Can we apply the architecture of March Madness to job search?

Let’s say you’re totally undecided (confused, terrified, ambivalent) about your next career move. All you know is you’re not happy with your current options. Where do you begin?

Try categorizing your interests using the bracket system. Instead of four regions, fill in four career fields that might interest you. Next, identify sixteen possible employers in each field. Once you have your potential employer roster identified, begin your research.

This may be a good time to develop a parallel list of contacts: a bracket representing your network. Use the same four career categories and identify folks who have broad expertise in the profession. In this ‘exploration’ phase you are aggregating data about industry trends, market leaders, and potential for growth.

As you progress with your data gathering, you will begin to eliminate some organizations in favor of others. Once you get to your ‘elite eight’ employers, schedule your in-depth information interviews.

As you talk to people you will begin to establish a realistic assessment of ‘organization fit’, and evaluate your chances for success.

The ‘elite eight’ forms your target list. By the time you have narrowed your selection to eight, you should feel comfortable that each employer presents a realistic starting point in the next phase your career.

As with any selection process, you don’t have total control. The employer extends the offer and you have the choice to accept or continue to pursue other options.

Add a little ‘March Madness’ to your job search, and some fun to a typically stressful routine.

A new definition of success for the ‘gig economy’

How do we find meaning@work, when work is a 24/7 hustle? An article in the March/April issue of the Harvard Business Review offers some answers. ‘Thriving in a Gig Economy’ builds on research published by McKinsey in October, adding results of interviews with 65 gig workers.

As more folks opt for independence@work, new models emerge beyond the stereotype of ride-hailing service employee. The McKinsey survey of 8,000 respondents across Europe and the US found “up to 162 million people in Europe and the United States—or 20 to 30 percent of the working-age population—engage in some form of independent work.” This is no longer a trend, but a significant employment sector, attracting new members daily out of choice or necessity.

Authors of the HBR article: Gianpiero Petriglieri, Susan J. Ashford and Amy Wrzesniewski discovered commonalities among those who chose the ‘gig life’.

“We found remarkably similar sentiments across generations and occupations: All those we studied acknowledged that they felt a host of personal, social, and economic anxieties without the cover and support of a traditional employer—but they also claimed that their independence was a choice and that they would not give up the benefits that came with it. Although they worried about unpredictable schedules and finances, they also felt they had mustered more courage and were leading richer lives than their corporate counterparts.”

Ownership is the shared value of gig workers, productivity the measurement, uncertainty the trade-off, and work identity – it’s continually evolving.

“…the price of such freedom is a precariousness that seems not to subside over time. Even the most successful, well-established people we interviewed still worry about money and reputation and sometimes feel that their identity is at stake.”

What does success look like in this new workplace?

“Our conclusion is that people in the gig economy must pursue a different kind of success—one that comes from finding a balance between predictability and possibility, between viability (the promise of continued work) and vitality (feeling present, authentic, and alive in one’s work). Those we interviewed do so by building holding environments around place, routines, purpose, and people, which help them sustain productivity, endure their anxieties, and even turn those feelings into sources of creativity and growth. “There’s a sense of confidence that comes from a career as a self-employed person,” one consultant told us. “You can feel that no matter how bad it gets, I can overcome this. I can change it. I can operate more from a place of choice as opposed to a place of need.”






The Saturday Read ‘Sourdough’ by Robin Sloan

Before the migration of the nerds, San Francisco was famous for its’ bread, sourdough bread, dating back to the time of the gold rush. Food and a magical ‘sourdough starter’ serves as the career catalyst for Lois Clary, software programmer and heroine in The Saturday Read this week: ‘Sourdough’ by Robin Sloan. 

This is a novel about work; how we find it and what we become. It’s the story of ‘career’ in the twenty-first century when success in Silicon Valley is defined by levels of exhaustion and the unexpected ‘side hustle’ offers a promise of something better.

Lois is working at Crowley Control Systems in Michigan when she is recruited from her “stubby LinkedIn profile”.

“Here’s a thing I believe about people my age: we are children of Hogwarts, and more than anything, we just want to be sorted.”

And so it begins, as a cautionary tale for those who transfer ownership of career choice to the great algorithm in the sky, relocate to an alternate universe and join the tribe of the “Dextrous’ (employees of robotic firm, General Dexterity).

“We are on a mission to remake the conditions of human labor, so push harder, all of you.”

“In the months that followed, I had the sense of some vital resource dwindling, and I tried to ignore it. My colleagues had been toiling at this pace for three years without a pause, and I was already flagging after a single San Francisco summer? I was supposed to be one of the fresh-faced ones.
My face was not fresh.
My hair had gone flat and thin.
My stomach hurt.
In my apartment on Cabrillo Street. I existed mostly in a state of catatonic recovery, brain flaccid, cells gasping. My parents were far away, locked in the frame of a video chat window. I didn’t have any friends in San Francisco aside from a handful of Dextrous, but they were just as traumatized as I was. My apartment was small and dark, and I paid too much for it, and the internet was slow.”

