The Friday Poem “Hope” is the thing with feathers by Emily Dickinson

What do we have if we don’t have hope?

In December, U.S. First Lady Michelle Obama was interviewed by Oprah Winfrey. One of the most stunning, yet relatable, quotes concerned ‘hope’- the promise of her husband’s presidential campaign eight years ago.

“I think that we feel the difference now. See, now we’re feeling what not having hope feels like. 

“Hope is necessary. It’s a necessary concept, and Barack didn’t just talk about hope because he thought it was just a nice slogan to get votes.”

“What else do you have, if you don’t have hope? What do you give your kids if you can’t give them hope?”

The Friday poem this week is from the nineteenth century American poet, Emily Dickinson – because we all could use a little hope “perched in our soul” in this new year.

“Hope” is the thing with feathers

“Hope” is the thing with feathers –
That perches in the soul –
And sings the tune without the words –
And never stops – at all –

And sweetest – in the Gale – is heard –
And sore must be the storm –
That could abash the little Bird
That kept so many warm –

I’ve heard it in the chillest land –
And on the strangest Sea –
Yet – never – in Extremity,
It asked a crumb – of me.

Emily Dickinson ‘The Poems of Emily Dickinson’ edited by R.W. Franklin

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The Friday Poem ‘Night Journey’ by Theodore Roethke

We will catch our breath if only we can make it to the holiday weekend. Rushing from work to catch the train, bus or plane we are singularly focused on our destination.

The Friday Poem this week comes from poet Theodore Roethke. ‘Night Journey’ from his ‘Collected Poems’ is a reminder to look out the window and take in the view.

“I stay up half the night. To see the land I love.”

“Poet and writer James Dickey once named Roethke the greatest of all American poets: “I don’t see anyone else that has the kind of deep, gut vitality that Roethke’s got. Whitman was a great poet, but he’s no competition for Roethke.”

The publication of Collected Poems in 1966 brought renewed interest in Roethke and prompted illuminating overviews of his work.”

Night Journey

Now as the train bears west,
Its rhythm rocks the earth,
And from my Pullman berth
I stare into the night
While others take their rest.
Bridges of iron lace,
A suddenness of trees,
A lap of mountain mist
All cross my line of sight,
Then a bleak wasted place,
And a lake below my knees.
Full on my neck I feel
The straining at a curve;
My muscles move with steel,
I wake in every nerve.
I watch a beacon swing
From dark to blazing bright;
We thunder through ravines
And gullies washed with light.
Beyond the mountain pass
Mist deepens on the pane;
We rush into a rain
That rattles double glass.
Wheels shake the roadbed stone,
The pistons jerk and shove,
I stay up half the night.
To see the land I love.

Theodore Roethke from ‘Theodore Roethke: Selected Poems’

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The Friday Poem ‘Introduction to Poetry’ by Billy Collins

When I first started ‘workthoughts’ almost two years ago, I wanted to include a weekly poem or lyric. A colleague had once shared her secret of success@work, “I start my day reading a poem”.

I believe we all become a bit more creative when we discover the world through a poet’s eyes. Why don’t more of us include poetry in our work lives?

Former U.S. Poet Laureate Billy Collins shared his opinion in an interview to Ben Yakas of gothamist.com.

“…the teaching of poetry is often brutally centered on interpretation. This gives teachers power because they kind of “know the answer.” And I think there’s a streak of sadism in it as well as they watch students get the wrong answer by guessing.”

In October, Mr. Collins published his 12th book of poetry, ‘The Rain in Portugal’. The Friday Poem this week is from his first collection, ‘The Apple That Astonished Paris’, and is for all of you whose early love of poetry was extinguished by an overzealous pursuit of analysis.

Introduction to Poetry 

I ask them to take a poem
and hold it up to the light
like a color slide

or press an ear against its hive.

I say drop a mouse into a poem
and watch him probe his way out,

or walk inside the poem’s room
and feel the walls for a light switch.

I want them to waterski
across the surface of a poem
waving at the author’s name on the shore.

But all they want to do
is tie the poem to a chair with rope
and torture a confession out of it.

They begin beating it with a hose
to find out what it really means.

Billy Collins from ‘The Apple That Astonished Paris’ 1988

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The Friday Poem ‘Voice’ by Jeffrey Brown

 

Walking west on 40th Street, between 7th & 8th, you pass the entrance to the CCNY Graduate School of Journalism. In the space of a city block, those aspiring to pursue a career reporting the news, cross paths with the the best in the field @work in The New York Times building.

There was a time when the most trusted man in America was a television journalist. Today, journalists across the globe find themselves at risk when reporting the truth. ‘Fake news’ sites proliferate where fiction replaces fact.

Lost in the cacophony of the latest news cycle is the value professional journalists provide in our society; collecting and communicating information that empowers the rest of us to make the best decisions.

