The Year@Work: 2017

The workplace took center stage in the global news of 2017. This was the year of the journalist, women@work, side-hustles and maintaining focus. It was also the year that we, as a society questioned expertise.

Two quotes summed up 2017 for me:

“I want one day without a CNN alert that scares the hell out of me”
Cecily Strong  (2/12 SNL skit )

“How do we measure ‘fulfillment’ in work, and where do we find it when the traditional channels have given way to a round-the-clock hustle?”
Meghan Daum (9/15 NYT Book Review)

It was a year of constant distraction, disruption and fake news. The workplace became a refuge, and activism an essential ‘after hours’ pursuit. Low unemployment rates held, while wages stagnated. The income inequality gap widened.

An overheard conversation on the street this week: “I haven’t had a day off since September 1, with the three jobs I’ve been juggling.” This is the new American workplace.

The year@work was the year of the journalist. Although many were bullied and threatened, the coverage of workplace issues was stellar. For this year in review, I recommend some of the best writing of the year, suggest a book from the new genre ‘UpLit’ and share a few random thoughts.

IMG_8149.jpgWomen@work
On a cool Saturday morning in January we headed downtown to join a protest march. The plan had been to park the car and take the light rail. There were no parking spaces. There are always parking spaces. Something was different.

What was different was this wasn’t a march, it was a ‘standing in place’ because there were too many people and nowhere to go. In downtown LA the crowd was a mosaic of SoCal demographics. It wasn’t a ‘woman’s march’, it was a ‘families march’ in support of women. I think that may be the one thing the press missed this year.

IMG_8191.jpgAt the time many were skeptical.  The Los Angeles Times reported: “New protest era may be emerging, but sustaining unity could prove difficult.”

Yes, it has been difficult, but subsequent elections on local, state and federal levels demonstrated an ongoing commitment to civic engagement. The gig economy has a new ‘side-hustle’ and it’s called involvement.

I believe the seeds for #MeToo were planted on January 21, 2017.

Workplace Harassment

On February 19, former Uber employee, Susan Fowler posted a blog about her experience as a software engineer. “It’s a strange, fascinating, and slightly horrifying story that deserves to be told while it is still fresh in my mind, so here we go…”

On December 11, Ms. Fowler was named the Financial Times’ Person of the Year.
“Women have been speaking up for many, many years, but were very rarely believed, and there were almost never any real consequences for offenders,” Ms Fowler told the Financial Times. “This year, that completely changed.”

Two other stories of note broadened the narrative of women@work in Silicon Valley:
‘The Ellen Pao Effect Is What Happens After Lean In’Jessi Hempel for Wired, September 20, 2017
‘Why is Silicon Valley So Awful to Women?’Liza Mundy for The Atlantic, April 2017

fearless girl.jpgOn October 5 the first major story on workplace harassment in Hollywood was reported in The New York Times.  Since then, some of the best journalists have both reported and reflected on the relationship between men, power and women@work.

Here’s a sampling of the best:
‘Harvey Weinstein Paid Off Sexual Harassment Accusers for Decades’Jodi Kantor and Megan Twohey for The New York Times, October 5, 2017
‘From Aggressive Overtures to Sexual Assault: Harvey Weinstein’s Accusers Tell Their Stories’Ronan Farrow for The New Yorker, October 10, 2017
‘Your Reckoning and Mine’Rebecca Traister for The Cut, November 12, 2017
‘The Cost of Devaluing Women’Sallie Krawcheck for The New York Times, December 2, 2017

rose reading room.jpgThe questioning of expertise

At work, you know the value of the expertise you bring to your organization. You may be a generalist, a specialist or a combination. You bear the scars and carry the laurels of hard won achievement, and you are compensated for your talent. Colleagues ‘pick your brain’ to complement their own skill set. Customers rely on your advice.

That’s why ‘How America Lost Faith in Expertise’ by Tom Nichols is required reading.

“I fear we are moving beyond a natural skepticism regarding expert claims to the death of the ideal of expertise itself: a Google-fueled, Wikipedia-based, blog-sodden collapse of any division between professionals and laypeople, teachers and students, knowers and wonderers — in other words, between those with achievement in an area and those with none.

