#TBT – Revisiting Neil Armstrong’s Commencement Address to the USC Class of 2005

Society’s future will depend on a continuous improvement program on the human character.”

It’s Commencement Season. The famous and wise will helicopter onto college campuses to share soundbites of wisdom and humor with the Class of 2018. Some speeches will be memorable, others immediately forgotten. It’s rare when an address can transcend the emotion of the day; when the speaker has been to the moon and back.

Thirteen years ago, Neil Armstrong, the American astronaut and first person to walk on the moon, addressed the graduating Class of 2005 at the University of Southern California. The man who announced to the world, on a July afternoon in 1969, “Houston, Tranquility Base here. The Eagle has landed.” never mentioned his achievement.

The day was about the graduates. Not about the man who walked on the moon.

But even the youngest family member in attendance knew who was speaking. A little boy climbed up a grassy hill behind a giant screen projecting the event. He hadn’t come to watch TV, but to see the astronaut for himself, in person. This was his connection to dreams beyond. “Mommy, that’s the man who walked on the moon.”

Can you imagine your life defined by one historical, ‘out of this world’ event?

There are few things today that take our breath away. We’ve forgotten the mysteries of space travel as we contemplate only the familiar. We go about our work day as a space station circles above, with no thought of the explorers at work outside our atmosphere.

On May 13, 2005, the parents, graduates, faculty and staff shared an historic moment with a legend. And the legend expressed his doubts about his ability to give advice.

“I feel a sense of discomfort in that responsibility as it requires more confidence than I possess to assume that my personal convictions deserve your attention.”

He encouraged the graduates to “appreciate the elegance of simplicity” and continued his address following his own advice.

“The single observation I would offer for your consideration is that some things are beyond your control. You can lose your health to illness or accident, you can lose your wealth to all manner of unpredictable sources.

What is not easily stolen from you without your cooperation is your principles and your values. They are your most precious possessions and, if carefully selected and nurtured, will well serve you and your fellow man.

Society’s future will depend on a continuous improvement program on the human character. What will the future bring? I don’t know, but it will be exciting.”

His challenge to us all is to lead a life of continuous learning and continuous improvement, even after you have achieved your ‘signature’ career experience.

 

 

“Discover who you are – not who you are supposed to be” Larry Ellison@USC

In all the meetings I have had with folks about career choice, the number one topic, by a landslide, is how to manage the expectations of others: family members, mentors, friends and colleagues.

“My parents want me to major in ‘x’, and apply to ‘y’, but my passion is in ‘z’. How do I get them to understand my decision?”

On Friday, at the University of Southern California, Larry Ellison drew on his personal experience to address the topic. I hope the parents were listening. I guarantee members of the Class of 2016 were texting quotes.

He began where most career conversations start. Recalling his early aspirations to attend USC Medical School, he began to realize that his family’s conviction that he become a doctor was not his own. “Their dreams became my dreams.”

And it wasn’t long before he “became painfully aware that he couldn’t make himself study something that didn’t interest me.”

The power of parental/family influence on career choice can provide either a scaffolding of support or a detour of unending disappointments.

Here’s the thing, the next great innovation is yet to be discovered. The next emerging market is yet to be identified. Categories of new job titles are yet to be defined.

So we fall back on what we know, and what society values as acceptable professions.

In Ellison’s narrative, he dropped out of college and took on a “a couple of jobs I loved and one that was fun”: river guide, rock climbing instructor and computer programmer. It was in the world of technology that he found the link to the same kind of satisfaction he had found solving math problems and playing chess.

But as he incrementally travelled toward his dream job, he found he was unable to live up to the expectations of others.

At the urging of his wife, he returned to college, to pursue his degree. The only course he remembered was a sailing class at Berkeley. The beginning of his love affair with the Pacific Ocean marked the end of the one with his wife, who viewed him as irresponsible, and lacking in ambition. “She kicked me out, and then she divorced me.”

“This was a pivotal moment in my life… Once again, I was unable to live up to the expectations of others.

But this time I was not disappointed in myself for failing to be the person they thought I should be. Their dreams and my dreams were different. I would never confuse the two of them again.

I had discovered things that I loved: the Sierras, Yosemite, the Pacific Ocean. These natural wonders brought me great joy and happiness, and would for the rest of my life. I had an interesting job programming computers and more money than I needed.

For the first time I was certain I was going to survive in this world.

A huge burden of fear had been lifted. I’ll never forget that moment. It was a time for rejoicing.”

Ellison’s career path accelerated along the trajectory of Silicon Valley’s early days, as he tried to find a job he loved as much as sailing. He founded Oracle Corporation, built on his ‘crazy idea’ of constructing a commercialized relational database, and the rest is history.

