The week@work – the war for talent, following vs. leading, exhaustion, and maybe we should ask a sociologist

The last state to approve the Equal Rights Amendment to the Constitution was Indiana in 1977 – until Thursday when Nevada ratified the ERA, thirty-five years after the deadline imposed by Congress. It was a welcome antidote to the White House photo of the freedom caucus taken the same day (above). Any odds on an extension to revisit and ratify?

“Nevada has given NOW President Terry O’Neill new cause for hope. “Now it’s a two-state strategy,” she tells the Times. “It’s very exciting. Over the past five years, Illinois and Virginia have come close. I think there is clear interest in this.

In other stories this week@work, journalists and experts provided an update on the ‘war for talent’, offered an argument for balancing followers with leaders in the workplace, and expressed concern with a ‘gig economy’ advertising campaign that seemed to glorify exhaustion@work.  The last story this week@work re-examined an idea from the 60’s to establish a Council of Social Advisers to complement the Council of Economic Advisers in D.C. “It’s not just work; it’s how work offers a sense of purpose and identity.”

Dr. Tomas Chamorro-Premuzic and Adam Yearsley believe ‘The War for Talent Is Over, And Everyone Lost’. They cite workplace trends indicating more passive job seekers, the appeal of self-employment and the lure of entrepreneurship as competitive factors for employers to attract the best and the brightest, and offer a few best practices to turn things around.

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“In 1998, after a year-long study on the subject, McKinsey researchers declared that a “war for talent” was underway. In the years ahead, they said, organizations’ future success would depend on how well they could attract, develop, and retain talented employees–an ever more valuable asset in ever higher demand.

Instead of winning a war for talent, organizations appear to be waging a war on talent, repelling and alienating employees more successfully than harnessing their skills.

Today, in a world full of many more Chief People and Chief Happiness Officers, that war nevertheless appears to have been lost on all sides. Of course, many workers excel in their jobs and make pivotal contributions to their organizations. But for every one employee who does, there are many more who are underemployed, underperforming, and just plain miserable at work.”

One of the employer prescriptions for success is to “stop developing people’s leadership skills”.

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“…research suggests there’s a strong negative correlation between the amount of money spent on leadership development (which in the U.S. totals over $14 billion a year), and people’s confidence in their leaders. One of the reasons is that leaders are often deprived of negative feedback, even in training programs. We’ve gotten so used to coaching to people’s strengths that weaknesses get left unaddressed. The basics of human psychology magnify that issue; people are already prone to judging their own talents way too favorably, especially after experiencing a measure of success.”

Which links neatly into the next story of the week@work, Susan Cain‘s ‘Not Leadership Material? Good.The World Needs Followers.’

“Perhaps the biggest disservice done by the outsize glorification of “leadership skills” is to the practice of leadership itself — it hollows it out, it empties it of meaning. It attracts those who are motivated by the spotlight rather than by the ideas and people they serve. It teaches students to be a leader for the sake of being in charge, rather than in the name of a cause or idea they care about deeply. The difference between the two states of mind is profound. The latter belongs to transformative leaders like the Rev. Dr. Martin Luther King Jr. and Gandhi; the former to — well, we’ve all seen examples of this kind of leadership lately.”

Jia Tolentino used Fiverr’s new ad campaign to illustrate ‘The Gig Economy Celebrates Working Yourself To Death’.

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“It does require a fairly dystopian strain of doublethink for a company to celebrate how hard and how constantly its employees must work to make a living, given that these companies are themselves setting the terms. And yet this type of faux-inspirational tale has been appearing more lately, both in corporate advertising and in the news. Fiverr, an online freelance marketplace that promotes itself as being for “the lean entrepreneur”—as its name suggests, services advertised on Fiverr can be purchased for as low as five dollars—recently attracted ire for an ad campaign called “In Doers We Trust.” One ad, prominently displayed on some New York City subway cars, features a woman staring at the camera with a look of blank determination. “You eat a coffee for lunch,” the ad proclaims. “You follow through on your follow through. Sleep deprivation is your drug of choice. You might be a doer.”

A Fiverr press release about “In Doers We Trust” states, “The campaign positions Fiverr to seize today’s emerging zeitgeist of entrepreneurial flexibility, rapid experimentation, and doing more with less. It pushes against bureaucratic overthinking, analysis-paralysis, and excessive whiteboarding.” This is the jargon through which the essentially cannibalistic nature of the gig economy is dressed up as an aesthetic.”

Maybe we need a few less economists and a few more humanists to address our life@work

There was a lot of discussion in the media this weekend in the wake of the health care bill defeat. What are the lessons learned? We might ask the same question about the November election result, only this time maybe we should be consulting with sociologists vs. economists. Neil Irwin asked “What if Sociologists Had as Much Influence as Economists?”.

