And then we came to the middle…

“Are we there yet?” could be the quote of the pandemic. The answer is no. The problem hasn’t been solved, although we continue to pretend it has. Just take a detour past your local food bank and you’ll experience an instant reality check on expectations. A visit to your local post office might offer a clue to what your workplace might look like if you ever return.

We stayed inside… for a time. And that eased the crisis in many ‘hot spots’ for hospitals and health care professionals. But then we got tired of ‘stay at home’. We saw folks venturing out and government leaders relaxing rules. But the problem hadn’t been solved. We’re still in the middle. Research into a vaccine is progressing, but testing still lags, and nothing has really changed from those early weeks in March. The virus is still out there seeking every opportunity to sink its ‘hooks’ into our various critical organs. What has changed is our belief that “we can handle it” – the reward far outweighs the risk – FOMO on career and life. 

We’re not an ‘in limbo’ culture of humans. Uncertainty is not our strong suit. We avoid commitments that might exceed 200 pages or two weeks. We’re more at home at the movies where all is resolved in 90 – 120 minutes.

But, COVID. Our momentum slowed. It took a bit of time to adjust – to the quiet, the change in energy, the middle. 

Here we are in a place with time to observe and reflect – an unscheduled leave of absence from our previous life – in the home of innovation and creativity. Yes, the middle is where imagination carves out our path to ‘THE END’.

A simple ‘construct as creative catalyst’ was provided by former Irish president and High Commissioner for Human Rights, Mary Robinson at the Edinburgh Book Festival in 2019. Speaking on the topic of climate change (insert your idea) she suggested three steps:

‘Make climate change (or your idea) personal in your life.

Get angry and get active.

Imagine this world we want to hurry towards.”

Imagine the world we want to hurry towards – that’s what we do when we’re in the middle. 

That’s why we’re here at the nexus of past and future – not to consider a ‘new normal’, but to invent the unimaginable. And that takes time – the time we have now, in the middle. 

The Friday Poem: ‘August’ by Mary Oliver

It’s August, an intermission before the commotion of fall. Except this has been an August, a summer, like no other. There is no certainty, other than the world at a distance of six feet.

In this time, ‘The Friday Poem’ returns after a few ‘fits and starts’, with ‘August’ by Mary Oliver.

We have lost spring, snug in our ‘stay at home’ place or serving on the front lines as essential workers. Summer is passing, offering the gift of a journey outside – breathing fresh air, splashing in a brook, climbing a tree, standing in the rain – away from our workplace for a moment.

Poetry and art will sustain us.

August

When the blackberries hang
swollen in the woods, in the brambles
nobody owns, I spend

all day among the high
branches, reaching
my ripped arms, thinking

of nothing, cramming
the black honey of summer
into my mouth; all day my body

accepts what it is. In the dark
creeks that run by there is
the thick paw of my life darting among

the black bells, the leaves; there is
the happy tongue.

 

Mary Oliver
American Primitive: Poems   Back Bay Books 1983

august

 

 

Just the beginning…

So, the virus went viral, and nothing may ever be the same – job offers on hold, online classes the new norm, home the new workplace.

You may hear comparisons to 2008 or the dot com bubble of 2001 – 2002. There’s no comparison. We’re all pioneers in this new reality of social/physical distancing.

What to do?

First, reach out to the resources available to you through your network. There are a lot of unknowns. But you can only plan around the things you can control.

Second, go for a walk. We can still do that – at a six-foot distance.

Third, add something new to your day that connects you to others (with six-foot spacing). For me, that means joining a virtual book discussion of War and Peace: #TolstoyTogether. Writer Yiyun Li in partnership with @APublicSpace is reading 12 pages a day. (Just started – anyone can join). Robert Macfarlane (Fellow of Emmanuel College, Cambridge) is also leading a global Twitter Reading Group, #CoReadingVirus, discussing ‘The Living Mountain’.

Fourth, contingency plan. #1 plan – the ideal job, #2 plan – other ways to gain experience in the same field, from a different angle, #3 plan – ways to have income, while seeking a permanent position.

