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The week@work – An astronaut in Greenland, a McDonald’s worker in Edinburgh, Facebook’s identity crisis, and how to design a happier life

Eileen Kohan Leave a comment

This week@work, a former astronaut and climate scientist, and a McDonald’s employee in Edinburgh challenged expectations and stereotypes, journalists questioned Facebook’s content algorithm, and a leading happiness scholar shared his formula.

In January, Piers J. Sellers, Deputy Director of the Sciences and Exploration Directorate and Acting Director of the Earth Sciences Division at NASA/GSFC wrote an opinion for The New York Times Sunday Review, ‘Cancer and Climate Change’.

“I’m a climate scientist who has just been told I have Stage 4 pancreatic cancer.

This diagnosis puts me in an interesting position. I’ve spent much of my professional life thinking about the science of climate change, which is best viewed through a multidecadal lens. At some level I was sure that, even at my present age of 60, I would live to see the most critical part of the problem, and its possible solutions, play out in my lifetime. Now that my personal horizon has been steeply foreshortened, I was forced to decide how to spend my remaining time. Was continuing to think about climate change worth the bother?

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Journalist and author, Jon Gertner continued the story this week with ‘An Astronaut Finds Himself in Greenland’ for The New Yorker.

“Piers Sellers landed in Greenland on a frigid Monday morning in April, and as he stepped off the plane at Thule Air Base he regarded the surrounding snow-covered hills with delight…Sellers was visiting the country for the first time. “I didn’t even see this from space, since the farthest north the shuttle goes is fifty-one degrees latitude,” he said. “We’re at seventy-six degrees now, right? Fantastic.” Sellers’s plan was to rendezvous with NASA researchers at Thule (pronounced “TOO-lee”) and accompany them on Operation IceBridge, an annual mission to collect data on the diminishing ice in the Arctic Ocean and on the Greenland ice sheet. “These guys at IceBridge are always saying, ‘Oh, you should come along, see where the rubber meets the road,’ and I say that I’m too busy, with too much piled on my desk,” Sellers explained. “But, given my current situation, of all the things that we’re doing in the field, this one is probably the most critical right now.”

After the diagnosis, he briefly considered living his final year or so—assuming his doctors’ expectations prove correct—as a rich man might, in a tropical, hedonistic splurge. “I thought of myself sitting for weeks on a beach,” he said. “What would I do? I’d be thinking about climate.”

So Sellers went back to his desk job at Goddard, where he oversees the work of about sixteen hundred people, and considered how he could fit a few modest adventures between his office duties and chemotherapy sessions. Soon it occurred to him to go to the Arctic, which is warming faster than any other part of the world.

The second story this week comes via Mashable and writer Davina Merchant‘s coverage of the Facebook post of McDonald’s employee, Mike Waite. Bravo for debunking stereotypes!

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“Today I have had enough of the judgemental criticism. Let me be clear. YES I work at Mcdonalds and do it nearly 50 hours a week. Why? Not because I have no aspiration, motivation or intelligence…but for the opposite…because in a few months time like a great number of people I work with I will be going back into higher education. McDonalds has this reputation which is quite unfounded in the recent age, every person I work with has a story and every person is working their ass off in what can be a very tough job for their own reasons…be it they are in school, uni, have family, have kids, saving…etc. The one thing McDonalds is is a job which is extremely (extremely) flexible, has opportunities for growth and can allow you to do what you want to do. There are people becoming pilots, lawyers, designers, architects, and people who are at a point in their life that they will do whatever it takes to look after their family. I work with people I would aspire to be like, who have strengths in areas I wish I had, who have overcome situations I never could and who have the determination to not fade away on handouts but rather step up and work for their living unlike a huge number of people in this country. In the past I have known and worked with very rich folks in very high end jobs, and a few of them could never match the resilience and work ethic of some of the current lads/lassies. After the ending of a big part of my life McD’s is not only letting me save up for University, but setting me up with flexible work I can continue over the next years to come. Not only that but I intend on eventually progressing into the management side of things, something which ties in directly to my degree and will enhance my future job prospects.”