This week, The Friday Poem is for those who follow their dream to newsrooms around the corner, and around the world. ‘Voice’ was written by NPR journalist and poet, Jeffrey Brown.

Voice

for Robert MacNeil and Jim Lehrer

There are those with a voice so rich,

so bell-strong, time chiseled, and alive

they can read the phone book and

you will hear the deeds and failings

in every name, the laughter and wailing

of ghosts who inhabit each address,

the infinite possibility

 

in every number. There are those

with a voice that rich, he says –

the lucky ones. But that is not us.

We open our mouths and out comes a

small, high sound, cracking midsentence,

straining to tell the story we know

to be true. There are things you can do:

 

Learn to breathe. Stand up straight and

let the air flow through you, belly to

chest and into the mask of your face.

Take a bit of chocolate, sip on your

coffee – excite the senses. Imagine

the people in their hoes hungry for

dinner and for news of the world.

 

Underline phrases, emphasize what

should be emphasized, diminish

the less important. Decide what is

important. Be sure you understand

the meaning of what you are to say.

Do not yell, do not whisper, look ahead,

not down, fill your lungs, open your mouth

 

and speak. The Zen master says “You

find your voice when you find yourself.”

But that, too, is not for us. (Who knows

What else you’ll find there? he laughs).

Better to listen to that voice

as though from afar, as though it

is not yours. Then speak again.

Jeffrey Brown from ‘The News:Poems’ 2015

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‘Why do I have an intern?’ Learning from the most junior person in the room

What did you learn from your intern this fall? That is the question. If an answer doesn’t come quickly to mind, you may want to ask ‘Why do I have an intern?’ before you hire a new one for spring.

One of the most disappointing, dispiriting experiences of my time mentoring university students employed as interns came at the end of the semester when we asked employers to submit an evaluation of the intern’s performance. Most had to be tracked down via text,  email, and voice mail before a perfunctory form was returned with a checkmark for ‘exceptional’, ‘good’ or ‘needs improvement’. It was the rare manager (1 in 50) who would actually take the time to share valuable, actionable feedback.

At the beginning of each semester, concurrent with the start of a new internship, you could illuminate a major city with the energy emanating from students about to embark on a new experience. As the weeks went by, the lights dimmed, as one by one, intern’s dreams fell short when tested in practice. In many cases it seemed that the intern was a ‘vanity’ addition to one’s entourage vs. a potential contributor to a strategic mission.

Here’s the thing. Most of these students were committing 10-15 hours of ‘unpaid’ time to their internship. In the majority of cases interns were balancing a full course load of 16-18 credits and a part-time paid position. Social life was the first casualty, but a worthy trade-off for the opportunity to gain valuable, ‘career related’ work experience.

With this level of commitment, why is there such a major disconnect in expectations between employers and interns?

In many cases the ‘unpaid’ label results in a lack of respect. Little thought goes into anticipating and planning the internship assignments.

A successful internship program/relationship is built on clearly communicated expectations and on-going follow-up/ feedback.

Why do you hire an intern? Perhaps to breathe some fresh air into the room. Maybe to keep you aligned with your values. Most important, to help you connect with your emerging customer cohort.

Victor Ho, C.E.O. of FiveStars was interviewed by Adam Bryant for his weekly ‘Corner Office’ column in The New York Times. Reflecting back on his experience, he shared

“…the strongest lesson I learned at McKinsey that I now share with every single new hire is what they call the “obligation to dissent.” It means that the youngest, most junior person in any given meeting is the most capable to disagree with the most senior person in the room.

So if I hire an intern, that intern is the most qualified person in the company to say, “Victor, I heard this was your mission, your values, and these things are off.” That’s just because the more removed you are, the less you drink the Kool-Aid. You have a fresh perspective.”

Before your fall intern departs, skip the cake, and use the the time for a face to face conversation about what you both learned over the past four months. Offer feedback that will guide your intern through to the next step in their career.

When you are interviewing your spring candidates, look for the most qualified person with “the obligation to dissent”.  Ask yourself ‘How can I structure the experience to maximize individual contribution and encourage interaction?’

Why do I hire an intern? To learn, and reconnect to the core aspirational organization values.

 

The week@work:’post-truth’, Facebook’s ‘news feed’, Gwen Ifill, a new leader @Lincoln Center, & Udacity’s tech job tryouts

This past week@work Oxford Dictionaries declared ‘post-truth’ the 2016 word of the year, and Facebook’s Mark Zuckerberg realized his job description included a responsibility to combat fake news. In contrast, the week marked the death of an authentic journalist, PBS NewsHour co-anchor Gwen Ifill. Lincoln Center chose a new leader from academia and MOOC provider, Udacity announced tech job tryouts.

On Wednesday, the BBC reported “Oxford Dictionaries has declared “post-truth” as its 2016 international word of the year, reflecting what it called a “highly-charged” political 12 months.