A modern society cannot function without a social division of labor. No one is an expert on everything. We prosper because we specialize, developing formal and informal mechanisms and practices that allow us to trust one another in those specializations and gain the collective benefit of our individual expertise…The relationship between expert and citizens rests on a foundation of mutual respect and trust.”

IMG_8367.jpgThe gig/side-hustle career

The world of work has changed. We’re not going to time-travel back to a magical place where work fit neatly into single employer; 9-5, five-day a week increments. Whatever you choose to label the current paradigm, it’s a patchwork of assignments, for a variety of employers: some resulting in valuable skill development and others providing the means to an end. And it’s exhausting.

Jia Tolentino examined the consequences of our new work/life for the New Yorker.
‘The Gig Economy Celebrates Working Yourself to Death’ March 22, 2017. “It does require a fairly dystopian strain of doublethink for a company to celebrate how hard and how constantly its employees must work to make a living, given that these companies are themselves setting the terms. And yet this type of faux-inspirational tale has been appearing more lately, both in corporate advertising and in the news.

“There’s a painful distance between the chipper narratives surrounding labor and success in America and the lived experience of workers.”

IMG_9786.jpgUp lit: A new genre emerges in publishing

In the September article for the NYT Book Review, Meghan Daum reviewed three memoirs.“I’ve always believed some of the best material comes from the workplace…it’s the job site, the place where our skills are honed and our labors converted to currency, that truly defines not just our proficiencies but our element.”

I would agree.

Danuta Kean reported for the Guardian: ‘Up lit: The new book trend with kindness at its core’ “A bruising year dominated by political and economic uncertainty, terrorism and tragedy has, publishers say, kickstarted a new trend they have have branded “up lit”…bookbuyers are seeking out novels and nonfiction that is optimistic rather than feelgood.”

One of her favorites was also mine. ‘Eleanor Oliphant is Completely Fine’ by Gail Honeyman, a perfect example of how fiction can outdistance non-fiction when it comes to our relationship to work and our colleagues.

IMG_9162.jpgIt begins: “When people ask me what I do – taxi drivers, hairdressers – I tell them I work in an office. In almost nine years, no one’s ever asked what kind of office, or what sort of job I do there. I can’t decide whether that’s because I fit perfectly with their idea of what an office worker looks like, or whether people hear the phrase work ‘in an office’ and automatically fill in the blanks themselves – lady doing photocopying, man tapping at a keyboard. I’m not complaining, I’m delighted that I don’t have to get into the fascinating intricacies of accounts receivable with them.”

One other recommendation, looking at work from a different life cycle perspective:
‘Lillian Boxfish Takes A Walk’ by Kathleen Rooney.

“Now I don’t work anymore, and the world is uncomfortable.”

The world is uncomfortable, for many reasons. As 2017 merges into 2018 the question remains for all @work: How will we find fulfillment @work in the new year, amidst a shape-shifting environment where the familiar has been replaced by a round-the-clock hustle?

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The week@work: three questions, a tree, a word, a phrase (and a rabbit)

It’s almost over. A year of continual brain-numbing ‘breaking news’ and distraction. This week@work the focus is on communication and understanding. A teacher posed three important questions to her students, two journalists tracked the odyssey of a balsam fir tree, Merriam-Webster and Oxford dictionaries selected the word of the year and we found the origin of  the phrase ‘glass ceiling’. (And there’s a rabbit.)

The New York Times investigative journalist and author Jodi Kantor‘s work breaking the Harvey Weinstein story demonstrated the value of solid reporting in a time of fake news. But it was her tweet last week that caught my attention.

These are “excellent questions” to ask when evaluating a news story. They can also be added or modified to our repertoire@work. Questions@work are essential, as Academy Award winning producer Brian Grazer noted in his 2015 book, ‘A Curious Mind: The Secret to a Bigger Life’.

“If you’re the boss, and you manage by asking questions, you’re laying the foundation for the culture of your company or group. 

You’re letting people know that the boss is willing to listen. This isn’t about being “warm” or “friendly”. It’s about understanding how complicated the modern business world is, how indispensable diversity of perspective is, and how hard creative work is.”

And now, a holiday story: the modern tale of a tree, a farmer, a trucker, a lot owner and a customer.

The American Christmas Tree Association reported “More that 94 million American households, or 79 percent of all households, will display a Christmas tree in their home this holiday season…This represents a slight increase overall in the number of households displaying a Christmas tree this year compared to last year. Of those trees, 80 percent will be artificial trees and 20 percent will be real.”

