The Saturday Read – ‘Humans of New York:Stories’ by Brandon Stanton

We learn from the wisdom of others. In Brandon Stanton’s new book we learn from the wisdom of strangers. The ‘Saturday Read’ this week is ‘Humans of New York: Stories’.

“The simplest way to describe the development of HONY over the past five years is this: it’s evolved from a photography blog to a storytelling blog…after cataloging thousands of people, I stumbled upon the idea of including quotes from my subjects alongside their photographs. The quotes grew longer and longer, until eventually I was spending fifteen to twenty minutes interviewing each person I photographed. These interviews, and the stories that resulted from them, became the new purpose of Humans of New York. The blog became dedicated to telling the stories of strangers on the street.”

The first career story is the author’s own. He graduated from college, took a job in Chicago as a bond trader, lost his job, moved to New York and started taking pictures of folks on the street. His work evolved into a blog with 15.6 million followers. His first book of photography, Humans of New York, landed at the top of The New York Times Bestseller List in the fall of 2013 and the new book will debut at the top of the November 1, 2015 list.

Why the response? Because the Mr. Stanton’s stories, told in words and images are about us. The scope of his project embraces NYC folks encountered on the street, reflecting on their past and future. We don’t know names. We don’t know ages. We can only guess in connecting the photo to the quote. At times the words seem at odds with the picture.

Here is one example from a young man, perhaps in his early teens.

“I’ve sort of had an arrogant demeanor my entire life, and I’m learning that I’m going to have to change that if I want to succeed. I realized that it doesn’t matter how clever you are if nobody wants to work with you.”

Another from a young woman seated on a suitcase, in the middle of a train station.

“I wish I’d partied a little less. People always say: ‘Be true to yourself.’. But that’s misleading because there are two selves. There’s your short-term self, and there’s your long-term self. And if you’re only true to your short-term self, your long-term self slowly decays.”

And a man at mid-life in what appears to be a cold corporate lobby, sitting on a stone bench, framed by a stone wall.

“When you’re twenty-five, you feel like you’re riding a wave. You feel like opportunities are just going to keep coming at you, and you think it’s never going to end. But then it ends.”

“When does it end?”

“When you turn forty, and they start looking for someone younger.”

The reader gets a sense they are looking in the mirror, but they’re not. The photo doesn’t match the selfie, but the sentiment fits.

Heather Long, writing for CNN Money, interviewed Stanton and attended his reading at a NY Barnes and Noble. What has he learned in the process of photographing and interviewing 10,000 people? “Americans should reconsider how much they work.”

“He often asks: What is your biggest struggle? And what do you regret most in life?
“Balancing my life is an answer I hear a lot,” he said. “Balancing work and family.”
People go on to tell him how they wish they had skipped that marketing conference and attended their daughter’s 8th grade dance instead.”

One of my favorite ‘inteviews’ appears early in the book (page 5). The narrative comes from a third grader (?).

“I want to build a bridge”

“How do you build a bridge?”

“If you want to build a bridge, it’s going to take a long time and it might be hard because your employees might not be as interested in building a bridge as you are. You have to think about what type of bridge you want to make…” 

He could be talking about life and career.

HONY: Stories invites us on a road trip through the streets of New York, opting for the detours that welcome conversation. This is a book to read slowly, observing the detail in the photos and the humanity in the words. It’s a compendium of other’s lifelong learning, generously shared.

“I want to be an artist.” “What kind of art do you want to make?” “I want to make different versions of myself.”

‘A Consumer’s Report’ a poem by Peter Porter

Imagine you work for Consumer Reports, the U.S. product review and ratings service, and you are on deadline to submit an evaluation of a new product. In this week’s Friday Poem, ‘A Consumer’s Report’ from Australian born poet, Peter Porter, life is the product under review.

Porter moved to London in the early 1950s and took a job with an advertising agency publishing his first collection of poetry in 1961. Have you ever noticed how many ‘Mad Men’ moonlight as poets?

Kate Middleton, the 2012 Sydney City Poet, described the poem in her Tumblr post.

