The week@work: “The Education of Silicon Valley”, Gen Z@work, mid-career sabbatical, & a new era of human spaceflight

This week@work a NY Times Op-Ed contributor wonders if Mark Zuckerberg should have taken more humanities courses, Gen Z begins to enter the workplace, while millennials take sabbaticals, and NASA introduces the next crew for commercial human spaceflight.

In her first Op-Ed for The New York Times, tech journalist Kara Swisher applied her expertise to explore ‘The Education of Silicon Valley’.

large_GettyImages-141672000.jpg

“All these companies began with a gauzy credo to change the world. But they have done that in ways they did not imagine — by weaponizing pretty much everything that could be weaponized. They have mutated human communication, so that connecting people has too often become about pitting them against one another, and turbocharged that discord to an unprecedented and damaging volume.

They have weaponized social media. They have weaponized the First Amendment. They have weaponized civic discourse. And they have weaponized, most of all, politics.”

What’s it like to be a member of the Facebook corporate family today? You signed up to follow the Pied Piper of Menlo Park into the new world of global connectivity and you find yourself in the midst of global propaganda wars.

“At a recent employee Q. and A. I did at YouTube, for example, one staffer told me that their jobs used to be about wrangling cat videos and now they had degenerated into a daily hell of ethics debates about the fate of humanity.”

All companies evolve over time. Founders adapt or abdicate. Mr. Zuckerberg has done neither.

“Mr. Zuckerberg stuck with this mix of extreme earnestness and willful naïveté for far too long.

Because what he never managed to grok then was that the company he created was destined to become a template for all of humanity, the digital reflection of masses of people across the globe. Including — and especially — the bad ones.

Was it because he was a computer major who left college early and did not attend enough humanities courses that might have alerted him to the uglier aspects of human nature? Maybe. Or was it because he has since been steeped in the relentless positivity of Silicon Valley, where it is verboten to imagine a bad outcome? Likely. Could it be that while the goal was to “connect people,” he never anticipated that the platform also had to be responsible for those people when they misbehaved? Oh, yes. And, finally, was it that the all-numbers-go-up-and-to-the-right mentality of Facebook blinded him to the shortcuts that get taken in the service of growth? Most definitely.”

Corporate impact on society is not benign. Leadership is about understanding impact and nimbly responding to lights blinking red. There’s a Harvard Business School case here with implications far beyond the impact on share owner revenue. And for those who work@Facebook, it may be time to evaluate the ‘values fit’.

On the subject of ‘values fit’, journalist Ryan Jenkins identified the ‘Top 25 Employers Preferred by Generation Z’.

1513265754669.jpg

“More than 60 percent of Generation Z’s top employers are global entities which is consistent with the 74 percent of Generation Z stating international experience (e.g., travel and working with global clients/colleagues) is an important aspect of potential employers. 

The presence of technology companies on the list isn’t a surprise especially since three-quarters of recent college graduates report having majored in a STEM-related field. Generation Z is the first generation to shift the tide toward STEM-related fields of study and seem poised to close the STEM gap.”

The top five in the survey: St. Jude Children’s Research Hospital, Google, Local Hospital, Amazon and Walt Disney Company.

While Generation Z plans their workplace entry, millennials are contemplating mid-career sabbaticals. Ben Steverman shares ‘Why It’s Time to Quit Your Job, Travel the World’.

IMG_1557.jpg

“Millions of Americans obsess over their careers and fret about saving, terrified they won’t have enough to ever retire. The advice not being offered by some experts may surprise these worried souls: Take months or years off from work, travel the world, and enjoy yourself.

There’s prudent logic behind a relaxing mid career break. With longer lives come longer careers and longer retirements – the first so that you can afford the second. But a 40-year career, ending at age 60 or 65, is a very different prospect from a 50-year career ending at 70 or 75.

Taking a break to travel isn’t a crazy move, especially for millennials, because it can help give workers the stamina for longer, more sustainable careers, says Jamie Hopkins, a professor and director of the retirement income program at the American College of Financial Services. The prospect of a future trip also give young workers an extra reason to save, live within their means, and pay down debt – an incentive that’s far stronger than the dream of retiring in several decades’ time.”

