Category week@work

The week@work – innovative organizations, AT&T’s new culture, Shonda Rhimes @TED, the online platform economy and pausing to enjoy the view

Eileen Kohan Leave a comment

The week@work was dominated by the story of Apple’s opposition to the court order to unlock the San Bernardino gunman’s IPhone. Simultaneously, news was being made as Fast Company released its annual list of the ‘Most Innovative Companies’, AT&T’s leadership challenged workers to reinvent themselves,  Shonda Rhimes shared her ‘year of yes’ @TED, and the JP Morgan Chase Institute released a study examining the online platform economy, and its impact on one million of its customers.

And for balance, in this centennial year of the National Park Service, enjoy the view of Horsetail Fall in Yosemite National Park as sunset transforms the waterfall into an apparent stream of hot lava. Sangeeta Day captured the photo above for National Geographic.

On Monday, Fast Company released their list of The Most Innovative Companies of 2016. The top five are BuzzFeed, Facebook, CVS Health, Uber and Netflix.

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BuzzFeed CEO, Jonah Peretti’s vision drew on his fascination with Paramount Pictures, CNN and JayZ. “BuzzFeed has built its success, like Paramount a century ago, by owning all the elements of a modern media business: a global news team, its own video pro­duction studio, a sophisticated data operation, and an in-house creative ad agency.” 

“The “bored-at-work network,” as Peretti himself once called it, was merely a single U.S. website. In late 2014, he foresaw that people wouldn’t want to leave their social apps, so Peretti drastically shifted his company’s strategy: Instead of trying to lure eyeballs to its own website, the way most publishers do, BuzzFeed would publish original text, images, and video directly to where its audience already spent its time, some 30 different global platforms, from Facebook to the Russian social networks VK and Telegram. Rather than write one definitive article and publish it on every platform (the de facto standard in the media business), BuzzFeed would tailor content specifically for the network and audience where it’s being viewed.

How’d that turn out? Across all the platforms where it now publishes content, the company generates 5 billion monthly views—half from video, a business that effectively did not exist two years ago. Traffic to the website has remained steady—80 million people in the U.S. every month, putting it ahead of The New York Times—even though as much as 75% of BuzzFeed’s content is now published somewhere else.”

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One company that has lost its standing in the top 50 innovators is legacy telecom AT&T. As the competitors have changed with the shift from traditional phone and cellular carriers to Internet and cloud computing, the company’s leadership team is making new demands on its workforce, resetting the culture, again.

“AT&T’s competitors are not just Verizon and Sprint, but also tech giants like Amazon and Google. For the company to survive in this environment, Mr. Stephenson needs to retrain its 280,000 employees so they can improve their coding skills, or learn them, and make quick business decisions based on a fire hose of data coming into the company.

In an ambitious corporate education program that started about two years ago, he is offering to pay for classes (at least some of them) to help employees modernize their skills. But there’s a catch: They have to take these classes on their own time and sometimes pay for them with their own money.

To Mr. Stephenson, it should be an easy choice for most workers: Learn new skills or find your career choices are very limited.”

Adapting to change, learning new skills, saying yes, and taking time to play were all part of television producer Shonda Rhimes’ TED Talk in Vancouver.

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“You can do it too, say yes every time your child asks you to play. Are you thinking that maybe I’m an idiot in diamond shoes? You’re right, but you can still do this. You have time. You know why? Because you’re not Rihanna and you’re not a Muppet. Your child does not think you’re that interesting.

I said yes to less work and more play, and somehow I still run my world. My brain is still global. My campfires still burn. The more I play, the happier I am, and the happier my kids are. The more I play, the more I feel like a good mother. The more I play, the freer my mind becomes. The more I play, the better I work. The more I play, the more I feel the hum, the nation I’m building, the marathon I’m running, the troops, the canvas, the high note, the hum, the hum, the other hum, the real hum, life’s hum. The more I feel that hum, the more this strange, quivering, uncocooned, awkward, brand new, alive non-titan feels like me. The more I feel that hum, the more I know who I am. I’m a writer, I make stuff up, I imagine. That part of the job, that’s living the dream. That’s the dream of the job. Because a dream job should be a little bit dreamy.”

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In other news @TED, the annual $1 million TED Prize was awarded to Sarah H. Parcak, a space archaeologist who uses satellite imagery to discover ancient sites, and map looting.

“I wish for us to discover the millions of unknown archaeological sites across the globe. By building an online citizen science platform and training a 21st century army of global explorers, we’ll find and protect the world’s hidden heritage, which contains clues to humankind’s collective resilience and creativity.”

Unknown.jpegEric Morath reported the findings of a JP Morgan Institute Study of market volatility and the emergence of  “a new marketplace for work by unbundling a job into discrete tasks and directly connecting individual sellers with consumers.” 

Call it ‘gig’ or ‘sharing’, the economy is being supported by folks who are supplementing their income with ‘app jobs’.

“The share of Americans earning income from digital platforms such as Uber and Airbnb is growing rapidly, but those gigs typically supplement incomes rather than replace full-time work.

Nearly 1% of U.S. adults earned income in September 2015 via one of the growing number of firms that are part of the sharing or gig economy, according to a study of bank transactions by the JPMorgan Chase Institute, released Thursday. Participation has exploded since October 2012, when just 0.1% of adults were paid by such platforms.

At 2.5 million, the sharing labor force is roughly equivalent to the number of teachers and others that work for public schools in the U.S., though the study finds that people driving for Lyft or selling crafts on eBay typically have other sources of income.

The average monthly income for someone who provided labor via one of the platforms was $533, representing a third of total income. The share of active participants earning 50% or more of their monthly income has fallen since the summer of 2014, as the total number making some money increased.”

In other stories of interest this week@work:

‘Channing Dungey to Succeed Paul Lee as Chief of ABC Entertainment’ by Brooks Barnes and John Koblin   “Channing Dungey, previously ABC’s drama chief, will take over as the head of ABC entertainment, making her the first black network president.

Ms. Dungey’s elevation is a breakthrough for an industry that has often struggled with diversity, especially among the senior executive ranks.”

‘Fashion Week’s Shift Toward Diversity’ by Ruth La Ferla  “Well before the Oscars stirred a diversity debate, Seventh Avenue had been the target of stinging criticism for the sin of omission, routinely parading mostly white models on its runways.

In this latest round of shows, which ended on Thursday, many designers appeared to have taken a hard look at the highly charged issue of casting, stepping up their efforts to hire racial and ethnic minorities and sounding a chord for inclusiveness.”

And because it’s the beginning of Oscar Week:

b67e67830551ea34f84eb0edf7900236553b83045ca648f52711fe9838b7a681‘Films once were an escape from work. Now, they celebrate it. What gives?’ by Charles McNulty  “There was a time when Americans went to the movies to escape the workplace. These days, in keeping with the way our offices have taken over our lives, filmmakers have turned the big screen into one long career day.

Audiences have been invited to experience first-hand the everyday grind of being a journalist (“Spotlight”), an astronaut (“The Martian”), a screenwriter (“Trumbo”), a fur trapper (“The Revenant”) and even an inventor of kitchen mops (“Joy”).”

Pleasant dreams of gold for all, this week@work.

 

 

 

 

The week@work – A vacancy on the Supreme Court, the power of creative cross training, deciding to ‘jump ship’ and targeting teachers

Eileen Kohan Leave a comment

The headline story of the week@work came with the late Saturday evening announcement of the death of U.S. Supreme Court Justice Antonin Scalia. The theme of transition was echoed in other stories this week, on creative cross-training and deciding when to make your next career move. If you are a teacher, you may be considering both, as educational reform efforts seem to be targeting those leading the classroom vs. students.