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In ‘1,000 miles. Five Days. Four Familes. One Tree.’, journalists Tiffany Hsu and Roger Kisby followed the supply chain of a single ‘real’ balsam fir from a Nova Scotia farm to a living room in Queens.

“In Lunenburg County, a chunk of Nova Scotia pockmarked by lakes and patches of balsam firs, Silver’s Farm hugs a hill with 45 acres of farmland splayed out in front and 150 acres of Christmas trees behind, all growing naturally and tightly “like the hairs on a dog’s back,” said Wayne Silver.

His operation is small, felling just 3,000 trees a season. Some Nova Scotia farms cut down tens of thousands of trees annually and even ship some overseas.

Mr. Silver took over the farm in 1991 from his father, who took it over from his father, who began cutting Christmas trees in the 1930s. Trees “are in my blood,” he said.

Help is scarce. In a tight labor market with low unemployment, many other tree farmers are hiring migrants from Mexico and Jamaica. Mr. Silver will likely follow suit next year.

“I just work too many long hours,” he said.”

This ‘must read’ multi-media gem captures the changing world of work in North America for farmers, truckers, small business owners and customers.

WOTY-youthquake-banner-760x220.jpg

It’s that time of year when those @work in the cataloging of words announce their ‘word of the year’. The Oxford Dictionaries chose “the noun, youthquake, defined as ‘a significant cultural, political, or social change arising from the actions or influence of young people’.”

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“Merriam-Webster’s Word of the Year for 2017 is feminism. The word was a top lookup throughout the year, with several spikes that corresponded to various news reports and events. The general rise in lookups tells us that many people are interested in this word; specific spikes give us insight into some of the reasons why.”

And while we’re on the topic, did you ever wonder where the phrase ‘glass ceiling’ originated? This past week, the BBC interviewed management consultant Marilyn Loden who coined the phrase almost 40 years ago.

“I first used the phrase “glass ceiling” in 1978 during a panel discussion about women’s aspirations. As I listened, I noted how the (female) panellists focused on the deficiencies in women’s socialisation, the self-deprecating ways in which women behaved, and the poor self-image that many women allegedly carried.

It was a struggle to sit quietly and listen to the criticisms.

True, women did seem unable to climb the career ladder beyond the lowest rung of middle management, but I argued that the “invisible glass ceiling” – the barriers to advancement that were cultural not personal – was doing the bulk of the damage to women’s career aspirations and opportunities.

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On 24 May 2018, the “glass ceiling” will be 40 years old.

What has changed for working women in that time? The sheer number of female managers has increased dramatically across most industries and yet the metaphor continues to symbolise an enduring barrier to gender equality – one that has been normalised in many organisations where there is now a sense of complacency about the lack of women at the top.”

One last story this week@work: ‘Harvey Is A Great Holiday Movie’ by Jennifer Finney Boylan
“…if the holiday season means anything at all, it’s about believing in things that we cannot actually see. That virtues as shopworn as faith, hope and love can abide, even if others think you’re a crazy person for believing in them. That those we have lost — parents, friends, even our own younger selves — can live on, in us. That there really are spirits that can make us more than ourselves, that can turn our perilous, fallen lives into something sacred.”

 

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The week@work – A tipping point @work?

There was only one major story that stood out this week@work: sexual harassment allegations against one of the most powerful men in Hollywood. It incorporated all the elements of stories reported earlier this year, in Silicon Valley and at Fox News. Will 2017 be the end of “the era of willful ignorance and shameful complicity in sexually predatory behavior and workplace harassment” ?

Time will tell. The common thread to all – the responses: “It’s about time.” “Nobody is surprised.” It doesn’t matter where you work. Women know the story. Women professionals relate to the description of the work environment: an unsafe place. A workplace absent of values and respect.

On the front pages of major newspapers, it’s Hollywood. In the neighborhood, it’s the local fast-food restaurant.

Alexandria Symonds provided a window into the ‘story behind the story’ of The New York Times journalists who covered “three major investigative reports about sexual misconduct across the media, tech and film industries” this year.

“It starts with a whisper. A prominent man has used his wealth and power to harass or abuse a woman — or worse — and then to intimidate her, or to buy her silence.