Where to travel on your mid-career sabbatical? Perhaps the galaxy and beyond…

Space_Station_over_Earth.jpg

This past week NASA introduced the next generation of astronauts, ‘NASA Assigns Crews to First Test Flights, Missions on Commercial Spacecraft’. (Which has got to be good news for those who go to work in space, where the commute today begins and ends in Kazakhstan.)

“Today, our country’s dreams of greater achievements in space are within our grasp,” said NASA Administrator Jim Bridenstine. “This accomplished group of American astronauts, flying on new spacecraft developed by our commercial partners Boeing and SpaceX, will launch a new era of human spaceflight. Today’s announcement advances our great American vision and strengthens the nation’s leadership in space.”

The agency assigned nine astronauts to crew the first test flight and mission of both Boeing’s CST-100 Starliner and SpaceX’s Crew Dragon. NASA has worked closely with the companies throughout design, development and testing to ensure the systems meet NASA’s safety and performance requirements. 

“The men and women we assign to these first flights are at the forefront of this exciting new time for human spaceflight,” said Mark Geyer, director of NASA’s Johnson Space Center in Houston. “It will be thrilling to see our astronauts lift off from American soil, and we can’t wait to see them aboard the International Space Station.” 

With this ‘week@work’, the workthoughts blog returns after a two month hiatus. Stay tuned for new categories and join the conversation on work & workplace.

 

 

 

 

 

Photo credits: NASA Commercial Flight Crew courtesy NASA, St. Jude Marathon Weekend courtesy of Biomedical Communications

The week@work – good lives without good jobs?, good vs. great leaders, Yahoo hacked, and are university rankings hurting higher ed?

The workplace is changing, and politicians are beginning to recognize the impact of the shift on long term policy planning. This week@work a ‘think tank’ fellow considered the possibility of good lives without good jobs, a professor found leadership is not a continuum, Yahoo announced 500 million users accounts were hacked, and Irish universities missed the top tier of international schools for the first time, generating a debate on the value of global rankings.

New America Fellow, Michael Lind suggested “Politicians should tell working Americans what they need to hear, not what they want to hear. And what they need to hear is that it is possible for all Americans to have good lives, even if they can’t all have good jobs.”

Writing in The New York Times Sunday Review he asked, ‘Can You Have a Good Life if You Don’t Have a Good Job?’

“…the political problem remains. Even if center-left and center-right policy wonks agree that the goal should be good lives for all workers, even those with bad jobs, many Americans do not agree, to judge from the rhetoric of politicians, who know their audiences well. The replacement of a world in which one or a few lifetime jobs in a paternalistic company that provided benefits during your working life and a pension after your retirement by a future in which individuals struggle to survive by piecing together “gigs” and “tasks” with a bewildering variety of federal, state and local social programs may strike many workers as a dystopian nightmare. The price of increased flexibility may be increased stress.

The unelected policy experts who envision a future of multiple job types and a greater, if hidden, role for government in maintaining minimum incomes and providing health and retirement benefits are essentially right. The elements of a “good job” — adequate income, health insurance and retirement benefits — that were once combined in the package that a Detroit automobile manufacturer provided to a unionized male steelworker in 1950 are likely to be provided, for most American workers now, by some combination of employer and government.

Until most American workers are persuaded that they will not be worse off in a system characterized by flexible work arrangements and partly socialized benefits, they may continue to make unrealistic demands that 21st century politicians restore something like the occupational structure of the 20th century.”

Which of the folks vying for U.S. President will have the courage to deliver this message? It may depend on their leadership style. Professor James R. Bailey of George Washington University’s School of Business examined ‘The Difference Between Good Leaders and Great Ones’ for HBR digital.

W160913_BAILEY_LEADERSHIPISNOT.png

“That anyone can develop as a leader is not in question. What I dispute is the stubborn resolve that great and good are points along the same stream. That just isn’t so. Great leadership and good leadership have distinctly different characteristics and paths. Leadership is not one-dimensional. It can be great and good, or one but not the other, or neither.

The tug between great and good leadership is one of perpetual and dynamic coexistence. There is great — a force that is often inexplicable, occasionally irrational, and, importantly, intermittently ungovernable. Then there is good — a direction that is north-star true, providing the point of values of mutual benefit.