It is defined as an adjective relating to circumstances in which objective facts are less influential in shaping public opinion than emotional appeals.

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Oxford Dictionaries says post-truth is thought to have been first used in 1992. However, it says the frequency of its usage increased by 2,000% in 2016 compared with last year.”

The Economist explored ‘post-truth’ in ‘The Art of the Lie’.

“The term picks out the heart of what is new: that truth is not falsified, or contested, but of secondary importance…

Post-truth politics has many parents. Some are noble. The questioning of institutions and received wisdom is a democratic virtue. A sceptical lack of deference towards leaders is the first step to reform. The collapse of communism was hastened because brave people were prepared to challenge the official propaganda.

Post-truth has also been abetted by the evolution of the media… The fragmentation of news sources has created an atomised world in which lies, rumour and gossip spread with alarming speed. Lies that are widely shared online within a network, whose members trust each other more than they trust any mainstream-media source, can quickly take on the appearance of truth. Presented with evidence that contradicts a belief that is dearly held, people have a tendency to ditch the facts first. Well-intentioned journalistic practices bear blame too. The pursuit of “fairness” in reporting often creates phoney balance at the expense of truth.”

The New Yorker contributor, Nathan Heller examined one example of the phenomena in ‘The Failure of Facebook Democracy’.

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“The unexpected election of Donald Trump is said to owe debts to both niche extremism and rampant misinformation. Facebook, the most pervasive of the social networks, has received much scrutiny and blame. During the final weeks of the campaigns, it grew apparent that the site’s “news” algorithm—a mechanism that trawls posts from one’s online friends and rank-displays those deemed of interest—was not distinguishing between real news and false information: the sort of tall tales, groundless conspiracy theories, and oppositional propaganda that, in the Cenozoic era, circulated mainly via forwarded e-mails.

Facebook is not the only network to have trafficked phony news, but its numbers have been striking. A much-cited Pew survey, released in May, suggested that forty-four per cent of the general population used Facebook as a news source, a figure unrivalled by other social networks. An analysis this week by Craig Silverman, of BuzzFeed, found that the twenty top-performing fake news stories on the network outperformed the twenty top real-news stories during the final three months before the election—and that seventeen of those fakes favored the Trump campaign.

If a majority of Americans are getting their news from Facebook, then Facebook surely has a civic obligation to insure the information it disseminates is sound.”

Which brings us to the initial response from Facebook founder/CEO Mark Zuckerberg.

“Identifying the ‘truth’ is complicated.”

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On Friday, he posted details of the projects in place to address the issue.

“A lot of you have asked what we’re doing about misinformation, so I wanted to give an update.

The bottom line is: we take misinformation seriously. Our goal is to connect people with the stories they find most meaningful, and we know people want accurate information. We’ve been working on this problem for a long time and we take this responsibility seriously. We’ve made significant progress, but there is more work to be done.”

Buried in paragraph four was this nugget that seemed to transfer ownership from the corporation to the community, ignoring a leader’s civic obligation.

“We do not want to be arbiters of truth ourselves, but instead rely on our community and trusted third parties.”

Contrast this approach to the definition of the role of a journalist, courtesy of the American Press Institute.

“The journalist places the public good above all else and uses certain methods – the foundation of which is a discipline of verification – to gather and assess what he or she finds.”

So let’s return to the days of ‘truth’ and remember the contribution of journalist Gwen Ifill through the eyes of two colleagues.

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‘What Gwen Ifill Knew About Race in America’  by Jeffrey Goldberg “An insufficient number of people have recognized what is obvious. Gwen’s death is a punishing blow to her family, and to her wide circle of friends, to her colleagues and to her viewers. But it is also a cruel blow to her profession, which hasn’t recently covered itself in glory. And it’s an especially cruel blow to her lovely nation, which is right now in need of her bravery, her farsightedness, and her willingness to tell the truth. Hers is an incalculable loss.”

‘The Life and Example of Gwen Ifill’ by David Brooks “Gwen worked in a tough business, and being an African-American woman in that business brought its own hardships and scars, but Gwen’s smile did not hold back. Her whole personality was the opposite of reticent, and timidity was a stranger to her. When the Ifill incandescence came at you, you were getting human connection full-bore.

I suppose every profession has a few people like this, people who love the whole profession, who pay compliments when its standards are met and who are tough when they are not.

Gwen’s death merits a bit of the reaction that greeted the death of the writer Samuel Johnson centuries ago: She has left a chasm, which nobody else can fill up and which nobody has a tendency to fill.

Now that Gwen is dead, who is the next best thing? There’s nobody. There are many great people who will follow her example. But nobody quite reminds you of Gwen.”