As several reporters at The New York Times have learned this year, it rarely ends with a single woman, a single whisper.”

On October 5, The New York Times journalists Jodi Kantor and Megan Twohey reported ‘Harvey Weinstein Paid Off Sexual Harassment Accusers for Decades.’

“Dozens of Mr. Weinstein’s former and current employees, from assistants to top executives, said they knew of inappropriate conduct while they worked for him. Only a handful said they ever confronted him.

Mr. Weinstein enforced a code of silence; employees of the Weinstein Company have contracts saying they will not criticize it or its leaders in a way that could harm its “business reputation” or “any employee’s personal reputation,” a recent document shows. And most of the women accepting payouts agreed to confidentiality clauses prohibiting them from speaking about the deals or the events that led to them.”

On October 10, journalist Ronan Farrow described the results of his ten month investigation, ‘From Aggressive Overtures to Sexual Assault: Harvey Weinstein’s Accusers Tell Their Stories’.

“For more than twenty years, Weinstein, who is now sixty-five, has also been trailed by rumors of sexual harassment and assault. His behavior has been an open secret to many in Hollywood and beyond, but previous attempts by many publications, including The New Yorker, to investigate and publish the story over the years fell short of the demands of journalistic evidence. Too few people were willing to speak, much less allow a reporter to use their names, and Weinstein and his associates used nondisclosure agreements, payoffs, and legal threats to suppress their accounts.

In the course of a ten-month investigation, I was told by thirteen women that, between the nineteen-nineties and 2015, Weinstein sexually harassed or assaulted them. Their allegations corroborate and overlap with the Times’ revelations, and also include far more serious claims.”

In a podcast conversation on Thursday, The New Yorker executive editor, Dorothy Wickenden and staff writer, Jia Tolentino discussed ‘The End of the Weinstein Era’ and the effect the revelations might have on modern workplace culture.

“Over the last year women have started coming forward because there is an obvious, absolute need to. There is support in the media. It’s all of a sudden seeming both infinitely more possible and more necessary to come forward.”

Ms. Symonds also detected an inkling of change in the outcomes of the three NY Times investigations.

“…the investigations are beginning to have powerful real-life consequences. Mr. Weinstein was fired by the Weinstein Company three days after The Times’s first report was published. Mr. O’Reilly was ousted by Fox News on April 19. And the venture capitalist Dave McClure stepped down from his company, 500 Startups, several days after Ms. Benner’s report.

The journalists agreed that there has also been an accompanying shift in the culture around disclosure. “I think that what you saw almost immediately was a growing safe space for more women to come forward and tell their stories,” Ms. Twohey said.”

This past week also marked the one year anniversary of the release of the infamous ‘Access Hollywood’ tapes. The risk of not speaking up has become a risk beyond our individual workplace.

 

 

 

The year @work – equal pay, organization culture, Mark Zuckerberg’s books, the widening class divide, space exploration & Hamilton

Topics of work and the workplace often captured the headlines in 2015. And some of those headlines seemed to echo the 1970’s. As the economy improved, the wage gap between rich and poor increased. And we are still talking about equal pay for equal work.

One flashback was posted on the NPR website on January 2 in tribute to former New York governor, Mario Cuomo, who died on New Year’s Day. The post included the text and video of his speech to the Democratic National Convention in 1984, two years after the Equal Rights Amendment  failed to gain support from the 38 states required to pass.

“We speak for women who are indignant that this nation refuses to etch into its governmental commandments the simple rule “thou shalt not sin against equality,” a rule so simple —

I was going to say, and I perhaps dare not but I will. It’s a commandment so simple it can be spelled in three letters: E.R.A.”

Even though this year’s slate of Presidential candidates includes two women, the legacy of Cuomo’s passion is largely ignored.

Two stories in the past year served to visibly illustrate the continuing inequity.

In Hollywood, major studio, Sony was hacked, revealing, among other things, the disparity between the compensation of lead actress Jennifer Lawrence and her male co-stars. Madeline Berg covered the story for Forbes

“More frequent are anecdotes of discrimination like those recently related by Selma Hayek, Gwyneth Paltrow and even Streep.

All of these women have echoed the sentiment of Patricia Arquette, who brought the issue to the world’s attention at last year’s Oscars when she said in her acceptance speech for Best Supporting Actress, “It’s our time to have wage equality for once and for all.”

