The week@work – U.S. unemployment at nine year low, Rosberg and Schultz exit roles on top, and “mother nature needs her daughters”

If you weren’t paying attention, you would have thought the major story this week@work was about the 800 folks who will retain positions at Carrier, a division of United Technologies. You might have missed the news that U.S. unemployment reached a nine year low @4.6%, adding 178,000 jobs in November.

In ‘departures’, newly crowned Formula One champion, Nico Rosberg announced his retirement and Starbuck chief, Howard Schultz, will be stepping down from his position next year.  Seventy-six women scientists have embarked on an expedition to Antarctica to focus on climate change and women who work in the sciences.

Ana Swanson reported on the U.S. unemployment news for The Washington Post, Wonkblog.

“Data released on Friday showed a sharp drop in the unemployment rate from 4.9 percent the previous month, driven partly by the creation of new jobs and partly by people retiring and otherwise leaving the labor force.

A broader measure of unemployment, the U-6 rate, which includes those who have given up looking for work and part-time workers who would like to have full-time jobs, fell to 9.3 percent, the lowest reading since April 2008. The figure still remains elevated from average levels in the 2000s.”

Paul Weaver covered the announcement of F1 champion, Nico Rosberg’s decision to retire from racing five days after capturing the title for The Guardian.

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“Nico Rosberg has stunned Formula One by announcing his retirement, just five days after the 31-year-old became the sport’s world champion…

He said he had “climbed my mountain”. Now he is going out at the peak.

Rosberg said he first started thinking about retiring when he won the Japanese Grand Prix in early October and realised the title was within his grasp. “From the moment when the destiny of the title was in my own hands, the big pressure started and I began to think about ending my racing career if I became world champion,” he wrote in a post on his Facebook page announcing his departure.”

At the other end of the career spectrum, the visionary leader of Starbucks, Howard Schultz announced he will be stepping away from his leadership position at the company he joined in 1982. Andrew Ross Sorkin reported on the change at the top for The New York Times.

“I wanted to build the company my father never got to work for,” he said.

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At an all-hands employee meeting at the company’s headquarters on Thursday, Mr. Schultz was greeted with tears and a standing ovation. “For me, perhaps there are other things that are part of my destiny,” he told them.”

Mr. Schultz said he intends for Starbucks to “maintain our moral courage.” And he defended efforts like the company’s “Race Together” campaign to spur a conversation about race relations, saying that it “was not a failure. I’d do it again.” He said such campaigns are deeply embedded in the company’s brand of “challenging the status quo about the role of a public company.” He is excited by the question, “Since we have stores in every community in America, how can we use our scale for good?”

How do folks successfully transition from one phase of their work life to the next?

Adam Bryant‘s ‘Corner Office’ interview with Nyansa chief executive, Abe Ankumah provides a hint.

“Be a lifelong student. That doesn’t mean go enroll in a bunch of classes all the time. It’s a mind-set. It means continuing to push yourself to learn rather than saying, “I’ve got this degree in this, and that’s what I’m going to do.”

The other thing is not to become too comfortable in a role. Chances are that if you’re comfortable, you’re not learning, you’re not pushing the envelope and you’re probably going to get stagnated.”

The last story this week@work is an example of pushing the envelope, for the greater good.

On Thursday I received a tweet from BBC Australia about an expedition of women scientists traveling to Antarctica. The tag line of their sponsor, ‘Homeward Bound’, is “mother nature needs her daughters”.

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From the BBC  Australia story – “They call Ushuaia, a cold and windy port city in Argentina, the end of the world.

It’s from here that the largest ever all-female expedition to Antarctica will depart, with more than 70 women with backgrounds in science set to spend 20 days at sea.

The voyage is part of the Homeward Bound initiative, an Australian programme aimed at increasing the representation of women in top science jobs across the globe.

“We’re missing half the voice at the leadership table,” says Dr Jessica Melbourne-Thomas, who along with entrepreneur and management expert Fabian Dattner, came up with the idea.

The pair met during a leadership development course run by Dattner, and their frustration at the challenges faced by women in science quickly became a bold idea.

Two years later, the first of what is hoped to be several voyages is about to depart.”

We talk a lot about ‘dream jobs’ and whether ‘finding your passion’ is attainable. For those of you skeptics out there, I close with the closing paragraphs of Fabian Dattner‘s blog post, co-founder of Homeward Bound, who as I write is on her journey south.

“So, right now as I work with a group of leaders in my day job, my mind wanders effortlessly to what lies ahead – now only a few sleeps away – and I am finally lost for words, carried forward – as with all the people involved – on a deeply felt sense of rightness: right purpose, right time, right people, right outcome.

I know what ‘flow’ means now; I know what purpose, autonomy and freedom mean. I know what it means to lead and be led. And I know in my bones what is possible for humans, when leaders act on behalf of the greater good.

Stay with us on this journey. It’s for all of us.”  @HomewardBound16

 

Photo credits: Antarctica expedition – Homeward Bound, Kevin Johnson/Howard Schultz -Starbucks Newsroom

The Friday Poem ‘Voice’ by Jeffrey Brown

 

Walking west on 40th Street, between 7th & 8th, you pass the entrance to the CCNY Graduate School of Journalism. In the space of a city block, those aspiring to pursue a career reporting the news, cross paths with the the best in the field @work in The New York Times building.

There was a time when the most trusted man in America was a television journalist. Today, journalists across the globe find themselves at risk when reporting the truth. ‘Fake news’ sites proliferate where fiction replaces fact.