Beyond brilliant posts to its site, Facebook was in the news this week when Gizmodo reported that content on the platform was being ‘subjectively’ curated.

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David Uberti reported ‘Facebook wants you to think it’s just a platform. It’s not.’ for the Columbia Journalism Review.

“As prominently argued by Emily Bell, director of Columbia’s Tow Center for Digital Journalism, Facebook is increasingly shaping the contours of the public square, and citizens and news organizations have little choice but to go along for the ride. The power shift raises the all-important question of how information travels in free societies—and what we know about it.

“This is an unregulated field. There is no transparency into the internal working of these systems,” Bell said in a University of Cambridge speech earlier this year. “We are handing the controls of important parts of our public and private lives to a very small number of people, who are unelected and unaccountable.”

News organizations once had a more central role in setting the terms of public debate, balancing money-making aspects of publishing with more civically minded accountability journalism. They also generally followed widely accepted journalistic standards. Social networks have assumed much of the same power, Bell and others have argued, though they typically use more opaque processes and have a greater focus on those profitable slices of publishing. That’s not to say this new construct is necessarily worse, but it is foreign. And Facebook has little incentive to open up about its methodology.”

Fast Company’s Elizabeth Segran introduced us to London School of Economics professor and happiness scholar, Paul Dolan in ‘How To Intentionally Design A Happier Life’.

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“After decades of studying happiness, Dolan has developed a happiness formula. He says that happy people pay attention to the everyday experiences that give them pleasure and purpose, then organize their lives so that they are doing more of those things. It sounds obvious, right? Sure, but the problem is that we spend so much of our lives on autopilot instead of consciously focusing on doing things that make us happy. “We are creatures of habit and we automate processes very quickly,” Dolan says. “We do a lot of what we do because we’ve always done it, not because it is good for us or because we enjoy it.” The good news, however, is that Dolan offers two tangible ways for us create more happy moments in our lives. The first is creating a mental habit of paying attention to what makes us happy and the second is designing our lives so it is easier to do those things.”

Two additional stories of interest this week@work:

‘It’s a Tough Job Market for the Young Without College Degrees’  by Patricia Cohen for The New York Times

“Only 10 percent of 17- to 24-year-olds have a college or advanced degree, according to a new study by the Economic Policy Institute, although many more of them will eventually graduate.

And for young high school graduates, the unemployment rate is disturbingly high: 17.8 percent. Add in those who are underemployed, either because they would like a full-time job but can only find part-time work, or they are so discouraged that they’ve given up actively searching, and the share jumps to more than 33 percent.”

‘The Miserable French Workplace’ by Pamela Druckerman opinion for The New York Times

“While many other European countries have revamped their workplace rules, France has barely budged. The new labor bill — weakened after long negotiations — wouldn’t alter the bifurcated system, in which workers either get a permanent contract called a “contrat à durée indéterminée,” known as a C.D.I., or a short-term contract that can be renewed only once or twice. Almost all new jobs have the latter.

(French workers) believe that a job is a basic right — guaranteed in the preamble to their Constitution — and that making it easier to fire people is an affront to that. Without a C.D.I., you’re considered naked before the indifferent forces of capitalism.

No matter what the government does, the workplace is becoming less secure.”

To close this week@work, let’s return to Piers Sellers’ January 2016 NYT opinion piece.

“As for me, I’ve no complaints. I’m very grateful for the experiences I’ve had on this planet. As an astronaut I spacewalked 220 miles above the Earth. Floating alongside the International Space Station, I watched hurricanes cartwheel across oceans, the Amazon snake its way to the sea through a brilliant green carpet of forest, and gigantic nighttime thunderstorms flash and flare for hundreds of miles along the Equator. From this God’s-eye-view, I saw how fragile and infinitely precious the Earth is. I’m hopeful for its future.

And so, I’m going to work tomorrow.”

The Saturday Read ‘The Portable Veblen’ by Elizabeth McKenzie

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The Saturday Read this week,‘The Portable Veblen’ by Elizabeth McKenzie is about the life choices we make, via a different kind of Silicon Valley story.