“In “A Consumer’s Report” Porter reminds us that even language that seems to have been repurposed by the corporate world can in fact be reclaimed and renewed. Often this reclamation can happen simply through the application of a set of familiar terms to a surprising new context: this is exactly what Porter does in his poem here, taking the language of marketing, and billing life itself as a commodity to be test-driven as you would a new car or skincare product. In so doing Porter wittily leads the reader both to examine the nature of the titular consumer’s report, but also prods his reader to a serious consideration of life itself.”

A Consumer’s Report

The name of the product I tested is Life,
I have completed the form you sent me
and understand that my answers are confidential.

I had it as a gift,
I didn’t feel much while using it,
in fact I think I’d have liked to be more excited.
It seemed gentle on the hands
but left an embarrassing deposit behind.
It was not economical
and I have used much more than I thought
(I suppose I have about half left
but it’s difficult to tell)—
although the instructions are fairly large
there are so many of them
I don’t know which to follow, especially
as they seem to contradict each other.
I’m not sure such a thing
should be put in the way of children—
It’s difficult to think of a purpose
for it. One of my friends says
it’s just to keep its maker in a job.
Also the price is much too high.
Things are piling up so fast,
after all, the world got by
for thousand million years
without this, do we need it now?
(Incidentally, please ask your man
to stop calling me ‘the respondent’,
I don’t like the sound of it.)
There seems to be a lot of different labels,
sizes and colours should be uniform,
the shape is awkward, it’s waterproof
but not heat resistant, it doesn’t keep
yet it’s very difficult to get rid of:
whenever they make it cheaper they tend
to put less in—if you say you don’t
want it, then it’s delivered anyway.
I’d agree it’s a popular product,
it’s got into the language; people
even say they’re on the side of it.
Personally I think it’s overdone,
a small thing people are ready
to behave badly about. I think
we should take it for granted. If its
experts are called philosophers or market
researchers or historians, we shouldn’t
care. We are the consumers and the last
law makers. So finally, I’d buy it.
But the question of a ‘best buy’
I’d like to leave until I get
the competitive product you said you’d send.

Peter Porter from ‘The Poetry of Business Life: An Anthology’ Ralph Windle 1994

The week@work – The future of work: exploring the influence of finance on inequality, work quality and experiments to allude all those ‘ceilings’@work

We are living in interesting times @work. Some of our traditional work models no longer fit with our values. As society and culture push back on antiquated work structures, new models emerge. The articles published this week@work consider the future of work by examining the external influences on the workplace and experiments at new models. And, one author suggests the Bureau of Labor Statistics include quality of life metrics in their employment reports.

The first two articles appear as part of the excellent Pacific Standard series on ‘The Future of Work and Workers’.

In the first, ‘The Future of Work: The (Excessive) Power of Finance’, Roosevelt Institute Fellow, Mike Konczal, writes about the broader implications of financial power on inequality @work.

“Academics often discuss the “financialization” of the economy, a mind-numbing term that simply means the increased size and power of finance, especially over corporations, the rules of the economy, and the way we view society. It’s this broader problem that should cause us to worry about the future of work and labor. Only by overcoming this challenge will the economy achieve the innovation and broad-based prosperity it is capable of creating.

When people discuss inequality, they tend to focus on technology, or globalization, or demographics. But recent research has emphasized that the rules of the economy, the laws, regulations, taxes, and practices that structure and influence the markets themselves, are a major generator of inequality. Those rules have consistently been re-written to benefit wealth and finance over everyone else, creating another major challenge for workers.”

In the second article,‘The Future of Work: Exploring the Quality of Work’ University of Minnesota’s Ann Markusen asks us to reconnect with the experience and meaning of work and develop policies and practices aligned with work life quality.

“We have lost track of the whole job, the meaning and experience of work in people’s lives, and how policy and employer practices have demeaned them. And we fail to probe deeply enough into why this is happening, especially shifts in societal norms and the behavior of employers. We should broaden the conversation about work beyond important metrics like labor force participation, unemployment rates, weekly wages, hours worked, and median income to investigate more deeply the quality of work life and its significance for us collectively.”

We could broaden recurrent Bureau of Labor Statistics and state/local employment surveys to cover workplace comfort, safety, flexible leave, quality of manager/peer/customer interactions, pride in one’s work. We could then track changes over time in the quality of work, and by industry, occupation, age, race, and location..More attention to work quality, from researchers, schools, the press, and politicians, will contribute significantly to the future of work in this country.”