Lost in the cacophony of the latest news cycle is the value professional journalists provide in our society; collecting and communicating information that empowers the rest of us to make the best decisions.

This week, The Friday Poem is for those who follow their dream to newsrooms around the corner, and around the world. ‘Voice’ was written by NPR journalist and poet, Jeffrey Brown.

Voice

for Robert MacNeil and Jim Lehrer

There are those with a voice so rich,

so bell-strong, time chiseled, and alive

they can read the phone book and

you will hear the deeds and failings

in every name, the laughter and wailing

of ghosts who inhabit each address,

the infinite possibility

 

in every number. There are those

with a voice that rich, he says –

the lucky ones. But that is not us.

We open our mouths and out comes a

small, high sound, cracking midsentence,

straining to tell the story we know

to be true. There are things you can do:

 

Learn to breathe. Stand up straight and

let the air flow through you, belly to

chest and into the mask of your face.

Take a bit of chocolate, sip on your

coffee – excite the senses. Imagine

the people in their hoes hungry for

dinner and for news of the world.

 

Underline phrases, emphasize what

should be emphasized, diminish

the less important. Decide what is

important. Be sure you understand

the meaning of what you are to say.

Do not yell, do not whisper, look ahead,

not down, fill your lungs, open your mouth

 

and speak. The Zen master says “You

find your voice when you find yourself.”

But that, too, is not for us. (Who knows

What else you’ll find there? he laughs).

Better to listen to that voice

as though from afar, as though it

is not yours. Then speak again.

Jeffrey Brown from ‘The News:Poems’ 2015

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Thanksgiving 1944

I am a daughter of the generation who rarely talked about their earlier lives. Even in later years when their mortality became evident, there was no sharing of history. It’s only in the wake of their demise that clues appear in the back of sock drawers and attic boxes in photos and paper.

In 1944 President Franklin D. Roosevelt proclaimed Thursday the twenty-third of November a day of national thanksgiving.

On that Thanksgiving Day in the Netherlands, East Indies, members of the 989 Signal Corps at Base G, under the command of Captain John Gammon, shared a dinner of roast turkey, turkey dressing, giblet gravy, cranberry sauce, mashed potatoes, creamed peas and carrots, creamed corn and fruit salad. Parker house rolls were served with butter and jam. And for dessert there was devils food cake, pumpkin pie and coffee.

The meal was prepared under the supervision of the mess sergeant, Lloyd V Green, assistant mess sergeant Theodore J Sherian and baker Ralph L Bowman. Seven cooks prepared the meal, PP Urban, WE Hovermale, SV Schultz, JA Bozer, IA Johnson, C Branham, RC Click, M Lynn and L Downs.

My father left few clues to his time in the South Pacific.  There were a few coins, photos, but only one sheet of paper, mimeographed and folded. On one side, a hand drawn sketch of a palm tree, a roast turkey and ‘Thanksgiving 1944’. On the other, the menu and the list of those who prepared the meal.

Why that menu traveled thousands of miles back to New Jersey remains a mystery. On this Thanksgiving, I thank the families of those who served with him, and on that day in 1944 helped create a special memory in the chaos of the South Pacific Theater.

Happy Thanksgiving.

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The week@work:’post-truth’, Facebook’s ‘news feed’, Gwen Ifill, a new leader @Lincoln Center, & Udacity’s tech job tryouts

This past week@work Oxford Dictionaries declared ‘post-truth’ the 2016 word of the year, and Facebook’s Mark Zuckerberg realized his job description included a responsibility to combat fake news. In contrast, the week marked the death of an authentic journalist, PBS NewsHour co-anchor Gwen Ifill. Lincoln Center chose a new leader from academia and MOOC provider, Udacity announced tech job tryouts.

On Wednesday, the BBC reported “Oxford Dictionaries has declared “post-truth” as its 2016 international word of the year, reflecting what it called a “highly-charged” political 12 months.

It is defined as an adjective relating to circumstances in which objective facts are less influential in shaping public opinion than emotional appeals.

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Oxford Dictionaries says post-truth is thought to have been first used in 1992. However, it says the frequency of its usage increased by 2,000% in 2016 compared with last year.”

The Economist explored ‘post-truth’ in ‘The Art of the Lie’.

“The term picks out the heart of what is new: that truth is not falsified, or contested, but of secondary importance…

Post-truth politics has many parents. Some are noble. The questioning of institutions and received wisdom is a democratic virtue. A sceptical lack of deference towards leaders is the first step to reform. The collapse of communism was hastened because brave people were prepared to challenge the official propaganda.

Post-truth has also been abetted by the evolution of the media… The fragmentation of news sources has created an atomised world in which lies, rumour and gossip spread with alarming speed. Lies that are widely shared online within a network, whose members trust each other more than they trust any mainstream-media source, can quickly take on the appearance of truth. Presented with evidence that contradicts a belief that is dearly held, people have a tendency to ditch the facts first. Well-intentioned journalistic practices bear blame too. The pursuit of “fairness” in reporting often creates phoney balance at the expense of truth.”

The New Yorker contributor, Nathan Heller examined one example of the phenomena in ‘The Failure of Facebook Democracy’.

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“The unexpected election of Donald Trump is said to owe debts to both niche extremism and rampant misinformation. Facebook, the most pervasive of the social networks, has received much scrutiny and blame. During the final weeks of the campaigns, it grew apparent that the site’s “news” algorithm—a mechanism that trawls posts from one’s online friends and rank-displays those deemed of interest—was not distinguishing between real news and false information: the sort of tall tales, groundless conspiracy theories, and oppositional propaganda that, in the Cenozoic era, circulated mainly via forwarded e-mails.