A few hours before the Republican candidates were to take the stage in their on-going interview process for the job of U.S. president, news broke that conservative Supreme Court Justice Antonin Scalia had died. Within seconds, it seemed, politicians were redefining the rules on the naming of a successor. In terms of job openings, it’s one of the most coveted appointments in government. The vacancy in the judicial branch will be added to the open position of President and 469 seats in Congress on November 8. It’s enough to overwhelm your average Human Resources manager. Oh, wait, we are the human resources manager here. Time to start paying attention to resumes and experience.

Most of us hope to find meaning in our work, and make some impact on our community with our efforts. For Justice Scalia, his impact was described by Jeffrey Toobin for The New Yorker.

“The loss of Justice Antonin Scalia is immensely significant on two levels. First, Scalia himself ranks among the most influential Justices in American history, alongside such figures as John Marshall, Oliver Wendell Holmes, Jr., and William Brennan. Second, Scalia was the linchpin of the Supreme Court’s five-justice conservative majority. His departure gives President Obama—or a Democratic successor—the opportunity to reshape the ideological balance among the Justices.

When Scalia joined the court, in 1986, the leading school of constitutional interpretation was the “living Constitution”—the claim that the meaning of the document evolves with changes in American society. Scalia brought with him the concept of “originalism”—that the Constitution should be interpreted as its eighteenth-century framers understood it. In practical terms, originalism gives constitutional sanction to conservative politics.

In interpreting laws, he was the leading spokesperson for “textualism,” the idea that, when interpreting laws, courts should look not to legislative history, or congressional “intent,” but rather only to the words of the law itself. While originalism remains controversial within the legal community, textualism won support from nearly all his colleagues (all except Stephen Breyer). This means that the Justices will limit the reach of laws to their precise terms, expanding the court’s power over Congress.”

Srinivas Rao writes about ‘The Power of Creative Cross Training: How Experimentation Creates Possibility’.

Although he is describing the careers of creative professionals, his suggestions to immerse  yourself in tangential activities to broaden your thinking and portfolio, has broad application across career disciplines.

“For most creative professionals, we have a tendency to live within the limitations of our labels: copywriter, web designer, filmmaker, illustrator, and author. Those are the things we do and we get paid for.

The point of creative cross training is to immerse yourself for a short period of time in an art form that is not your primary one. For a writer that could mean designing or drawing something. For a visual artist, that could mean learning to write code.”

An entrepreneur doesn’t have the luxury of labels, and must continually cross train to develop a suite of skills in marketing, finance, customer relations and communication. If you have the mindset of an entrepreneur, creative cross training will become your mandatory daily ritual to stay competitive irrespective of profession.

Creative cross training allows you to take ownership of your career and be prepared for changes @work. Paul Sullivan explored the risks for folks who have ‘jumped ship’, leaving  a stable career to pursue a passion.

“…a Gallup Poll in October found that when American workers make a career change, they almost always do so by leaving their employer instead of taking a new job within the company. Some 93 percent said they took a new role elsewhere. The survey found this was true whether the job change occurred 30 years ago or within the last year.

…consider the tale of DeJuan Stroud, a former Wall Street broker and compliance officer…he gave up his well-paid job and put their modest savings at risk to turn a hobby — floral design, which he had learned from his grandmother growing up in Alabama — into a business.

Now, two decades later, Mr. Stroud is one of the most sought-after floral and event designers in New York City.

His is a success story. But there are big risks in following a similar path — giving up a regular salary and losing your savings for one; throwing away the security of a career is another. For those who go forward, the payoff may be more psychic than monetary, and they need to feel comfortable that the chance of a more modest lifestyle is worth it.”

For some reason, its become ok in our society to devalue the folks who inspire, encourage and transfer knowledge to each generation. Well, it’s not ok and David Denby urges us to ‘Stop Humiliating Teachers’.

“A necessary commonplace: Almost everyone we know has been turned around, or at least seriously shaken, by a teacher—in college, maybe, but often in high school, often by a man or a woman who drove home a point or two about physics, literature, or ethics, and looked at us sternly and said, in effect, You could be more than what you are. At their best, teachers are everyday gods, standing at the entryway to the world. If they are fair and good, they are possibly the most morally impressive adults that their students will ever know. For a while, they are the law, they are knowledge, they are justice.

Our view of American public education in general has been warped by our knowledge of these failing kids in inner-city and rural schools. In particular, the system as a whole has been described by “reformers” as approaching breakdown. But this is nonsense. There are actually many good schools in the United States—in cities, in suburbs, in rural areas. Pathologizing the system as a whole, reformers insist on drastic reorganization, on drastic methods of teacher accountability. In the past dozen or so years, we’ve seen the efforts, often led by billionaires and hedge-fund managers and supported by elected officials, to infuse K-12 education with models and methods derived from the business world—for instance, the drive to privatize education as much as possible with charter schools, which receive public money but are independently run and often financed by entrepreneurs. This drive is accompanied by a stream of venom aimed at unions, as if they were the problem in American education. (Most charter schools hire non-union teachers.) In the real world, however, highly unionized areas of the country, such as the Northeast, produce students with scores higher than the national average in standardized tests; the Deep South, where union teachers are more scarce, produces scores that are lower. So unions alone can hardly be the problem.”

Many recent college graduates, and career changers consider teaching as a career. In reality, our society values the profession at 70% of what peers in other professions earn.  Teachers may not be motivated by money, but that doesn’t allow the rest of us to abdicate our responsibility. It’s time to place a higher premium on those who significantly influence our future.

Two additional articles of interest to consider this week@work:

‘Women in Company Leadership Tied to Stronger Profits, Study Says’ by Daniel Victor “Having women in the highest corporate offices is correlated with increased profitability, according to a new study of nearly 22,000 publicly traded companies in 91 countries.”

‘Why do my co-workers keep confusing me with other people? Because I’m Asian.’ by Iris Kuo   “All my life I’ve been mistaken for other people of my race. It’s a degrading and thoughtless error that boils away my identity and simplifies me as one thing: “that Asian.”

 

 

The week@work – Super Bowl@50, Facebook@12 and unemployment@4.9%

Eileen Kohan Leave a comment

This week@work the center of the media universe shifted from Iowa to New Hampshire, and Silicon Valley where, separated by about 12 miles on Highway 101, Levi Stadium in Santa Clara will host the 50th Super Bowl game, and Facebook celebrated it’s twelfth birthday at corporate HQ in Menlo Park. And, in the U.S. the unemployment rate dropped to 4.9%, the lowest since 2008.

In the lead up to the big game there were hundreds of stories about those who choose football as a career, from the high school senior announcing a college choice to the veteran player rewarded with membership in the Football Hall of Fame.

The typical NFL player takes their first step in their career at the annual February ritual, ‘National Signing Day’. It’s the day high school football players sign a ‘Letter of Intent’ to accept an offer of admission and commit to play football at the collegiate level. This year, Tom Brady and Derek Jeter were on hand in Ann Arbor, Michigan to participate in ‘The Signing of the Stars’,  “a flamboyant national signing day pep rally streamed live on Wednesday by The Players’ Tribune — the website founded by Jeter, a Michigan native — and intended to build the hype around this year’s class of prospective Wolverines football players.”

Time will tell if the top college recruit, Rashan Gary, from Paramus Catholic High School in New Jersey will advance beyond his playing days at Michigan.

On the other end of the football career spectrum is recognition as an inductee into the NFL Hall of Fame. The class of 2016 includes former Oakland Raiders quarterback, Ken Stabler who let his team to their first Super Bowl victory after the 1976 season.

“While generally a cause for celebration, Saturday’s announcement of the class of 2016 for the Pro Football Hall of Fame carried a somber tone as Ken Stabler, a Super Bowl-winning quarterback for the Oakland Raiders, was elected days after it was publicly revealed that he had had Stage 3 chronic traumatic encephalopathy, or C.T.E., a degenerative brain disease, before his death in July.