Sound familiar? Can you imagine a call for take-out might transform your life? Did you know there was a Lois Club? For Lois Clary, these human connections are career turning points.

“I needed a more interesting life.
I could start be learning something.
I could start with the starter.”

We follow Lois on her adventures ‘underground’ at the ‘Marrow Fair’, interacting with a diverse group of artisans, connecting the dots of technology and food, robots and recipes.

“At General Dexterity, I was contributing to an effort to make repetitive labor obsolete. After a trainer in the Task Acquisition Center taught an arm how to do something, the arms did it perfectly, forever. In other words, you solved a problem once, and then you moved on to more interesting things. Baking by contrast, was solving the same problem over and over again, I mean, really: chewed and digested. Thus, the problem was perhaps the point.”

The lesson for the rest of us? Get out there, build relationships, get a more interesting life, solve problems, like your work. (You don’t need a career guide, just a great novel – Sourdough)

Innovation and invention are everywhere.









The week@work – @AMarch4OurLives, Evolve Entertainment Fund, ‘Wonder Boys’, Facebook & “always a little further”

It happened again this week@work: violence@work – another school shooting, this time in Florida. In Los Angeles a new entertainment industry diversity initiative was announced by Ava DuVernay and Mayor Eric Garcetti. And three ‘long reads’ on creative partnerships, Facebook’s identity, and a polar journey.

The students at Marjory Stoneman Douglas high school are grieving for their colleagues and teachers who were murdered in another incident of workplace violence on Valentines Day. Since Wednesday, a remarkable group of student representatives have  given voice to the anger at adults who have failed to keep students safe in their schools. This time, high school students organized @AMarch4OurLives for policy & change vs. thoughts & prayers.

“Every kid in this country now goes to school wondering if this day might be their last. We live in fear.
It doesn’t have to be this way. Change is coming. And it starts now, inspired by and led by the kids who are our hope for the future. Their young voices will be heard.
Stand with us on March 24. Refuse to allow one more needless death.”

It may not be a surprise that this group, from this high school, seized the moment and demanded change. Their school namesake, Marjory Stoneman Douglas, was an author, editor, environmentalist and early advocate for women’s right to vote. gettyimages-112963085-e1518738141248.jpgJournalist Mary Schmich interviewed Ms. Douglas. “She was 95 by the time we met, hard of hearing, almost blind and as opinionated as ever.
I’d gone to visit her because finally, after decades of crusading to save the Everglades from being turned into subdivisions and shopping malls, she’d begun to see the fruits of her labors.
She had battled governments, developers, engineers, sugar cane industrialists and the apathy of normal people. She had pushed so hard and for so long that the state had finally committed to preserving one of the world’s great wetlands. We have her to thank for Everglades National Park.
Had she ever been discouraged, I asked?
“What does it matter if I’ve been discouraged or encouraged over the years?” she said, brusquely. “This thing’s got to be done. It’s not a question of how I feel from moment to moment.”

Inclusion@work in Hollywood
Speaking of thing’s got to be done. Los Angeles Mayor Eric Garcetti, filmmaker Ava DuVernay, and producer Dan Lin announced the creation of the Evolve Entertainment Fund to promote inclusion @work in Hollywood.


Journalist Dave McNary reported on the new initiative. “The Evolve fund is an alliance between the City of Los Angeles, industry leaders in entertainment and digital media, non-profit organizations, and educational institutions. The EEF has already secured 150 paid summer internships for students participating in the Hire LA’s Youth program — partnering with leading entertainment and digital media organizations that include DreamWorks Animation, Ryan Murphy Television, Film Independent, WME, CAA, Kobe Bryant’s Granity Studios, and Anonymous Content.

That number is expected to grow to 250 by the end of 2018, with a goal of 500 placements by 2020.

“As we radically reimagine Hollywood, it is critically important that young people are included in our vision,” said DuVernay, founder of Array Entertainment and EEF co-chair. “Real change happens when we take tangible action — and that means giving young women and people of color opportunities in the industry early on, so they have the chance to shape its future.”

‘Wonder Boys’
The next three articles fall into the category of ‘long reads’. The first, from reporter Laura Jacobs recounts the creative partnership of Leonard Bernstein and Jerome Robbins. In 2018 we celebrate the centennial of both the composer and choreographer.

IMG_0443.jpg“Both these men were about energy—positive, negative, generative—and while they racked up stunning achievements separately, they were elevated when joined. Put them together in collaboration—in masterpieces such as the joyous ballet Fancy Free, the breakaway musical On the Town, and the electrifying experiment West Side Story—and you had an ongoing theatrical Manhattan Project, work kinetically detonated, irreducibly true, and oh so American.