One company exploring a new model, ‘Holacracy’ is Zappos. National editor of The Intercept, Roger D. Hodge spent some time with employees and shared his experience in ‘First Let’s Get Rid of All the Bosses’ for The New Republic.

“The contemporary movement of corporate reform, the drive to make the workplace more humane and meaningful, to imbue companies with joy and a higher purpose, will not stand or fall with Zappos. But if it does fail, if Amazon clamps down and assimilates the happy-wacky Zapponian culture and absorbs all those smiles and hugs and high-fives into its vale of tears, the rest of the reform movement will suffer. The stakes are pretty high, at least for people who would prefer not to spend their days in a live-action Dilbert comic strip. Unfortunately, right now it seems that most of the self-organizing and self-actualization at Zappos is being carried out by Hsieh. Everybody else is just following along.”

For half the population, the existing models haven’t worked and folks (women) who aspire to senior positions are trivialized with media labels. Are we surprised when women ‘drop out’? Or amazed at the success of incubator projects developed outside the bounds of the traditional?

Jessica Roy created a list of 28 (if I counted correctly) ceilings in ‘All the Ceilings Women Keep Hitting Their Heads On’.

“If a woman faces sexism in a male-dominated industry but the media doesn’t coin a cutesy nickname for her very real struggle, does it even make a sound? Here, a comprehensive list of all the ceilings women can’t stop hittin’ their heads on…

The glass ceiling: Women in the corporate world.

The stained-glass ceiling: Female Catholic priests.

The grass ceiling: Women in soccer.

Wait, now there’s a broken window we can injure ourselves on? UGH.”

Maggie Lord, the founder and editor of ‘Rustic Wedding Chic’, offered suggestions for those building a business between full time work commitments in an article for Entrepreneur, ‘The Naptime Entrepreneur: Pursuing Your Business in ‘Off Hours”.

“I come from a long line of entrepreneurs, so I knew that with hard work and determination, it was possible to build my own business. That being said, building a business and a family at the same time wasn’t always easy. It’s taken me time to realize that both my son and my business need my attention — but not at the same time. By resolving to be present in either of these priorities when I’m focusing on them, building a brand and a family has been possible.”

Our laws, practices and policies significantly impact our lives @work. But they don’t contain our commitment to change, nor limit the many creative detours we find to navigate around the brick walls.

The Saturday Read – ‘The Invention of Nature: Alexander von Humboldt’s New World’ by Andrea Wulf

This weekend we celebrate exploration and discovery in recognition of the arrival of Christopher Columbus in the Americas. What motivates those who choose a life of adventure and exploration? The ‘Saturday Read’ is the career story of an intrepid pioneer whose curiosity drove him to become one of the most famous of his age.

The ‘Saturday Read’ this week is ‘The Invention of Nature: Alexander von Humboldt’s New World’ by Andrea Wulf.

I first encountered von Humboldt when reading ‘The Art of Travel’ by Alain de Botton. At the end of a chapter ‘On Curiosity’, de Botton shares a quote attributed to von Humboldt near the end of his life:

“People often say that I’m curious about too many things at once: botany, astronomy, comparative anatomy. But can you really forbid a man from harboring a desire to know and embrace everything that surrounds him?”

Alexander von Humboldt was the master of connecting the dots and lived at a point in time when the multidisciplinary approach fueled exploration and discovery.

“Alexander von Humboldt has been largely forgotten in the English-speaking world. He was one of the last polymaths, and died at a time when scientific disciplines were hardening into tightly fenced and more specialized fields. Consequently his more holistic approach – a scientific method that included art, history, poetry and politics alongside hard data – has fallen out of favour. By the beginning of the twentieth century, there was little room for a man whose knowledge had bridged a vast range of subjects. As scientists crawled into their narrow areas of expertise dividing and further subdividing, they lost Humboldt’s interdisciplinary methods and his concept of nature as a global force. 

One of Humboldt’s greatest achievements had been to make science accessible and popular. Everybody learned from him: farmers and craftsmen, schoolboys and teachers, artists and musicians, scientists and politicians…Unlike Christopher Columbus or Issac Newton, Humboldt did not discover a continent or a new law of physics. Humboldt was not known for a single fact or discovery but for his worldview. His vision of nature has passed into our consciousness as if by osmosis. It is almost as though his ideas have become so manifest that the man behind them has disappeared.”