I spent thirteen years on the USC campus, working with students and alumni as they wrestled with career decisions and connected the mosaic of past experience into a plan for the future. There is no better advice for folks@work or those just starting out than the shared wisdom of Mr. Ellison.

“Each of you has a chance to discover who you are and not who you are supposed to be.

Don’t be afraid to experiment, and try lots of different things. And don’t let the experts discourage you when you challenge the status quo.”

The week@work – leadership, lawyers, student loans & the economy

What makes a great leader or a great lawyer? What’s the best strategy to retire student debt? This week@work surveys articles that provide some answers, and as the economy continues to strengthen, offers some practical advice on career advancement.

Joshua Rothman wrote ‘Shut Up and Sit Down: Why the leadership industry rules’ for The New Yorker. He gives us a quick tutorial on the history of leadership, why we value the concept, but are so often disappointed in the people. He alludes to the current presidential contest, and then focuses on change in both our expectations of leaders, and the roles they play in contemporary organizations.Print

“In recent years, technological and economic changes like social media and globalization have made leaders less powerful.

Leaders used to be titanic and individual; now they’re faceless guiders of processes. Once, only the people in charge could lead; now anyone can lead “emergently.” The focus has shifted from the small number of people who have been designated as leaders to the background systems that produce and select leaders in the first place.

Leaders, moreover, used to command; now they suggest. Conceptually, at least, leadership and power have been decoupled.

To some extent, leaders are storytellers; really, though, they are characters in stories. They play leading roles, but in dramas they can’t predict and don’t always understand. Because the serialized drama of history is bigger than any one character’s arc, leaders can’t guarantee our ultimate narrative satisfaction. Because events, on the whole, are more protean than people, leaders grow less satisfying with time, as the stories they’re ready to tell diverge from the stories we want to hear. And, because our desire for a coherent vision of the world is bottomless, our hunger for leadership is insatiable, too. Leaders make the world more sensible, but never sensible enough.”

The New York Times profiled two women who chose law as their profession and took divergent, pioneering paths to achieve success. What makes a good lawyer? Meet Kimberley Chongyong Motley and Damaris Hernandez.

David Jolly profiled Ms. Motley, who has been practicing her profession in Afghanistan for close to eight years and was recently the subject of an award winning documentary, ‘Motley’s Law’.

image.adapt.990.high.kimberley_motley_05feb2016_portrait.1454770287607“Ms. Motley, 40, a Marquette University Law School graduate, had never before traveled overseas when she enrolled in a Justice Department program to train Afghan lawyers and flew to one of the world’s more dangerous places.

After her nine-month assignment, she did not return home to Milwaukee, instead hanging out her own shingle in Kabul. She studied Shariah, the Islamic code that lies beneath the fragile new Afghan Constitution, and she established herself as the only foreign litigator in one of the world’s most conservative and male-dominated cultures.

Ms. Motley says she makes a point of closely studying the cultures of both Afghanistan and the courtroom. “I’m a sort of legal archaeologist,” she said. “I try to uncover laws that have not been used, and then use them for the benefit of my clients.”

Damaris Hernandez was recently promoted to partner at the firm Cravath, Swaine & Moore, becoming the first Latina to reach that position. Elizabeth Olson tells her story as a first generation college student, who advanced in her career with the support of a unique scholarship at NYU.

Hernandez web.jpg

That achievement is an acknowledgment of her talent and hard work. But the story of her route to the top also reveals how much more complex the journey is for minorities and women than for the white men who overwhelmingly dominate the firms. Skill is only one of the keys. Being able to navigate unspoken rules is at least as important.

“When I was the only one of color or the only woman in the room, I had the confidence to believe in my ability,” said Ms. Hernández, 36, describing the advantages of the program to her. “When you are the first, you need someone to have your back.”

Over the last decade and a half, she and 100 others who attended the New York University School of Law received that support from a scholarship program that paid their full tuition and also gave them access to a network of luminaries including federal judges, law firm partners and even Supreme Court justices.”

If you are seeking ways to reduce your student loan obligation, NPR’s Yuki Noguchi offers ‘Strategies For When You’re Starting Out Saddled With Student Debt’. It’s not just about individual liability, but also the long term impact on career choice and economic growth.

“Experts say studies show rising student debt is limiting peoples’ career options. They decide against graduate school. Or feel they can’t afford lower-paying public service jobs or the risk of starting a new business. That’s a problem, because new companies create new jobs.”

University Park campus of the University of Southern California

This past week the University of  Southern California announced a tuition increase that will bring the annual bill to over $51,000. Financing college involves loans as part of the  package. Having a repayment strategy is critical to long term career success.

“Chris Costello, CEO of Blooom, a personal finance advice firm targeting lower-net-worth people, advises his firm’s clients to tackle student debt with this strategy.