Facebook is not the only network to have trafficked phony news, but its numbers have been striking. A much-cited Pew survey, released in May, suggested that forty-four per cent of the general population used Facebook as a news source, a figure unrivalled by other social networks. An analysis this week by Craig Silverman, of BuzzFeed, found that the twenty top-performing fake news stories on the network outperformed the twenty top real-news stories during the final three months before the election—and that seventeen of those fakes favored the Trump campaign.

If a majority of Americans are getting their news from Facebook, then Facebook surely has a civic obligation to insure the information it disseminates is sound.”

Which brings us to the initial response from Facebook founder/CEO Mark Zuckerberg.

“Identifying the ‘truth’ is complicated.”

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On Friday, he posted details of the projects in place to address the issue.

“A lot of you have asked what we’re doing about misinformation, so I wanted to give an update.

The bottom line is: we take misinformation seriously. Our goal is to connect people with the stories they find most meaningful, and we know people want accurate information. We’ve been working on this problem for a long time and we take this responsibility seriously. We’ve made significant progress, but there is more work to be done.”

Buried in paragraph four was this nugget that seemed to transfer ownership from the corporation to the community, ignoring a leader’s civic obligation.

“We do not want to be arbiters of truth ourselves, but instead rely on our community and trusted third parties.”

Contrast this approach to the definition of the role of a journalist, courtesy of the American Press Institute.

“The journalist places the public good above all else and uses certain methods – the foundation of which is a discipline of verification – to gather and assess what he or she finds.”

So let’s return to the days of ‘truth’ and remember the contribution of journalist Gwen Ifill through the eyes of two colleagues.

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‘What Gwen Ifill Knew About Race in America’  by Jeffrey Goldberg “An insufficient number of people have recognized what is obvious. Gwen’s death is a punishing blow to her family, and to her wide circle of friends, to her colleagues and to her viewers. But it is also a cruel blow to her profession, which hasn’t recently covered itself in glory. And it’s an especially cruel blow to her lovely nation, which is right now in need of her bravery, her farsightedness, and her willingness to tell the truth. Hers is an incalculable loss.”

‘The Life and Example of Gwen Ifill’ by David Brooks “Gwen worked in a tough business, and being an African-American woman in that business brought its own hardships and scars, but Gwen’s smile did not hold back. Her whole personality was the opposite of reticent, and timidity was a stranger to her. When the Ifill incandescence came at you, you were getting human connection full-bore.

I suppose every profession has a few people like this, people who love the whole profession, who pay compliments when its standards are met and who are tough when they are not.

Gwen’s death merits a bit of the reaction that greeted the death of the writer Samuel Johnson centuries ago: She has left a chasm, which nobody else can fill up and which nobody has a tendency to fill.

Now that Gwen is dead, who is the next best thing? There’s nobody. There are many great people who will follow her example. But nobody quite reminds you of Gwen.”

In other news this week@work:

‘Debora L. Spar, Barnard President, to Lead Lincoln Center’Michael Cooper for The New York Times  “In appointing Ms. Spar, who is also an author and a former Harvard Business School professor, Lincoln Center’s board looked beyond arts administration circles and decided to tap someone with experience running a large nonprofit and with a track record of raising money for capital projects — skills that could prove useful as the renovation proceeds.”

Mr. Cooper reported in a related story that you may want to share with the aspiring musicians in your life, ‘It’s Official: Many Orchestras Are Now Charities’.

‘Udacity, an Online Learning Start-Up, Offers Tech Job Trials’Steve Lohr for The New York Times “The program, called Blitz, provides what is essentially a brief contract assignment, much like an internship. Employers tell Udacity the skills they need, and Udacity suggests a single candidate or a few. For the contract assignment, which usually lasts about three months, Udacity takes a fee worth 10 to 20 percent of the worker’s salary. If the person is then hired, Udacity does not collect any other fees, such as a finder’s fee.

The Blitz initiative and Udacity’s evolution point to the role that nontraditional education organizations might play in addressing the needs of workers and employers in the fast-changing labor market for technology skills.”

In closing this week of work, I am still trying to clear the fog in my brain and understand ‘post truth’. I reside in the real word, but apparently it’s changing. What does work look like when words hold no meaning?

I’ll end with classicist Mary Beard‘s reflection on the U.S. election.

“Trump and Trump’s policies are truly ghastly, but you have to face the fact that a very large number of people actually voted for him. What is more, resentment at “the elite” has morphed into a proud contempt for truth, expertise and knowledge – not unlike Michael Gove’s jibe at “experts” before the Brexit vote. And in the broader context of political rhetoric, the idea that he won’t be as bad as he claimed is more, rather than less, worrying. I thought that the conciliatory speech was the worst thing I had heard all evening. The idea that he could be thanking Clinton for her service to the country (“I mean that very sincerely”) and be speaking of “binding the wounds of division” – when only the day before he’d promised to impeach her and poured salt into the very wounds he was now promising to heal – beggars belief. It has nothing to do with being “gracious” (as the television pundits had it), and everything to do with words not meaning anything. It was precisely what ancient rhetorical and political theorists feared almost more than anything else: that speech might not be true, and the corrosive effect of that on popular power.”

 

Photo credits: Facebook Menlo Park HQ courtesy of Facebook Newsroom Media Gallery, Mark Zuckerberg from his Facebook page, Gwen Iffil/Morry Gash AP

 

 

The Friday Poem ‘The Familiar Has Taken Leave’

Why are we always surprised when national events veer from a predicted trajectory? Maybe we’ve been spending too much time with analytics and not enough time with the poets.