It’s ok to be a bit scared. But to quote Swedish director Ingmar Bergman, “The demons hate it when you get out of bed. Demons hate fresh air.”

The Friday Poem – ‘How Would You Live Then?’ by Mary Oliver

Thinking about work is thinking about choice. What decisions have you made? What remains? What if? There are always possibilities. The only limit is your imagination.

This week, the Friday Poem from Mary Oliver.

How Would You Live Then?

What if a hundred rose-breasted grosbeaks
     flew in circles around your head? What if
the mockingbird came into the house with you and
     became your advisor? What if
the bees filled your walls with honey and all
     you needed to do was ask them and they would fill
the bowl? What if the brook slid downhill just
     past your bedroom window so you could listen
to its slow prayers as you fell asleep? What if
     the stars began to shout their names, or to run
this way and that way above the clouds? What if
     you painted a picture of a tree, and the leaves
began to rustle, and a bird cheerfully sang
     from its painted branches? What if you suddenly saw
that the silver of water was brighter than the silver 
     of money? What if you finally saw
that the sunflowers, turning toward the sun all day
     and every day – who knows how, but they do it – were
more precious, more meaningful than gold?

Mary Oliver ‘Blue Iris: Poems and Essays’ Penguin Random House, 2006

Summer 2019@work: Cathedral Thinking, Blue Oceans and Redefining the Purpose of a Corporation

While you were away, the U.S. commemorated the 50th anniversary of the moon landing and the effort to rebuild Notre Dame began in Paris. In New York, members of the Business Roundtable considered a new definition of the purpose of a corporation and Ava Duvernay continued to challenge conventional wisdom. It was a summer of cathedral thinking, blue oceans and questioning expertise.

These are the stories of folks who went to work every day, extending the definition of work and workplace beyond traditional boundaries to solve problems and create a vision of the future.

Here’s a sampling of articles from the Summer of 2019:

‘Why the Moon Landing Matters’ David Lidsky, Fast Company – June 1, 2019

In this moment when government is viewed by so many Americans as being unable to dream as big as it did in the 1960s, whether the dream is traveling the solar system or forestalling the calamitous effects of climate change, understanding how NASA got us to the Moon the first time is both important and inspirational. The Apollo Moon landings were an extraordinary undertaking, but they were the work of ordinary people back on Earth. We need exactly that kind of effort to tackle some of the problems we face today, from economic inequality to climate change. The Moon can show us the way.

‘Two Magical Places That Sent Apollo 11 to the Moon and Back’ Kenneth Chang, The New York Times – July 13, 2019

The two key pieces that were the astronauts’ home during their lunar trips were built on opposite sides of the country.

The Apollo capsules rolled off the assembly line in Downey, Calif., a small city 15 miles southeast of downtown Los Angeles. Fifty years ago, NASA owned a 160-acre swath of Downey — the size of two Disneylands — that was home to factories, offices and test facilities.

The story was almost the same in Bethpage, N.Y., on Long Island. That was the headquarters of Grumman Aircraft, which won the contract to build the spindly spacecraft that took Neil Armstrong and Buzz Aldrin to the surface of the moon.

In April, Notre Dame Cathedral in Paris came close to being destroyed by fire. This summer The New York Times created an interactive site to document the event and the story of those who saved the cathedral.

‘Notre Dame came far closer to collapsing than people knew. This is how it was saved.’ Elian Peltier, James Glanz, Mika Grondahl, Weiyi Cai, Adam Nossiter, and Liz Alderman. July 18, 2019

That Notre-Dame still stands is due solely to the enormous risks taken by firefighters in those third and fourth hours. 

Disadvantaged by their late start, firefighters would rush up the 300 steps to the burning attic and then be forced to retreat. Finally, a small group of firefighters was sent directly into the flames, as a last, desperate effort to save the cathedral.


“There was a feeling that there was something bigger than life at stake,” said Ariel Weil, the mayor of the city’s Fourth Arrondissement, home to the cathedral, “and that Notre-Dame could be lost.”