Today universities scramble to attract students with multidisciplinary offerings, but the silos of academia continue to resist cross-pollinization of knowledge. This is why we need to remove the invisibility cloak from von Humboldt and revisit his curiosity and travel the roads that led to his discoveries.

Author Andrea Wulf wrote an opinion piece for the Los Angeles Times, ‘Alexander von Humboldt: The man who made nature modern’, linking his conclusions to the environmental challenges we face today.

“At a time when scientists were classifying the world into ever smaller taxonomic units, Humboldt regarded Earth as one great living organism in which everything was connected. It was a radically new approach, and it makes him a naturalist hero for the 21st century.”

“With California in the fourth year of serious drought, with forest fires burning, oceans rising and extreme weather spreading havoc, Humboldt deserves to be rediscovered. His interdisciplinary methods and his concept of nature as one of global patterns should underpin our policymaking.

As scientists try to understand and predict the consequences of climate change, Humboldt’s belief in the free exchange of information and in fostering communication across disciplines is vitally important. His insights that social, economic and political issues are closely connected to environmental problems remain resoundingly topical. “Mankind’s mischief …disturbs nature’s order,” he warned, in words as relevant today as they were two centuries ago.”

Alexander von Humboldt’s legacy echoes in the works of John Muir and George Perkins Marsh and in the wild gardens of California where the native ‘Humboldt Lily’ thrives in a dry climate. And now it’s preserved in the words of Andrea Wulf. Enjoy the ‘Saturday Read’ and encourage your children to grow up to be polymaths.

humboldt lily

What if we approached job search as an adventure?

Take a minute to search the online dictionaries for a definition of the word ‘adventure’. All will include a version of “an ​unusual, ​exciting, and ​possibly ​dangerous ​activity, ​trip, or ​experience, or the ​excitement ​produced by such ​activities”. What if we approached our job search as an adventure?

There are bookcases full of career exploration guides and a plethora of simulation exercises marketed as navigational tools for the job seeker. The industry of career consulting has depreciated the complexity of vocational discovery and led folks to believe that career mysteries can be decoded with minimal effort.

It’s a cookie cutter approach assuming that we know what jobs are out there and know the skill set required for each. What we also know is that the world @work is volatile and many job titles have been retired along with their occupants and many more have evolved with the emergence of new employers.

If you frame your job search as an adventure, your expectations adjust to prepare for the unexpected. Your time frames align with reality. The anticipation of meeting new folks, cataloging what you still need to learn and testing your ambitions @work will catapult you out of bed each morning.

Where do you start? Select an individual who is known for their sense of adventure. Focus on the excitement vs. the danger. Why are they successful?

“To me, adventure has always been the connections and bonds you create with people when you’re there. And you can have that anywhere.” Bear Grylls

Start making the connections – scheduling conversations.The adventure is in the discovery of what you don’t know about work. It’s asking questions, listening and connecting the dots. As you accumulate knowledge, various scenarios begin to emerge in the experience of others.

It’s a lifetime commitment once you open the door to adventure.

Remember what Bilbo used to say: ‘It’s a dangerous business, Frodo, going out your door. You step onto the road, and if you don’t keep your feet, there’s no knowing where you might be swept off to.”” — J.R.R. Tolkien

What do you want to be when you grow up?

Where do the remnants of your childhood dreams reside? In the back of a closet? In a pile of boxes in a storage locker? In the memory of a childhood hero? Or, is there a kernel of that imagined life germinating in your days @work?

When we get stuck in our careers it makes sense to step back and imagine our work in the eyes of a five year old. Most of us are probably not dressed in the costumes of our earliest aspirations, but taking a look back at a photo of our pre-school self might provide the starting point for redirecting our career GPS.

We spend a lot of time in our lives fulfilling the expectations of others. In school we excel to please teachers and parents, we compete to attend the ‘right’ college to impress our peers, and we contend with other candidates to land the ‘best’ job offer. The process can become an end in itself, and one day we are sitting at our desk wondering how we arrived.

Rewind. What did you want to be when you grew up? Is there an element of that wish that links to the career decision maker you are today?

Maybe the opportunity to be the prima ballerina with the New York City Ballet is no longer an option, but could your dream of the dance connect with an alternative artistic career choice?