The heroine of the novel is Veblen Amundsen-Hovda, a not so typical,’gig’ economy participant, making a living by combining assignments as an office assistant in Neurology at the Stanford University School of Medicine, translating for the Norwegian Diaspora Project in Oslo, and writing about her namesake Thorstein Veblen. (Yes, that witty critic of capitalism who invented the term ‘conspicuous consumption’.)

Or as the author describes her “independent behaviorist, experienced cheerer-upper, and freelance self, who was having a delayed love affair with the world due to an isolated childhood and various interferences since.”

When we meet Veblen she has just accepted a marriage proposal from Paul Vreeland scientist, and inventor of the Pneumatic Turbo Skull Punch.

Did I mention the squirrels?  One in particular, who appears at her window just after her engagement, seeming to ask: “How well do you know yourself, and all the choices you could make?” 

In her review of the novel, NPR’s Heller McAlpin captured the theme that continues to resonate long after the reader arrives at Appendix G (in Norwegian), “this is ultimately a morality tale about the values by which we choose to live.”

If you have spent time in academia you will appreciate the absurdity of naming your child for the subject of your unfinished doctoral dissertation. You will also recognize the financial pressures of ‘technology transfer’, and ‘monetizing research’ that drive Paul’s decision to work for Big Pharma.

What if you invented something that could save lives? Wouldn’t you choose a firm that promised unlimited resources to expedite the process to market?

It’s easy to understand Paul’s choice. But in the world of bright shiny incentives he misses the point of who he will become as part of an unscrupulous conglomerate.

Fortunately for our couple and squirrel(s), good triumphs over evil in a series of memorable scenes that prove ‘what goes around, comes around’.

In ‘The Portable Veblen’, author McKenzie utilizes humor to narrate this story of choices, change, and consequences. If you’re looking for the perfect read for the recent grad, or are working through conflicting values at work, spend a few hours with Veblen, Paul and a supporting cast of frisky, philosophical squirrels.

 

 

 

 

 

 

 

 

 

 

 

“Failures of kindness” George Saunders @Syracuse

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In this week of blooming jacarandas, empty white folding chairs await the procession of the graduates, and an elevated podium echoes with the voice of a valedictorian at sound check, rehearsing for the big day.

On the majority of campuses an eminent personage will join the assembly, offering wit and wisdom. This week we will revisit some of the best advice delivered @commencement, beginning with George Saunders at Syracuse University in 2013.

In January of 2013,  Joel Lovell profiled the writer/professor for the New York Times Magazine, ‘George Saunders Has Written the Best Book You’ll Read This Year’.

“Tobias Wolff, who taught Saunders when he was in the graduate writing program at Syracuse in the mid-’80s, said, “He’s been one of the luminous spots of our literature for the past 20 years,” and then added what may be the most elegant compliment I’ve ever heard paid to another person: “He’s such a generous spirit, you’d be embarrassed to behave in a small way around him.”

I think the best speeches create an aspirational bridge between the experience of our undergraduate years and executing our life plan.

The memorable ones communicate with the soul and the easiest way to connect is with a common experience… like the time in grammar school when we missed an opportunity to notice, to include…

This is where Saunders’ speech begins, the ‘generous spirit’ sharing his regret.

“What I regret most in my life are failures of kindness.”

Could a narrative be more welcome amidst the lack of civility in our national conversation?

“How might we become more loving, more open, less selfish, more present, less delusional, etc., etc?

There are ways. You already know that because, in your life, there have been High Kindness periods and Low Kindness periods, and you know what inclined you toward the former and away from the latter. Education is good; immersing ourselves in a work of art: good; prayer is good; meditation’s good; a frank talk with a dear friend; establishing ourselves in some kind of spiritual tradition — recognizing that there have been countless really smart people before us who have asked these same questions and left behind answers for us.

…kindness, it turns out, is hard — it starts out all rainbows and puppy dogs, and expands to include . . . well, everything.