On August 19, the Business Roundtable issued a new statement on the purpose of the corporation.

‘Business Roundtable Redefines the Purpose of a Corporation to Promote ‘An Economy That Serves All Americans’

While each of our individual companies serves its own corporate purpose, we share a fundamental commitment to all of our stakeholders. We commit to:
–  Delivering value to our customers. We will further the tradition of American companies leading the way in meeting or exceeding customer expectations.
–  Investing in our employees. This starts with compensating them fairly and providing important benefits. It also includes supporting them through training and education that help develop new skills for a rapidly changing world. We foster diversity and inclusion, dignity and respect.
–  Dealing fairly and ethically with our suppliers. We are dedicated to serving as good partners to the other companies, large and small, that help us meet our missions.
–  Supporting the communities in which we work. We respect the people in our communities and protect the environment by embracing sustainable practices across our businesses.
–  Generating long-term value for shareholders, who provide the capital that allows companies to invest, grow and innovate. We are committed to transparency and effective engagement with shareholders.

We learn from the wisdom of others and this summer, writer, producer and director Ava DuVernay leads on innovation.

‘How Ava DuVernay Is Finding Blue Oceans in Hollywood’ Nilofer Merchant, Harvard Business Review – August 7, 2019

“Conventional thinking in red oceans is why blue oceans go undiscovered.

New markets are found when someone stands in a spot that gives them a point of view distinctly their own.


DuVernay has shown us what the work of discovering blue oceans looks like: It is claiming that spot in the world where only you stand, even if that means leaving rooms where you’re being dismissed and marginalized. It is gathering your crew, those who share your commitment and purpose and will work to create new truths. It is finding the communities that can share your vision and scale it. These are unconventional ways to lead. Leaving. Social. Sharing. They seem counterintuitive and even wrong to those who lead red oceans. But they are how growth and progress and innovation happen. It’s what explorers do to chart new territory.”

The last article from the summer continues the conversation on expertise and how we are all being asked to ‘do more with less.”

‘At Work, Expertise is Falling Out of Favor’ Jerry Useem, The Atlantic – July, 2019

“By 2020, a 2016 World Economic Forum report predicted, “more than one-third of the desired core skill sets of most occupations” will not have been seen as crucial to the job when the report was published. If that’s the case, I asked John Sullivan, a prominent Silicon Valley talent adviser, why should anyone take the time to master anything at all? “You shouldn’t!” he replied.

As a rule of thumb, statements out of Silicon Valley should be deflated by half to control for hyperbole. Still, the ramifications of Sullivan’s comment unfurl quickly. Minimal manning—and the evolution of the economy more generally—requires a different kind of worker, with not only different acquired skills but different inherent abilities. It has implications for the nature and utility of a college education, for the path of careers, for inequality and employability—even for the generational divide. And that’s to say nothing of its potential impact on product quality and worker safety, or on the nature of the satisfactions one might derive from work. Or, for that matter, on the relevance of the question What do you want to be when you grow up?

Summing up the summer recap: ordinary people are capable of extraordinary things. You just need to find your unique scenic view of the world, an employer who values your contribution, and an ability to adapt.

Photo credits: Moon Landing – NASA, Notre Dame worker – Patrick Zachmann for Magnum Arts

#LetsTalkAboutWork

Three years ago I suggested that we use the Labor Day holiday as a catalyst to begin a national conversation about work. 

A lot has happened in those three years, but for the most part, the American worker is in about the same place they were then when USA TODAY led with this headline: “Labor Day by the Numbers: Americans Can’t Stop, Won’t Stop Working”. The updated numbers from CNN: “768 million days went unused in 2018, a 9% increase from 2017. Of those, 236 million were completely forfeited, which comes out to $65.5 billion in lost benefits.Fifty-five percent of workers reported that they did not use all of their vacation days.”

We are spending more time @work and less time considering why. 

Out of necessity we maintain a laser focus on our own career goals, spending most of the 365 days a year securing our future as best we can in an ever changing workplace. What if we just took one of those days to consider the workplace issues we face as part of a larger context?