First, if your employer matches contributions to a retirement plan, such as a 401(k) or 403(b), max out on the matching contributions.

After maxing out on the matching contributions, pay off the debt with the lowest balance.

Check to see if you can qualify for loan forgiveness, refinancing or debt consolidation.

Do not incur new debts: in other words, live below your means.”

Chico Harlan of The Washington Post reported on the latest figures released by the U.S. Labor Department on Friday.

“U.S. employers continued their rapid hiring in February, new government data showed Friday, a sign of the nation’s economic durability during a tumultuous global slowdown.

The U.S. added 242,000 jobs as the unemployment rate held at 4.9 percent, the lowest mark during the seven-year recovery from the Great Recession.

That pace, consistent with gains over the last year, indicates Americans are returning rapidly to the labor force, helped by steady consumer spending that is bolstering demand and prompting employers to expand their workforces. In data released Friday by the Department of Labor, sluggish wages provided the only disappointing note — a signal that labor market still has room to improve.”

Two other articles of interest this week:

’15 things successful 20-somethings do in their spare time’ by Jacquelyn Smith and Rachel Gillett for Business Insider

‘How to Advance In Your Career Without Becoming A Workaholic’ by Lisa Evans for Fast Company

 

 

 

 

 

 

workthoughts@one

Happy Groundhog Day! A day immortalized in the 1993 Bill Murray movie, as our national holiday of second chances.

I launched ‘workthoughts’ a year ago, on Groundhog Day, because I believed a blog about work should consider career evolution, lifelong learning and several second chances. It was never meant to be a place to find a job, rather a place to consider choices, share ideas and reconnect with dreams.

‘Workthoughts’ had its origin in a Tuesday afternoon course I taught for college students who were employed as interns for the semester. Most arrived thinking it was a waste of time, an added commitment to an already crowded schedule of classes, commuting and work.

As the semester progressed we dealt with the situations that develop in any workplace: disconnect in expectations, dysfunctional communications, poor leadership, lack of meaningful assignments, and recognition. We also talked about the bigger picture: global trends, leadership, teamwork, generations in the workplace, diversity and gender issues, work/life balance. It was about the humanities and social sciences, and building relationships with mentors, colleagues and clients.

“What would you do if you were stuck in one place and everything was exactly the same and nothing that you did mattered?” (Bill Murray, Groundhog Day)

Success@work begins with a clear understanding of self and a broad knowledge of the world@work. How can you connect the dots if you’re stuck in one place, everything is exactly the same and nothing you do matters?

‘Workthoughts’ provides weekly supplements in the humanities with the ‘Friday Poem’, sampling a variety of lyrical interpretations of work, and ‘The Saturday Read’, a book or long form article recommendation to illuminate the work experience and offer alternate views to problem solving. The ‘week@work’ summarizes selected stories from a variety of journalists and experts. And in-between are the conversations about fun, joy, success, and failure @work.

Work is about relationships. We build them, not on the technical aspects of the work to be accomplished, but on the human connections that grow beyond, in shared interests and experience.

Thank you to all who have connected and shared your ‘workthoughts’ this year. And thank you to all the alumni of MDA 250 – who stay connected, continue to inspire, and know the value of second chances.

 

 

Leadership: When arrogance trumps common sense, no one wins

There are memories of life @work that are etched in your brain forever. One of those for me was the morning I received a call from one of my managers. A member of our team had walked into a location late at night, inebriated, and punched a security guard when he was denied access to the building.

This sounds like one of those exercises created by consultants for leadership assessment. What would you do?

It’s not a far fetched scenario and it’s one that many of us will encounter in the course of our career.  Today, in a very public way, the leadership team at the University of Southern California is forced to address a similar situation with their head football coach. And it’s heartbreaking because arrogance trumped common sense.

I do not know Steve Sarkisian, the head football coach at USC. But I do have another memory @work when I was invited to be a guest coach for a day with the USC women’s volleyball team. I joined the team for dinner prior to the match in the athlete’s dining hall. It was past the normal dining hours and the only folks in the room were the volleyball team, coaches and at another table, Steve Sarkisian with Matt Leinart. At the time, Matt was the starting quarterback and Steve was his position coach.

What I observed that evening was a coach committed to his player, taking the time to sit, listen and offer advice and counsel. They were there when we arrived and there when we left. Given the circus atmosphere around NCAA Division I football, this quiet moment formed my perception of Steve Sarkisian.

Many years have passed. The pressure on Division I coaches has increased. Coach Sarkisian accepted a head coaching job at the University of Washington. Matt Leinart was drafted into the NFL. The coach returned to USC and Matt is now a sportscaster for Fox Sports.