When young, we’re anxious — understandably — to find out if we’ve got what it takes. Can we succeed? Can we build a viable life for ourselves? Can we build a viable life for ourselves? But you — in particular you, of this generation — may have noticed a certain cyclical quality to ambition. You do well in high-school, in hopes of getting into a good college, so you can do well in the good college, in the hopes of getting a good job, so you can do well in the good job so you can . . .

And this is actually O.K. If we’re going to become kinder, that process has to include taking ourselves seriously — as doers, as accomplishers, as dreamers. We have to do that, to be our best selves.

Do all the other things, the ambitious things — travel, get rich, get famous, innovate, lead, fall in love, make and lose fortunes… but as you do, to the extent that you can, err in the direction of kindness. Do those things that incline you toward the big questions, and avoid the things that would reduce you and make you trivial. That luminous part of you that exists beyond personality — your soul, if you will — is as bright and shining as any that has ever been.”

 

 

 

The week@work – leadership lessons from Leicester City, #TonysSoDiverse, exit strategies & the April jobs report

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This week@work we visit Leicester, England (think Wichita,KS) to uncover a story of unlikely success, celebrate the diversity of the Tony Award nominees, grasp the value of a positive employee exit process, and review the April jobs report.

At the beginning of the English Premier League season, Ladbrokes, the world leader in gaming and betting set 5000/1 odds that Leicester City would win the title. On Monday, the team beat the odds to hoist the trophy and celebrate their marvelous win.

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There were hundreds of news articles published over the past week, covering the story from every possible angle. Here are a few, examining the business applications and social impact.

‘What do the foxes say?’, The Economist’s take on the champions suggests a future in business school and corporate conference engagements for club manager, Claudio Ranieri.

“In footballing terms, Claudio Ranieri, an affable Italian, has found a way to turn water into wine. Mr Ranieri manages a club in England, Leicester City, which historically has not been very good. On May 2nd his team were crowned champions of the English Premier League, a competition more watched than any other on the planet, and reliably won—including in every one of the preceding 20 years—by one of four much bigger clubs.

…Leicester’s triumph will also spark inordinate interest in the world of business, which has long looked to sport for lessons on management and leadership.

The BBC’s Robert Plummer shared six of ‘Leicester City’s business secrets’. “You don’t need to throw money at the problem. Get the right people around you. Create the right culture. Do the maths. Create the right incentives. Don’t forget your mum’s birthday!”

For a literary, fan perspective, Booker winning author, Julian Barnes wrote ‘My Stupid Leicester City Love’.

“I haven’t always been a Leicester City supporter: there was a time before I could read, or knew how to tune the Bakelite wireless to the voice of Raymond Glendenning on Sports Report. But from the moment I became sportingly sentient – say, the age of five or six – I have been (as they didn’t much say then) a Fox. So, six and a half decades and counting.

To be a lifelong supporter of Leicester is to have spent decades poised between mild hopefulness and draining disappointment. You learn to cultivate a shrugging ruefulness, to become familiar with the patronising nods of London cabbies, and to cling to an assortment of memories, of pluses and minuses, some comic, some less so. Yes, we have won promotion to the top division every so often; but the fact of promotion logically implies an earlier relegation. Yes, we did win the League Cup; but what burns the soul are the four times we reached the FA Cup final and the four times we lost.”

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ESPN’s Wright Thompson introduced readers to the diverse “salad bowl” that is Leicester, England, in ‘We’ve come to win the league’.

“This is the first city in the United Kingdom with less than 50 percent of the population identifying as “white British,” which some people see as the inevitable destiny of an island nation that tried to conquer the world, while others see it as a sign of the apocalypse. People here of different faiths and races seem to get along; Narborough Road, one of the main avenues into the city, was named the most diverse street in Britain by researchers. Shopkeepers and small business owners from 23 nations work there.

John Williams lives on a park near the local university where he teaches…He studies the sociology of football and has written many books on the subject. Whenever someone wants to understand the subtext of life on the pitches and terraces of Leicester, he’s often the first call.

“It was a very white space,” Williams said. “It had a sense of foreboding and exclusion about it. The new stadium has none of those memories. Everyone starts with a clean state at the new stadium because you have to make the history. This is a new history being written.”