But it is not only the number on the paycheck that is the problem: Women are also greatly underrepresented on the big screen, leading to fewer opportunities to make money, an issue that Reese Witherspoon brought up at the American Cinematheque Awards in October: “Women make up 50% of the population, and we should be playing 50% of the roles on the screen.”

That is a dream that is far from a reality. According to a report by the Annenberg School at USC’s Media, Diversity & Social Change Initiative released in August, only 28.1% of characters in 2014’s top 100 films were female and of that percent, only 21 had a female lead or co-lead.”

The misrepresentation is even worse behind the camera: Of the same films, women made up only 1.9% of directors, 11.2% of writers and 18.9% of producers. This only aggravates the problem. The report found that in productions where women held key positions off-screen—as directors, writers and producers—the films featured women more often, and in less sexualized roles.”

We may find it hard to garner sympathy for those who earn millions @work for acting or competing in sport. But those are the visible workers who set the bar for the rest of us on the lower rungs of the career ladder.

The year in sport was dominated by the FIFA scandal, but women who work in sport created the memorable moments of the year. Christopher Clarey, summarizing the year in sport for women noted ‘Women Surge On Playing Field but Fall Behind in Boardroom’.

“As visible as female athletes were in 2015, women lost prominence and power in another key domain in the sports world: the boardroom.

Stacey Allaster, chief executive of the WTA Tour, stepped down citing burnout and the desire to spend more time with her young children. Debbie Jevans, a Briton who was perhaps Europe’s leading women’s sports executive, also cited personal reasons for resigning as chief executive of England Rugby 2015 less than six months before the start of the Rugby World Cup that she had been instrumental in organizing.

Another industry leader, Mary Wittenberg, who oversaw the New York City marathon as chief executive of New York Road Runners, resigned to lead a start-up lifestyle company, Virgin Sport.

Allaster, Jevans and Wittenberg were all replaced by men, and by year’s end there was no woman leading a major professional sport, not even one for women. Steve Simon is in charge of the WTA, Michael Whan is in charge of the L.P.G.A., Jeff Plush runs the National Women’s Soccer League in the United States and Mark Tatum oversees the W.N.B.A., the most prominent women’s professional basketball league, on an interim basis after Laurel J. Richie stepped down after five seasons in 2015.

Considering the scandals and governance crises that enveloped leading male-dominated federations like FIFA and the I.A.A.F. in 2015, more women in power looked very much like part of the solution. The men could clearly benefit from new perspectives.

“For me, the most important thing about diversity in a workplace is definitely making everyone feel included,” Wittenberg said. “But the diversity that comes from diversity of thinking is also invaluable, and if you don’t have diversity around your executive table or any table, I think you really run a risk today. Organizations, and especially political organizations that lack diversity in any number of ways, including gender — you’re not coming close to representing a world view. Leadership today should be challenged at every turn.”

The topic of work/life balance continues to dominate the water cooler conversations from Silicon Valley to Wall Street. And the conversation is at the heart of defining organizational culture.

In mid-August The New York Times published a story, ‘Inside Amazon: Wrestling Big Ideas in a Bruising Workplace’ with the following sub-heading: “The company is conducting an experiment in how far it can push
white-collar workers to get them to achieve its ever-expanding ambitions.” 

Definitely not a ‘puff piece’, but an important piece of journalism that ignited a dialog not only between the Amazon PR machine and the editors of The NY Times, but among workers in a variety of work settings about organizational values and personal tradeoffs. How an individual’s values mesh with those of their employer will determine ultimate success or failure. Who will you become? is a far more important question to ask than   What is the salary offer?

This was also the year that Mark Zuckerberg encouraged others to follow his example, and read a recommended book every two weeks. The final recommendation in  ‘A Year of Books’ was announced today, number 23, ‘The Beginning of Infinity’ by David Deutsch.

Richard Feloni compiled a list of the first 20 recommendations.

“Facebook CEO Mark Zuckerberg has made a tradition of dramatic New Year’s resolutions, and this year he decided that he’d read a book every two weeks.

He wanted his selections to focus on “different cultures, beliefs, histories, and technologies.”

“Books allow you to fully explore a topic and immerse yourself in a deeper way than most media today,” Zuckerberg wrote on his personal Facebook page. “I’m looking forward to shifting more of my media diet towards reading books.”