Stabler, known as the Snake, who won a Most Valuable Player Award for the 1974 season and led the Raiders to the team’s first Super Bowl victory after the 1976 season, was previously a finalist for election three times, but this year, as a senior candidate, he was elected alongside Dick Stanfel, a star offensive lineman in the 1950s. The modern-era electees were Brett Favre, Marvin Harrison, Kevin Greene, Orlando Pace and Tony Dungy, as well as Edward J. DeBartolo Jr., who owned the San Francisco 49ers for all five of their Super Bowl wins and was elected as a contributor.”

On Wednesday, journalist, John Branch’s profile of Stabler, and his life after football with chronic traumatic encephalopathy (C.T.E.) was published in The New York Times.

“After retiring from football, Stabler worked as a broadcast analyst for the N.F.L. and for the University of Alabama, where he had played quarterback under Coach Bear Bryant. His damaged knees became such a problem in the past 10 years that he rarely ventured out.

“His vision of what a leader is, what a strong person is, is someone who did not show signs of weakness,” said Alexa Stabler, 29, the second of Stabler’s three grown daughters. “Because it would affect the people he relied on and the people he cared about, whether that was his family or his teammates.”

When Stabler was 31, a 1977 Sports Illustrated feature story detailed his penchant for honky-tonks and marinas, usually with a drink in one hand and a pretty woman in the other…He pondered what he might do after football.

“My lifestyle is too rough — too much booze and babes and cigarettes — to be a high school coach,” Stabler said. “I’d hardly be a shining example to the young athletes of the future.”

His family hopes that the most powerful lesson he provides is the one delivered after he was gone.”

In between signing day and induction into the Football Hall of Fame, if you’re impossibly lucky, is a chance to compete in the national championship of professional football, the Super Bowl.

The annual spectacle, held this year in the vortex of Silicon Valley has exposed the growing economic divide, “gentrification, sky-high housing prices and the technology industry’s influence on local government, even the nation’s biggest party has become a battleground.”

“The cost of hosting the Super Bowl — estimated at about $5 million for the city — has unleashed a storm of anger among residents already resentful of the influx of expensive restaurants, high-end stores and rich, young tech workers who have snapped up apartments in historically low-income neighborhoods. To tidy up for the tourists, the city’s large homeless population has been swept out of view, which some people here see as evidence that this city, long a seat of leftist activism, has sold itself to corporate interests.

“In San Francisco, we’re supposed to be the bastion of crazy liberals,” Ms. Leitner said. “Instead of raising wages for teachers so they can afford to live here, why are we spending money on a party for people who work for the N.F.L.?”

Fast Company writer, Michael Grothaus marked the birthday celebration on Thursday at Facebook.

“It’s a bit crazy when you think about it, but Facebook is 12 years old today. On February 4, 2004, Mark Zuckerberg launched his fledgling social media site at Harvard. And the rest, as they say, is history. Twelve years on, Facebook has become the largest social media company ever. It influences myriad aspects of our lives and recently passed a billion active users each day.

It’s also kind of doing what candy makers and online retailers have tried to do in the past by deeming February 4th as an unofficial holiday that it hopes catches on: Friend’s Day.”

A look back to the 2004 Harvard Crimson article about ‘thefacebook.com’ may be the best  argument for why venture capitalists should be reading their alma mater’s student newspaper.

“Thousands of students across the country use it. Major corporations are falling over themselves to buy it.

But nearly a semester after creating thefacebook.com, a social networking website launched on Feb. 4, Mark E. Zuckerberg ’06 doesn’t seem to have let things go to his head.

Wearing a yellow t-shirt, blue jeans, and open-toe Adidas sandals, Zuckerberg sits on a ragged couch in the middle of a messy Kirkland House common room, surrounded by strewn clothes and half-closed boxes.

Amidst this squalor, he smiles.

“I’m just like a little kid. I get bored easily and computers excite me. Those are the two driving factors here.”

Thefacebook.com allows university students to create personal profiles listing their interests, contact info, relationship status, classes and more.

It started locally at Harvard. It now has almost 160,000 members from across the country.”

Twelve years later, Thomas Friedman considers the question, ‘Social Media: Destroyer or Creator?’

“Over the last few years we’ve been treated to a number of “Facebook revolutions,” from the Arab Spring to Occupy Wall Street to the squares of Istanbul, Kiev and Hong Kong, all fueled by social media. But once the smoke cleared, most of these revolutions failed to build any sustainable new political order, in part because as so many voices got amplified, consensus-building became impossible.

Question: Does it turn out that social media is better at breaking things than at making things?

Recently, an important voice answered this question with a big “ yes.” That voice was Wael Ghonim, the Egyptian Google employee whose anonymous Facebook page helped to launch the Tahrir Square revolution in early 2011 that toppled President Hosni Mubarak — but then failed to give birth to a true democratic alternative.

“Five years ago,” concluded Ghonim, “I said, ‘If you want to liberate society, all you need is the Internet.’ Today I believe if we want to liberate society, we first need to liberate the Internet.”

Beyond the Super Bowl and Facebook, the economy continues to improve. The jobless rate is under 5% and wages are rising.

“It’s not that the new data blew the lid off expectations or pointed to some radical acceleration in job growth in the opening weeks of 2016. Quite the contrary. The nation added 151,000 jobs in January, which was below analysts’ expectations and well below the revised 262,000 jobs added in December. That looks an awful lot like “reversion to the mean,” and it wouldn’t be surprising if final revisions show a slower pace of job growth across the two months.

But while economists and financial markets have traditionally placed the greatest weight on that payroll number as the key indicator of whether economic growth is speeding up or slowing down, we’re entering a phase where some other components of the jobs report are more important.”

Two additional articles of interest this week profile the executive who created the culture at Netflix and a BBC photo essay on the career dreams of the children who have fled Syria.

‘The Woman Who Created Netflix’s Enviable Company Culture’  Vivian Giang for Fast Company – “The woman behind “Netflix Culture: Freedom & Responsibility” was the company’s chief talent officer at the time, Patty McCord…Instead of listing the company’s core values like every other company was doing, McCord decide to write down the things the company valued, what mattered to them, what they expected in their people.”

‘When I grow up I want to be…’ (BBC) “Despite their current predicament, children who have fled the conflict in Syria and are now living in neighbouring countries dream of what the future holds for them, and the International Rescue Committee (IRC) sent photographer Meredith Hutchison to find out.”

To end this week@work, let me introduce you to Rama, age 13, and her dream of becoming a doctor, as a reminder to honor your dreams.

_88034777_a80f7902-6be1-4991-913e-aed456838390.jpg“Walking down the street as a young girl in Syria or Jordan, I encountered many people suffering – sick or injured – and I always wanted to have the power and skills to help them.
“Now, as a great physician in my community, I have that ability. Easing someone’s pain in the most rewarding aspect of my job. To be able to give them relief is the most rewarding aspect of my job. To be able to give them relief and make them smile – this is what I love most.”

 

The week@work – End of the fossil fuel era, founders, introverts, college athletes and the one business book to read

Eileen Kohan Leave a comment

The generational disruption continues. This week@work world leaders committed to cut greenhouse gases, ensuring the environment for future generations. MTV labeled the next of these generations ‘the founders’. Silicon Valley is quickly becoming the vortex for college consulting, making sure these ‘founders’ gain admission to the best universities. And a group of Clemson alumni have come up with a creative alternative to legally compensate college athletes via crowdfunding.

For introverts, there were hints for employers to maximize success. And if you only read one business book this year, the experts recommend ‘Rise of the Robots’ by Martin Ford.

The global story this week was reported from Paris by The Guardian.

