purest microcosms of capitalism, and their lessons are instructive for all of us.”

While we’re on the topic, Katie Rogers explored the bias ‘When Our Trusted Storytellers Are Also the Abusers’.

“For decades, the journalists Matt Lauer, Charlie Rose, Bill O’Reilly and Mark Halperin appeared in front of cameras and tried to help Americans understand the country and one another. Now that they’ve lost their jobs after multiple accusations of sexual abuse, we are left wondering what they taught us.

How much did the abuse of women — often younger, subordinate or not famous — by powerful male journalists factor into the stories they told us? What did we learn about power, politics, accountability, elections — or even about Hillary Clinton, the first female presidential candidate from a major party?”

On a lighter, more regal note, Pantone has announced its color choice for 2018, moving away from 2017’s ‘Greenery’ to ‘Ultra Violet’, just in time for holiday shopping.

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Camila Domonoske reported on the shift. “Each color of the year encompasses something about fashion, decorating and design trends while also reflecting “what’s needed in our world today,” the Pantone Color Institute’s vice president, Laurie Pressman asserted in a statement.

So. What does purple have to say about our planet in 2018?

It’s “a dramatically provocative and thoughtful purple shade,” Pantone says, one that “communicates originality, ingenuity, and visionary thinking that points us towards the future.”

Purple is often associated with royalty, nobility, luxury, power, and ambition. Which now may be attainable with a simple wardrobe update. Or, hard work; which more of us are doing as the Labor Department released the new unemployment report showing an unexpected addition of 228,000 jobs in November. “Economists expect that in time, wages will post a sustained pickup, which has remained elusive in this expansion even though labor-market slack is steadily disappearing.”

One of the finalists for Time’s Person of the Year, former San Francisco 49ers quarterback, Colin Kaepernick, received the Muhammad Ali Legacy Award from Sports Illustrated on Tuesday night.

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“Kaepernick began kneeling during the national anthem last season to protest racial inequality and police brutality. The demonstration sparked a wave of protests by NFL players during the anthem that repeatedly have been denounced by President Donald Trump.

He spoke Tuesday about continuing Ali’s legacy of fighting social injustice, saying the boxing great “mentored me without ever meeting me.”

Kaepernick has not had a contract since leaving the 49ers in March and recently filed a grievance vs. the NFL. Ken Belson provided an update, ‘Explaining the Grievance Case That Kaepernick Filed Against the NFL’.

“You may not have heard much about it lately because it is transpiring behind closed doors. And it is unlike any legal proceeding you might have seen before, not really a trial but with elements of one.

The rules on how the investigation is conducted and by whom — and all the quirks of what evidence is allowed — are detailed in the byzantine labor agreement between the league and players.

It was designed with due process in mind, but as often happens with cases involving the N.F.L., the decisions are appealed and end up in federal court.”

If he is successful, “Kaepernick would receive twice what he might have earned if he was playing. However, “The league cannot force a team to assess or sign Kaepernick.”

To all the ‘silence breakers’, this was your week@work.

 

 

 

The week@work – why the world comes to NY, the last ‘corner office’,”the things I shrugged off” & Shalane Flanagan

This week@work we remember the victims of terrorism on the bicycle path in Lower Manhattan and reflect on why the world comes to New York. On Sunday, the weekly ‘Corner Office’ column came to an end, a journalist shared her experience in the ‘gray area’ of sexual harassment and an American woman won the New York Marathon.

Memory
“I remember so well the first time I visited New York.” Contributing Op-Ed writer, Aatish Taseer shared his personal connection to the city as he honored Tuesday’s victims. “Most of the eight people killed in the terrorist attack in Lower Manhattan on Tuesday were foreigners visiting New York. One group, especially — five friends from Argentina celebrating the 30th anniversary of their high school graduation — had been planning their trip for years. They were part of a great unorganized commonwealth of people, out in the world, whose imagination New York has captured. It is heartbreaking to think that those for whom the dream of New York is most alluring should be the victims of so vivid a nightmare.”

Leadership
After 525 ‘Corner Office’ columns, journalist Adam Bryant ended his series with ‘How to Be The Big Boss’.

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“It started with a simple idea: What if I sat down with chief executives, and never asked them about their companies?

The notion occurred to me roughly a decade ago, after spending years as a reporter and interviewing C.E.O.s about many of the expected things: their growth plans, the competition, the economic forces driving their industries. But the more time I spent doing this, the more I found myself wanting to ask instead about more expansive themes — not about pivoting, scaling or moving to the cloud, but how they lead their employees, how they hire, and the life advice they give or wish they had received.

My vote for career advice goes to something I heard from Joseph Plumeri, the vice chairman of First Data, a payments-processing company, and former chief executive of Willis Group Holdings. His biggest career inflection points, he told me, came from chance meetings, giving rise to his advice: “Play in traffic.”

“It means that if you go push yourself out there and you see people and do things and participate and get involved, something happens,” he said. “Both of my great occasions in life happened by accident simply because I showed up.”

Harassment
“What do you do when the big bank CEO calls your hotel room at 11 p.m.? Journalist and radio host Lizzie O’Leary reflected on a career of compromises and broadened the audience who might identify with #MeToo.

“Over the course of my career, I have shrugged off things that horrify me now. I learned to push through the routine humiliation. As an ambitious woman, I often ran an internal calculation about how much “trouble” I was willing to make. Should I fight about the story I want to do or the unwelcome remark about my legs? Time and time again, I went with the former. If I hadn’t, I don’t know if I would have been as successful. I’m not ashamed about wanting a career, but I can’t look back at some of my actions without wincing.

Now, in a senior position, I look at my brilliant younger colleagues, and I never want them to endure what for years I told myself was “gray stuff.” Ignoring it, as I’d learned to do, only lets it fester and continue.

I don’t know how to change centuries of conditioning. How to make men see women as peers. To let us just do our jobs. But maybe acknowledging that we live in a culture that doesn’t do that, is a start. I’m a radio host now. I believe strongly in the power of conversation. It is incumbent on everyone to talk about this.”

Career
What did you do on Sunday for two hours and 26 minutes? Shalane Flanagan ran through the streets of New York to become the first American woman in 40 years to win the New York Marathon.

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Bonnie Ford reported on the athlete and the race.
“How my career ends is super important to me,” she told me in early April, still recovering from an iliac fracture that kept her out of her hometown Boston Marathon and unsure when she’d be able to resume high-volume training. “It doesn’t mean I’m going to win a major, but at least I’m going to try to win a major marathon in the U.S., and I need at least two more events.”

She said it again and again and again, right up until the ever of Sunday’s race. She’s also savvy enough to recognize that happy endings are especially hard to come by for marathoners, who generally have just two chances per calendar year in the window between their mid-20s and mid-30s, if they stay healthy.

Will New York be Flanagan’s walk-off run? The emotional lure of Boston is still out there, not to mention her instantly increased marketability. But her business, in a deeper sense, is finished. “This means a lot to me, to my family, and hopefully inspires the next generation of American women to just be patient,” Flanagan told reporters Sunday. Patient until the road starts to run out, and it’s time to make a move.”

 

Photo credit: Shalane Flanagan – AP Photo/Seth Wenig