In other news this week@work:

‘Debora L. Spar, Barnard President, to Lead Lincoln Center’Michael Cooper for The New York Times  “In appointing Ms. Spar, who is also an author and a former Harvard Business School professor, Lincoln Center’s board looked beyond arts administration circles and decided to tap someone with experience running a large nonprofit and with a track record of raising money for capital projects — skills that could prove useful as the renovation proceeds.”

Mr. Cooper reported in a related story that you may want to share with the aspiring musicians in your life, ‘It’s Official: Many Orchestras Are Now Charities’.

‘Udacity, an Online Learning Start-Up, Offers Tech Job Trials’Steve Lohr for The New York Times “The program, called Blitz, provides what is essentially a brief contract assignment, much like an internship. Employers tell Udacity the skills they need, and Udacity suggests a single candidate or a few. For the contract assignment, which usually lasts about three months, Udacity takes a fee worth 10 to 20 percent of the worker’s salary. If the person is then hired, Udacity does not collect any other fees, such as a finder’s fee.

The Blitz initiative and Udacity’s evolution point to the role that nontraditional education organizations might play in addressing the needs of workers and employers in the fast-changing labor market for technology skills.”

In closing this week of work, I am still trying to clear the fog in my brain and understand ‘post truth’. I reside in the real word, but apparently it’s changing. What does work look like when words hold no meaning?

I’ll end with classicist Mary Beard‘s reflection on the U.S. election.

“Trump and Trump’s policies are truly ghastly, but you have to face the fact that a very large number of people actually voted for him. What is more, resentment at “the elite” has morphed into a proud contempt for truth, expertise and knowledge – not unlike Michael Gove’s jibe at “experts” before the Brexit vote. And in the broader context of political rhetoric, the idea that he won’t be as bad as he claimed is more, rather than less, worrying. I thought that the conciliatory speech was the worst thing I had heard all evening. The idea that he could be thanking Clinton for her service to the country (“I mean that very sincerely”) and be speaking of “binding the wounds of division” – when only the day before he’d promised to impeach her and poured salt into the very wounds he was now promising to heal – beggars belief. It has nothing to do with being “gracious” (as the television pundits had it), and everything to do with words not meaning anything. It was precisely what ancient rhetorical and political theorists feared almost more than anything else: that speech might not be true, and the corrosive effect of that on popular power.”

 

Photo credits: Facebook Menlo Park HQ courtesy of Facebook Newsroom Media Gallery, Mark Zuckerberg from his Facebook page, Gwen Iffil/Morry Gash AP

 

 

The week@work – good lives without good jobs?, good vs. great leaders, Yahoo hacked, and are university rankings hurting higher ed?

The workplace is changing, and politicians are beginning to recognize the impact of the shift on long term policy planning. This week@work a ‘think tank’ fellow considered the possibility of good lives without good jobs, a professor found leadership is not a continuum, Yahoo announced 500 million users accounts were hacked, and Irish universities missed the top tier of international schools for the first time, generating a debate on the value of global rankings.

New America Fellow, Michael Lind suggested “Politicians should tell working Americans what they need to hear, not what they want to hear. And what they need to hear is that it is possible for all Americans to have good lives, even if they can’t all have good jobs.”

Writing in The New York Times Sunday Review he asked, ‘Can You Have a Good Life if You Don’t Have a Good Job?’

“…the political problem remains. Even if center-left and center-right policy wonks agree that the goal should be good lives for all workers, even those with bad jobs, many Americans do not agree, to judge from the rhetoric of politicians, who know their audiences well. The replacement of a world in which one or a few lifetime jobs in a paternalistic company that provided benefits during your working life and a pension after your retirement by a future in which individuals struggle to survive by piecing together “gigs” and “tasks” with a bewildering variety of federal, state and local social programs may strike many workers as a dystopian nightmare. The price of increased flexibility may be increased stress.

The unelected policy experts who envision a future of multiple job types and a greater, if hidden, role for government in maintaining minimum incomes and providing health and retirement benefits are essentially right. The elements of a “good job” — adequate income, health insurance and retirement benefits — that were once combined in the package that a Detroit automobile manufacturer provided to a unionized male steelworker in 1950 are likely to be provided, for most American workers now, by some combination of employer and government.

Until most American workers are persuaded that they will not be worse off in a system characterized by flexible work arrangements and partly socialized benefits, they may continue to make unrealistic demands that 21st century politicians restore something like the occupational structure of the 20th century.”

Which of the folks vying for U.S. President will have the courage to deliver this message? It may depend on their leadership style. Professor James R. Bailey of George Washington University’s School of Business examined ‘The Difference Between Good Leaders and Great Ones’ for HBR digital.

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“That anyone can develop as a leader is not in question. What I dispute is the stubborn resolve that great and good are points along the same stream. That just isn’t so. Great leadership and good leadership have distinctly different characteristics and paths. Leadership is not one-dimensional. It can be great and good, or one but not the other, or neither.