“After 20 years of fraught meetings, including the past two weeks spent in an exhibition hall on the outskirts of Paris, negotiators from nearly 200 countries signed on to a legal agreement on Saturday evening that set ambitious goals to limit temperature rises and to hold governments to account for reaching those targets.

Government and business leaders said the agreement, which set a new goal to reach net zero emissions in the second half of the century, sent a powerful signal to global markets, hastening the transition away from fossil fuels and to a clean energy economy.”

In national news, The Atlantic’s David Sims summarized the MTV survey that resulted in a name for the children of the new millennium.

“The name “The Founders” comes from the kids themselves, according to MTV’s survey of more than 1,000 respondents born after the year 2000. America is still reckoning with Millennials (loosely classified as those born from the mid-1980s to the late-’90s) one thinkpiece at a time, but according to this survey, their fate is already sealed. As the children of indulgent baby boomers, Millennials are classified as “dreamers” who live to disrupt and challenge established norms. The Founders, by contrast, are “pragmatists” who will navigate a tougher world defined by 9/11, the financial crisis, and gender fluidity. Previous generations had to worry about getting into college and finding a job, but the next one is tasked with cleaning up their mess.”

Nathan Heller, writing in The New Yorker imagined how today’s fourteen year olds will impact the economy.

“When the teen-agers call themselves founders, they are not thinking of Roger Sherman or, for that matter, of Henry Ford. They are allying themselves with West Coast startup culture—a milieu that regards inventive business-building as the ultimate creative and constructive act…In embracing “founders,” it affirms the idea that creativity is essential—and performed through business enterprise.

“If the founders hold to their founding, it is not hard to extrapolate the economic model that their interests will support. A founder-friendly society is deregulated, privatized, and philanthropic in its best intent. (See ur-founder Mark Zuckerberg’s recent tax-incentivized pledge.) “Founders,” whose popularity as a Silicon Valley concept followed the 2009 recession, has become a stand-in for more charged, and less heroic-sounding words, such as “small-business owner,” “C.E.O.,” and “boss.” To found is not to manage; it’s to dream and to design. This is the new model for innovative business, scrupulously cleansed of the dank trappings of corporate industry. It’s business all the same, though, and it aims for growth.”

If you are working in the underpaid and undervalued world of college admissions, you have a future in the lucrative business of college consulting. Georgia Perry reported on the growing industry, fueled by parental anxiety, that helps high school students find summer internships, prepare applications and refine essays.

“Private college-admissions consulting is a rapidly growing industry across the U.S. According to the Independent Educational Consultants Association, the number of independent admissions consultants in the U.S. has grown from 2,000 to nearly 5,000 in recent years. In a nationwide study, the marketing firm Lipman Hearne found that of students who scored in the 70th percentile or higher on the SAT, 26 percent had hired a professional consultant to help with their college search. The San Francisco Bay Area has a higher concentration per capita of independent college-admissions consultants than “most cities,” says IECA communications manager Sarah Brachman, though the association doesn’t have specific numbers. The IECA’s most recent report found that nationally, $400 million was spent on college consultants in 2012. Hourly rates in the Bay Area can be as high as $400 an hour, and comprehensive packages with regular meetings throughout high school can add up to several thousand dollars.”

How student-athletes are compensated continues to be a topic in legal proceedings, but this week a group of Clemson folks have come up with an innovative approach that just might work and meet NCAA requirements. Ben Strauss provided the details in his article ‘If Colleges Can’t Pay Athletes, Maybe Fans Can, Group Says’.

“The answer to the riddle of putting money in the hands of amateur student-athletes, who according to the N.C.A.A. cannot be paid, is crowdfunding, said Rob Morgan, a Clemson business school graduate and an anesthesiologist based in Greenville, S.C. His new website, UBooster, started on Friday with the goal of soliciting payments for high school recruits from fans, and delivering the money to the athletes after their college careers end.

“We think this is the direction college sports is headed,” said Morgan, who has been helped in his venture by a former Clemson football player and the interim dean of the university’s business school. “At some point, there is going to be an opportunity for players to make money, and here’s how we can be a part of it.”

“The business model is simple. Fans pledge money to individual recruits, and can leave public notes on the site urging them to attend their favorite college. Morgan said all high school recruits — men and women in every sport from Division I to Division III — would be eligible, though it would seem obvious that most of the interest and money would be directed at top-flight football and basketball prospects. The accounts lock, and no more money can be pledged to players once they formally commit to a college. UBooster will then hold the money in a trust before turning it over to the athletes after their college careers.”

Quiet Revolution founder Susan Cain is an advocate for the introvert in all facets of life. And it’s her website’s section on work that provides insight into fostering career success. This week, Liz Fosslien and Mollie West offered an ‘Illustrated Guide to Introverts in a Start-Up’.

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“Famous introvert entrepreneurs include Thomas Edison, Bill Gates, Warren Buffett, Marissa Mayer, and Mark Zuckerberg.

When we imagine our ideal workplace, it looks more like a library full of quiet rooms and isolated carrels than the ball-pit and bullpen situation start-ups are currently obsessed with. As introverts, we may be outnumbered by extroverts at start-ups. According to Laney, “The introvert is pressured daily, almost from the moment of awakening, to respond and conform to the outer world.” This need to conform can be tiring. But we promise, with just a few tweaks in the workplace, you could make us very happy.”

Finally, if there is only one business book you will read this year… and the clock is ticking…the experts recommend ‘Rise of the Robots’ by Martin Ford. Jessica Stillman reported:

“According to the Financial Times and consultancy McKinsey, there’s at least one title even the busiest business owners shouldn’t miss. They recently crowned Rise of the Robots by entrepreneur Martin Ford the very best business book of the year.

Hugely topical, the book discusses the much debated idea that advances in automation will soon radically affect the labor market. “The book reflects growing anxiety in some quarters about the possible negative impact of automation on jobs, from manufacturing to professional services,” explains the FT write-up of the award. This economic reshuffle may require “a fundamental restructuring of our economic rules,” according to Ford, who proposes a guaranteed minimum basic income as one possible remedy.”

Enjoy your week@work… the founders and robots are coming…

 

 

 

The week@work – Mark Zuckerberg writes a letter, equality comes to combat, 20 predictions/20 years, the November jobs report and terrorism@work

Eileen Kohan Leave a comment

This week@work was dominated, until mid-week, by the story of the ‘Chan Zuckerberg initiative’ to set aside 99% of their Facebook wealth, and overshadowed a major shift in policy within the Pentagon, opening all combat jobs to women, without exception. The November jobs report continued the positive trajectory of the economy with the revision upward of September and October numbers. And the editor of Fast Company Magazine offered ‘Twenty Predictions for the Next Twenty Years’.

All of those stories pale in comparison to the return of terrorism to the workplace at a holiday party at 11 AM on Wednesday in San Bernardino, California.

Mark Zuckerberg wrote a letter to his new daughter and lots of attention was paid to the section on sharing his wealth.  Carmine Gallo of Forbes took closer look and noted that the letter read like a great speech.

“As you’ve probably read by now Facebook founder Mark Zuckerberg and his wife Priscilla Chan welcomed a daughter into the world in a very big way – with the creation of a new initiative to donate 99% of their Facebook shares ($45 billion currently) to philanthropy. That’s the headline. I was struck, however, by how the open letter to their daughter read more like a speech than a letter. It was meant for the eye…and the ear. It was meant to inspire a generation to commit itself to giving and to making the world a better place.

“Like all parents, we want you to grow up in a world better than ours today,” the letter begins. Read aloud at an average speaking pace, the 2,200-word letter takes about twelve minutes to recite, the ideal amount of time for a good speech (many of the most notable speeches in recent history clock in at 15 minutes or less).