Megan Garber wrote in The Atlantic last week about the role of poetry in the aftermath of the 2016 U.S. presidential election. “Campaign in poetry; govern in prose,” the old adage goes. This moment, though, has in many ways flipped that idea: The 2016 presidential campaign was decidedly lacking in poetry. Yet in its aftermath, as Americans consider the contours of their new government, they are, often, turning to poems…”

She interviewed Don Share, the editor of Poetry magazine to discover why poetry was having a ‘moment’.

“Well, it’s always been speaking to people—and it’s always been speaking to people about the kinds of things they’re taking about now, because one of the things poetry is really good at is anticipating things that need discussion. Poets are kind of like—it’s a bad metaphor, but—canaries in a coal mine. They have a sense for things that are in the air. Partly because that’s what they do—they think about things that are going on—but partly because they take their own personal experience and see how that fits in with what they see in the world. A lot of people might think that poetry is very abstract, or that it has to do with having your head in the clouds, but poets, actually, walk on the earth. They’re grounded, feet-first, pointing forward. They’re moving around and paying attention at every moment.”

Perhaps next time, we should survey the poets, not the pollsters.

Until then, the events of the past 11 days brought me to a poem selected by Matthew Zapruder for the August 16, 2016 issue of The New York Times Magazine.

The poem, written by broadcaster, documentary filmmaker and poet, Richard O. Moore was part of a “sequence of sonnets about the consequences of losing his sight in old age”.

At its core, the poem is about change…and how we respond.

The Familiar Has Taken Leave

Responding to a world turned outside in
Requires a fresh agility of will
And a surreal mode of thought, both distant
When the world was visible and real.
The only carry-over is the sound:
The hollow clatter of the commonplace,
Ancestral voices, sepulchral complaints
From many sources now invisible.

This is the most dispassionate I can be.
The familiar has taken leave with all I know
And what is left is mostly echo fading,
Never to return. What takes shape then
Is virtual and is a world apart
Assembled half by memory, half by art.

Richard O. Moore (1920-2015) from ‘Particulars of Place’ April, 2015

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The Times They Are A-Changin’

On Thursday morning Professor Sara Danius, Permanent Secretary of the Swedish Academy, announced the 2016 Nobel Prize in Literature.

“The Nobel Prize in Literature for 2016 is awarded to Bob Dylan “for having created new poetic expressions within the great American song tradition”.

In the hours that followed, the surprise decision was debated by the literati. A frequently mentioned candidate for the prize in literature, author Salman Rushdie, placed the choice in context via Twitter.

“From Orpheus to Faiz, song & poetry have been closely linked. Dylan is the brilliant inheritor of the bardic tradition. Great choice.”

In honor of that choice, the Friday Poem this week is Dylan’s ‘The Times They Are A-Changin’.

 

The Times They Are A-Changin’

Come gather ’round people
Wherever you roam
And admit that the waters
Around you have grown
And accept it that soon
You’ll be drenched to the bone
If your time to you is worth savin’
Then you better start swimmin’ or you’ll sink like a stone
For the times they are a-changin’

Come writers and critics
Who prophesize with your pen
And keep your eyes wide
The chance won’t come again
And don’t speak too soon
For the wheel’s still in spin
And there’s no tellin’ who that it’s namin’
For the loser now will be later to win
For the times they are a-changin’

Come senators, congressmen
Please heed the call
Don’t stand in the doorway
Don’t block up the hall
For he that gets hurt
Will be he who has stalled
There’s a battle outside and it is ragin’
It’ll soon shake your windows and rattle your walls
For the times they are a-changin’

Come mothers and fathers
Throughout the land
And don’t criticize
What you can’t understand
Your sons and your daughters
Are beyond your command
Your old road is rapidly agin’
Please get out of the new one if you can’t lend your hand
For the times they are a-changin’

The line it is drawn
The curse it is cast
The slow one now
Will later be fast
As the present now
Will later be past
The order is rapidly fadin’
And the first one now will later be last
For the times they are a-changin’

Bob Dylan, 1963

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Photo credit: Rolling Stone Magazine

The week@work – good lives without good jobs?, good vs. great leaders, Yahoo hacked, and are university rankings hurting higher ed?

The workplace is changing, and politicians are beginning to recognize the impact of the shift on long term policy planning. This week@work a ‘think tank’ fellow considered the possibility of good lives without good jobs, a professor found leadership is not a continuum, Yahoo announced 500 million users accounts were hacked, and Irish universities missed the top tier of international schools for the first time, generating a debate on the value of global rankings.

New America Fellow, Michael Lind suggested “Politicians should tell working Americans what they need to hear, not what they want to hear. And what they need to hear is that it is possible for all Americans to have good lives, even if they can’t all have good jobs.”

Writing in The New York Times Sunday Review he asked, ‘Can You Have a Good Life if You Don’t Have a Good Job?’

“…the political problem remains. Even if center-left and center-right policy wonks agree that the goal should be good lives for all workers, even those with bad jobs, many Americans do not agree, to judge from the rhetoric of politicians, who know their audiences well. The replacement of a world in which one or a few lifetime jobs in a paternalistic company that provided benefits during your working life and a pension after your retirement by a future in which individuals struggle to survive by piecing together “gigs” and “tasks” with a bewildering variety of federal, state and local social programs may strike many workers as a dystopian nightmare. The price of increased flexibility may be increased stress.