“For starters, while economists tend to view a job as a straightforward exchange of labor for money, a wide body of sociological research shows how tied up work is with a sense of purpose and identity.

“Wages are very important because of course they help people live and provide for their families,” said Herbert Gans, an emeritus professor of sociology at Columbia. “But what social values can do is say that unemployment isn’t just losing wages, it’s losing dignity and self-respect and a feeling of usefulness and all the things that make human beings happy and able to function.

…the economic nostalgia that fueled Donald J. Trump’s presidential campaign was not so much about the loss of income from vanishing manufacturing jobs. Rather, it may be that the industrial economy offered blue-collar men a sense of identity and purpose that the modern service economy doesn’t.”

At the beginning of this new week@work consider where work fits in your sense of identity and purpose. It’s not just work.

 

The week@work – End of the fossil fuel era, founders, introverts, college athletes and the one business book to read

The generational disruption continues. This week@work world leaders committed to cut greenhouse gases, ensuring the environment for future generations. MTV labeled the next of these generations ‘the founders’. Silicon Valley is quickly becoming the vortex for college consulting, making sure these ‘founders’ gain admission to the best universities. And a group of Clemson alumni have come up with a creative alternative to legally compensate college athletes via crowdfunding.

For introverts, there were hints for employers to maximize success. And if you only read one business book this year, the experts recommend ‘Rise of the Robots’ by Martin Ford.

The global story this week was reported from Paris by The Guardian.

“After 20 years of fraught meetings, including the past two weeks spent in an exhibition hall on the outskirts of Paris, negotiators from nearly 200 countries signed on to a legal agreement on Saturday evening that set ambitious goals to limit temperature rises and to hold governments to account for reaching those targets.

Government and business leaders said the agreement, which set a new goal to reach net zero emissions in the second half of the century, sent a powerful signal to global markets, hastening the transition away from fossil fuels and to a clean energy economy.”

In national news, The Atlantic’s David Sims summarized the MTV survey that resulted in a name for the children of the new millennium.

“The name “The Founders” comes from the kids themselves, according to MTV’s survey of more than 1,000 respondents born after the year 2000. America is still reckoning with Millennials (loosely classified as those born from the mid-1980s to the late-’90s) one thinkpiece at a time, but according to this survey, their fate is already sealed. As the children of indulgent baby boomers, Millennials are classified as “dreamers” who live to disrupt and challenge established norms. The Founders, by contrast, are “pragmatists” who will navigate a tougher world defined by 9/11, the financial crisis, and gender fluidity. Previous generations had to worry about getting into college and finding a job, but the next one is tasked with cleaning up their mess.”

Nathan Heller, writing in The New Yorker imagined how today’s fourteen year olds will impact the economy.

“When the teen-agers call themselves founders, they are not thinking of Roger Sherman or, for that matter, of Henry Ford. They are allying themselves with West Coast startup culture—a milieu that regards inventive business-building as the ultimate creative and constructive act…In embracing “founders,” it affirms the idea that creativity is essential—and performed through business enterprise.

“If the founders hold to their founding, it is not hard to extrapolate the economic model that their interests will support. A founder-friendly society is deregulated, privatized, and philanthropic in its best intent. (See ur-founder Mark Zuckerberg’s recent tax-incentivized pledge.) “Founders,” whose popularity as a Silicon Valley concept followed the 2009 recession, has become a stand-in for more charged, and less heroic-sounding words, such as “small-business owner,” “C.E.O.,” and “boss.” To found is not to manage; it’s to dream and to design. This is the new model for innovative business, scrupulously cleansed of the dank trappings of corporate industry. It’s business all the same, though, and it aims for growth.”

If you are working in the underpaid and undervalued world of college admissions, you have a future in the lucrative business of college consulting. Georgia Perry reported on the growing industry, fueled by parental anxiety, that helps high school students find summer internships, prepare applications and refine essays.

“Private college-admissions consulting is a rapidly growing industry across the U.S. According to the Independent Educational Consultants Association, the number of independent admissions consultants in the U.S. has grown from 2,000 to nearly 5,000 in recent years. In a nationwide study, the marketing firm Lipman Hearne found that of students who scored in the 70th percentile or higher on the SAT, 26 percent had hired a professional consultant to help with their college search. The San Francisco Bay Area has a higher concentration per capita of independent college-admissions consultants than “most cities,” says IECA communications manager Sarah Brachman, though the association doesn’t have specific numbers. The IECA’s most recent report found that nationally, $400 million was spent on college consultants in 2012. Hourly rates in the Bay Area can be as high as $400 an hour, and comprehensive packages with regular meetings throughout high school can add up to several thousand dollars.”

How student-athletes are compensated continues to be a topic in legal proceedings, but this week a group of Clemson folks have come up with an innovative approach that just might work and meet NCAA requirements. Ben Strauss provided the details in his article ‘If Colleges Can’t Pay Athletes, Maybe Fans Can, Group Says’.