Janan Ganesh shared ‘Lessons for everyone from the rise of Leicester City’.  “There is more of the Enlightenment than of romance about this story.

Foreign owners, a foreign coach, a polyglot squad, a laboratory of a training ground: far from mounting a stand against the modern world, Leicester is the modern world. Do not hold out against change, this season teaches us, absorb and master it. The lesson is not just for other clubs but also for modest cities adapting to globalisation and for individuals navigating an insecure world.”

And while we are on the topic of diversity, the Tony Awards were announced last week, recognizing the best of the American theater over the past year. Katherine Brooks sent a message to the left coast, ‘Dear Hollywood, Let Broadway Show You What Diversity Looks Like’.

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“The nominations for “Hamilton,” along with other plays and musicals like “The Color Purple,” “Eclipsed,” “On Your Feet!,” and “Shuffle Along,” reveal a picture of Broadway far more diverse than seasons before it. These shows feature actors of color in lead roles, highlight the experiences of women and minorities in the U.S. and beyond, and empower writers and directors breaking barriers in their categories. They prove, along with a litany of shows that weren’t nominated, that this year was a different kind of year for the Great White Way.

…critics across the Internet are using a different kind of hashtag ahead of the theater world’s version of the Academy Awards: #TonysSoDiverse.”

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Heather Huhman addressed the importance of ‘last impressions’ in an article for Entrepreneur. Building and maintaining a positive reputation is key to recruiting talent. How an employer treats people throughout their ‘on the job life cycle’ is often chronicled in social media. Thinking strategically about the exit process can reap long term benefits.

“…the process for offboarding employees should be just as important as the onboarding one, and that companies neglecting the former, integral process may experience negative impacts. Here are a few things to consider, to ensure your formal offboarding program is successful: make saying goodbye positive, go beyond the exit interview, turn exiting employees into brand ambassadors and use past employees in your referral program.

Go beyond the exit interview to establish and continually improve the offboarding process to include exit surveys, strong communication throughout an organization and a plan to stay connected to departing employees.”

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Eric Morath analyzed the recent jobs report for the Wall Street Journal.

“U.S. companies slowed the pace of hiring in April while paying workers only slightly more, signaling a softening of the labor market…

…an increase in wage growth and a pickup in the number of hours worked across the economy could signal solid underlying income growth for workers that would support stronger consumer spending in coming months.

…the easing of job gains could also suggest the economy reached a level where firms will provide workers better pay increases and more hours, rather than hiring new employees.”

The Saturday Read ‘A Short Guide to a Happy Life’ by Anna Quindlen

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Do you remember who spoke at your graduation ceremony? The Saturday Read this week is for all of you who forgot, but would welcome a bit of ‘life advice’ in this season of ‘Pomp and Circumstance’.

In 1999, author Anna Quindlen was invited to deliver the commencement address at Villanova University. And then this happened:

“Pulitzer Prize-winning columnist and author Anna Quindlen has withdrawn as the commencement speaker at Villanova University this Sunday because of what she said were objections by a “vocal minority” to her support of abortion rights.

Quindlen, who was also to have received an honorary doctorate of humane letters, said in an interview yesterday that she did not want to “ruin the day or cast a shadow” on the graduation ceremony.”

A graduate student requested a copy of the prepared text and posted it on the Internet. (This was before Facebook, Twitter et al.) The post went viral, and the resulting essay was published in 2000 as ‘A Short Guide to a Happy Life’.

Seventeen years later her words still resonate. In the opening paragraphs she signals her values, and offers a hint at why she withdrew.

“My work is human nature. Real life is really all I know…Don’t ever confuse the two, your life and your work…The second is only part of the first.”

Real life collided with an opportunity to address Villanova’s Class of 1999, the alma mater of several of her family members. Fortunately her publisher provided an avenue for Ms. Quindlen to share her personal life experience with a broader audience, to encourage ownership and balance.

“When you leave college, there are thousands of people out there with the same degree you have; when you get a job, there will be thousands of people doing what you want to do for a living.”