The tug between great and good leadership is one of perpetual and dynamic coexistence. There is great — a force that is often inexplicable, occasionally irrational, and, importantly, intermittently ungovernable. Then there is good — a direction that is north-star true, providing the point of values of mutual benefit.

It’s natural to think of leadership as running from one end to the other. To do so, though, is to mistake what great and good leadership are. They’re fundamentally different. Separating them, thus upending the ever-convenient continuum, seems counterintuitive. But it’s absolutely necessary for understanding the very elements that explain leadership’s operation and impact. Great can be vital but destructive; good can be compassionate but impotent. The coexistence of the two is the best hope for leadership — without good we should fear.”

Switching gears, to privacy – it came as no surprise when Yahoo announced a massive data breach. Kara Swisher reported for recode in advance of the public disclosure.

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“Earlier this summer, Yahoo said it was investigating a data breach in which hackers claimed to have access to 200 million user accounts and one was selling them online. “It’s as bad as that,” said one source. “Worse, really.” 

…this hack, said sources, which became known in August when an infamous cybercriminal named “Peace” claimed on a website that he was selling credentials of 200 million Yahoo users from 2012 on the dark web for just over $1,800. The data allegedly included user names, easily decrypted passwords and personal information like birth dates and other email addresses.

At the time, Yahoo said it was “aware of the claim,” but the company declined to say if it was legitimate and said that it was investigating the information. But it did not issue a call for a password reset to users. Now, said sources, Yahoo might have to, although it will be a case of too little, too late.”

Over 500 million accounts have been reported hacked…about that earlier article on good/great leadership and “another blemish on the record of CEO Marissa Mayer”.

On campus, this week@work, university presidents and deans awaited the verdict of the annual ‘World University Rankings’.

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Grainne Loughran reported on the implications of the new rankings for The Irish Times.

“Another week, another set of university rankings as the Times Higher Education releases it league table. It follows others recently published by Quacquarelli Symonds (QS) and the Academic Ranking of World Universities (Shanghai).

The organisations may differ, but the pattern is broadly the same: Ireland’s best higher education institutions are in free-fall.

The decline in rankings has been alarming university presidents for the past six years. But while rankings are of significant reputational importance worldwide, they only take into account a tiny proportion of the picture of how universities stand.

Lack of understanding of what they actually measure has resulted in the rankings gaining an unwarranted notoriety and position to influence policy, with the potential to harm higher education institutions in Ireland and worldwide.

There are about 20 global rankings of higher education. All have varying methodologies and in some cases give vastly different weightings to the factors they have in common.”

This week@work also marked the anniversary of ‘The Death of the Phone Call’. Timothy Noah looked back on a moment in history.

“The phone call died, according to Nielsen, in the autumn of 2007. During the final three months of that year the average monthly number of texts sent on mobile phones (218) exceeded, for the first time in recorded history, the average monthly number of phone calls (213). A frontier had been crossed. The primary purpose of most people’s primary telephones was no longer to engage in audible speech.”

Also this week@work – two stories from Silicon Valley:

‘Zuckerberg, Chan Start $3 Billion Initiative to Cure Disease’ Sarah Frier for bloomberg.com “Mark Zuckerberg and his wife, Priscilla Chan, are pledging to spend more than $3 billion over the next decade to work on curing diseases.

“Can we work together to cure, prevent or manage all disease within our children’s lifetime?” Chan said Wednesday onstage at an event in San Francisco for the Chan Zuckerberg Initiative. “Mark and I believe that this is possible.”

‘How Tech Companies Disrupted Silicon Valley’s Restaurant Scene’ Nicole Perlroth for The New York Times “All told, more than 70,000 square feet of Palo Alto retail and restaurant space were lost to office space from 2008 to 2015, as the tech bubble drove demand for commercial space downtown.

It is a story playing out across Silicon Valley, where restaurateurs say that staying afloat is a daily battle with rising rents, high local fees and acute labor shortages. And tech behemoths like Apple, Facebook and Google are hiring away their best line cooks, dishwashers and servers with wages, benefits and perks that restaurant owners simply cannot match.

Silicon Valley technologists love to explain how they have disrupted the minutiae of daily life, from our commutes to the ways we share family photos. But along the way, they have also managed to disrupt their local restaurant industry.”

Finally, from The New York Times Magazine survey (September 18): “In an eight-hour workday, how much time do you spend actually working? 44% 4-6 hours, 43% 7-8 hours, 7% 1-3 hours, and 6% less than an hour.”

 

Photo credits: Yahoo, Lisa Werner/Getty for Wired

The Saturday Read – The National Book Award ‘Long List’

This past week The National Book Foundation announced the ‘long list’ of nominees for The National Book Award to be announced on November 16. The books nominated fall into four categories: Fiction, Non-Fiction, Poetry, and Young People’s Literature.