They met in October of 1943, the beginning of what Bernstein would call “the year of miracles.” Bernstein was living in New York City, marking time as the assistant conductor of the New York Philharmonic, and Robbins was in the classical company Ballet Theatre. Both were hungry for the Big Break, but it was hard to see anything on the horizon. Bernstein’s would come a month later, when on November 14 he took the podium at Carnegie Hall—without rehearsal!—and conducted for the ailing Bruno Walter. This kiss of fate allowed him, in one afternoon, to loosen forever Europe’s grip on the conductor’s baton. His debut made the front page of The New York Times, and the skinny kid, soon dubbed the Sinatra of the concert hall, soared to stardom. Two months later his Symphony No. 1, Jeremiah, was premiered.

Robbins had to make his own luck. Though a dazzling mimic and scene-stealer in character roles, he was tired of dancing courtiers and exotics in the corps. He wanted to choreograph ballets that were immediately American. After inundating company management with over-ambitious ideas for ballets, Robbins finally offered up a timely, simple scenario—three wartime sailors on shore leave in Manhattan. Management bit. All he needed was a score, which took him to Bernstein’s studio in Carnegie Hall.”

When Vision and Reality Collide @Facebook
Next, Nicholas Thompson and Fred Vogelstein take the reader ‘Inside The Two Years That Shook Facebook – And The World’

“The stories varied, but most people told the same basic tale: of a company, and a CEO, whose techno-optimism has been crushed as they’ve learned the myriad ways their platform can be used for ill. Of an election that shocked Facebook, even as its fallout put the company under siege. Of a series of external threats, defensive internal calculations, and false starts that delayed Facebook’s reckoning with its impact on global affairs and its users’ minds. And—in the tale’s final chapters—of the company’s earnest attempt to redeem itself.”

“Always a little further…”
On Sunday, January 24, 2016 British polar explorer, Henry Worsley died in hospital in Punta Arenas, Chile. He had been attempting to cross Antarctica on foot, unassisted and unsupported. He had traveled 913 miles since November 13, 2015 and was 30 miles short of his destination.


On Friday, January 22, Henry Worsley called Antarctic Logistics and Explorations to request a rescue.

“When my hero, Ernest Shackleton, stood 97 miles from the South Pole on the morning of Jan. 9, 1909, he said he’d shot his bolt,” the British adventurer Henry Worsley said in the message. “Well, today, I have to inform you with some sadness that I, too, have shot my bolt.”

“My journey is at an end,” Mr. Worsley said. “I have run out of time, physical endurance and a simple sheer inability to slide one ski in front of the other to travel the distance required to reach my goal.”

Writing for The New Yorker, staff writer David Grann takes us on the journey behind the headlines into ‘The White Darkness’.

“Worsley was a retired British Army officer who had served in the Special Air Service, a renowned commando unit. He was also a sculptor, a fierce boxer, a photographer who meticulously documented his travels, a horticulturalist, a collector of rare books and maps and fossils, and an amateur historian who had become a leading authority on Shackleton. On the ice, though, he resembled a beast, hauling and sleeping, hauling and sleeping, as if he were keeping time to some primal rhythm.

Worsley’s journey captivated people around the world, including legions of schoolchildren who were following his progress. Each day, after trekking for several hours and burrowing into his tent, he relayed a short audio broadcast about his experiences. (He performed this bit of modern magic by calling, on his satellite phone, a friend in England, who recorded the dispatch and then posted it on Worsley’s Web site.) His voice, cool and unwavering, enthralled listeners.

By the middle of January, 2016, he had travelled more than eight hundred miles, and virtually every part of him was in agony…”

“Always a little further”—a line from James Elroy Flecker’s 1913 poem “The Golden Journey to Samarkand.” The motto was painted on the front of Worsley’s sled, and he murmured it to himself like a mantra: “Always a little further . . . a little further.”



A new question

On February 2, 2015 ‘Workthoughts’ joined the blogosphere with a question, Why work?

“As children we are open to any work possibility. We haven’t learned the value society places on work and workers. Our exploration of the world of work begins with the folks who keep us safe. We imagine ourselves as those fictional superheroes, donning capes and masks, scaling buildings to save the city or the planet from threat.

Throughout our years of formal education we gain additional information about work and workplace options. By the time we are in high school, our academic performance and test scores have segmented the class into college bound and not.

As we progress through education we acquire the biases of our community and culture, strongly influencing our choice of work.

We begin our careers as interns; apprentices excited about an opportunity to finally realize a long held dream. Along the way we translate that experience into a full time job and begin our careers acquiring skills and learning the culture of the organizations we join.

We become engaged in our communities, raise families and continue our education.

At some point the momentum of our career trajectory outruns our initial dreams and values, and it’s important to ask, why work?”