“But you are the only person alive who has sole custody of your life. Your particular life. Your entire life. Not just the life at your desk, or your life on the bus, or in the car, or at the computer. Not just the life of your mind, but the life of your heart. Not just your bank account, but your soul.”

“People don’t talk about the soul very much anymore. It’s so much easier to write a resume than to craft a spirit.”

Some may disagree that a resume is easy to write, especially a recent grad who has spent the past months engaged in the job search. A resume is limited to a list of accomplishments, full of key words designed to cut through the barrier of digital applicant screening. It’s the values expressed in that experience that define who you are, your spirit.

The recurring theme of ‘Short Guide’ challenges the reader to question commonly held definitions of success.

“You cannot be really first-rate at your work if your work is all you are.”

“So I suppose the best piece of advice I could give anyone is pretty simple: get a life. A real life, not a manic pursuit of the next promotion, the bigger paycheck, the larger house.”

“Get a life in which you are not alone. Find people you love, and who love you. And remember that love is not leisure, it is work.”

‘A Short Guide to a Happy Life’ is a compact book to be kept close for a periodic reread. It’s a reminder to all, at every career stage, that “Life is made up of moments, small pieces of glittering mica in a long stretch of gray cement.”

One of those moments is revealed in the recollection of a conversation with a homeless man on the boardwalk in Coney Island, New York.

“And he stared out at the ocean and said, “Look at the view, young lady. Look at the view.”

Commencement is the beginning of a life of learning, sometimes from the most unexpected of teachers. Enjoy the Saturday Read, and don’t forget to enjoy the view.

 

 

 

Ping pong tables & bean bag chairs

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In a volatile job market, do the sales of office furnishings signify a shift in the career aspirations of workers?

An article in this morning’s Wall Street Journal suggested that a decline in the sales of ping pong tables is a harbinger of a downturn in Silicon Valley. A New York Times article in April described advertising agencies casting aside a stodgy image with the installation of bean bag chairs and other furnishings emblematic of a start-up culture.

Recruiting and retention is about the work. Ping pong tables and bean bag chairs don’t create a culture, people do. When a competitor offers a better fit between an individual and an assignment, the bright shiny things become insignificant.

As Silicon Valley firms are selling off their inventory, New York Ad Agencies are stocking up, trying to emulate a culture that may be in decline and missing the point – the work is no longer attractive.

“People no longer have that innate desire and that instinctive desire to be in our business,” said Jay Haines, a founder of Grace Blue, a search firm that works with the advertising industry.”

That’s the story. Folks are moving on to the next new thing – meaningful work. Ping pong tables and bean bag chairs are relics of the establishment.

 

 

 

 

‘A Way Back To Then’ words and music by Jeff Bowen

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The Friday Poem this week comes from the one act musical, [title of show], which ran on Broadway for 102 performances in 2008. ‘A Way Back To Then’ was written by Jeff Bowen.

I discovered the words and music while listening to the ‘On Broadway’ channel as we drove across country this week.

This one is for all the dreamers, as a reminder that “when you least expect, opportunity walks through the door…and there you are, right in the middle of what you love…”

‘Finding My Way Back To Then’

Dancing in the backyard
Kool-aid moustache and butterfly wings
Hearing Andrea McArdle sing
From the hi-fi in the den
I’ve been waiting my whole life
To find a way back to then

I aimed for the sky
A nine-year-old can see so far
I’ll conquer the world and be a star
I’ll do it all by the time I’m ten
I would know that confidence
If I knew a way back to then

So I bailed on my hometown
And became a college theatre dork
I was eastbound and down
Moving to New York
So I crammed my life in a U-Haul
To find my part of it all

But the mundane sets in
We play by the rules
And plough through the days
The years take us miles away
From the time we wondered when
We’d find a way back to then

And when you least expect
Opportunity walks through the door
You suddenly connect
With the thing that you forgot
That you were looking for

And there you are
Right in the middle of what you love
With the craziest of company
You’re having a kick-ass time
And being who you wanted to be in this world

You’re that little girl
With her wings unfurled
Flying again
Back in your backyard dancing
I found a way back to then.