Zuckerberg’s hope for his daughter’s generation provides the theme of the letter, a headline that fits into one short sentence. In bold letters, Zuckerberg writes:

“Advancing human potential and promoting equality.”

Amanda Platell of The Daily Mail offered an alternate version.

“Let’s start with the ‘friends’ you may have on Facebook. Do not confuse them with the friends you should trust in the real world. Many will barely know you, plenty may be jealous, others will be insincere and spiteful…

If I have learned anything from running Facebook, it’s that there is no such thing as privacy any more. After all, that’s how I made our billions!

Come to think of it, perhaps we won’t give you a computer until you’re 18, just to be safe. Love, Dad.”

On Thursday the Dan Lamothe reported on the groundbreaking change in staffing policy at the Pentagon.

“Defense Secretary Ashton B. Carter said Thursday that he is opening all jobs in combat units to women, a landmark decision that would for the first time allow female service members to join the country’s most elite military forces.

Women will now be eligible to join the Navy SEALs, Army Special Forces and other Special Operations Units. It also opens the Marine Corps infantry, a battle-hardened force that many service officials had openly advocated keeping closed to female service members.

“There will be no exceptions,” Carter said. “This means that, as long as they qualify and meet the standards, women will now be able to contribute to our mission in ways they could not before.”

Robert Safian, the editor-in-chief of Fast Company magazine marked the twentieth anniversary of the publication with ‘Twenty Predictions for the Next Twenty Years’.

“We celebrate birthdays to remember all that has gone before, and also what is to come. This month, with issue No. 201, we recognize Fast Company’s 20th anniversary by looking toward the future. The dynamic change of the past two decades is just a warm-up for what is still to come.

I have used the phrase Generation Flux to describe this era of transition. Because the changes are coming so fast, there is a rising premium on our ability to adjust, to be adaptable in new ways. This can be scary for some, but it is also undeniably exciting, and for those prepared to embrace this emerging reality, the possibilities are tantalizing.

What follows are 20 observations that we believe will hold fast in the years ahead. They are predictions and, as such, are fraught with limitation and supposition. None of them, on their own, is shocking. That is by design. In combination, though, they outline a world of tomorrow where work is still personal, computing is still social, and knowledge is still power. And where the rules for success will be ever-changing.”

Bouree Lam covered the optimistic economic report from the Labor Department on Friday.

“The November jobs report is out, and it’s meeting what were moderately high expectations. The figures from the Labor Department show that the unemployment rate remained at 5 percent and the economy added 211,000 jobs in November. Jobs were added in construction, health care, and “professional and technical services”—the Labor Department’s term for an assortment of white-collar jobs. Among those, the construction sector showing particularly strong growth, adding 46,000 jobs.”

On Wednesday morning a group of colleagues went to work at the Inland Regional Center in San Bernardino, California. As they were taking a break, preparing for a holiday celebration, one of their team and his wife, both heavily armed, entered the room and changed lives forever.

In 2014 there were 404 workplace homicides, 80% were shootings. The ‘mass shooting’ in San Bernardino was the fourth of this year.

Yesterday the editors of The New York Times published an editorial on the front page of the paper, ‘End the Gun Epidemic in America’.

I’m done with the retailers who give away guns to the first 200 customers on Black Friday. And I’m not comfortable with my cubicle mates carrying weapons to work. The workplace is a place to create, engage and perhaps follow a dream. Fear and hostility have never been a productive part of life @work. The last time leading by fear worked was in the mid-20th century Catholic grammar school classroom.

“It is a moral outrage and a national disgrace that civilians can legally purchase weapons designed specifically to kill people with brutal speed and efficiency. These are weapons of war, barely modified and deliberately marketed as tools of macho vigilantism and even insurrection. America’s elected leaders offer prayers for gun victims and then, callously and without fear of consequence, reject the most basic restrictions on weapons of mass killing, as they did on Thursday. They distract us with arguments about the word terrorism. Let’s be clear: These spree killings are all, in their own ways, acts of terrorism.”

On March 4, 1933 newly elected President Franklin Roosevelt delivered his inaugural address. The familiar phrase, “…the only thing we have to fear is fear itself..” has been whispering from the back of my mind since Wednesday and I think it’s particularly relevant to our political conversation today.

“This is preeminently the time to speak the truth, the whole truth, frankly and boldly. Nor need we shrink from honestly facing conditions in our country today. This great Nation will endure as it has endured, will revive and will prosper. So, first of all, let me assert my firm belief that the only thing we have to fear is fear itself—nameless, unreasoning, unjustified terror which paralyzes needed efforts to convert retreat into advance. In every dark hour of our national life a leadership of frankness and vigor has met with that understanding and support of the people themselves which is essential to victory. I am convinced that you will again give that support to leadership in these critical days.”

 

 

 

The week@work – writer’s rooms and publishing lack diversity, alternatives to academia, what scares us most and the number one mistake job seekers make

Eileen Kohan Leave a comment

As the world turned this week@work, journalists continued to highlight the lack of diversity in the workplace: in the writers rooms of TV, the publishing industry and tech. The National Endowment for the Humanities announced a grant initiative to align graduate education with employment prospects.  A survey from Chapman University identified our top fear as corruption of government officials (unemployment and public speaking being way down on the list). And a CEO offered advice on the one mistake job seekers make.

Things are not looking good on the diversity front. Aisha Harris reporting on Slate.com, investigated the lack of progress on diversity behind the camera, in the rooms where plot and dialogue are created for your favorite TV shows.

“A Writers’ Guild of America report released earlier this year noted that staff employment for people of color actually decreased between the 2011–12 season and 2013–14 season, from a peak of 15.6 percent to 13.7 percent. The number of executive producers of color also decreased in those seasons, from 7.8 percent to 5.5 percent. While the 2014–15 season may have seen those numbers increase thanks to the addition of a few shows with diverse casts, such sharp declines demonstrate how tenuous progress in Hollywood can be.

…the television industry, like most creative industries (including journalism), pays lip service to “diversity” while very little actually changes. Even as the hottest show on TV boasts a majority-nonwhite writing staff, the work of vigorously recruiting non-white writing talent is still confined to a narrow pipeline: Diversity departments and fellowships help to fill one or two designated diversity slots on each staff. And that’s just the start of the problem: As writer after writer revealed, even when writers of color make it into that pipeline, the industry hasn’t gotten much better at making them feel as though their voices matter.”

Jim Milliot, the editorial director for Publishers Weekly, reported on their annual publishing industry salary survey. While the results indicated younger employees may be replacing the old guard, the workforce is still predominantly white.

“If publishers are indeed recruiting a new generation of employees, they do not appear to be hiring minorities. The share of survey respondents who identified themselves as white/Caucasian was 89% in 2014, the same as in the previous year. Asians remained the second-largest ethnic group within publishing, accounting for 5% of respondents in 2014, up from 3% the previous year. With the survey finding no real change in the racial composition of the workforce, it is no surprise that only 21% of respondents felt that strides had been made in diversifying the industry’s workforce in 2014. A much higher percentage, however, said they believe the industry has made progress in publishing titles by nonwhite authors and titles aimed at more diverse readers.”

One other article of interest on the diversity topic was written by Vauhini Vara for Fast Company and details Pinterest’s efforts to “fix its diversity problem”. She chronicles the various efforts to identify recruitment channels over the past two years and the lack of progress in diversifying the workplace. “There is lots of hope but little certainty about what works.”

The common thread in all of these ‘lack of diversity’ conversations is the ‘wishful thinking’ for a quick fix. The majority of the careers covered in these articles are filled by ‘contract’ employees. The hiring is tied to a project. When the next project begins, folks hire their trusted colleagues from previous gigs and there are few openings for a newbie. Diversity requires a long term investment in education, internships and mentoring – creating a new career pipeline.