Other questions emerged over the past three years, but all seemed subsets of the original. This one, posed by writer Meghan Daum, captured the uncertainty of our current workplace moment: “How do we measure fulfillment in work and where do we find it when the traditional channels have given way to a round-the-clock hustle?”

This may be the defining ‘future of work’ career question.

To respond, we need new definitions of success, more inclusive portraits of achievement; focus on the work itself, not the consequences. There are new constructs, locations, timelines and contracts. Relationships and expectations @work are more fluid. Everything is changing.

“We get surprised in real life because we can’t know everything there is to know. For one thing, we’re stuck in our own heads, in a single point of view.” Jincy Willett

As we begin year four, @workthoughts will continue to share the surprises and examine life@work through the lens of current reporting, research, poetry and ‘The Saturday Read’.






The week@work: smart people, perfectionists & the future of work

Have you ever worked for a person who’s an expert in one field and automatically believes that expertise extends to all other areas of competence? You know, the person who’s constantly reminding you where they went to college?

This past week@work, the first of the new year, stories ranged from the definition of genius, to a new study on millennials and perfectionism, and an analysis of the ‘real’ future of work.

James Fallows shared his experience with ‘How Actual Smart People Talk About Themselves’. The article was inspired by a series of tweets, but the message is one all of us can translate to our behavior@work.

“Here are three traits I would report from a long trail of meeting and interviewing people who by any reckoning are very intelligent.

They all know it. A lifetime of quietly comparing their ease in handling intellectual challenges—at the chess board, in the classroom, in the debating or writing arena—with the efforts of other people gave them the message.

Virtually none of them (need to) say it.

They know what they don’t know. This to me is the most consistent marker of real intelligence. The more acute someone’s ability to perceive and assess, the more likely that person is to recognize his or her limits. These include the unevenness of any one person’s talents; the specific areas of weakness—social awkwardness, musical tin ear, being stronger with numbers than with words, or vice versa; and the incomparable vastness of what any individual person can never know. To read books seriously is to be staggered by the knowledge of how many more books will remain beyond your ken. It’s like looking up at the star-filled sky.”

“The clearest mark of intelligence, even “genius,” is awareness of one’s limits and ignorance.”

One of those ‘smart people’, who traveled across the star-filled sky, Astronaut John Young, died this past week at the age of 87.

john-young-astronaut.jpg“Mr. Young joined NASA in the early years of manned spaceflight and was still flying, at age 53, in the era of space shuttles. He was the only astronaut to fly in the Gemini, Apollo and shuttle programs. He was also chief of NASA’s astronauts office for 13 years and a leading executive at the Johnson Space Center in Houston.

When he was honored by the Smithsonian’s Air and Space Museum upon retiring from NASA in December 2004, after 42 years with the agency, Mr. Young played down his accomplishments. “Anybody could have done it,’’ he told The Orlando Sentinel. “You’ve just got to hang in there.”

I imagine being an astronaut requires a certain level of detail – being precise vs. being perfect. Kimberly Truong reports on a concerning trend for our workplace future, ‘Yes, Millennials Really Do Struggle With Perfectionism More’.

“According to a new study released in the journal Psychological Bulletin, millennials are more likely than previous generations to put pressure on ourselves — and others — to be perfect, possibly to the detriment of our mental health.

In every phase of our lives, we’re actively being encouraged and rewarded for striving towards perfection, whether that means getting high enough S.A.T. scores or racking up a certain number of Instagram likes or followers. Millennials, it seems, have more metrics to measure success — and therefore failure — than their parents.

Of course, there’s no such thing as “perfect,” which means it’s nearly impossible to strive for perfection and feel anything but disappointment and self-doubt. The question is: Can millennials step out of this vicious cycle?”

The last article of this first week of 2018 is Danny Vinik‘s analysis of ‘The Real Future of Work’.

“Over the past two decades, the U.S. labor market has undergone a quiet transformation, as companies increasingly forgo full-time employees and fill positions with independent contractors, on-call workers or temps—what economists have called “alternative work arrangements” or the “contingent workforce.” Most Americans still work in traditional jobs, but these new arrangements are growing—and the pace appears to be picking up. From 2005 to 2015, according to the best available estimate, the number of people in alternative work arrangements grew by 9 million and now represents roughly 16 percent of all U.S. workers, while the number of traditional employees declined by 400,000. A perhaps more striking way to put it is that during those 10 years, all net job growth in the American economy has been in contingent jobs.

IMG_9942.jpgThe repercussions go far beyond the wages and hours of individuals. In America, more than any other developed country, jobs are the basis for a whole suite of social guarantees meant to ensure a stable life. Workplace protections like the minimum wage and overtime, as well as key benefits like health insurance and pensions, are built on the basic assumption of a full-time job with an employer. As that relationship crumbles, millions of hardworking Americans find themselves ejected from that implicit pact. For many employees, their new status as “independent contractor” gives them no guarantee of earning the minimum wage or health insurance.”