Hopefully, we have all met our resolutions from January and shifted our media diet to include some ‘long reads’ outside our comfort zone.

As the economy continued to improve, the gap between rich and poor widened. Claire Cain Miller examined the impact of differences in child rearing on growing class divisions.

“Children were not always raised so differently. The achievement gap between children from high- and low-income families is 30 percent to 40 percent larger among children born in 2001 than those born 25 years earlier, according to Mr. Reardon’s research.

People used to live near people of different income levels; neighborhoods are now more segregated by income. More than a quarter of children live in single-parent households — a historic high, according to Pew – and these children are three times as likely to live in poverty as those who live with married parents. Meanwhile, growing income inequality has coincided with the increasing importance of a college degree for earning a middle-class wage.”

And for awhile, a movie about space, not that one, the other one – ‘The Martian’, seemed to re-energize NASA’s plan to restart manned space exploration beyond the International Space Station.

Doug Bolton of The Independent reported on last week’s suspension of a proposed mission to the red planet.

“NASA has decided to suspend a mission to Mars scheduled for March 2016, due to the lander springing a leak.

The InSight Mission, which would have seen a rover analysing seismic activity and the interior structure of the red planet, was called off by Nasa bosses after technical staff failed to repair a leak in one of the rover’s prime instruments.

John Grunsfeld, the associate administrator for Nasa’s Science Mission Directorate in Washington, said: “We push the boundaries of space technology with our missions to enable science, but space exploration is unforgiving, and the bottom line is that we’re not ready to launch in the 2016 window.”

Which leaves our space efforts to two remarkable American entrepreneurs, Elon Musk and Jeff Bezos. In May, Jessica Orwig expressed optimism in the future of private space exploration.

“This year is shaping up to be an extremely exciting time for the future of commercial spaceflight, which will be built upon the backbone of revolutionary 21st-century rockets. The private American space companies Blue Origin and SpaceX are paving the way.

Blue Origin, which was founded by Amazon CEO Jeff Bezos in 2000, successfully launched its “New Shepard” space vehicle for the first time on April 29. The vehicle was named after Alan Shepard, who became the second human and first American to enter space 44 years ago. It is designed to eventually boost six people to space, where they can experience weightlessness for 10 minutes before returning to Earth. The ride is for entertainment and therefore not exclusively for astronauts, but these kinds of temporary spaceflights could become a new way for astronauts to train for coming space missions.

Two weeks earlier, on April 14, Elon Musk’s SpaceX, founded in 2002, attempted to land one of its Falcon 9 rockets on a floating platform in the Atlantic Ocean. SpaceX’s Falcon 9 rockets are designed to boost spacecraft to greater heights than Blue Origin’s and are therefore involved in other missions outside of commercial spaceflight, including supplying the International Space Station, launching satellites into orbit, and aspirations to reach Mars.”

On December 22, NBC News reported “SpaceX completed an historic vertical landing of its Falcon 9 rocket on Monday night — the first time such a feat had been achieved.

The launch and landing in Cape Canaveral, Florida, were the first from the private U.S. spaceflight company since its rocket exploded on liftoff in June.

SpaceX has come close to landing a rocket but until now, never actually pulled the feat off. Blue Origin, founded by Amazon CEO Jeff Bezos, stuck a landing last month — but Musk pointed out that was a suborbital trip, the requirements for which are considerably different.”

And then there was ‘Hamilton’ the musical. Just as the founding father was about to be replaced on the U.S. ten dollar bill, his story took center stage this summer on Broadway. In a 2015 recap article, ‘Surprises from 2015 and Reasons for Hope’, Gina Bellafante examined the ‘Hamilton effect’ on five year olds.

“As if it weren’t surprise enough that a hip-hop musical about the life of the country’s first Treasury secretary would become a Broadway sensation, finding impassioned fans in both President Obama and Dick Cheney, “Hamilton” has found an unlikely cohort of obsessives among 5-year-olds in New York, thanks to the cast album and scenes available on YouTube. At least one kindergartner in Brooklyn is regularly going to school with white socks pulled up over his pants. Some children are demanding quill pens, and many are singing the songs at home over and over and over.