Start with small steps. Talk to people who actually are @work in your imagined dream job. What’s the reality? Could you test your interest with an internship or volunteer experience before you abandon your current source of revenue?

When we are young our career fantasies are limitless. We haven’t encountered any opposition to our imagination. That picture of our five year old self is a ‘screen shot’ of us before brick walls. Adults didn’t take our plans too seriously and encouraged our wildest dreams.

Now, you are the adult, looking at the photo of yourself BBW (before brick walls). What has happened over time between that image and today’s selfie? Maybe it’s time for the two of you to have a conversation about what’s next.

The week@work Leadership lessons from Pope Francis, John Boehner and Martin Winterkorn

During this week@work three leaders representing the religious, legislative and corporate sectors, demonstrated their leadership strengths and weaknesses on the global stage.

Pope Francis on a visit to the United States, challenged national and world leaders to take the lead on major global issues. One of those leaders, John Boehner, internalized the advice and resigned his position as Speaker of the House and Member of Congress the following day. At the same time as the Pope was demanding action on the environment, Martin Winterkorn, the CEO of Volkswagen resigned as his company became the latest example of corporate fraud at the expense of ‘our home’.

On Friday, Pope Francis addressed the General Assembly of the United Nations urging world leaders to provide the essential minimum: lodging, labor and land as well as education, religious freedom and civil rights. It was his use of a quote from the poem, ‘El Gaucho Martin Fierro’ which could be easily applied to the competitive atmosphere of corporate life.

“…government leaders must do everything possible to ensure that all can have the minimum spiritual and material means needed to live in dignity and to create and support a family, which is the primary cell of any social development. In practical terms, this absolute minimum has three names: lodging, labor, and land; and one spiritual name: spiritual freedom, which includes religious freedom, the right to education and other civil rights.”

“War is the negation of all rights and a dramatic assault on the environment. If we want true integral human development for all, we must work tirelessly to avoid war between nations and between peoples.”

El Gaucho Martín Fierro, a classic of literature in my native land, says: “Brothers should stand by each other, because this is the first law; keep a true bond between you always, at every time – because if you fight among yourselves, you’ll be devoured by those outside”.

The Pope once again communicated the urgency to protect the environment. “Any harm done to the environment, therefore, is harm done to humanity.” Simultaneously, the global story of Volkswagen violating emission standards by using sophisticated software in diesel models to ‘trick’ environmental testing was made public.

“In 2012, a group of researchers at West Virginia University won a $50,000 grant from the International Council on Clean Transportation to do performance testing on clean diesel cars. Arvind Thiruvengadam, a research assistant professor in mechanical and aerospace engineering, told NPR this week that the team was merely excited do the research—which involved driving the clean diesel cars outside the lab—and write a journal paper based on the data. They never expected that they would discover one of the biggest frauds in automotive history.

When Thiruvengadam and his colleagues tested Volkswagen’s clean diesel cars, they found discrepancies up to 35 times the expected emissions levels. The researchers suspected cheating, but couldn’t be sure. David Carder, another researcher on the West Virginia University team, told Reuters that the fallout at hand is surprising because this data was made public over a year and a half ago.”

Are you following this? In 2012 – that’s three years ago – academics accidentally discovered one of the biggest frauds in automotive history. And yet, in those three years, the CEO of Volkswagen, Martin Winterkorn maintains he didn’t have a clue.

“I am shocked by the events of the past few days. Above all, I am stunned that misconduct on such a scale was possible in the Volkswagen Group.

As CEO I accept responsibility for the irregularities that have been found in diesel engines and have therefore requested the Supervisory Board to agree on terminating my function as CEO of the Volkswagen Group. I am doing this in the interests of the company even though I am not aware of any wrong doing on my part.

Volkswagen needs a fresh start – also in terms of personnel. I am clearing the way for this fresh start with my resignation. I have always been driven by my desire to serve this company, especially our customers and employees. Volkswagen has been, is and will always be my life.”

Leading by resignation. Nice try. It’s the culture that defines behavior and that’s set at the top. Whatever the vision Mr. Winterkorn communicated to shareholders, the means to the end derailed the company and the reputation of a respected brand. His accountability ended with an exit. Not the best lesson in corporate governance.

On Friday morning, as the Pope was about to address the United Nations, word leaked that the Republican Speaker of the House of Representative, John Boehner was resigning.