Maybe unemployment statistics from the Labor Department aren’t the right metric to view our economy. The December report, out last Friday, showed an increase of 148,000 jobs in the final month of 2017. “Elise Gould, senior economist at the Economic Policy Institute, argues that ten years after the Great Recession, the economy has still not returned to 2007 benchmarks or the healthier levels of economic indicators in 2000.”



Photo credit: The Telegraph

The Year@Work: 2017

The workplace took center stage in the global news of 2017. This was the year of the journalist, women@work, side-hustles and maintaining focus. It was also the year that we, as a society questioned expertise.

Two quotes summed up 2017 for me:

“I want one day without a CNN alert that scares the hell out of me”
Cecily Strong  (2/12 SNL skit )

“How do we measure ‘fulfillment’ in work, and where do we find it when the traditional channels have given way to a round-the-clock hustle?”
Meghan Daum (9/15 NYT Book Review)

It was a year of constant distraction, disruption and fake news. The workplace became a refuge, and activism an essential ‘after hours’ pursuit. Low unemployment rates held, while wages stagnated. The income inequality gap widened.

An overheard conversation on the street this week: “I haven’t had a day off since September 1, with the three jobs I’ve been juggling.” This is the new American workplace.

The year@work was the year of the journalist. Although many were bullied and threatened, the coverage of workplace issues was stellar. For this year in review, I recommend some of the best writing of the year, suggest a book from the new genre ‘UpLit’ and share a few random thoughts.

On a cool Saturday morning in January we headed downtown to join a protest march. The plan had been to park the car and take the light rail. There were no parking spaces. There are always parking spaces. Something was different.

What was different was this wasn’t a march, it was a ‘standing in place’ because there were too many people and nowhere to go. In downtown LA the crowd was a mosaic of SoCal demographics. It wasn’t a ‘woman’s march’, it was a ‘families march’ in support of women. I think that may be the one thing the press missed this year.

IMG_8191.jpgAt the time many were skeptical.  The Los Angeles Times reported: “New protest era may be emerging, but sustaining unity could prove difficult.”

Yes, it has been difficult, but subsequent elections on local, state and federal levels demonstrated an ongoing commitment to civic engagement. The gig economy has a new ‘side-hustle’ and it’s called involvement.

I believe the seeds for #MeToo were planted on January 21, 2017.

Workplace Harassment

On February 19, former Uber employee, Susan Fowler posted a blog about her experience as a software engineer. “It’s a strange, fascinating, and slightly horrifying story that deserves to be told while it is still fresh in my mind, so here we go…”

On December 11, Ms. Fowler was named the Financial Times’ Person of the Year.
“Women have been speaking up for many, many years, but were very rarely believed, and there were almost never any real consequences for offenders,” Ms Fowler told the Financial Times. “This year, that completely changed.”

Two other stories of note broadened the narrative of women@work in Silicon Valley:
‘The Ellen Pao Effect Is What Happens After Lean In’Jessi Hempel for Wired, September 20, 2017
‘Why is Silicon Valley So Awful to Women?’Liza Mundy for The Atlantic, April 2017

fearless girl.jpgOn October 5 the first major story on workplace harassment in Hollywood was reported in The New York Times.  Since then, some of the best journalists have both reported and reflected on the relationship between men, power and women@work.

Here’s a sampling of the best:
‘Harvey Weinstein Paid Off Sexual Harassment Accusers for Decades’Jodi Kantor and Megan Twohey for The New York Times, October 5, 2017
‘From Aggressive Overtures to Sexual Assault: Harvey Weinstein’s Accusers Tell Their Stories’Ronan Farrow for The New Yorker, October 10, 2017
‘Your Reckoning and Mine’Rebecca Traister for The Cut, November 12, 2017
‘The Cost of Devaluing Women’Sallie Krawcheck for The New York Times, December 2, 2017

rose reading room.jpgThe questioning of expertise

At work, you know the value of the expertise you bring to your organization. You may be a generalist, a specialist or a combination. You bear the scars and carry the laurels of hard won achievement, and you are compensated for your talent. Colleagues ‘pick your brain’ to complement their own skill set. Customers rely on your advice.

That’s why ‘How America Lost Faith in Expertise’ by Tom Nichols is required reading.

“I fear we are moving beyond a natural skepticism regarding expert claims to the death of the ideal of expertise itself: a Google-fueled, Wikipedia-based, blog-sodden collapse of any division between professionals and laypeople, teachers and students, knowers and wonderers — in other words, between those with achievement in an area and those with none.

A modern society cannot function without a social division of labor. No one is an expert on everything. We prosper because we specialize, developing formal and informal mechanisms and practices that allow us to trust one another in those specializations and gain the collective benefit of our individual expertise…The relationship between expert and citizens rests on a foundation of mutual respect and trust.”