On the road again…

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I will be crossing the U.S. by car from west to east this week. Follow on Twitter @EileenKohan or @workthoughts. In the interim, some thoughts from Tim Kreider, ‘The Busy Trap’.

“If you live in America in the 21st century you’ve probably had to listen to a lot of people tell you how busy they are…They’re busy because of their own ambition or drive or anxiety, because they’re addicted to busyness and dread what they might have to face in its absence…

But I would suggest that an ideal human life lies somewhere between my own defiant indolence and the rest of the world’s frenetic hustle. My role is just to be a bad influence, the kid standing outside the classroom window making faces at you at your desk, urging you to just this once make some excuse and get out of there, come outside and play… I did make a conscious decision, a long time ago, to choose time over money, since I’ve always understood that the best investment of my limited time on earth was to spend it with people I love… Life is too short to be busy.”

The week@work – A ‘fumbled’ transition @ABC, a second chance for Cho, the Class of 2016 & the ‘Secret Shame of the American Middle-Class”

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When is the right time to share news of a career transition with a colleague? This week@work, the communication of Michael Strahan’s move to ‘Good Morning America’ provided a lesson in what not to do. In other stories: Jerry Seinfeld stepped in to mentor fellow comedian Margaret Cho, the Class of 2016 enters the job market, and the middle class continues to live paycheck to paycheck.

‘Kelly Ripa’s Absence From ‘Live’ Points to Rancor at ABC’ was the #1 most read New York Times business article this past week. #8 on the list was ‘Michael Strahan, Switching Shows, Is Headed to ‘Good Morning America’. Leadership lesson: the reaction shouldn’t be bigger news than the announcement.

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Why did this story resonate with readers?  Because it’s a story about fairness @work, professional respect among colleagues, and being left out of the loop. We have all been Kelly and many of us have been Michael.

Both GMA and Live fall within the Disney brand portfolio. It might be time to send the management team to the Disney Institute for a ‘values’ refresh. Jeff James, president and general manager of the Institute, often writes for INC. Here is a sample from April, 2014.

“Walt Disney said, “You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.”

To achieve success, leaders should consider these three concepts to motivate and inspire their team:

  1. Vision and Values. At Disney Institute, we believe every leader is telling a story about what he or she values. These values must be aligned with the vision for an organization or team… 
  2. Behaviors over Intentions. Individuals within an organization will look to a leader as a model to develop their own behaviors and decisions… As a leader, it is essential that your behaviors reflect your values and your vision… 
  3. Purpose before Task. When assigning new projects to a team, it is important to discuss the purpose behind the task… if a team understands the common purpose behind individual responsibilities, they will be more inspired to own the tasks as well as the goal.

Tomorrow morning Kelly Ripa will return to the ‘Live’ studio to resume her hosting assignment. In anticipation, Ned Ehrbar of CBS News asks “Is 9 a.m. too early for popcorn? Because this should be good.” Stay tuned.

There was a small story last week about second chances.

“Last month, the stand-up comedian Margaret Cho had a bad set at the Stress Factory in New Jersey. It happens. O.K., it was worse than usual since a clip of Ms. Cho being booed by the crowd showed up on TMZ. But for a comic, bombing is part of the job. What’s less common is getting a second chance with the same audience.”

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We’ve all been there. We prepare a presentation complete with all possible tech bedazzling, and imagine kudos from a receptive audience. However, the execution doesn’t quite match the expectation and we experience an epic fail.

Recovery for the average worker is a combination of coaching, training and perhaps client feedback. It’s extremely rare for an entertainer to revisit the scene of a bad set. Enter Jerry Seinfeld.

“In an invitation sent to all the ticketbuyers from her late-night show in New Brunswick on March 26, Mr. Seinfeld wrote: “At most workplaces, if there’s a problem on the job, there’s a conversation and usually some sort of outcome. But when a stand-up show doesn’t go well, the audience and the comedian both go home unhappy, sometimes not really sure what went wrong.”