“My first job as speaker is to protect the institution,” Mr. Boehner said. “It had become clear to me that this prolonged leadership turmoil would do irreparable harm to the institution.”

Here is the perfect example of ‘fighting among yourselves to the advantage of your outside adversaries’. Apparently moderate, constructive, cooperation is not valued in the legislative branch of the U.S. government. When the folks at the extremes have the ability to create distraction and avoid the real work in their job description, is it the role of a leader to step aside to protect the institution?

What are the leadership lessons of this week@work? If you follow the lead of Pope Francis and are a bit more humble, listen to your constituency and lead by example you get it. If you are not paying attention, you will end up with a legacy of scandal. In the end, no matter how hard you try to lead, when values disconnect, it’s time to go.

The topic of leadership was also in the air with the publication of the Inc. magazine annual survey of executives in the fastest growing private companies, ‘Inc. 500 CEOs are more concerned with managing growth than with politics

“Which attribute is most accurate in describing your success? See opportunities – 40%, Persistence – 38%, Leadership ability – 10%, Salesmanship – 4% and Understand basic business principles – 8%.”

Seventy percent are in favor of raising the minimum wage.”

These CEOs are almost unanimous in their positive view of economic opportunity, but still struggle with leadership skills. Among the shortcomings: patience, the ability to communicate consistently, and manage well.

I think it’s safe to say that we will not be Pope. And most of us will not sit in the C Suite or behind the President during the State of the Union Address. But in our corner of influence, we can demonstrate the traits of a strong leader: humility, empathy, confidence, consistent communication, integrity, and fairness. And bonus points if you are a leader who can employ a quote from 19th century literature to make your point.

‘The Saturday Read’ Pope Francis’ Speech to the Congress of the United States of America

On Thursday morning Pope Francis addressed the a joint session of the 114th US Congress. He challenged his audience to address issues of immigration, climate change, poverty, family and to abolish the death penalty. Throughout his delivery he demonstrated his quiet but firm leadership style and structured his remarks to reflect American values in the stories of four American careers.

‘The Saturday Read’ this week is the text of Pope Francis’ congressional speech.

“My visit takes place at a time when men and women of good will are marking the anniversaries of several great Americans. The complexities of history and the reality of human weakness notwithstanding, these men and women, for all their many differences and limitations, were able by hard work and self-sacrifice — some at the cost of their lives — to build a better future. They shaped fundamental values which will endure forever in the spirit of the American people. A people with this spirit can live through many crises, tensions and conflicts, while always finding the resources to move forward, and to do so with dignity. These men and women offer us a way of seeing and interpreting reality. In honoring their memory, we are inspired, even amid conflicts, and in the here and now of each day, to draw upon our deepest cultural reserves.

I would like to mention four of these Americans: Abraham Lincoln, Martin Luther King, Dorothy Day and Thomas Merton.”

“Three sons and a daughter of this land, four individuals and four dreams: Lincoln, liberty; Martin Luther King, liberty in plurality and non-exclusion; Dorothy Day, social justice and the rights of persons; and Thomas Merton, the capacity for dialogue and openness to God.”

He included remarks that provided insight to his view of leadership.

“It is my duty to build bridges and to help all men and women, in any way possible, to do the same. When countries which have been at odds resume the path of dialogue — a dialogue which may have been interrupted for the most legitimate of reasons — new opportunities open up for all. This has required, and requires, courage and daring, which is not the same as irresponsibility. A good political leader is one who, with the interests of all in mind, seizes the moment in a spirit of openness and pragmatism. A good political leader always opts to initiate processes rather than possessing spaces.”

But, as noted by NPR, the pope omitted a section in the text challenging the influence of money in American politics.

“A potentially controversial sentence in the prepared text of Pope Francis’ address went unspoken when he delivered the speech to Congress.

The line appears to challenge the dominant role of money in American politics.

A paragraph in the prepared text quotes briefly from the Declaration of Independence — the passage on self-evident truths — and then says, “If politics must truly be at the service of the human person, it follows that it cannot be a slave to the economy and finance.”

The paragraph defines politics in terms of the “compelling need to live as one” and building a common good that “sacrifices particular interests in order to share, in justice and peace, its goods, its interests, its social life.”