The Labor Day holiday was originally conceived as “…a creation of the labor movement and is dedicated to the social and economic achievements of American workers. It constitutes a yearly national tribute to the contributions workers have made to the strength, prosperity, and well-being of our country.” *

What better way to offer a tribute to the American worker than to engage in a national discussion that restores respect and considers the reality of today’s workplace?

This is not a political issue. It’s a human dignity issue. Rather than divide, this conversation should unite us.

Access to education and a right to work are fundamental American values. It’s how we define ourselves when asked ‘what do you do?’. Imagine the despair for those with no answer.

It’s time to reestablish the voice of the American worker and address both the barriers to workplace entry, and the challenges @work once you arrive.

Share your ideas @workthoughts.com #LetsTalkAboutWork!

(*original quote from the U.S. Department of Labor site which no longer seems to be working.)

The Friday Poem ‘Of History and Hope by Miller Williams

For the first ‘Friday Poem’ of 2019, I’ve gone back into the Workthoughts archives to reprise Miller Williams‘ poem ‘Of History and Hope’ delivered at the Inauguration of William Jefferson Clinton in 1997.

The Washington Post obituary for professor Williams, who died on New Years Day in 2015, included an excerpt of an interview with the Oxford American magazine. In the interview the poet shared the intent behind the words.

“…he wanted the poem to be a “consideration of how a look at a nation’s past might help determine where it could be led in the future.

“I knew that the poem would be listened to by a great many people, reprinted around the country, and discussed in a lot of classrooms, so I wanted it to be true, understandable, and agreeable…”

The words of the poet, recited from the steps of the U.S. Capitol building, 22 years ago, speak to us in this current place that is American, 2019.

“We mean to be the people we meant to be,
to keep on going where we meant to go.”

Of History and Hope

We have memorized America,
how it was born and who we have been and where.
In ceremonies and silence we say the words,
telling the stories, singing the old songs.
We like the places they take us. Mostly we do.
The great and all the anonymous dead are there.
We know the sound of all the sounds we brought.
The rich taste of it is on our tongues.
But where are we going to be, and why, and who?
The disenfranchised dead want to know.
We mean to be the people we meant to be,
to keep on going where we meant to go.

But how do we fashion the future? Who can say how
except in the minds of those who will call it Now?
The children. The children. And how does our garden grow?
With waving hands—oh, rarely in a row—
and flowering faces. And brambles, that we can no longer allow.

Who were many people coming together
cannot become one people falling apart.
Who dreamed for every child an even chance
cannot let luck alone turn doorknobs or not.
Whose law was never so much of the hand as the head
cannot let chaos make its way to the heart.
Who have seen learning struggle from teacher to child
cannot let ignorance spread itself like rot.
We know what we have done and what we have said,
and how we have grown, degree by slow degree,
believing ourselves toward all we have tried to become—
just and compassionate, equal, able, and free.

All this in the hands of children, eyes already set
on a land we never can visit—it isn’t there yet—
but looking through their eyes, we can see
what our long gift to them may come to be.
If we can truly remember, they will not forget.

Miller Williams  ‘Some Jazz A While: Collected Poems’  1999



‘Mind the Gap’- Managing Your Career in 2019

It’s the first week of the new year and you’re back @work, about to be consumed with the demands and challenges of your career. In a matter of months another year will have passed. What will a successful 2019 look like?

We each have a different concept of what that New Year’s Eve IG might portray. How you get there depends on how well you maintain ownership of your career and stay on track to meet your individual goals. Follow these three steps and repeat every three months.

Identify your skills – Take a look at your resume and your job description. What skills did you bring to your current position? What new competencies have you acquired in the past year? (If you find you’re no longer learning, it’s time to change.)

Identify gaps – Take your list and compare it to someone you see as successful within your organization or field. If you’re considering changing careers, what’s the skill profile of a professional in the new area?