One solution I personally observed in my corporate life was when a senior exec tied business unit management compensation to diversity targets. If you are rewarded for diversity – hiring and retention – there is a better chance for success. It’s not brain surgery; it’s a matter of priorities.

Academia is another workplace that has continued to struggle with diversity issues, driven in part by an outdated tenure process and lack of career transition in senior faculty ranks. As students continue to enroll in PhD programs, their predecessors compete for the few faculty openings and get by cobbling together a mosaic of ‘contract’ adjunct positions. Until now, it was taboo for a grad student to speak out loud about pursuing a career outside the ivory tower.

Colleen Flaherty reports for Inside Higher Education on the National Endowment for the Humanities recognition of diminishing tenure-track options and a proposal to explore alternatives.

“Critics have long complained about doctoral education in the humanities, saying that it takes too long and no longer reflects the realities of graduates’ employment prospects. In other words, graduate humanities programs are still largely training students to become professors at major research universities, when the vast majority won’t, given the weak tenure-track job market.

“We know that the traditional career track in the humanities, in term of numbers of available positions, is diminished — that scenario has changed quite dramatically over time,” William D. Adams, NEH chairman, said in an interview. “So we’re reacting to that in trying to assist institutions in providing a wider aperture for their students to think about careers beyond [academe].”

Based on the workplace issues we experience and read about, it may come as a surprise that workplace concerns are not at the top of this year’s Chapman University survey ‘America’s Top Fears 2015’.

Cari Romm summarized the survey methodology and results in an article for The Atlantic.

“For the survey, a random sample of around 1,500 adults ranked their fears of 88 different items on a scale of one (not afraid) to four (very afraid). The fears were divided into 10 different categories: crime, personal anxieties (like clowns or public speaking), judgment of others, environment, daily life (like romantic rejection or talking to strangers), technology, natural disasters, personal future, man-made disasters, and government—and when the study authors averaged out the fear scores across all the different categories, technology came in second place, right behind natural disasters.

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In the last article of the week, Business Insider writer Jacquelyn Smith, interviewed Liz Wessel, CEO and Co-founder of WayUp and discovered the biggest mistake job seekers make.

“People are generally far too modest,” she says. “If there’s ever a time to brag, it’s during your job search and interviews. You need to state your accomplishments and show how your work led to awesome outcomes for your companies. Remember, you need to convince your interviewer that, out of all the applicants the company is considering, you’re their best bet.”

If you don’t take credit for your work and accomplishments, no one is going to give you the benefit of the doubt for being modest, Wessel adds. “And if you don’t show proof of your accomplishments, you won’t stand out.”

The reason this “mistake” is so common, she says, is that a lot of people are good at being “team players,” and therefore try to share the credit. “In a lot of cases, this is a great instinct, and while it’s obviously important to work well in a team setting, it’s also important to convince an employer to hire you, not your entire team.

The message in the week@work themes: those who are confident in their talent and able to articulate their value to an organization have the potential to contend for work in writing, publishing, tech and academia. But the playing field is not level and winning the coveted spots will ‘take a village’: committed employers, dedicated mentors, paid internships, educational outreach and community visibility.

The week@work – The future of work: exploring the influence of finance on inequality, work quality and experiments to allude all those ‘ceilings’@work

Eileen Kohan Leave a comment

We are living in interesting times @work. Some of our traditional work models no longer fit with our values. As society and culture push back on antiquated work structures, new models emerge. The articles published this week@work consider the future of work by examining the external influences on the workplace and experiments at new models. And, one author suggests the Bureau of Labor Statistics include quality of life metrics in their employment reports.

The first two articles appear as part of the excellent Pacific Standard series on ‘The Future of Work and Workers’.

In the first, ‘The Future of Work: The (Excessive) Power of Finance’, Roosevelt Institute Fellow, Mike Konczal, writes about the broader implications of financial power on inequality @work.

“Academics often discuss the “financialization” of the economy, a mind-numbing term that simply means the increased size and power of finance, especially over corporations, the rules of the economy, and the way we view society. It’s this broader problem that should cause us to worry about the future of work and labor. Only by overcoming this challenge will the economy achieve the innovation and broad-based prosperity it is capable of creating.

When people discuss inequality, they tend to focus on technology, or globalization, or demographics. But recent research has emphasized that the rules of the economy, the laws, regulations, taxes, and practices that structure and influence the markets themselves, are a major generator of inequality. Those rules have consistently been re-written to benefit wealth and finance over everyone else, creating another major challenge for workers.”

In the second article,‘The Future of Work: Exploring the Quality of Work’ University of Minnesota’s Ann Markusen asks us to reconnect with the experience and meaning of work and develop policies and practices aligned with work life quality.

“We have lost track of the whole job, the meaning and experience of work in people’s lives, and how policy and employer practices have demeaned them. And we fail to probe deeply enough into why this is happening, especially shifts in societal norms and the behavior of employers. We should broaden the conversation about work beyond important metrics like labor force participation, unemployment rates, weekly wages, hours worked, and median income to investigate more deeply the quality of work life and its significance for us collectively.”

We could broaden recurrent Bureau of Labor Statistics and state/local employment surveys to cover workplace comfort, safety, flexible leave, quality of manager/peer/customer interactions, pride in one’s work. We could then track changes over time in the quality of work, and by industry, occupation, age, race, and location..More attention to work quality, from researchers, schools, the press, and politicians, will contribute significantly to the future of work in this country.”

One company exploring a new model, ‘Holacracy’ is Zappos. National editor of The Intercept, Roger D. Hodge spent some time with employees and shared his experience in ‘First Let’s Get Rid of All the Bosses’ for The New Republic.

“The contemporary movement of corporate reform, the drive to make the workplace more humane and meaningful, to imbue companies with joy and a higher purpose, will not stand or fall with Zappos. But if it does fail, if Amazon clamps down and assimilates the happy-wacky Zapponian culture and absorbs all those smiles and hugs and high-fives into its vale of tears, the rest of the reform movement will suffer. The stakes are pretty high, at least for people who would prefer not to spend their days in a live-action Dilbert comic strip. Unfortunately, right now it seems that most of the self-organizing and self-actualization at Zappos is being carried out by Hsieh. Everybody else is just following along.”

For half the population, the existing models haven’t worked and folks (women) who aspire to senior positions are trivialized with media labels. Are we surprised when women ‘drop out’? Or amazed at the success of incubator projects developed outside the bounds of the traditional?

Jessica Roy created a list of 28 (if I counted correctly) ceilings in ‘All the Ceilings Women Keep Hitting Their Heads On’.

“If a woman faces sexism in a male-dominated industry but the media doesn’t coin a cutesy nickname for her very real struggle, does it even make a sound? Here, a comprehensive list of all the ceilings women can’t stop hittin’ their heads on…

The glass ceiling: Women in the corporate world.

The stained-glass ceiling: Female Catholic priests.

The grass ceiling: Women in soccer.

Wait, now there’s a broken window we can injure ourselves on? UGH.”

Maggie Lord, the founder and editor of ‘Rustic Wedding Chic’, offered suggestions for those building a business between full time work commitments in an article for Entrepreneur, ‘The Naptime Entrepreneur: Pursuing Your Business in ‘Off Hours”.

“I come from a long line of entrepreneurs, so I knew that with hard work and determination, it was possible to build my own business. That being said, building a business and a family at the same time wasn’t always easy. It’s taken me time to realize that both my son and my business need my attention — but not at the same time. By resolving to be present in either of these priorities when I’m focusing on them, building a brand and a family has been possible.”

Our laws, practices and policies significantly impact our lives @work. But they don’t contain our commitment to change, nor limit the many creative detours we find to navigate around the brick walls.