The text is written to be read. It is a model of how to craft a message: connect with an audience, employ storytelling to illustrate that message, and insure individuality shines through.

The ‘gig economy’ and ‘the new romantics’

The ground is shifting the foundations of our world@work. New economic models are emerging of mosaic careers where freelancing is the predominant driver of income. In order to flourish workers will have to reimagine their life@work and add skills previously delivered through full time employers. This is the conversation that should be taking place in corporate boardrooms, university classrooms, state legislatures and presidential debates.

Don’t believe me? How did you get to work? Uber? Where did you stay on vacation? Airbnb?

The initial repercussions of the new world@work are being felt in the halls of justice as folks try to fit old definitions of work and workers into new, entrepreneurial business models.

Sarah Kessler writing for Fast Company summarized the dilemma.

“What’s at stake with these lawsuits and protests? The very definition of “employee” in a tech-enabled, service-driven 21st century American economy. Gig economy companies do not own cars, hotels, or even their workers’ cleaning supplies. What they own is a marketplace with two sides. On one side are people who need a job done—a ride to the airport, a clean house, a lunchtime delivery. On the other are people who are willing to do that job. If Uber and other companies are going to be as big as some claim, a new deal has to be brokered, one that squares the legal rules governing work with new products and services. What benefits can you expect from a quasi-employer? What does it mean to be both independent and tethered to an app-based company? The social contract between gig economy workers and employers is broken. Who will fix it, and how, will determine the fate of thousands of workers and hundreds of millions of dollars.”

James Surowiecki writing in The New Yorker described just how difficult it is to define the difference between an employee and an independent contractor.

“We hear a lot these days about the gig economy, but the issue of whether a worker is an employee or an independent contractor has been the subject of intense legal battles for decades. The distinction can be surprisingly hard to make. The I.R.S. has a list of twenty factors that it takes into account, but other federal agencies have different criteria, as do most states. The fundamental issue is usually whether an employer has “control” over the work being done, but defining control isn’t always easy.”

This is where it begins in the U.S., in the court system. Meanwhile, entrepreneurs will continue to connect clients with products and hire workers who will supplement their income performing a variety of part-time professional services. Eventually the laws will catch up with the workplace reality. But in the interim, universities have to decipher the emerging skill set and prepare the next generation of workers for success.

Joseph Aoun, President of Northeastern University in Boston conducted an informal survey of the university community, tweeting the question, “What skills will graduates need for success in the gig economy?”

“…we can see five skills that will be invaluable for thriving in the gig economy:

Generativity: How to create something unique, be it a product, a service, or an idea. E.g., coming up with the idea for a widget.

Entrepreneurship: How to spot an opportunity and act on it effectively. Discovering a market for widgets.

Originality: How to view an existing subject through an unexpected lens. Realizing that the widget can be made more sustainably from recycled water bottles.

Interdisciplinary thought: How to bridge concepts from different fields to form new ideas. Combining engineering and design so that the widget is not only functional, but beautiful.

Dealing with ambiguity: How to confidently address a problem with no clear solution, often by using a blend of experience, intuition, and grasp of human nature. Faced with plunging stock prices, reinventing the company as a widget-sharing app.”

The ‘new gig workers’ will also need a basic understanding of business law and finance. Arun Sundararajan writing in The Guardian assesses the micro and macro implications of the new model.

“There’s certainly something empowering about being your own boss. With the right mindset, you can achieve a better work-life balance. But there’s also something empowering about a steady pay cheque, fixed work hours and company-provided benefits. It’s harder to plan your life longer term when you don’t know how much money you’re going to be making next year.”

In many countries, key slices of the social safety net are tied to full-time employment with a company or the government. Although the broader socioeconomic effects of the gig economy are as yet unclear, it is clear we must rethink the provision of our safety net, decoupling it from salaried jobs and making it more readily available to independent workers.”

Fundamentally, the new ‘gig worker’ will focus on human interaction vs. transactional activities. We are back to the core curriculum of a liberal arts education. The lawyers, politicians and business folk will figure out the structure and protections. The humanists will find job security in the ‘gig economy’.

David Brooks writing in The New York Times imagines the new world@work.

“What are the activities that we humans, driven by our deepest nature or by the realities of daily life, will simply insist be performed by other humans?”