This assessment will give you a sense of the gap between your proficiency and aspiration. Check-in with a mentor for feedback on your self-evaluation. What are the best ways to fill the gaps: education, experience, professional development?

Monitor the market – Understanding your strengths as well as potential growth opportunities occurs in the broader context of the market.

Maintain currency with your field utilizing social media, professional associations and networking. If a career transition is on the horizon, begin to create connections through the same channels: social media, professional associations and networking.

Happy New Year! (And mind the gap.)




The Friday Poem ‘truth’ by Gwendolyn Brooks

It’s a popular talking point among pundits to observe we live in a ‘post-truth’ age: an era defined by the Oxford Dictionary as one “in which objective facts are less influential in shaping public opinion than appeals to emotion and personal belief.”

Pulitzer prize winning poet, Gwendolyn Brooks described this place we now find ourselves in her poem ‘truth’.

“And if the sun comes
How shall we greet him?
Shall we not dread him,
Shall we not fear him
After so lengthy a
Session with shade?”

truth

And if sun comes
How shall we greet him?
Shall we not dread him,
Shall we not fear him
After so lengthy a
Session with shade?

Though we have wept for him,
Though we have prayed
All through the night-years—
What if we wake one shimmering morning to
Hear the fierce hammering
Of his firm knuckles
Hard on the door?

Shall we not shudder?—
Shall we not flee
Into the shelter, the dear thick shelter
Of the familiar
Propitious haze?

Sweet is it, sweet is it
To sleep in the coolness
Of snug unawareness.

The dark hangs heavily
Over the eyes.

Gwendolyn Brooks,  ‘Blacks’  Third World Press, 1987

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The week@work: Broken Models

 

This week@work the majority of the stories fell into one category: broken models and attempts to create band aid solutions.

As we’re living longer, the traditional cycle of study, work, retire has been rendered obsolete. We may blame technology for disrupting our work lives, but it’s the human decisions that are realigning the workplace.

In the talent wars, employers entice employees with the opportunity to work ‘out of the office’, yet tether them with ‘workations’. Teachers lacking sufficient wages and benefits participate in the ‘sharing’ economy and solicit donations of vacation days to cope with serious illness. And a university will offer their current and future students a full tuition scholarship to address the burgeoning cost of medical school.

IMG_8767.jpgWe spend our days trying to figure out new ways to extend our lives, maintain our looks and yet we seem to have ignored the reality that our work life might also extend beyond traditional retirement age.

Pavel Krapivin explores ‘The Study, Work, Retire Model Is Broken As We Live Until 100’.

“Much of life over the past century conformed to the three-stage model of study, work, retire. It’s a model that was predicated on reasonably high levels of stability, both in the skills required in the workplace and also the labor market itself.  Training in one field and then having one or two employers for the majority of your working life was commonplace, but it’s a model that is increasingly being challenged.

Rapidly changing technologies have rendered the shelf-life of skills shorter than ever before, while medical advances mean that the majority of children born today will live to 100 years of age.  This longevity will cause ruptures in the three-stage model that dominates the Western world and predicate a transition towards a more multi-stage life that will see working, learning and resting blend into one.”

He identifies six core challenges that set the agenda for future organizational planning: “managing mature workers, flexible working, a multi-generational workforce, a world of options, learning how to learn and a less rigid path.”

grand central.jpgUnfortunately, we’re not doing a very good job of coping with current organization dynamics. Human resource professionals rarely have a seat at the strategic planning table. Each of these challenges involve people.

Louis Hyman identifies human choice as the primary factor in workplace disruption.  ‘It’s Not Technology That’s Disrupting Our Jobs’

“…when we talk about today’s economy, we focus on smartphones, artificial intelligence, apps. Here, too, the inexorable march of technology is thought to be responsible for disrupting traditional work, phasing out the employee with a regular wage or salary and phasing in independent contractors, consultants, temps and freelancers — the so-called gig economy.

But this narrative is wrong. The history of labor shows that technology does not usually drive social change. On the contrary, social change is typically driven by decisions we make about how to organize our world. Only later does technology swoop in, accelerating and consolidating those changes.

