Are you curious about the people who work for you? Academy award winning producer Brian Grazer thinks you should be. He manages his organization with curiosity, by asking questions. His book, ‘A Curious Mind: The Secret to a Bigger Life’ was released earlier this year and is a memoir of his success and it’s source, listening to the answers.
“If you’re the boss, and you manage by asking questions, you’re laying the foundation for the culture of your company or group.
You’re letting people know that the boss is willing to listen. This isn’t about being “warm” or “friendly”. It’s about understanding how complicated the modern business world is, how indispensable diversity of perspective is, and how hard creative work is.”
The initial reviews of the book focused on the ‘curiosity conversations’ Grazer has utilized throughout his career to network with a variety of folks in his unique quest for lifelong learning. But in the acknowledgements at the end of the book he addresses the reader directly on his purpose in writing ‘A Curious Mind’.
“a book not about my curiosity, but about what curiosity has enabled me to do, about what curiosity can enable anyone to do…”
“I didn’t want to write a book about all the people I’d had conversations with – I wanted to write about the impulse to have those conversations. I wanted to use the conversations to tell a story: the story of my steady discovery of the power of curiosity in my own life.”
For Grazer, it’s not just a hobby, but a commitment to intentionally integrate questioning into both his work and life outside of work.
“For it to be effective, curiosity has to be harnessed to at least two other key traits. First, the ability to pay attention to the answers to your questions – you have to actually absorb whatever it is you’re being curious about…The second trait is the willingness to act.”
In the early chapters he describes the power of curiosity to motivate, spark creativity, and build confidence. He is the ‘bard of curiosity’ sharing his career story intertwined with his capacity for discovery. But it’s in chapter five where the storytelling turns to management advice. “…the human connection that is created by curiosity…Human connection requires sincerity. It requires compassion. It requires trust.”
“Can you really have sincerity, or compassion, or trust, without curiosity?
“I don’t think so. I think when you stop to consider it – when you look at your own experiences at work and at home – what’s so clear is that authentic human connection requires curiosity.”
Here is the ‘gem’ of the book.
“To be a good boss, you have to be curious about the people who work for you.”
How many of you have a BA in business, an MBA or certificate from a prestigious executive management program? Has anyone ever suggested management by curiosity? We have all been taught to listen. And we don’t. But no one ever explained in this way, how critical the right questions are to getting to the fundamentals when decisions are being made.
“I use curiosity every day to help manage people at work…as a tool to build trust and cooperation and engagement.”
“And curiosity is the key to connecting and staying connected.”
Reading ‘A Curious Mind’ reminded me of a quote buried in dialog in the 2012 novel by Mark Helprin, ‘In Sunlight and in Shadow’:
“It’s a defining difference, curiosity. I’ve never known a stupid person who was curious, or a curious person who was stupid.”