The unelected policy experts who envision a future of multiple job types and a greater, if hidden, role for government in maintaining minimum incomes and providing health and retirement benefits are essentially right. The elements of a “good job” — adequate income, health insurance and retirement benefits — that were once combined in the package that a Detroit automobile manufacturer provided to a unionized male steelworker in 1950 are likely to be provided, for most American workers now, by some combination of employer and government.

Until most American workers are persuaded that they will not be worse off in a system characterized by flexible work arrangements and partly socialized benefits, they may continue to make unrealistic demands that 21st century politicians restore something like the occupational structure of the 20th century.”

Which of the folks vying for U.S. President will have the courage to deliver this message? It may depend on their leadership style. Professor James R. Bailey of George Washington University’s School of Business examined ‘The Difference Between Good Leaders and Great Ones’ for HBR digital.

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“That anyone can develop as a leader is not in question. What I dispute is the stubborn resolve that great and good are points along the same stream. That just isn’t so. Great leadership and good leadership have distinctly different characteristics and paths. Leadership is not one-dimensional. It can be great and good, or one but not the other, or neither.

The tug between great and good leadership is one of perpetual and dynamic coexistence. There is great — a force that is often inexplicable, occasionally irrational, and, importantly, intermittently ungovernable. Then there is good — a direction that is north-star true, providing the point of values of mutual benefit.

It’s natural to think of leadership as running from one end to the other. To do so, though, is to mistake what great and good leadership are. They’re fundamentally different. Separating them, thus upending the ever-convenient continuum, seems counterintuitive. But it’s absolutely necessary for understanding the very elements that explain leadership’s operation and impact. Great can be vital but destructive; good can be compassionate but impotent. The coexistence of the two is the best hope for leadership — without good we should fear.”

Switching gears, to privacy – it came as no surprise when Yahoo announced a massive data breach. Kara Swisher reported for recode in advance of the public disclosure.

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“Earlier this summer, Yahoo said it was investigating a data breach in which hackers claimed to have access to 200 million user accounts and one was selling them online. “It’s as bad as that,” said one source. “Worse, really.” 

…this hack, said sources, which became known in August when an infamous cybercriminal named “Peace” claimed on a website that he was selling credentials of 200 million Yahoo users from 2012 on the dark web for just over $1,800. The data allegedly included user names, easily decrypted passwords and personal information like birth dates and other email addresses.

At the time, Yahoo said it was “aware of the claim,” but the company declined to say if it was legitimate and said that it was investigating the information. But it did not issue a call for a password reset to users. Now, said sources, Yahoo might have to, although it will be a case of too little, too late.”

Over 500 million accounts have been reported hacked…about that earlier article on good/great leadership and “another blemish on the record of CEO Marissa Mayer”.

On campus, this week@work, university presidents and deans awaited the verdict of the annual ‘World University Rankings’.

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Grainne Loughran reported on the implications of the new rankings for The Irish Times.

“Another week, another set of university rankings as the Times Higher Education releases it league table. It follows others recently published by Quacquarelli Symonds (QS) and the Academic Ranking of World Universities (Shanghai).

The organisations may differ, but the pattern is broadly the same: Ireland’s best higher education institutions are in free-fall.

The decline in rankings has been alarming university presidents for the past six years. But while rankings are of significant reputational importance worldwide, they only take into account a tiny proportion of the picture of how universities stand.

Lack of understanding of what they actually measure has resulted in the rankings gaining an unwarranted notoriety and position to influence policy, with the potential to harm higher education institutions in Ireland and worldwide.

There are about 20 global rankings of higher education. All have varying methodologies and in some cases give vastly different weightings to the factors they have in common.”

This week@work also marked the anniversary of ‘The Death of the Phone Call’. Timothy Noah looked back on a moment in history.

“The phone call died, according to Nielsen, in the autumn of 2007. During the final three months of that year the average monthly number of texts sent on mobile phones (218) exceeded, for the first time in recorded history, the average monthly number of phone calls (213). A frontier had been crossed. The primary purpose of most people’s primary telephones was no longer to engage in audible speech.”

Also this week@work – two stories from Silicon Valley:

‘Zuckerberg, Chan Start $3 Billion Initiative to Cure Disease’ Sarah Frier for bloomberg.com “Mark Zuckerberg and his wife, Priscilla Chan, are pledging to spend more than $3 billion over the next decade to work on curing diseases.

“Can we work together to cure, prevent or manage all disease within our children’s lifetime?” Chan said Wednesday onstage at an event in San Francisco for the Chan Zuckerberg Initiative. “Mark and I believe that this is possible.”

‘How Tech Companies Disrupted Silicon Valley’s Restaurant Scene’ Nicole Perlroth for The New York Times “All told, more than 70,000 square feet of Palo Alto retail and restaurant space were lost to office space from 2008 to 2015, as the tech bubble drove demand for commercial space downtown.

It is a story playing out across Silicon Valley, where restaurateurs say that staying afloat is a daily battle with rising rents, high local fees and acute labor shortages. And tech behemoths like Apple, Facebook and Google are hiring away their best line cooks, dishwashers and servers with wages, benefits and perks that restaurant owners simply cannot match.

Silicon Valley technologists love to explain how they have disrupted the minutiae of daily life, from our commutes to the ways we share family photos. But along the way, they have also managed to disrupt their local restaurant industry.”

Finally, from The New York Times Magazine survey (September 18): “In an eight-hour workday, how much time do you spend actually working? 44% 4-6 hours, 43% 7-8 hours, 7% 1-3 hours, and 6% less than an hour.”