IMG_8367.jpgThe gig/side-hustle career

The world of work has changed. We’re not going to time-travel back to a magical place where work fit neatly into single employer; 9-5, five-day a week increments. Whatever you choose to label the current paradigm, it’s a patchwork of assignments, for a variety of employers: some resulting in valuable skill development and others providing the means to an end. And it’s exhausting.

Jia Tolentino examined the consequences of our new work/life for the New Yorker.
‘The Gig Economy Celebrates Working Yourself to Death’ March 22, 2017. “It does require a fairly dystopian strain of doublethink for a company to celebrate how hard and how constantly its employees must work to make a living, given that these companies are themselves setting the terms. And yet this type of faux-inspirational tale has been appearing more lately, both in corporate advertising and in the news.

“There’s a painful distance between the chipper narratives surrounding labor and success in America and the lived experience of workers.”

IMG_9786.jpgUp lit: A new genre emerges in publishing

In the September article for the NYT Book Review, Meghan Daum reviewed three memoirs.“I’ve always believed some of the best material comes from the workplace…it’s the job site, the place where our skills are honed and our labors converted to currency, that truly defines not just our proficiencies but our element.”

I would agree.

Danuta Kean reported for the Guardian: ‘Up lit: The new book trend with kindness at its core’ “A bruising year dominated by political and economic uncertainty, terrorism and tragedy has, publishers say, kickstarted a new trend they have have branded “up lit”…bookbuyers are seeking out novels and nonfiction that is optimistic rather than feelgood.”

One of her favorites was also mine. ‘Eleanor Oliphant is Completely Fine’ by Gail Honeyman, a perfect example of how fiction can outdistance non-fiction when it comes to our relationship to work and our colleagues.

IMG_9162.jpgIt begins: “When people ask me what I do – taxi drivers, hairdressers – I tell them I work in an office. In almost nine years, no one’s ever asked what kind of office, or what sort of job I do there. I can’t decide whether that’s because I fit perfectly with their idea of what an office worker looks like, or whether people hear the phrase work ‘in an office’ and automatically fill in the blanks themselves – lady doing photocopying, man tapping at a keyboard. I’m not complaining, I’m delighted that I don’t have to get into the fascinating intricacies of accounts receivable with them.”

One other recommendation, looking at work from a different life cycle perspective:
‘Lillian Boxfish Takes A Walk’ by Kathleen Rooney.

“Now I don’t work anymore, and the world is uncomfortable.”

The world is uncomfortable, for many reasons. As 2017 merges into 2018 the question remains for all @work: How will we find fulfillment @work in the new year, amidst a shape-shifting environment where the familiar has been replaced by a round-the-clock hustle?


The week@work: three questions, a tree, a word, a phrase (and a rabbit)

It’s almost over. A year of continual brain-numbing ‘breaking news’ and distraction. This week@work the focus is on communication and understanding. A teacher posed three important questions to her students, two journalists tracked the odyssey of a balsam fir tree, Merriam-Webster and Oxford dictionaries selected the word of the year and we found the origin of  the phrase ‘glass ceiling’. (And there’s a rabbit.)

The New York Times investigative journalist and author Jodi Kantor‘s work breaking the Harvey Weinstein story demonstrated the value of solid reporting in a time of fake news. But it was her tweet last week that caught my attention.

These are “excellent questions” to ask when evaluating a news story. They can also be added or modified to our repertoire@work. Questions@work are essential, as Academy Award winning producer Brian Grazer noted in his 2015 book, ‘A Curious Mind: The Secret to a Bigger Life’.

“If you’re the boss, and you manage by asking questions, you’re laying the foundation for the culture of your company or group. 

You’re letting people know that the boss is willing to listen. This isn’t about being “warm” or “friendly”. It’s about understanding how complicated the modern business world is, how indispensable diversity of perspective is, and how hard creative work is.”

And now, a holiday story: the modern tale of a tree, a farmer, a trucker, a lot owner and a customer.

The American Christmas Tree Association reported “More that 94 million American households, or 79 percent of all households, will display a Christmas tree in their home this holiday season…This represents a slight increase overall in the number of households displaying a Christmas tree this year compared to last year. Of those trees, 80 percent will be artificial trees and 20 percent will be real.”

nypl tree.jpg

In ‘1,000 miles. Five Days. Four Familes. One Tree.’, journalists Tiffany Hsu and Roger Kisby followed the supply chain of a single ‘real’ balsam fir from a Nova Scotia farm to a living room in Queens.

“In Lunenburg County, a chunk of Nova Scotia pockmarked by lakes and patches of balsam firs, Silver’s Farm hugs a hill with 45 acres of farmland splayed out in front and 150 acres of Christmas trees behind, all growing naturally and tightly “like the hairs on a dog’s back,” said Wayne Silver.