“The answer to the riddle of putting money in the hands of amateur student-athletes, who according to the N.C.A.A. cannot be paid, is crowdfunding, said Rob Morgan, a Clemson business school graduate and an anesthesiologist based in Greenville, S.C. His new website, UBooster, started on Friday with the goal of soliciting payments for high school recruits from fans, and delivering the money to the athletes after their college careers end.

“We think this is the direction college sports is headed,” said Morgan, who has been helped in his venture by a former Clemson football player and the interim dean of the university’s business school. “At some point, there is going to be an opportunity for players to make money, and here’s how we can be a part of it.”

“The business model is simple. Fans pledge money to individual recruits, and can leave public notes on the site urging them to attend their favorite college. Morgan said all high school recruits — men and women in every sport from Division I to Division III — would be eligible, though it would seem obvious that most of the interest and money would be directed at top-flight football and basketball prospects. The accounts lock, and no more money can be pledged to players once they formally commit to a college. UBooster will then hold the money in a trust before turning it over to the athletes after their college careers.”

Quiet Revolution founder Susan Cain is an advocate for the introvert in all facets of life. And it’s her website’s section on work that provides insight into fostering career success. This week, Liz Fosslien and Mollie West offered an ‘Illustrated Guide to Introverts in a Start-Up’.

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“Famous introvert entrepreneurs include Thomas Edison, Bill Gates, Warren Buffett, Marissa Mayer, and Mark Zuckerberg.

When we imagine our ideal workplace, it looks more like a library full of quiet rooms and isolated carrels than the ball-pit and bullpen situation start-ups are currently obsessed with. As introverts, we may be outnumbered by extroverts at start-ups. According to Laney, “The introvert is pressured daily, almost from the moment of awakening, to respond and conform to the outer world.” This need to conform can be tiring. But we promise, with just a few tweaks in the workplace, you could make us very happy.”

Finally, if there is only one business book you will read this year… and the clock is ticking…the experts recommend ‘Rise of the Robots’ by Martin Ford. Jessica Stillman reported:

“According to the Financial Times and consultancy McKinsey, there’s at least one title even the busiest business owners shouldn’t miss. They recently crowned Rise of the Robots by entrepreneur Martin Ford the very best business book of the year.

Hugely topical, the book discusses the much debated idea that advances in automation will soon radically affect the labor market. “The book reflects growing anxiety in some quarters about the possible negative impact of automation on jobs, from manufacturing to professional services,” explains the FT write-up of the award. This economic reshuffle may require “a fundamental restructuring of our economic rules,” according to Ford, who proposes a guaranteed minimum basic income as one possible remedy.”

Enjoy your week@work… the founders and robots are coming…

 

 

 

The week@work – VP Biden on leadership, Serena@US Open and #NeverForget

This week@work captured snapshots of genuine human moments: a vp expressing emotion in a late night talk show conversation, a tennis champion’s loss to an unseeded and 43rd world ranked competitor and commemorations of a day 14 years ago that we will #NeverForget.

In the U.S. we are in the midst of a presidential selection process that accentuates the loud and outrageous vs. the rational and purposeful. So it was refreshing to read an article by David Zweig, ‘The Myth of the Larger Than Life Leader’.

“The reality, as many professionals who tend to fall more on the quiet end of the spectrum can attest to, is that many of the best workers—be they at the top of the pyramid or somewhere in the middle—go about their business, achieving great results without fanfare. And while it may feel as though the whole world is beguiled by those who make the most noise in conference rooms and boardrooms, it’s encouraging and, critically, worth noting that that’s not actually the case.”

Which brings me to the extraordinary interview by Steven Colbert with Vice President Biden on Thursday evening. In a conversation that ranged from the personal to the professional, the vice president shared his perspective on the interview process for president.

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He began by posing a question to the audience, that’s relevant to each of us when we are looking for work. “Would you want a job, that in fact, every day you had to get up and you had to modulate what you said and believed?”

He continued with more career advice. “If you can’t state why you want the job, then there’s a lot more lucrative opportunities in other places.”

He then talked in specifics about the requirements to interview for the top job. “I don’t think any man or woman should run for president unless, number one, they know exactly why they would want to be president, and two, they can look at the folks out there and say, “I promise you, you have my whole heart, my whole soul, my energy and my passion to do this.”

On Friday, one of tennis’ greatest players, Serena Williams, lost her semi-final match at the US Open and ended her quest for the calendar Grand Slam. It’s a reminder to all of us that there are no guarantees. In any competitive situation, there is always the chance we will fail. This week it was an unseeded, 33 year old player from Taranto, Italy, Roberta Vinci who prevailed in three sets.