“This is the new ‘Frozen,’” one already fatigued mother observed. Expect heated arguments about the limitations of Federalism among first graders next year.”

 

The week@work – The pressure to succeed @school, @work and @amazon

This week@work includes articles that echo a growing concern that we are not adequately preparing our children for the future @work, millennials expectations @work, and Amazon’s culture that just may be more in line with those expectations.

Are we teaching our children to fear failure? Contributing Atlantic writer Jessica Lahey answers the question by narrating a parent – teacher conversation. The parent is expressing a concern about a child who is achieving academically but losing the desire to learn.

“The truth—for this parent and so many others—is this: Her child has sacrificed her natural curiosity and love of learning at the altar of achievement, and it’s our fault. Marianna’s parents, her teachers, society at large—we are all implicated in this crime against learning. From her first day of school, we pointed her toward that altar and trained her to measure her progress by means of points, scores, and awards. We taught Marianna that her potential is tied to her intellect, and that her intellect is more important than her character. We taught her to come home proudly bearing As, championship trophies, and college acceptances, and we inadvertently taught her that we don’t really care how she obtains them. We taught her to protect her academic and extracurricular perfection at all costs and that it’s better to quit when things get challenging rather than risk marring that perfect record. Above all else, we taught her to fear failure. That fear is what has destroyed her love of learning.”

Innovation is the product of failure. At a time when global competition is intense, there is a shortage of the curious, the questioning.

It’s time to reevaluate our priorities and help “kids rediscover their intellectual bravery, their enthusiasm for learning, and the resilience they need in order to grow into independent, competent adults.”

What happens when these adults move into the workplace? What are their expectations?

In 2007 the Gallup Management Journal published the results of a poll of job seekers asking what was important to them in their job search.

“Nearly half of job seekers say the opportunity to learn and grow, the opportunity for advancement, and earning promotions based on merit are extremely important when looking for a job”

It follows that the quality of management and the relationship with ‘the boss’ are critical factors in recruitment and retention.

“Companies know they must offer competitive compensation packages when fighting for talented employees, and they must offer the right types of work for those seeking jobs. If they don’t revise their recruiting pitch to include concrete examples of great management, and if they don’t have great managers in the first place, then job seekers will listen to companies that do.”

Hopefully great managers will allow employees to fail. But apparently not, according to the next story about the generation we continue to label as millennials.

In a post for Inc. Chis Matyszczyk gives us four reasons these folks are leaving their jobs.

“They’ve seen what corporate life did to their parents, so they’ll take it just in small doses, thanks. They see through their bosses (and their bosses hate them for it). Millennials look at the corporate world and understand how uncertain the future is. Most of their role models got rich quick.”

If the expectation is to take corporate life in small doses, perhaps a resume should include some time at the world’s biggest retailer.

Welcome to orientation at Amazon. The ‘above the fold’ story in The New York Times today describes the corporate culture at Amazon. As all things Amazon the culture reflects the values. leadership principles and vision of Jeff Bezos.

“Amazon may be singular but perhaps not quite as peculiar as it claims. It has just been quicker in responding to changes that the rest of the work world is now experiencing: data that allows individual performance to be measured continuously, come-and-go relationships between employers and employees, and global competition in which empires rise and fall overnight. Amazon is in the vanguard of where technology wants to take the modern office: more nimble and more productive, but harsher and less forgiving.”

Key to Amazon’s success is Jeff Bezos’ realistic view of the new employer-employee contract – one based on mutual utility.

“…he was able to envision a new kind of workplace: fluid but tough, with employees staying only a short time and employers demanding the maximum.”

A few additional articles from the week@work:

‘Design As Strategy’ Adi Ignatius for The Harvard Business Review, September 2015 issue: “…illustrates some of the ways design thinking is starting to power corporate strategy.”

The Perils of Ever-Changing Work Schedules Extend to Children’s Well-Being‘ Noam Scheiber for The New York Times, 8/12: “A growing body of research suggests that children’s language and problem-solving skills may suffer as a result of their parents’ problematic schedules, and that they may be more likely than other children to smoke and drink when they are older.”

‘The Makeup Tax’ Olga Khazan  The Atlantic 8/5  “Years of research has shown that attractive people earn more. Thus, the makeup tax: Good-looking men and good-looking women both get ahead, but men aren’t expected to wear makeup in order to look good.”