“Secure workers will combine technical knowledge with social awareness — the sort of thing you get from your genes, from growing up in a certain sort of family and by widening your repertoire of emotions through reflection, literature and a capacity for intimacy.”

“I could imagine a time when young thinkers discard the strictures of the academic professionalism and try to revive the model of the intellectual as secular sage. I could see other young people tiring of résumé-building do-goodism and trying to live more radically for the poor. The romantic tries as much as possible to ground his or her life in purer love that transforms — making him or her more inspired, creative and dedicated, and therefore better able to live as a modern instantiation of some ideal.”

Gig learning is lifelong learning. We will need leaders in both education and business who will welcome the feedback of their constituencies and be nimble in their response to a world@work that is driven by human interaction in the relational and supported by technology in the transactional.

The Saturday Read – ‘The Martian’ by Andy Weir

Did you want to be an astronaut when you grew up? Maybe you thought about signing up for the one way ticket to inhabit Mars?

The ‘Saturday Read’ this week, ‘The Martian’ by Andy Weir, is another ‘suggested read before you see the movie‘. The novel was described by Joel Achenbach in the Washington Post as the book that may have saved NASA and the entire space program.

There are two career narratives here. The first is the author’s story and the path to publication. The second is the fictional story of Mark Watney, his fellow astronauts and the folks at Mission Control.

On the first page we are introduced to astronaut Watney, on Mars.

“Six days into what should be the greatest month of my life, and it’s turned into a nightmare.” 

Our narrator is a member of the third crew NASA sent to Mars.

“Ares 3. Well, that was my mission. Okay, not mine per se. Commander Lewis was in charge. I was just one of her crew. I would only be ‘in command’ of the mission if I were the only remaining person.

What do you know? I’m in command.”

Have you ever taken part in one of those team building sessions where you are lost at sea with only ten salvaged items? You have to rank order them and imagine how each will improve your chances for survival. ‘The Martian’ is a natural for a new version of imaginary survival training.

“It was a ridiculous sequence of events that led me to almost dying, and an even more ridiculous sequence that led me to surviving.” 

I should mention that these are excerpts from Watney’s log of his time on Mars. For the major portion of the book we follow him as he connects an amazing array of dots to stay alive. This is a book about problem solving and this astronaut makes MacGyver look like an amateur.

For the first 50 pages we are alone with our inventive astronaut as he creates a habitat on an uninhabitable environment.

“So that’s the situation. I’m stranded on Mars. I have no way to communicate with Hermes or Earth. Everyone thinks I’m dead…”

Not so fast…enter Mindy Park at SatCon, NASA.

“Masters degree in mechanical engineering…and I’m working in an all night photo booth.”

Mindy finds signs of life in satellite images and soon the world knows Mark Watney has survived. Here’s the problem. He has to endure 1,412 more days before any possible rescue.

This is also a book about leadership, taking risks, personal sacrifice and exhausting all possible resources to accomplish a goal. It has all the elements of a Harvard business case study, but with a sense of humor.

The ‘other’ career story, of author Andy Weir, was reported by Kelly Dickerson for Business Insider.

“His earlier attempts at writing pretty much flopped, but “The Martian” took off, partly because it captures Weir’s enthusiasm for science and space exploration.

In 2009, Weir started posting the story chapter by chapter on his personal blog where anyone could read it for free. The early version of his self-published book attracted a lot of science-minded readers, and they offered feedback.

Word of the book spread, and readers started asking for an e-reader copy. So Weir made all the individual chapters available in one file. Some had trouble downloading it though, so Weir put it on Amazon via Kindle Direct Publishing.

That’s when the floodgates opened. More people downloaded the 99-cent Amazon version than had ever downloaded the free version, Weir said, and readers started leaving positive reviews on Amazon. In just a few months it skyrocketed to the top of Amazon’s best-selling science fiction list.

So a book agent got in touch with Weir. Shortly after that, the publishing company Random House called — it wanted to publish a hardcover.

Four days later, Hollywood called for the movie rights…”

Bring-Him-Home-The-Martian

And in case you thought it was just a novel or a movie… Entrepreneur Elon Musk posted a photo on Twitter this week of his Dragon Spacecraft landing on the red planet. Enjoy the ‘Saturday Read’ – ‘The Martian’.

elonmusk dragon