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The stage was set for a women’s final between two former Italian tennis academy roommates, Flavia Pennetta and Roberta Vinci. Cue the author, Elena Ferrante to script this story worthy of her heroines Elena and Lila of the Neopolitan novels.

In front of a sold out crowd, including Italian Prime Minister, Matteo Renzi, Flavia won in straight sets on Saturday, announcing her retirement as she accepted the US Open Championship trophy. Just as we met her, she shared a career lesson and  stepped away to reinvent her life.

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So we #NeverForget, a poem written for the 43 members of Hotel Employees and Restaurant Employees Local l00, working at the Windows on the World restaurant, who lost their lives in the attack on the World Trade Center

Martín Espada’s “Alabanza: In Praise of Local 100″

Alabanza. Praise the cook with a shaven head
and a tattoo on his shoulder that said Oye,
a blue-eyed Puerto Rican with people from Fajardo,
the harbor of pirates centuries ago.
Praise the lighthouse in Fajardo, candle
glimmering white to worship the dark saint of the sea.
Alabanza. Praise the cook’s yellow Pirates cap
worn in the name of Roberto Clemente, his plane
that flamed into the ocean loaded with cans for Nicaragua,
for all the mouths chewing the ash of earthquakes.
Alabanza. Praise the kitchen radio, dial clicked
even before the dial on the oven, so that music and Spanish
rose before bread. Praise the bread. Alabanza.

Praise Manhattan from a hundred and seven flights up,
like Atlantis glimpsed through the windows of an ancient aquarium.
Praise the great windows where immigrants from the kitchen
could squint and almost see their world, hear the chant of nations:
Ecuador, México, Republica Dominicana,
Haiti, Yemen, Ghana, Bangladesh.
Alabanza. Praise the kitchen in the morning,
where the gas burned blue on every stove
and exhaust fans fired their diminutive propellers,
hands cracked eggs with quick thumbs
or sliced open cartons to build an altar of cans.
Alabanza. Praise the busboy’s music, the chime-chime
of his dishes and silverware in the tub.

Alabanza. Praise the dish-dog, the dishwasher
who worked that morning because another dishwasher
could not stop coughing, or because he needed overtime
to pile the sacks of rice and beans for a family
floating away on some Caribbean island plagued by frogs.
Alabanza. Praise the waitress who heard the radio in the kitchen
and sang to herself about a man gone. Alabanza.

After the thunder wilder than thunder,
after the shudder deep in the glass of the great windows,
after the radio stopped singing like a tree full of terrified frogs,
after night burst the dam of day and flooded the kitchen,
for a time the stoves glowed in darkness like the lighthouse in Fajardo,
like a cook’s soul. Soul I say, even if the dead cannot tell us
about the bristles of God’s beard because God has no face,
soul I say, to name the smoke-beings flung in constellations
across the night sky of this city and cities to come.
Alabanza I say, even if God has no face.

Alabanza. When the war began, from Manhattan and Kabul
two constellations of smoke rose and drifted to each other,
mingling in icy air, and one said with an Afghan tongue:
Teach me to dance. We have no music here.
And the other said with a Spanish tongue:
I will teach you. Music is all we have.

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The value of TED in a distracted workplace

The sold-out TED Conference began yesterday in Vancouver. If your invite was lost in the mail, for $500 you can follow the entire conference on the live stream.

This year’s theme, ‘Truth and Dare’ challenges attendees to join a “quest to magnify the world as it might be. We will seek to challenge and reshape our core beliefs about today’s reality, but also to celebrate the thinkers, dreamers and mavericks who offer bold new alternatives.”

For critics who have likened TED to a revival meeting complete with evangelical speakers, this statement of purpose does seem to support their observations.

Before TED I thought ‘curators’ worked in museums and ‘thought leaders’ guided religious cults. But now my view has been broadened and I realize almost any experience worthwhile is ‘curated’ and ‘thought leaders’ are just folks whose publicists were more aggressive than the competition.

Criticism aside, TED provides a snapshot of where we are as a global culture, shining a spotlight on global issues in technology, entertainment and design. In 18 minute presentations, experts communicate an issue, suggest a solution and issue a call to action. Each video is professionally produced, with each speaker receiving coaching on image and delivery. Has the life been produced out of the presenters? Possibly.

For me, I view TED as a platform for online learning, a place to start research before delving more deeply into a topic.

It’s the rare employer who provides professional development programming in-house today. TED offers an introduction to important topics in ‘sound bursts’ that fit neatly into a workplace of distraction. This is where you can maintain your currency with trends and events. The TED Talks are one source to supplement your ability to talk for five minutes on a topic as you engage in conversations with colleagues and clients.

Here are three of my favorites:

Sherry Turkle: Connected, but alone?

Elizabeth Gilbert: Success, failure and the drive to keep creating.

Susan Cain: The Power of Introverts