The week@work Leadership lessons from Pope Francis, John Boehner and Martin Winterkorn

Eileen Kohan Leave a comment

During this week@work three leaders representing the religious, legislative and corporate sectors, demonstrated their leadership strengths and weaknesses on the global stage.

Pope Francis on a visit to the United States, challenged national and world leaders to take the lead on major global issues. One of those leaders, John Boehner, internalized the advice and resigned his position as Speaker of the House and Member of Congress the following day. At the same time as the Pope was demanding action on the environment, Martin Winterkorn, the CEO of Volkswagen resigned as his company became the latest example of corporate fraud at the expense of ‘our home’.

On Friday, Pope Francis addressed the General Assembly of the United Nations urging world leaders to provide the essential minimum: lodging, labor and land as well as education, religious freedom and civil rights. It was his use of a quote from the poem, ‘El Gaucho Martin Fierro’ which could be easily applied to the competitive atmosphere of corporate life.

“…government leaders must do everything possible to ensure that all can have the minimum spiritual and material means needed to live in dignity and to create and support a family, which is the primary cell of any social development. In practical terms, this absolute minimum has three names: lodging, labor, and land; and one spiritual name: spiritual freedom, which includes religious freedom, the right to education and other civil rights.”

“War is the negation of all rights and a dramatic assault on the environment. If we want true integral human development for all, we must work tirelessly to avoid war between nations and between peoples.”

“El Gaucho Martín Fierro, a classic of literature in my native land, says: “Brothers should stand by each other, because this is the first law; keep a true bond between you always, at every time – because if you fight among yourselves, you’ll be devoured by those outside”.

The Pope once again communicated the urgency to protect the environment. “Any harm done to the environment, therefore, is harm done to humanity.” Simultaneously, the global story of Volkswagen violating emission standards by using sophisticated software in diesel models to ‘trick’ environmental testing was made public.

“In 2012, a group of researchers at West Virginia University won a $50,000 grant from the International Council on Clean Transportation to do performance testing on clean diesel cars. Arvind Thiruvengadam, a research assistant professor in mechanical and aerospace engineering, told NPR this week that the team was merely excited do the research—which involved driving the clean diesel cars outside the lab—and write a journal paper based on the data. They never expected that they would discover one of the biggest frauds in automotive history.

When Thiruvengadam and his colleagues tested Volkswagen’s clean diesel cars, they found discrepancies up to 35 times the expected emissions levels. The researchers suspected cheating, but couldn’t be sure. David Carder, another researcher on the West Virginia University team, told Reuters that the fallout at hand is surprising because this data was made public over a year and a half ago.”

Are you following this? In 2012 – that’s three years ago – academics accidentally discovered one of the biggest frauds in automotive history. And yet, in those three years, the CEO of Volkswagen, Martin Winterkorn maintains he didn’t have a clue.

“I am shocked by the events of the past few days. Above all, I am stunned that misconduct on such a scale was possible in the Volkswagen Group.

As CEO I accept responsibility for the irregularities that have been found in diesel engines and have therefore requested the Supervisory Board to agree on terminating my function as CEO of the Volkswagen Group. I am doing this in the interests of the company even though I am not aware of any wrong doing on my part.

Volkswagen needs a fresh start – also in terms of personnel. I am clearing the way for this fresh start with my resignation. I have always been driven by my desire to serve this company, especially our customers and employees. Volkswagen has been, is and will always be my life.”

Leading by resignation. Nice try. It’s the culture that defines behavior and that’s set at the top. Whatever the vision Mr. Winterkorn communicated to shareholders, the means to the end derailed the company and the reputation of a respected brand. His accountability ended with an exit. Not the best lesson in corporate governance.

On Friday morning, as the Pope was about to address the United Nations, word leaked that the Republican Speaker of the House of Representative, John Boehner was resigning.

“My first job as speaker is to protect the institution,” Mr. Boehner said. “It had become clear to me that this prolonged leadership turmoil would do irreparable harm to the institution.”

Here is the perfect example of ‘fighting among yourselves to the advantage of your outside adversaries’. Apparently moderate, constructive, cooperation is not valued in the legislative branch of the U.S. government. When the folks at the extremes have the ability to create distraction and avoid the real work in their job description, is it the role of a leader to step aside to protect the institution?

What are the leadership lessons of this week@work? If you follow the lead of Pope Francis and are a bit more humble, listen to your constituency and lead by example you get it. If you are not paying attention, you will end up with a legacy of scandal. In the end, no matter how hard you try to lead, when values disconnect, it’s time to go.

The topic of leadership was also in the air with the publication of the Inc. magazine annual survey of executives in the fastest growing private companies, ‘Inc. 500 CEOs are more concerned with managing growth than with politics‘

“Which attribute is most accurate in describing your success? See opportunities – 40%, Persistence – 38%, Leadership ability – 10%, Salesmanship – 4% and Understand basic business principles – 8%.”

“Seventy percent are in favor of raising the minimum wage.”

These CEOs are almost unanimous in their positive view of economic opportunity, but still struggle with leadership skills. Among the shortcomings: patience, the ability to communicate consistently, and manage well.

I think it’s safe to say that we will not be Pope. And most of us will not sit in the C Suite or behind the President during the State of the Union Address. But in our corner of influence, we can demonstrate the traits of a strong leader: humility, empathy, confidence, consistent communication, integrity, and fairness. And bonus points if you are a leader who can employ a quote from 19th century literature to make your point.

The week@work – College choice & future earnings, friends@work, ‘ambition’ and a networking mindset

Eileen Kohan Leave a comment

This week@work we learned that future earnings @work is affected by where you attended college. In the workplace, it’s not so easy to make friends@work, ‘ambition’ can be an insult and a networking mindset is about authenticity and generosity.

The New York Times contributor Kevin Carey reported on ‘Gaps in Earnings Stand Out in Release of College Data’. Analyzing the data from the federal government’s ‘College Scorecard’ he found not only a disparity in earnings between elite college grads and second tier universities, but also a gender gap in earnings among alumni of those elite colleges.

“The data reveals how much money students are borrowing in exchange for earnings after graduation. While U.C.L.A. and Penn State are both prestigious public research universities, recent U.C.L.A. grads leave with about 30 percent less debt, even as their predecessors are earning about 30 percent more money than counterparts at Penn State. Harvard students borrow barely a quarter of what Brandeis students take on, and earn nearly twice as much.

The return is unequal in other ways. There is an earnings gender gap at every top university. The size of the difference varies a great deal. At Duke, for example, women earned $93,100 per year on average, compared with $123,000 for men, a difference of $29,900. At Princeton, men earned more and women earned less, for a difference of $47,700. Women who enrolled at Cornell earned more than women who enrolled at Yale.”

Let’s imagine you have landed a great job, what are your expectations of the workplace? Do you want to socialize with colleagues?

University of Pennsylvania professor Adam Grant asked the question, ‘can work colleagues be friends?’

“Once, work was a major source of friendships. We took our families to company picnics and invited our colleagues over for dinner. Now, work is a more transactional place. We go to the office to be efficient, not to form bonds. We have plenty of productive conversations but fewer meaningful relationships. 

It’s not that Americans are less concerned with relationships overall. We’re social creatures outside work, yet the office interaction norm tends to be polite but impersonal. Some people think pleasantries have no place in professional meetings.

Why are Americans so determined to get down to business?

The economic explanation is that long-term employment has essentially vanished: Instead of spending our careers at one organization, we expect to jump ship every few years. Since we don’t plan to stick around, we don’t invest in the same way. We view co-workers as transitory ties, greeting them with arms-length civility while reserving real camaraderie for outside work.

Some observers blame the rise of flextime and virtual work. When more people are working remotely, we have fewer chances for the face-to-face encounters that are so critical to companionship. But a comprehensive analysis of 46 studies of over 12,000 employees demonstrated that as long as people were in the office for at least two and a half days per week, “telecommuting had no generally detrimental effects on the quality of workplace relationships.”