A quick review of the titles provides a cultural snapshot of the issues we face as individuals and society as a whole. ‘The Saturday Read’ this week offers a list those nominated in the  fiction and non-fiction categories.

The fiction nominees includes an Oprah Book Club pick, my favorite of the past year, and an anticipated new novel to be released in October.

In non-fiction, racism is a common topic; echoing the theme of last year’s ‘required reading’, 2016 award winner, Ta-Nehisi Coates’ ‘Between the World and Me’. The nominees in this category remind us why we read non-fiction: to listen, to understand the world in all its complexity, and to make thoughtful decisions about our future.

Fiction

Chris Bachelder, The Throwback Special (W. W. Norton & Company)

Garth Greenwell, What Belongs to You (Farrar, Straus and Giroux/Macmillan)

Adam Haslett, Imagine Me Gone (Little, Brown and Company/Hachette Book Group)

Paulette Jiles, News of the World (William Morrow/HarperCollinsPublishers)

Karan Mahajan, The Association of Small Bombs (Viking Books/Penguin Random House)

Elizabeth McKenzie, The Portable Veblen (Penguin Press/Penguin Random House)

Lydia Millet, Sweet Lamb of Heaven (W. W. Norton & Company)

Brad Watson, Miss Jane (W. W. Norton & Company)

Colson Whitehead, The Underground Railroad (Doubleday/Penguin Random House)

Jacqueline Woodson, Another Brooklyn (Amistad/HarperCollinsPublishers)

Non-Fiction

Andrew J. Bacevich, America’s War for the Greater Middle East: A Military History
(Random House/Penguin Random House)

Patricia Bell-Scott, The Firebrand and the First Lady: Portrait of a Friendship: Pauli Murray, Eleanor Roosevelt, and the Struggle for Social Justice (Alfred A. Knopf /Penguin Random House)

Adam Cohen, Imbeciles: The Supreme Court, American Eugenics, and the Sterilization of Carrie Buck (Penguin Press/Penguin Random House)

Arlie Russell Hochschild, Strangers in Their Own Land: Anger and Mourning on the American Right (The New Press)

Ibram X. Kendi, Stamped from the Beginning: The Definitive History of Racist Ideas in America (Nation Books)

Viet Thanh Nguyen, Nothing Ever Dies: Vietnam and the Memory of War
(Harvard University Press)

Cathy O’Neil, Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy (Crown Publishing Group/Penguin Random House)

Andrés Reséndez, The Other Slavery: The Uncovered Story of Indian Enslavement in America (Houghton Mifflin Harcourt)

Manisha Sinha, The Slave’s Cause: A History of Abolition (Yale University Press)

Heather Ann Thompson, Blood in the Water: The Attica Prison Uprising of 1971 and Its Legacy (Pantheon Books/Penguin Random House)

 

The mysteries of networking #5: Try it in reverse

Folks entering the job market for the first time are often hesitant to reach out to potential networking contacts. What do I have to give in return? is a common question. The answer may be to ‘network in reverse’.

Traditional networking is a commitment of mutual support over time. The majority of established professionals hold no expectation of immediate reciprocity when advising newbies to the job market.

Turns out, their expectations need revision; there’s quite a bit of knowledge to be shared by the most recent additions to the workplace. Just don’t be surprised when you get the call from someone twice your age asking, Will you mentor me?

That’s exactly what happened when The New York Times assignment editor, Phyllis Korkki approached social editor, Talya Minsberg.

Let’s start with a quick inventory of your skill set. What is the skill that has been burning a hole on your ‘to do’ list for the last six months? You know, that one thing you are a bit afraid of, but would catapult your career if you just spent some time learning?

Who do you know who can serve as a bridge to knowledge or provide a bit of training and support?

That’s basically the story of Phyllis and Talya, a ‘reverse mentorship’ initiated around the joys of technology, specifically Snapchat.

Phyllis shared her story, ‘Schooled by a Mentor Half My Age’.

“How on earth did I become an “older worker?”

It was only a few years ago, it seems, that I set out to climb the ladder in my chosen field. That field happens to be journalism, but it shares many attributes with countless other workplaces. For instance, back when I was one of the youngest people in the room, I was helped by experienced elders who taught me the ropes.

Now, shockingly, I’m one of the elders. And I’ve watched my industry undergo significant change. That’s why I recently went searching for a young mentor — yes, a younger colleague to mentor me.”

She found that ‘reverse mentor’ in Talya who was ‘Seeing Age With a New Lens’.

 “A few months ago, Phyllis Korkki, an assignment editor at The New York Times who sits a few cubicles away, approached me with a question that gave me pause. “Will you mentor me?” she asked.

I gave her what I imagine was a blank stare, and responded, “Wait, what?”