Coach Sarkisian’s days @work pass in the glare of media in a town where there are no NFL teams. It’s difficult to imagine the pressure on both players and coaches to perform at a consistent level each week in an environment where losing is never an option and every decision is questioned.

There was an incident in August at a fundraising event. Yesterday, another. And now, former players from UW are sharing memories@work on social media of other incidents. It may be cathartic for them to ‘pile on’ at this point, but where is the humanity that separates a college athlete from a tackle dummy?

You may argue that folks fear retribution, loss of scholarship, lack of playing time and a missed opportunity to play on Sunday. But these are the ‘big guys’ that employers clamor to hire because of their team and leadership skills. Leading from behind carries far less risk than a conspiracy of silence. And can we not forget we are talking about the health of a human being here?

And then there are the adults, the stewards of the workplace community, the folks who are paid for their leadership skills: emotional intelligence, listening, taking action. There are few public details, so innuendo will fill in for facts. But in an environment so preoccupied with rankings, success and winning, we are witnessing an epic leadership fail when it came to empathy toward a key member of the Trojan family.

When you fumble the football, it’s difficult to recover. For the USC leadership team, the clock may have run out. But I hope there is an overtime opportunity for Coach Sarkisian and that he gets well and returns to pursue his dream job.

What did I do? I followed the facts. My team member was going through a divorce and his partner had just denied him visitation with his toddler children. It didn’t justify his behavior. But it did provide a context for a leadership response. The day of the incident he entered rehab, knowing the alternative was losing his job. When he returned to work, he worked every day to stay sober and continued to add value to the organization.

Leading is difficult. But the most valuable assets a leader can possess are a catalog of memories@work and common sense. When it comes to the really tough, human issues @work, there is no proxy for common sense.

The LA Times Festival of Books 2003 & David Halberstam

There’s a book festival this weekend in LA and one of my favorite writers will be missing. Eight years ago next week, Pulitzer Prize winning journalist and author David Halberstam died in a car crash in Menlo Park, California on his way to conduct an interview for his next book.

I thought it would be a good day to share my ‘memories at a distance’ of a journalist whose work continues to educate and inspire.

I first heard Mr. Halberstam speak at the University of Southern California commencement. His remarks were measured as he sought to reassure the Class of 2002; the first graduating class after 9/11. Words that are as relevant today as they were on that  May morning in South Central LA.

“We should, after all, all be aware of the blessings of our lives. The truth today, which I suspect you already know, is that you are among the fortunate of your generation. You have been given a priceless education in an age where work is increasingly defined not by muscularity but by intelligence, and therefore you are already advantaged. More, you have not only been given an exceptional education, but perhaps more importantly, you have been part of a rare community where the intellectual process is valued not just for what it can do for you economically but as an end in itself. Learning is not just a tool to bring you a better income; learning is an ongoing, never-ending process designed to bring you a fuller and richer life.

In addition, you are fortunate enough to live in an affluent, blessed society, not merely the strongest, but the freest society in the world. Our courts continue to uphold the inherent rights of ordinary citizens to seek the highest levels of personal freedom imaginable. In this country as in no other that I know of, ordinary people have the right to reinvent themselves to become the person of their dreams and not to live as prisoners of a more stratified, more hierarchical past. In America we have the right to choose who and what we want to be: to choose if we so want, any profession, any venue, any name.”

The next time I heard David Halberstam speak was on the UCLA campus in 2003.

I have this small yellow spiral notebook with blotched ink notes from the LA Times Festival of Books in 2003. I attended as many panels as I could fit, purchased cassette recordings of those I missed (it was the dark ages), and stood in line to garner author signatures in newly release titles. I took copious notes at every panel including one moderated by Marie Arana, (then book editor of The Washington Post), with authors Carolyn See, Terry Brooks and George Pelecanos. At the end of the day, in my notebook, there is only the title and the names of the panelists for ‘The Politics of Sport’. I couldn’t multitask. I could only listen as three literary lions shared their thoughts with a packed auditorium audience.

Author Gay Talese moderated the panel with Mr. Halberstam and George Plimpton. There were 322 other authors at the festival that weekend, but this discussion brought together three authors whose careers included journalism, war, media, sports, politics, civil rights and the founding of a major literary review. If you are looking for a book to read this weekend here are three of my picks, one from each author:

David Halberstam   ‘The Best and the Brightest’

George Plimpton   ‘Paper Lion’

Gay Talese   ‘The Kingdom and the Power’

The 20th annual LA Times Festival of Books takes place this weekend in Los Angeles on the campus of The University of Southern California. It’s the largest event centered on books in the country, showcasing fiction, non-fiction, travel, cooking, politics and biography.

It’s an opportunity to create an intellectual memory, stock your library for the coming months, and continue the never-ending process of learning to bring you a fuller and richer life.