If you don’t build relationships @work, how will you navigate the corporate culture? How will you understand how to motivate a diverse workforce? How will you learn that the word ‘ambition’ is one of those code words with different meaning for men and women?

Kristin van Ogtrop, editor of Real Simple magazine reported on the results of a poll conducted by Real Simple and Time magazine exploring how men and women define success and ambition.

“When it comes to success in corporate America, context trumps competence. Lisa Shalett, now the chief marketing officer of The Odyssey, a social content platform, recently concluded a 20-year career at Goldman Sachs with both a highly sought-after partner title and the wisdom of experience regarding what women must do to thrive in a male environment. “Ambition,” says Shalett, “needs care and feeding, having the kind of informal relationships where you understand ‘How do I navigate this path, what do I need to know, how can I get there?’ Men tend to be ambitious for things, for positions, for titles, for results. Women tend to be ambitious to be recognized for performance, to be valued, to be included, and maybe expect that good things will come from that.”

“Barnard president Debora Spar believes entrepreneurial has replaced ambitious for a new generation. “I don’t think anyone has ever come in my office and said, ‘I’m ambitious.’ Everyone I know is ‘entrepreneurial.’” And now a number of ambitious women are simply channeling their dissatisfaction with traditional corporate life into fast-growing new businesses.”

The key to building and sustaining relationships in the workplace is networking. Our attempts to reach out may fail and it may be because we are a bit too focused on our side of the equation.

CEO and co-founder of Alumnify, AJ Agrawal shared his thoughts on ‘How to Develop a Networking Mindset’.

“Over and over again, we hear about the importance of having connections to get ahead in business and in life. “It’s not what you know, it’s who know” as the famous saying goes. While people repeat this all the time, it questions the meaning behind relationships. Do we make connections because we like the person’s work and ideals, or because we think they can help us?

To build a strong network, as (Sar) Haribhakti puts it, your mindset should be focused on initiating relationships with authenticity and generosity. People always tend to capitalize on what they think the other person might be offer them for achieving their personal goals, growing their businesses, or get an introduction to an influential person. He thinks what most people fail to realize is that every human has an innate desire of being appreciated and valued.”

One additional article of interest on the topic of professional development:

‘Teaching Tech Skills to Millions, And Fast’ – on-line degree provider, “Udacity partnered with technology companies to create online courses geared toward teaching a set of discrete, highly prized technical skills — including mobile programming, data analysis and web development. Students who complete these courses are awarded the nanodegree, a credential that Udacity has worked with Google, AT&T and other companies to turn into a new form of workplace certification.”

The week@work – VP Biden on leadership, Serena@US Open and #NeverForget

Eileen Kohan Leave a comment

This week@work captured snapshots of genuine human moments: a vp expressing emotion in a late night talk show conversation, a tennis champion’s loss to an unseeded and 43rd world ranked competitor and commemorations of a day 14 years ago that we will #NeverForget.

In the U.S. we are in the midst of a presidential selection process that accentuates the loud and outrageous vs. the rational and purposeful. So it was refreshing to read an article by David Zweig, ‘The Myth of the Larger Than Life Leader’.

“The reality, as many professionals who tend to fall more on the quiet end of the spectrum can attest to, is that many of the best workers—be they at the top of the pyramid or somewhere in the middle—go about their business, achieving great results without fanfare. And while it may feel as though the whole world is beguiled by those who make the most noise in conference rooms and boardrooms, it’s encouraging and, critically, worth noting that that’s not actually the case.”

Which brings me to the extraordinary interview by Steven Colbert with Vice President Biden on Thursday evening. In a conversation that ranged from the personal to the professional, the vice president shared his perspective on the interview process for president.

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He began by posing a question to the audience, that’s relevant to each of us when we are looking for work. “Would you want a job, that in fact, every day you had to get up and you had to modulate what you said and believed?”

He continued with more career advice. “If you can’t state why you want the job, then there’s a lot more lucrative opportunities in other places.”

He then talked in specifics about the requirements to interview for the top job. “I don’t think any man or woman should run for president unless, number one, they know exactly why they would want to be president, and two, they can look at the folks out there and say, “I promise you, you have my whole heart, my whole soul, my energy and my passion to do this.”

On Friday, one of tennis’ greatest players, Serena Williams, lost her semi-final match at the US Open and ended her quest for the calendar Grand Slam. It’s a reminder to all of us that there are no guarantees. In any competitive situation, there is always the chance we will fail. This week it was an unseeded, 33 year old player from Taranto, Italy, Roberta Vinci who prevailed in three sets.

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The stage was set for a women’s final between two former Italian tennis academy roommates, Flavia Pennetta and Roberta Vinci. Cue the author, Elena Ferrante to script this story worthy of her heroines Elena and Lila of the Neopolitan novels.

In front of a sold out crowd, including Italian Prime Minister, Matteo Renzi, Flavia won in straight sets on Saturday, announcing her retirement as she accepted the US Open Championship trophy. Just as we met her, she shared a career lesson and  stepped away to reinvent her life.

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So we #NeverForget, a poem written for the 43 members of Hotel Employees and Restaurant Employees Local l00, working at the Windows on the World restaurant, who lost their lives in the attack on the World Trade Center

Martín Espada’s “Alabanza: In Praise of Local 100″

Alabanza. Praise the cook with a shaven head
and a tattoo on his shoulder that said Oye,
a blue-eyed Puerto Rican with people from Fajardo,
the harbor of pirates centuries ago.
Praise the lighthouse in Fajardo, candle
glimmering white to worship the dark saint of the sea.
Alabanza. Praise the cook’s yellow Pirates cap
worn in the name of Roberto Clemente, his plane
that flamed into the ocean loaded with cans for Nicaragua,
for all the mouths chewing the ash of earthquakes.
Alabanza. Praise the kitchen radio, dial clicked
even before the dial on the oven, so that music and Spanish
rose before bread. Praise the bread. Alabanza.

Praise Manhattan from a hundred and seven flights up,
like Atlantis glimpsed through the windows of an ancient aquarium.
Praise the great windows where immigrants from the kitchen
could squint and almost see their world, hear the chant of nations:
Ecuador, México, Republica Dominicana,
Haiti, Yemen, Ghana, Bangladesh.
Alabanza. Praise the kitchen in the morning,
where the gas burned blue on every stove
and exhaust fans fired their diminutive propellers,
hands cracked eggs with quick thumbs
or sliced open cartons to build an altar of cans.
Alabanza. Praise the busboy’s music, the chime-chime
of his dishes and silverware in the tub.

Alabanza. Praise the dish-dog, the dishwasher
who worked that morning because another dishwasher
could not stop coughing, or because he needed overtime
to pile the sacks of rice and beans for a family
floating away on some Caribbean island plagued by frogs.
Alabanza. Praise the waitress who heard the radio in the kitchen
and sang to herself about a man gone. Alabanza.

After the thunder wilder than thunder,
after the shudder deep in the glass of the great windows,
after the radio stopped singing like a tree full of terrified frogs,
after night burst the dam of day and flooded the kitchen,
for a time the stoves glowed in darkness like the lighthouse in Fajardo,
like a cook’s soul. Soul I say, even if the dead cannot tell us
about the bristles of God’s beard because God has no face,
soul I say, to name the smoke-beings flung in constellations
across the night sky of this city and cities to come.
Alabanza I say, even if God has no face.

Alabanza. When the war began, from Manhattan and Kabul
two constellations of smoke rose and drifted to each other,
mingling in icy air, and one said with an Afghan tongue:
Teach me to dance. We have no music here.
And the other said with a Spanish tongue:
I will teach you. Music is all we have.

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