 

Photo credits: Yahoo, Lisa Werner/Getty for Wired

The Saturday Read – The National Book Award ‘Long List’

This past week The National Book Foundation announced the ‘long list’ of nominees for The National Book Award to be announced on November 16. The books nominated fall into four categories: Fiction, Non-Fiction, Poetry, and Young People’s Literature.

A quick review of the titles provides a cultural snapshot of the issues we face as individuals and society as a whole. ‘The Saturday Read’ this week offers a list those nominated in the  fiction and non-fiction categories.

The fiction nominees includes an Oprah Book Club pick, my favorite of the past year, and an anticipated new novel to be released in October.

In non-fiction, racism is a common topic; echoing the theme of last year’s ‘required reading’, 2016 award winner, Ta-Nehisi Coates’ ‘Between the World and Me’. The nominees in this category remind us why we read non-fiction: to listen, to understand the world in all its complexity, and to make thoughtful decisions about our future.

Fiction

Chris Bachelder, The Throwback Special (W. W. Norton & Company)

Garth Greenwell, What Belongs to You (Farrar, Straus and Giroux/Macmillan)

Adam Haslett, Imagine Me Gone (Little, Brown and Company/Hachette Book Group)

Paulette Jiles, News of the World (William Morrow/HarperCollinsPublishers)

Karan Mahajan, The Association of Small Bombs (Viking Books/Penguin Random House)

Elizabeth McKenzie, The Portable Veblen (Penguin Press/Penguin Random House)

Lydia Millet, Sweet Lamb of Heaven (W. W. Norton & Company)

Brad Watson, Miss Jane (W. W. Norton & Company)

Colson Whitehead, The Underground Railroad (Doubleday/Penguin Random House)

Jacqueline Woodson, Another Brooklyn (Amistad/HarperCollinsPublishers)

Non-Fiction

Andrew J. Bacevich, America’s War for the Greater Middle East: A Military History
(Random House/Penguin Random House)

Patricia Bell-Scott, The Firebrand and the First Lady: Portrait of a Friendship: Pauli Murray, Eleanor Roosevelt, and the Struggle for Social Justice (Alfred A. Knopf /Penguin Random House)

Adam Cohen, Imbeciles: The Supreme Court, American Eugenics, and the Sterilization of Carrie Buck (Penguin Press/Penguin Random House)

Arlie Russell Hochschild, Strangers in Their Own Land: Anger and Mourning on the American Right (The New Press)

Ibram X. Kendi, Stamped from the Beginning: The Definitive History of Racist Ideas in America (Nation Books)

Viet Thanh Nguyen, Nothing Ever Dies: Vietnam and the Memory of War
(Harvard University Press)

Cathy O’Neil, Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy (Crown Publishing Group/Penguin Random House)

Andrés Reséndez, The Other Slavery: The Uncovered Story of Indian Enslavement in America (Houghton Mifflin Harcourt)

Manisha Sinha, The Slave’s Cause: A History of Abolition (Yale University Press)

Heather Ann Thompson, Blood in the Water: The Attica Prison Uprising of 1971 and Its Legacy (Pantheon Books/Penguin Random House)

 

The week@work – the value of cross-functional experience, empowering introverts, economic recovery, and a new leader @librarycongress

It turns out that the path to leadership is paved not just by elite MBA degrees, but also with experience across a range of business functions. Once you arrive in the ‘C Suite’ it’s to your advantage to pay attention to the introverts in the room.

In other stories this week@work, evidence shows an increase in middle class incomes, there’s a new Librarian of Congress, and can you remember Oprah’s first book club pick 20 years ago?

Generalize or specialize? That is the question Neil Irwin answers in ‘A Winding Path to the Top’ for The New York Times.

“How does a person get to be the boss? What does it take for an ambitious young person starting a career to reach upper rungs of the corporate world — the C.E.O.’s office, or other jobs that come with words like “chief” or “vice president” on the office door?

The answer has always included hard work, brains, leadership ability and luck. But in the 21st century, another, less understood attribute seems to be particularly important.

To get a job as a top executive, new evidence shows, it helps greatly to have experience in as many of a business’s functional areas as possible. A person who burrows down for years in, say, the finance department stands less of a chance of reaching a top executive job than a corporate finance specialist who has also spent time in, say, marketing. Or engineering. Or both of those, plus others.”

Many corporations, in the past, had institutionalized ‘rotational assignments’ in a variety of business functions under the aegis of ‘leadership development programs’. When ‘shareowner’ value became the primary measure for CEOs, these internal employee development initiatives were shut down. But the need for cross-functional expertise never went away.

“To be a C.E.O. or other top executive, said Guy Berger, an economist at LinkedIn, “you need to understand how the different parts of a company work and how they interact with each other and understand how other people do their job, even if it’s something you don’t know well enough to do yourself.”

Developing multiple areas of expertise provide a pragmatic workplace foundation for the aspiring entrepreneur, the Fortune 500 CEO, and the variety of public and private leadership opportunities in between.

You learn the language, make life-long career connections, and maintain contact with your customer.

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Location seems to influence opportunities as well. Take note, all you folks who hesitate to relocate.

“Beyond the results on job functions, the data from LinkedIn shows some trends for which the explanations aren’t completely obvious. For example, former consultants who lived in New York or Los Angeles had higher odds of ending up with a top job than people in other large cities like Washington or Houston. A former management consultant with 15 years of work experience in six different functions and an M.B.A. from a top school had a 66 percent chance of becoming a top executive if he lived in New York compared with a 38 percent chance in Washington.”

Bottom line, moving out of you career comfort zone, whether that means function or city, holds long-term implications for career success.