It’s natural to think of leadership as running from one end to the other. To do so, though, is to mistake what great and good leadership are. They’re fundamentally different. Separating them, thus upending the ever-convenient continuum, seems counterintuitive. But it’s absolutely necessary for understanding the very elements that explain leadership’s operation and impact. Great can be vital but destructive; good can be compassionate but impotent. The coexistence of the two is the best hope for leadership — without good we should fear.”

Switching gears, to privacy – it came as no surprise when Yahoo announced a massive data breach. Kara Swisher reported for recode in advance of the public disclosure.

yahoo-535059009-1024x683.jpg

“Earlier this summer, Yahoo said it was investigating a data breach in which hackers claimed to have access to 200 million user accounts and one was selling them online. “It’s as bad as that,” said one source. “Worse, really.” 

…this hack, said sources, which became known in August when an infamous cybercriminal named “Peace” claimed on a website that he was selling credentials of 200 million Yahoo users from 2012 on the dark web for just over $1,800. The data allegedly included user names, easily decrypted passwords and personal information like birth dates and other email addresses.

At the time, Yahoo said it was “aware of the claim,” but the company declined to say if it was legitimate and said that it was investigating the information. But it did not issue a call for a password reset to users. Now, said sources, Yahoo might have to, although it will be a case of too little, too late.”

Over 500 million accounts have been reported hacked…about that earlier article on good/great leadership and “another blemish on the record of CEO Marissa Mayer”.

On campus, this week@work, university presidents and deans awaited the verdict of the annual ‘World University Rankings’.

oxford.jpg

Grainne Loughran reported on the implications of the new rankings for The Irish Times.

“Another week, another set of university rankings as the Times Higher Education releases it league table. It follows others recently published by Quacquarelli Symonds (QS) and the Academic Ranking of World Universities (Shanghai).

The organisations may differ, but the pattern is broadly the same: Ireland’s best higher education institutions are in free-fall.

The decline in rankings has been alarming university presidents for the past six years. But while rankings are of significant reputational importance worldwide, they only take into account a tiny proportion of the picture of how universities stand.

Lack of understanding of what they actually measure has resulted in the rankings gaining an unwarranted notoriety and position to influence policy, with the potential to harm higher education institutions in Ireland and worldwide.

There are about 20 global rankings of higher education. All have varying methodologies and in some cases give vastly different weightings to the factors they have in common.”

This week@work also marked the anniversary of ‘The Death of the Phone Call’. Timothy Noah looked back on a moment in history.

“The phone call died, according to Nielsen, in the autumn of 2007. During the final three months of that year the average monthly number of texts sent on mobile phones (218) exceeded, for the first time in recorded history, the average monthly number of phone calls (213). A frontier had been crossed. The primary purpose of most people’s primary telephones was no longer to engage in audible speech.”

Also this week@work – two stories from Silicon Valley:

‘Zuckerberg, Chan Start $3 Billion Initiative to Cure Disease’ Sarah Frier for bloomberg.com “Mark Zuckerberg and his wife, Priscilla Chan, are pledging to spend more than $3 billion over the next decade to work on curing diseases.

“Can we work together to cure, prevent or manage all disease within our children’s lifetime?” Chan said Wednesday onstage at an event in San Francisco for the Chan Zuckerberg Initiative. “Mark and I believe that this is possible.”

‘How Tech Companies Disrupted Silicon Valley’s Restaurant Scene’ Nicole Perlroth for The New York Times “All told, more than 70,000 square feet of Palo Alto retail and restaurant space were lost to office space from 2008 to 2015, as the tech bubble drove demand for commercial space downtown.

It is a story playing out across Silicon Valley, where restaurateurs say that staying afloat is a daily battle with rising rents, high local fees and acute labor shortages. And tech behemoths like Apple, Facebook and Google are hiring away their best line cooks, dishwashers and servers with wages, benefits and perks that restaurant owners simply cannot match.

Silicon Valley technologists love to explain how they have disrupted the minutiae of daily life, from our commutes to the ways we share family photos. But along the way, they have also managed to disrupt their local restaurant industry.”

Finally, from The New York Times Magazine survey (September 18): “In an eight-hour workday, how much time do you spend actually working? 44% 4-6 hours, 43% 7-8 hours, 7% 1-3 hours, and 6% less than an hour.”

 

Photo credits: Yahoo, Lisa Werner/Getty for Wired