Then Mr. Seinfeld made a proposal: “So as I was talking with Margaret about this show last week during the taping in L.A., we started wondering, wouldn’t it be something if we could go back to New Jersey, back to that club with the same audience and try to make things right? Have a discussion where both sides — comedian and audience — could talk about what happened? And then both of us could do a show — a sort of redo for the audience?”

When the jacaranda trees begin to bloom in Southern California, you know it’s time for commencement, and the string of news stories on the job prospects for the Class of 2016.

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Lydia Dishman reported on the Economic Policy Institute’s analysis of work prospects for this year’s grads.

“Members of the class of 2016 are about to take their first steps on career paths. While no one can predict how they will do once they become part of the workforce, the Economic Policy Institute analyzed employment, enrollment, and wage trends to determine their economic prospects.

A paper, titled “Class of 2016,” found that this cohort has better job prospects than members of last year’s graduating class. Thanks to the steady economic recovery, these young people are expected to do better than any other class since 2009.”

The Economic Policy Institute’s paper is not an optimistic read, but a well researched study on the impact of nonexistent wage growth and a volatile economic future.

“Graduating in a weak economy has long-lasting economic consequences. For the next 10 to 15 years, those in the Class of 2016 will likely earn less, and have more spells of unemployment, than if they had graduated when job opportunities were plentiful.”

Saving the best for last, Neal Gabler‘s courageous, must read article in The Atlantic Magazine, ‘The Secret Shame of Middle-Class Americans’.

“Since 2013, the federal reserve board has conducted a survey to “monitor the financial and economic status of American consumers.” Most of the data in the latest survey, frankly, are less than earth-shattering: 49 percent of part-time workers would prefer to work more hours at their current wage; 29 percent of Americans expect to earn a higher income in the coming year; 43 percent of homeowners who have owned their home for at least a year believe its value has increased. But the answer to one question was astonishing. The Fed asked respondents how they would pay for a $400 emergency. The answer: 47 percent of respondents said that either they would cover the expense by borrowing or selling something, or they would not be able to come up with the $400 at all. Four hundred dollars! Who knew?

Well, I knew. I knew because I am in that 47 percent.”

In an interview with NPR last week, Gabler spoke of “the shame of financial impotence”.

“That shame weighed on me — and I am not overstating the case — on not only a daily basis, but an hourly basis. It keeps you up at night. It is ruinous for relationships, the shame is so great. The ongoing sense of shame, that in a country where we are told anyone can be successful, and where, as Donald Trump has told us endlessly, if you don’t make it you’re a “loser.”

So, yes, did I feel like a loser? You bet I did. But what can you do with that sense of shame? You can’t share it with anybody, because to expose it is, like sexual impotence, something you just don’t want to talk about.”

 

When choosing a college, ask ‘Who will I become?’

Eileen Kohan Leave a comment

The questions we ask when selecting an undergraduate or graduate program focus on the financial and vocational. What will it cost? Will I get a job when I graduate? What we miss is the critical question. Who will I become?

It’s not a question just for philosophy majors.

Each university community is a micro culture defined by traditions, behaviors and beliefs. Even the most jaded will be transformed by the experience. That’s why imagining your selfie in four years is as important as financial and career planning.

The Atlantic’s senior editor, Derek Thompson acknowledged this developmental progression when he examined the impact of college choice on future success.

“While hundreds of thousands of 17- and 18-year-olds sit around worrying that a decision by a room of strangers is about to change their lives forever, the truer thing is that their lives have already been shaped decisively by the sum of their own past decisions—the habits developed, the friends made, and the challenges overcome. Where you go to college does matter, because it’s often an accurate measure of the person you’re becoming.”

If you accept that college is a point on the developmental continuum, your challenge is to find a place where your past intersects with your optimal opportunity for continued growth.

If place defines you, it’s a campus where you’ll discover the gaps in your experience and explore every possible resource to fill in the blanks. Networking will not be an abstract process for job search, but a four year active engagement with faculty, administrators and colleagues.

Your future is not determined by the decision of an admissions committee, but by the sum of your individual decisions over time, and who you will become.