Phyllis is a longtime Times employee, an accomplished journalist and an author. So the fact that she was approaching me for mentorship was unexpected.

She wanted to do what she was calling a reverse mentorship. She wanted to challenge herself and learn something new, something outside her comfort zone, she said. She wanted to learn how to use Snapchat.

Snapchat is a popular social mobile app that features, among other things, stories that live for just a day. And she came to me because a large part of my role has been guiding editorial strategy in the brave new world of stories that disappear in 24 hours.

So of course I was happy to meet with Phyllis one on one.

But a mentorship? I was honored, albeit a bit perplexed.”

It was at this nexus of generational knowledge transfer, that the two connected in an informal ‘reverse networking’ relationship that has benefited both, and serves as a model for an ‘older brain’/ ‘younger brain’ mind meld.

Phyllis realized the benefit of utilizing a new application @work, as well as the learning experience itself.

“It was exhilarating to see my progress — and embarrassing to witness my missteps, like putting my finger over the camera at the close of the cat cafe video. (But have you ever tried to record yourself while trying to keep a cat on your shoulder?)”

Talya, the mentor, observed Phyllis’ first venture into Snapchat’s geofilters and emoji.

“Eventually, Phyllis took to the official New York Times Snapchat account to broadcast three stories. And three times I waited with bated breath to watch those stories, feeling like a teacher in the back of a classroom waiting for a student to give a big presentation. Each time, she got better — and I was eager to tell her about it in person.

When I gave Phyllis a glowing review, she kept saying, “Really? You like it?” I think we both recognized the moment as a milestone in the reverse mentorship. We both felt success.”

And  that’s the ultimate benefit of a mentoring relationship: both participants experience success.

Your assignment, this week@work, should you choose to accept it: go find your Phyllis or Talya and engage in the career energizing process of a ‘reverse mentorship.”

The week@work – the value of cross-functional experience, empowering introverts, economic recovery, and a new leader @librarycongress

It turns out that the path to leadership is paved not just by elite MBA degrees, but also with experience across a range of business functions. Once you arrive in the ‘C Suite’ it’s to your advantage to pay attention to the introverts in the room.

In other stories this week@work, evidence shows an increase in middle class incomes, there’s a new Librarian of Congress, and can you remember Oprah’s first book club pick 20 years ago?

Generalize or specialize? That is the question Neil Irwin answers in ‘A Winding Path to the Top’ for The New York Times.

“How does a person get to be the boss? What does it take for an ambitious young person starting a career to reach upper rungs of the corporate world — the C.E.O.’s office, or other jobs that come with words like “chief” or “vice president” on the office door?

The answer has always included hard work, brains, leadership ability and luck. But in the 21st century, another, less understood attribute seems to be particularly important.

To get a job as a top executive, new evidence shows, it helps greatly to have experience in as many of a business’s functional areas as possible. A person who burrows down for years in, say, the finance department stands less of a chance of reaching a top executive job than a corporate finance specialist who has also spent time in, say, marketing. Or engineering. Or both of those, plus others.”

Many corporations, in the past, had institutionalized ‘rotational assignments’ in a variety of business functions under the aegis of ‘leadership development programs’. When ‘shareowner’ value became the primary measure for CEOs, these internal employee development initiatives were shut down. But the need for cross-functional expertise never went away.

“To be a C.E.O. or other top executive, said Guy Berger, an economist at LinkedIn, “you need to understand how the different parts of a company work and how they interact with each other and understand how other people do their job, even if it’s something you don’t know well enough to do yourself.”

Developing multiple areas of expertise provide a pragmatic workplace foundation for the aspiring entrepreneur, the Fortune 500 CEO, and the variety of public and private leadership opportunities in between.

You learn the language, make life-long career connections, and maintain contact with your customer.

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Location seems to influence opportunities as well. Take note, all you folks who hesitate to relocate.

“Beyond the results on job functions, the data from LinkedIn shows some trends for which the explanations aren’t completely obvious. For example, former consultants who lived in New York or Los Angeles had higher odds of ending up with a top job than people in other large cities like Washington or Houston. A former management consultant with 15 years of work experience in six different functions and an M.B.A. from a top school had a 66 percent chance of becoming a top executive if he lived in New York compared with a 38 percent chance in Washington.”

Bottom line, moving out of you career comfort zone, whether that means function or city, holds long-term implications for career success.

The second story this week@work comes from the print edition of The Economist, ‘Shhhh! Companies would benefit from helping introverts to thrive’.

Most companies worry about discriminating against their employees on the basis of race, gender or sexual preference. But they give little thought to their shabby treatment of introverts.

The recent fashion for hyper-connectedness also reinforces an ancient prejudice against introverts when it comes to promotion. Many companies unconsciously identify leadership skills with extroversion—that is, a willingness to project the ego, press the flesh and prattle on in public.