His operation is small, felling just 3,000 trees a season. Some Nova Scotia farms cut down tens of thousands of trees annually and even ship some overseas.

Mr. Silver took over the farm in 1991 from his father, who took it over from his father, who began cutting Christmas trees in the 1930s. Trees “are in my blood,” he said.

Help is scarce. In a tight labor market with low unemployment, many other tree farmers are hiring migrants from Mexico and Jamaica. Mr. Silver will likely follow suit next year.

“I just work too many long hours,” he said.”

This ‘must read’ multi-media gem captures the changing world of work in North America for farmers, truckers, small business owners and customers.


It’s that time of year when those @work in the cataloging of words announce their ‘word of the year’. The Oxford Dictionaries chose “the noun, youthquake, defined as ‘a significant cultural, political, or social change arising from the actions or influence of young people’.”


“Merriam-Webster’s Word of the Year for 2017 is feminism. The word was a top lookup throughout the year, with several spikes that corresponded to various news reports and events. The general rise in lookups tells us that many people are interested in this word; specific spikes give us insight into some of the reasons why.”

And while we’re on the topic, did you ever wonder where the phrase ‘glass ceiling’ originated? This past week, the BBC interviewed management consultant Marilyn Loden who coined the phrase almost 40 years ago.

“I first used the phrase “glass ceiling” in 1978 during a panel discussion about women’s aspirations. As I listened, I noted how the (female) panellists focused on the deficiencies in women’s socialisation, the self-deprecating ways in which women behaved, and the poor self-image that many women allegedly carried.

It was a struggle to sit quietly and listen to the criticisms.

True, women did seem unable to climb the career ladder beyond the lowest rung of middle management, but I argued that the “invisible glass ceiling” – the barriers to advancement that were cultural not personal – was doing the bulk of the damage to women’s career aspirations and opportunities.


On 24 May 2018, the “glass ceiling” will be 40 years old.

What has changed for working women in that time? The sheer number of female managers has increased dramatically across most industries and yet the metaphor continues to symbolise an enduring barrier to gender equality – one that has been normalised in many organisations where there is now a sense of complacency about the lack of women at the top.”

One last story this week@work: ‘Harvey Is A Great Holiday Movie’ by Jennifer Finney Boylan
“…if the holiday season means anything at all, it’s about believing in things that we cannot actually see. That virtues as shopworn as faith, hope and love can abide, even if others think you’re a crazy person for believing in them. That those we have lost — parents, friends, even our own younger selves — can live on, in us. That there really are spirits that can make us more than ourselves, that can turn our perilous, fallen lives into something sacred.”





The week@work: Person of the Year, Pantone color of the year, unemployment and Colin Kaepernick

This week@work Time Magazine announced their Person of the Year for 2017 and Pantone launched the annual color for 2018. The unemployment rate remained at 4.1% and Colin Kaepernick received Sports Illustrated’s Muhammad Ali Legacy Award.

On Wednesday morning Time Magazine announced the 2017 Person of the Year: ‘The Silence Breakers’. Chosen from a group of ten finalists, the magazine recognized a group of people who came forward to unmask workplace harassment.


“This reckoning appears to have sprung up overnight. But it has actually been simmering for years, decades, centuries. Women have had it with bosses and co-workers who not only cross boundaries but don’t even seem to know that boundaries exist. They’ve had it with the fear of retaliation, of being blackballed, of being fired from a job they can’t afford to lose. They’ve had it with the code of going along to get along. They’ve had it with men who use their power to take what they want from women. These silence breakers have started a revolution of refusal, gathering strength by the day, and in the past two months alone, their collective anger has spurred immediate and shocking results: nearly every day, CEOs have been fired, moguls toppled, icons disgraced. In some cases, criminal charges have been brought.”

“The women and men who have broken their silence span all races, all income classes, all occupations and virtually all corners of the globe. They might labor in California fields, or behind the front desk at New York City’s regal Plaza Hotel, or in the European Parliament. They’re part of a movement that has no formal name. But now they have a voice.”

In the workplace, everyone loses  when women are devalued. Sallie Krawcheck tallied the cost in one of the most widely read articles last week.

“What we are only beginning to recognize is that demeaning and devaluing women is an insidious, expensive problem. It’s not just the eye-popping settlements in some cases, like the $32 million paid by Bill O’Reilly to settle a harassment claim. Nor is it just the high salaries network stars have been making while allegedly assaulting subordinates, like the $20 million, or more, for Matt Lauer. It only starts there.

The bigger cost derives from how women’s ideas are discounted and their talent ignored. I have seen it up close in the two worlds I know best: Wall Street, where I was chief executive of Smith Barney and of Merrill Lynch Wealth Management, and in Silicon Valley, where I’ve raised money to run my start-up, Ellevest. These places are perhaps the purest microcosms of capitalism, and their lessons are instructive for all of us.”