…it reminds us that far from being an unavoidable consequence of technological progress, the nature of work always remains a matter of social choice. It is not a result of an algorithm; it is a collection of decisions by corporations and policymakers.”

Again, the human factor. We have a choice.

Our attempts to adjust to change are ‘band aids’, attempts to cover the wounds of a painful workplace structure. Three stories that just made my blood boil this week@work described the concept of ‘workation’ and the continuing plight of underpaid teachers in the U.S.

IMG_2532.jpgTake a minute to view the video segment from Sunday Today, describing the new trend of ‘workations’. Basically you can work anywhere on the planet as long as you meet your goals. The segment, sub-titled ‘Flexible ‘workcations’ let employees stay connected far away from the office’, profiled one professional who has opted to participate in a Friday remote working option offered by her employer.

“The turning point was when I realized my client doesn’t know the difference. As long as I’m answering my emails on time, I’m answering their calls, I’m accessible, they don’t know if I’m in California or if I’m down the street in New York.”

Billed as a way to meet the challenge of providing workplace flexibility, I wondered, as I watched her walk along the beach in California, how many of her colleagues had the financial resources to access this option.

And then there were the two stories of folks who go to work educating our children.

la school.jpgAlia Wong reported ‘Low Pay Has Teachers Flocking to the Sharing Economy’.

“Airbnb, the popular platform that lets people rent out their homes and apartments, released the results of a volunteer survey this week containing the striking statistic that nearly one in 10 of its hosts in the United States is an educator. In some states the trend appears to be even more pronounced—more than a quarter of all Airbnb hosts in Utah and Wisconsin, for example, work as teachers or in education (the company includes in that category administrators and college professors). This is especially noteworthy given that an analysis of census and National Center for Education Statistics figures suggests that just less than 2 percent of adults in the country work as full-time K–12 teachers.

Many of these 45,000-plus educators in the U.S. are presumably using Airbnb to supplement their regular income, as teachers struggle with stagnant, if not declining, pay. The average annual salary for K–12 public-school teachers is roughly $58,000, and they typically spend a sizable chunk of that on classroom supplies integral to their jobs.

The typical teacher host earned $6,500 through Airbnb last year—hardly a negligible boost for financially strapped educators. And for many teachers, that boost is far more appealing than other means of supplementing their incomes.”

Pair that with the story this week of the Florida history teacher diagnosed with cancer who had exhausted his supply of sick leave before his treatment ended. Did his employer step in to help? No, he used social media to request donations of sick leave from colleagues, and was overwhelmed when the response far exceeded the 20 days he had requested.

Understand why my blood is boiling? Not only are teachers using their creativity to supplement their income in order to live, they are now forced to beg for supplemental benefits from other teachers. And that folks tells you a lot about our priorities.

The last story is good news for the medical students at NYU. In a pioneering effort, the school will offer full tuition scholarships to current and future students.

participants-at-nyu-school-of-medicine-2.jpg“The announcement from the medical school’s trustees, leaders, and faculty was delivered this morning to first-year medical students and family members as a surprise ending to the annual White Coat Ceremony, where each new student is presented with a white lab coat to mark the start of their medical education and training.

“Thanks to the extraordinary generosity of our trustees, alumni, and friends, our hope—and expectation—is that by making medical school accessible to a broader range of applicants, we will be a catalyst for transforming medical education nationwide,” says Kenneth G. Langone, chair of the Board of Trustees of NYU Langone Health. The yearly tuition costs covered by the scholarship are $55,018.”

The hope is to diversify the composition of the student body as well as the choice of specialty after graduation.

If we’re now reflecting on our work/life cycle in terms of a century, we’ll need the expertise of these educators and medical professionals to provide the support to achieve success. Perhaps it’s time to reorder our priorities.

This week@work consider the complexity of a 100 year lifetime and imagine what innovations you could apply to replace the broken models.

 

Photo credit: LA Unified courtesy KPCC, White Coat Ceremony courtesy NYU School of Medicine