What can companies do to make life better for introverts? At the very least, managers should provide private office space and quiet areas where they can recharge. Firms need to recognise that introverts bring distinctive skills to their jobs. They may talk less in meetings, but they tend to put more thought into what they say. Leaders should look at their organisations through the introverts’ eyes. Does the company hold large meetings where the loudest voices prevail? That means that it is marginalising introverts. Does it select recruits mainly on the basis of how they acquit themselves in interviews? That could be blinding it to people who dislike performing in public.”

Jim Tankersley reported for The Washington Post Wonkblog, ‘Middle class incomes had their fastest growth on record last year’.

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“Middle-class Americans and the poor enjoyed their best year of economic improvement in decades in 2015, the Census Bureau reported Tuesday, a spike that broke a years-long streak of disappointment for American workers but did not fully repair the damage inflicted by the Great Recession.

Real median household income was $56,500 in 2015, the bureau reported, up from $53,700 in 2014. That 5.2 percent increase was the largest, in percentage terms, recorded by the bureau since it began tracking median income statistics in the 1960s.

In addition, the poverty rate fell by 1.2 percentage points, the steepest decline since 1968. There were 43.1 million Americans in poverty on the year, 3.5 million fewer than in 2014. The share of Americans who lack health insurance continued a years-long decline, falling 1.3 percentage points, to 9.1 percent.

“The highest income growth was in the bottom fifth” of workers, “which is very welcome news,” said Lawrence Mishel, president of the liberal Economic Policy Institute think tank. Furman, of the White House, credited wage-boosting policy initiatives for some of that increase: “The fact that millions of workers have gotten a raise, as states have raised minimum wages, has definitely had an effect there,” he said.

All told, the gains brought median incomes nearly back to their levels before the recession, after adjusting for inflation, though they remain below 1999 levels. Bureau officials said the 5.2 percent growth rate was not statistically distinguishable from five other previous increases in the data, most recently the 3.7 percent jump from 1997 to 1998.”

On Wednesday, Carla Hayden was sworn in as the 14th Librarian of Congress“Hayden, the first woman and the first African American to lead the national library, was nominated to the position by President Barack Obama on February 24, 2016, and her nomination was confirmed by the U.S. Senate on July 13.”4532.jpg

Baynard Woods covered the appointment for The Guardian, ‘Carla Hayden: new librarian of Congress makes history, with an eye on the future’.“Even though librarianship is one of the four what they call feminized professions – social work, education nursing, and librarianship – where 85% of the workforce is female, there haven’t been an equal amount of women in the leadership positions,” Hayden said in an interview.

Hayden is also only the third Librarian of Congress to actually have training as a librarian.

“There have been lawyers and politicians, historians, scholars, librarians, and I think at this time it’s not a detriment to have a librarian be librarian of Congress,” she said.

The librarian of Congress oversees the world’s largest library system. As the name indicates, one of the main roles of the library is to assist Congress in the research it needs in order to pass bills. It also oversees the US copyright system, names the poet laureate, and preserves historical documents and books.

Hayden first came to national prominence in 2003 when she spoke out against certain elements of the Patriot Act as the head of the American Library Association. Attorney general John Ashcroft attacked Hayden for sowing “hysteria” about the provision of the act that would allow the government to search library and bookstore records.

Hayden shot back.

“We are deeply concerned that the attorney general should be so openly contemptuous of those who seek to defend our Constitution,” she said. “Rather than ask the nation’s librarians and Americans nationwide to ‘just trust him,’ Ashcroft could allay concerns by releasing aggregate information about the number of libraries visited using the expanded powers created by the USA Patriot Act.”

At the time, there was political risk in such statements, but Hayden said she never considered that.”

In history@work this week, September 17 marked the 20th anniversary of Oprah Winfrey’s Book Club. Do you remember the first pick? Jacquelyn Mitchard‘s ‘Deep End of the Ocean’.201603-ep521-own-watn-9-949x534.jpgOprah’s Book Club quickly became a hugely influential force in the publishing world, with the popular TV host’s endorsement capable of catapulting a previously little-known book onto best-seller lists.

When Oprah’s Book Club first launched, some in the publishing world were skeptical about its chances for success. As The New York Times noted: “Winfrey’s project—recommending books, even challenging literary novels, for viewers to read in advance of discussions on her talk show—initially provoked considerable skepticism in the literary world, where many associated daytime television with lowbrow entertainments like soap operas and game shows.” However, the club proved to be a hit with Winfrey’s legions of fans, and many of her picks sold over 1 million copies. (She earned no money from book sales.) Winfrey’s ability to turn not just books but almost any product or person she recommended into a phenomenon came to be known as the “Oprah Effect.”

Celebrate this week@work with a selection from Oprah’s long list of book recommendations.

 

Photo credit: Carla Hayden by Pablo Martinez Monsivais/AP