The second story this week@work comes from the print edition of The Economist, ‘Shhhh! Companies would benefit from helping introverts to thrive’.

Most companies worry about discriminating against their employees on the basis of race, gender or sexual preference. But they give little thought to their shabby treatment of introverts.

The recent fashion for hyper-connectedness also reinforces an ancient prejudice against introverts when it comes to promotion. Many companies unconsciously identify leadership skills with extroversion—that is, a willingness to project the ego, press the flesh and prattle on in public.

What can companies do to make life better for introverts? At the very least, managers should provide private office space and quiet areas where they can recharge. Firms need to recognise that introverts bring distinctive skills to their jobs. They may talk less in meetings, but they tend to put more thought into what they say. Leaders should look at their organisations through the introverts’ eyes. Does the company hold large meetings where the loudest voices prevail? That means that it is marginalising introverts. Does it select recruits mainly on the basis of how they acquit themselves in interviews? That could be blinding it to people who dislike performing in public.”

Jim Tankersley reported for The Washington Post Wonkblog, ‘Middle class incomes had their fastest growth on record last year’.

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“Middle-class Americans and the poor enjoyed their best year of economic improvement in decades in 2015, the Census Bureau reported Tuesday, a spike that broke a years-long streak of disappointment for American workers but did not fully repair the damage inflicted by the Great Recession.

Real median household income was $56,500 in 2015, the bureau reported, up from $53,700 in 2014. That 5.2 percent increase was the largest, in percentage terms, recorded by the bureau since it began tracking median income statistics in the 1960s.

In addition, the poverty rate fell by 1.2 percentage points, the steepest decline since 1968. There were 43.1 million Americans in poverty on the year, 3.5 million fewer than in 2014. The share of Americans who lack health insurance continued a years-long decline, falling 1.3 percentage points, to 9.1 percent.

“The highest income growth was in the bottom fifth” of workers, “which is very welcome news,” said Lawrence Mishel, president of the liberal Economic Policy Institute think tank. Furman, of the White House, credited wage-boosting policy initiatives for some of that increase: “The fact that millions of workers have gotten a raise, as states have raised minimum wages, has definitely had an effect there,” he said.

All told, the gains brought median incomes nearly back to their levels before the recession, after adjusting for inflation, though they remain below 1999 levels. Bureau officials said the 5.2 percent growth rate was not statistically distinguishable from five other previous increases in the data, most recently the 3.7 percent jump from 1997 to 1998.”

On Wednesday, Carla Hayden was sworn in as the 14th Librarian of Congress“Hayden, the first woman and the first African American to lead the national library, was nominated to the position by President Barack Obama on February 24, 2016, and her nomination was confirmed by the U.S. Senate on July 13.”4532.jpg

Baynard Woods covered the appointment for The Guardian, ‘Carla Hayden: new librarian of Congress makes history, with an eye on the future’.“Even though librarianship is one of the four what they call feminized professions – social work, education nursing, and librarianship – where 85% of the workforce is female, there haven’t been an equal amount of women in the leadership positions,” Hayden said in an interview.

Hayden is also only the third Librarian of Congress to actually have training as a librarian.

“There have been lawyers and politicians, historians, scholars, librarians, and I think at this time it’s not a detriment to have a librarian be librarian of Congress,” she said.

The librarian of Congress oversees the world’s largest library system. As the name indicates, one of the main roles of the library is to assist Congress in the research it needs in order to pass bills. It also oversees the US copyright system, names the poet laureate, and preserves historical documents and books.

Hayden first came to national prominence in 2003 when she spoke out against certain elements of the Patriot Act as the head of the American Library Association. Attorney general John Ashcroft attacked Hayden for sowing “hysteria” about the provision of the act that would allow the government to search library and bookstore records.

Hayden shot back.

“We are deeply concerned that the attorney general should be so openly contemptuous of those who seek to defend our Constitution,” she said. “Rather than ask the nation’s librarians and Americans nationwide to ‘just trust him,’ Ashcroft could allay concerns by releasing aggregate information about the number of libraries visited using the expanded powers created by the USA Patriot Act.”

At the time, there was political risk in such statements, but Hayden said she never considered that.”

In history@work this week, September 17 marked the 20th anniversary of Oprah Winfrey’s Book Club. Do you remember the first pick? Jacquelyn Mitchard‘s ‘Deep End of the Ocean’.201603-ep521-own-watn-9-949x534.jpgOprah’s Book Club quickly became a hugely influential force in the publishing world, with the popular TV host’s endorsement capable of catapulting a previously little-known book onto best-seller lists.

When Oprah’s Book Club first launched, some in the publishing world were skeptical about its chances for success. As The New York Times noted: “Winfrey’s project—recommending books, even challenging literary novels, for viewers to read in advance of discussions on her talk show—initially provoked considerable skepticism in the literary world, where many associated daytime television with lowbrow entertainments like soap operas and game shows.” However, the club proved to be a hit with Winfrey’s legions of fans, and many of her picks sold over 1 million copies. (She earned no money from book sales.) Winfrey’s ability to turn not just books but almost any product or person she recommended into a phenomenon came to be known as the “Oprah Effect.”

Celebrate this week@work with a selection from Oprah’s long list of book recommendations.

 

Photo credit: Carla Hayden by Pablo Martinez Monsivais/AP

The Saturday Read ‘Wild Man: Patagonia’s conflicted philosopher-king’ by Nick Paumgarten

The Saturday Read this week is journalist Nick Paumgarten‘s profile of the “tiny terror”, Yvon Chouinard, founder of the outdoor clothing and gear company, Patagonia.