While we’re on the topic, Katie Rogers explored the bias ‘When Our Trusted Storytellers Are Also the Abusers’.

“For decades, the journalists Matt Lauer, Charlie Rose, Bill O’Reilly and Mark Halperin appeared in front of cameras and tried to help Americans understand the country and one another. Now that they’ve lost their jobs after multiple accusations of sexual abuse, we are left wondering what they taught us.

How much did the abuse of women — often younger, subordinate or not famous — by powerful male journalists factor into the stories they told us? What did we learn about power, politics, accountability, elections — or even about Hillary Clinton, the first female presidential candidate from a major party?”

On a lighter, more regal note, Pantone has announced its color choice for 2018, moving away from 2017’s ‘Greenery’ to ‘Ultra Violet’, just in time for holiday shopping.


Camila Domonoske reported on the shift. “Each color of the year encompasses something about fashion, decorating and design trends while also reflecting “what’s needed in our world today,” the Pantone Color Institute’s vice president, Laurie Pressman asserted in a statement.

So. What does purple have to say about our planet in 2018?

It’s “a dramatically provocative and thoughtful purple shade,” Pantone says, one that “communicates originality, ingenuity, and visionary thinking that points us towards the future.”

Purple is often associated with royalty, nobility, luxury, power, and ambition. Which now may be attainable with a simple wardrobe update. Or, hard work; which more of us are doing as the Labor Department released the new unemployment report showing an unexpected addition of 228,000 jobs in November. “Economists expect that in time, wages will post a sustained pickup, which has remained elusive in this expansion even though labor-market slack is steadily disappearing.”

One of the finalists for Time’s Person of the Year, former San Francisco 49ers quarterback, Colin Kaepernick, received the Muhammad Ali Legacy Award from Sports Illustrated on Tuesday night.


“Kaepernick began kneeling during the national anthem last season to protest racial inequality and police brutality. The demonstration sparked a wave of protests by NFL players during the anthem that repeatedly have been denounced by President Donald Trump.

He spoke Tuesday about continuing Ali’s legacy of fighting social injustice, saying the boxing great “mentored me without ever meeting me.”

Kaepernick has not had a contract since leaving the 49ers in March and recently filed a grievance vs. the NFL. Ken Belson provided an update, ‘Explaining the Grievance Case That Kaepernick Filed Against the NFL’.

“You may not have heard much about it lately because it is transpiring behind closed doors. And it is unlike any legal proceeding you might have seen before, not really a trial but with elements of one.

The rules on how the investigation is conducted and by whom — and all the quirks of what evidence is allowed — are detailed in the byzantine labor agreement between the league and players.

It was designed with due process in mind, but as often happens with cases involving the N.F.L., the decisions are appealed and end up in federal court.”

If he is successful, “Kaepernick would receive twice what he might have earned if he was playing. However, “The league cannot force a team to assess or sign Kaepernick.”

To all the ‘silence breakers’, this was your week@work.




The Friday Poem ‘Superior’ by Deborah Garrison

Nineteen years after her first book of poetry was published, Deborah Garrison remains the voice of women@work. I’m waiting for her to find the words to capture this moment in the workplace, but until then, the Friday Poem is ‘Superior’.


She came to dread the way he would wander
into her office, his eyes flicking over the papers
on her desk as though it offended him
to have to interrupt tasks that were being done
for him, as though the details she was mistress of
would needlessly clutter his manager’s mind.
As he talked of the Big Picture, of who was soon
to die and who to win a prize, the pencil
she held poised a few inches above the text
she’d been correcting when he breezed in
was her only protest. Did it irk him –
the way she kept her shoulders slightly rounded
over the page, the way the graphite stub in her smudged
fingers accused him?

Probably not, as he warmed to his speech;
he was a thinker-aloud, couldn’t have a thought
unless he spoke it out before an obedient listener.
She saw the air thronged with his conceptual
offspring; if she didn’t keep her slack mouth shut
(now he paused, mid-phrase, touching the air
with an index figure just where he saw
his point appear), she might actually swallow
one of his soap bubbles, like a cartoon character
sucking her whole 2-D world
back down. He talked on.

She agreed, she agreed, she seconded his thesis,
and with each murmured yes her certainty mounted:
she would never be one of them – A Director, a Manager,
an Executive Thingy. She didn’t have the ambition.
She was simply a pencil, scratching, pausing,
picking her way down an obscure page.
She liked her fate.
But would she be left alone to enjoy it?
He hovered there – couldn’t bear to release her –
now about to turn and go – but no.
He was settling in her single chair and leaning near
to confide more fully in her.

Deborah Garrison
‘A Working Girl Can’t Win’ Random House, NY 1998