If you are not familiar with Patagonia, “Our Reason for Being” provides a concise tutorial.

“Patagonia grew out of a small company that made tools for climbers. Alpinism remains at the heart of a worldwide business that still makes clothes for climbing – as well as for skiing, snowboarding, surfing, fly fishing, paddling and trail running. These are all silent sports. None require a motor; none deliver the cheers of a crowd. In each sport, reward comes in the form of hard-won grace and moments of connection between us and nature.

Our values reflect those of a business started by a band of climbers and surfers, and the minimalist style they promoted. The approach we take towards product design demonstrates a bias for simplicity and utility.

For us at Patagonia, a love of wild and beautiful places demands participation in the fight to save them, and to help reverse the steep decline in the overall environmental health of our planet. We donate our time, services and at least 1% of our sales to hundreds of grassroots environmental groups all over the world who work to help reverse the tide.”

“Wild Man” is the story of how Chouinard’s career evolved over time, rooted in love and respect for nature. It’s an entrepreneur’s journey, with cameo appearances by familiar names: journalist Tom Brokaw, The North Face founder, Doug Tompkins, Royal Robbins and Tom Frost.

Nick Paumgarten’s first connection to Patagonia came in 1992 when he “had a job answering phones at Patagonia’s mail-order office, in Bozeman, Montana…As far as qualifications, I was another city kid, but I’d been out in nature a bit and was, in descending order of aptitude, a skier, whitewater kayaker, backpacker, mountain biker, and fly-rod flailer. I had come of age poring over the Patagonia catalogue, with its action shots and exotic locales, and I already had Yvon Chouinard right up there with Jack Kerouac and Jimi Hendrix on my list of great Americans. Plus, I liked the idea of getting good gear at a discount.”

When Paumgarten decides to leave the job early, he gets his first inkling of Patagonia’s corporate culture.

“I quit the job before I was supposed to, in order to go on a ski trip. Of the two women who’d hired me, one was angry and the other understanding. Their reaction embodied an intrinsic schizophrenia at Patagonia. Chouinard had always encouraged his employees to cut work and go surfing when the swell came in. But it was also a company trying to claw its way out of a hole.”

Patagonia survived the economic challenges of the early nineties with layoffs and loans “from a friend and from some Argentines who wanted to get their money out of the country.”

“It was hard,” Chouinard said. “I realized we were just growing for the sake of growing, which is bullshit.”

“The company, he worried, was straying from its hard-core origins. “I was faced with the prospect of owning a billion-dollar company, with thousands of employees making ‘outdoorlike’ clothing for posers,” he said early in 1991, in a speech to the employees, in which he outlined his misgivings and his new resolutions. These subsequently appeared in the Patagonia catalogue, as a manifesto, under the heading “The Next Hundred Years.”

This ‘long read’ is a primer for the aspiring entrepreneur. It’s a vivid narrative of the progression of one man’s career from childhood dreams of being a fur trapper, to climber, private detective, surfer and blacksmith; proving there are no straight career paths. Its also a lesson in failure, resilience and a realization over time that success can be a double- edged sword.

“Eco-conscious fun-hoggery, as an ethos, a culture, a life style, and an industry, spans the world, and even rules some corners of it. Chouinard is its best-known avatar and entrepreneur, its principal originator and philosopher-king, and is as responsible as anyone for guiding it from the primitive tin-can and hobnail aesthetic of the mid-twentieth century to the slackline and dome-tent attitude of today. He has made it more comfortable, and more glamorous, to be outside, in harsh conditions. His influence is way out of proportion to his revenue footprint. He has mixed feelings about all this—some apprehension about the world he has made. He celebrates the spread of an ecological consciousness but laments the disappearance of danger and novelty, and the way that the wilderness has become a hobby, or even a vocation. He disdains ski areas (“They’re golf courses”), the idea of professional climbing (“I just don’t like the whole paid-climber thing”), and the proliferation of extreme sports as programming and marketing (“Red Bull’s in the snuff-film business”).”

Malinda Chouinard, Yvon’s wife and business partner, was a pioneer in ‘on-site daycare’ and in 2012 her efforts resulted in Patagonia becoming “the first California business to become a B Corp.”

“Malinda is principally responsible for making the company a notably humane place to work. Many there cite the advantage of having day care on site. In 1985, Malinda created (and has since put aside a vast patchwork of space for) what became known as the Great Pacific Child Development Center, to which I didn’t give much consideration, until I got a tour. A staff of twenty-eight oversees some eighty kids, on sprawling grounds of more than twelve thousand square feet, roughly half of it outdoors, among the fruit trees. A recent baby boom had led to another expansion, which displaced the H.R. department to a trailer. “We’ve raised fifteen hundred kids so far,” Chouinard told me. “None of them have been in prison—that I know of, anyway.”

Chouinard’s management style?

“I’m just the owner.” He called his executive style “management by absence.” He used to read business books and study various executive styles and corporate structures, here and abroad, but he prefers to take his lessons from nature—from ant colonies, for example. “There’s no management,” he said. “Every ant just does his job. They communicate and figure it out. It’s like a Navy seal team. The whole team has to agree on what the mission is.” It’s also true, however, that Chouinard’s occasionally whimsical notions send the ants scurrying. Absent or not, he’s still the big ant.”

There are multiple gems of wisdom interspersed throughout the profile. When asked “if the prospect of death bothered him”, he shared his secret to a good life.

“Nah, I’ve always considered death to be a part of life,” he said. “Tell you the secret to a good life: always be the oldest one in the room.”

 

 

Photo credit: Patagonia annual report